Quest National Services Software


 

Quest is a web-based claim filing and medical billing system designed to provide a cost-effective solution for physicians in a variety of specialties, including cardiology, nephrology, neurology, and more. By outsourcing billing and claim filing, practices can ensure that all claims are accurately processed, while eliminating overhead expenses, such as employees hired specifically to file claims with insurance companies.

With Quest, medical claims are scrubbed for errors upon filing, leading to a claim resolutions rate of 90% or above. By reducing clerical errors and data entry issues, claims are easily approved, so that practices and physicians can be paid quickly, in the full amount they are owed. As a web-based solution, the implementation fee is small compared to other similar systems. All support and training is included within the initial purchase, and the system is entirely HIPAA compliant, to ensure maximum security and protection.

Quest also has the ability to outsource parts of the billing process, so that if there a certain parts of the billing process that a practice does not want to do themselves, they can depend on Quest to manage those parts of the billing process for them. Many billing systems are unable to cohesively speak to the system a practice is currently using, resulting in patient data needing to be entered manually. However, Quest can easily convert all patient demographic information from one system to the other, eliminating the hassle and having all data imported into the new system within 48 hours.

 

Quest National Services
 
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

7 Reviews of Quest National Services

Showing 1-7 of 7

 

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Rebecca from catholic health
Specialty: Pain management
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Quest is Best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

By far the best billing system I have used. The customer service was the best out of any other software I've used. As a practice manager of my own practice, I loved the level of support I always got. Quest helped with any issues I had. I also liked the efficiency and ease of charge entry, reporting and ability to resubmit denials. Very satisfied and I highly recommend.

 
 

Hanul from Nidraveda
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Decent System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall a decent system, but there is room for improvement.

Pros

National system

Cons

Poor user interface

Advice to Others

Not great to start with

 
 

Xenonti from B&J Helping Hands
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Office manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Soft ware was fairly easy to install.but will still recommend other to use I wouldn't change software at all

Pros

Easy input

Cons

Sometimes you have to leave program but could be from internet connection

Advice to Others

I would recommend this software

 
 

Soviya from Self-Employed
Specialty: Billing services
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

Great Software !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

My experience using this software was/is wonderful & I highly would recommend it to others.

 
 

Larry from Westside Family Medical Clinic
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great Service

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

This company provides great service and the customer support is always helpful.

 
 

Justin from UCOSC
Specialty: Surgery
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Excellent software for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Great for small medical group practice, makes easy to use for physicians as well. Do not need expansive knowledge

Pros

Ease of use for all

Cons

Cost

Advice to Others

Slightly more expensive than other software in this arena

 
 

Arthur from CAImaging
Specialty: Radiology / imaging

July 2014

July 2014

Great Service with excellent turnaround times

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the timeliness for reporting, charge entry, and working denials that are received. I've found Quest's communication to be unmatched by any of my prior billing companies. I've very satisfied!

Likes Least

They are not the cheapest solution in the marketplace; however, I feel like for the premium I've paid, I receive the attention and service I need.

Recommendations

They didn't sell me software; they offered me options that met my needs. They guided me through the process and completed all billing-related tasks on the software I chose.

 
 
 
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