Quest is a web-based claim filing and medical billing system designed to provide a cost-effective solution for physicians in a variety of specialties, including cardiology, nephrology, neurology, and more. By outsourcing billing and claim filing, practices can ensure that all claims are accurately processed, while eliminating overhead expenses, such as employees hired specifically to file claims with insurance companies.
With Quest, medical claims are scrubbed for errors upon filing, leading to a claim resolutions rate of 90% or above. By reducing clerical errors and data entry issues, claims are easily approved, so that practices and physicians can be paid quickly, in the full amount they are owed. As a web-based solution, the implementation fee is small compared to other similar systems. All support and training is included within the initial purchase, and the system is entirely HIPAA compliant, to ensure maximum security and protection.
Quest also has the ability to outsource parts of the billing process, so that if there a certain parts of the billing process that a practice does not want to do themselves, they can depend on Quest to manage those parts of the billing process for them. Many billing systems are unable to cohesively speak to the system a practice is currently using, resulting in patient data needing to be entered manually. However, Quest can easily convert all patient demographic information from one system to the other, eliminating the hassle and having all data imported into the new system within 48 hours.
Larry from Westside Family Medical Clinic
Specialty: Family medicine
Employees number: 2-10 employees
This company provides great service and the customer support is always helpful.
Justin from UCOSC
Employees number: 11-50 employees
Great for small medical group practice, makes easy to use for physicians as well. Do not need expansive knowledge
Ease of use for all
Slightly more expensive than other software in this arena
Arthur from CAImaging
Specialty: Radiology / imaging
Employees number: 11 to 20 employees
I like the timeliness for reporting, charge entry, and working denials that are received. I've found Quest's communication to be unmatched by any of my prior billing companies. I've very satisfied!
They are not the cheapest solution in the marketplace; however, I feel like for the premium I've paid, I receive the attention and service I need.
They didn't sell me software; they offered me options that met my needs. They guided me through the process and completed all billing-related tasks on the software I chose.