RevolutionEHR Software


 

RevolutionEHR is a cloud-based Electronic Health Record (EHR) solution built specifically for optometry practices. Because it is cloud-based, RevolutionEHR is always conveniently available to physicians and practitioners, whenever and wherever they need it. There is no need to invest in additional equipment such as hardware and servers for housing patient information.

RevolutionEHR includes a complete EHR, medical billing, patient scheduling, a picture archiving system, and medical accounting. RevolutionEHR also offers a Personal Health Record for patients, allowing them access to appointments, billing, prescriptions, and other important information in the EHR.

We like RevolutionEHR because of the unique architecture. All users operate on the same version, allowing them to participate in programs like Quest to Attest, in which doctors work to achieve and attest to Meaningful Use together. This makes it a great fit for smaller to medium sized practices, corporate affiliates, multiple locations, and specialty groups. Pricing is modeled with a one-time setup fee and then a monthly per-doctor subscription fee.

Keeping their customers in mind, RevolutionEHR hired a support team of professionals from the optometry field who know the challenges you face daily. In 2012, they were named the 47th fastest growing software company by Inc. Magazine. If you are looking for a leading, cloud-based solution to serve your optometry or ophthalmology practice, you should take a further look into RevolutionEHR.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

15 Reviews of RevolutionEHR

Showing 1-15 of 15

 

from Gillin Eye Care
Specialty: Optometry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Very pleased with RevolutionEHR

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Functionality

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Customer Support

Value for Money

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Likes Best

The ease of scheduling patients, posting payments from insurance companies and patients, and printing reports at the end of the day. The customer service is amazing. When transferring from another software, they were helpful and committed to making sure we were well trained before going live.

Likes Least

We did lose some contact lens data during the transition.

Recommendations

Ask questions if you have them. RevolutionEHR wants you to know how to use their software.

 
 

from Ducklo Eye Group
Specialty: Optometry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Very Satisfied overall

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Functionality

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Customer Support

Value for Money

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Likes Best

Portability and aggressive updates. They listen to their clients and are supportive in our criticism. It's a great product.

Likes Least

Still has flash and limited mobile ability That is all that needs to be said.

Recommendations

Easily adapts to a wide variety of 3rd party vendors. At some point the system will be written in html 5 and the flash will be gone.
My only real complaint is the limited ability to customize templates and lack of a editable global demographic header that is visible at all times. Have to search out age, key systemic conditions such as Diabetes and Glaucoma is a pain. Too many tabs. But compared to other products, this is by far the best I've seen and its always a work in progress.

 
 

from west county vision
Specialty: Optometry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Please do NOT purchase this software.

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N/A

Likes Best

There is nothing good to say. I wish I could have a positive point but I do not.

Likes Least

This program is a complete mess starting with the inventory function. Complete and total disaster. To add to this disaster, they use Frames Data program which is completely incorrect and has messed up our inventory so bad. When I talk to customer support about this they always say "We know its a problem and hopefully in a future update we will fix it". ALSO, they have a section of inventory for sunglasses and you cannot enter the eye size and color. Its ridiculous. Customer service told me I have to enter sunglasses in both regular frame inventory AND in sunglasses inventory. When I run inventory reports they don't tell me color and size so when I print off the list I have to manually figure out if I really have 2 of the same frames and what colors they are.

Next issue is how much clicking and not user friendly the software is. I waste a ton of time clicking through things that other programs have easily displayed on one page. It doesn't make any sense. I waste so so so much time every day.

Recommendations

Please do not get this! I dread working every day because of it.

 
 

from Spectrum Vision Care
Specialty: Optometry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

New practice

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Functionality

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Customer Support

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Likes Best

The people and support have been great and respond quickly to questions.

Likes Least

Some of the initial set up is repetitive and tedious

Recommendations

look around at as many systems as possible, then go with your gut feeling when making your final decision. Also make sure they will listen to your comments/suggestions

 
 

from Jackson Vision Center
Specialty: Optometry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Pretty OK, works

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Likes Best

Cloud based, thus integrated into every system. Really does have a lot of feature. Their support team is ACTUALLY there during transition and after (so far, went live 2 weeks ago).

Likes Least

While you can modify everything, you can't modify it easily on the fly. On the phone with an established patient booking an appointment and want to change their phone number? Not just highlight and change. Click name, click name AGAIN to take you to the "Patient" pod, open their demographics pod, click Edit (almost hidden graphically in the bottom right) to be able to type, change, click Update, go back to the schedule, totally one click. Also lacks easy to see overviews for information. Want to see a patient's name, address, phone number, and insurance in one tight screen? Nope, separate. Want to see a slate of the day's patients with a live update of where in their exam process they are? Nope, not there. Want a simple end-of-day report that has all the reports you would print out in one click (maybe two - check it, then print?) So far, haven't found that one. Lots of reports in lots of menus and lots of buttons to click.

Recommendations

It'll work ok, multiple docs will certainly find multiple doc compatibility. Unfortunately, it seems to make what previously was simple complicated and the complicated stays complicated. It feels a half a step behind a modern, easy-to-use interface.

 
 

from St. Michaels Eye and Laser
Specialty: Optometry
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Worst experience of my life.

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N/A

Likes Best

Worst software ever. Do not buy there customer support always is a voicemail and they do not return phone calls. The system does not even work.

Likes Least

The customer support and functionality of the software.

Recommendations

Look for other software packages. This does not work for a functional optometry/ optical retail store. This is not the solution for you.

 
 

from Isthmus Eye Care
Specialty: Optometry
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

The Amazing Revolution EHR

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Likes Best

Revolution EHR is a great electronic health record management system that allows for total office integration. Revolution EHR leaves nothing behind when it comes to managing patient records, accounting, billing, coding, optical orders, medical orders, insurance, inventory management, reports, etc. Revolution EHR gives the office the ability to do everything for all their patients and it streamlines workflow for better efficiency and productivity. Another great benefit to Revolution EHR is that it is a cloud-based system meaning their is no software needed to take up vital hard drive space and it can be accessed from any computer anywhere that you are. This allows for your doctors to communicate about patients even if they are out of the office and it allows managers to pull reports from home if needed.

Likes Least

The downside to Revolution EHR is that it has a learning curve like most new programs being implemented into an office. revolution EHR requires some time to get used to and even after a few years of using it you will learn something new. But this is not so much a negative as it is a positive. Revolution EHR provides a "sandbox mode" that allows the office to utilize all the features of Revolution EHR, but without the real-world risks of inputting wrong data. It encourages you to make mistakes and to learn form them. Revolution EHR is also updating their systems constantly to streamline the patient care process and in doing so that is why you learn something new.

Recommendations

When evaluating EHR systems you need to keep in mind what it is that you are trying to accomplish as an office. If you need a system that can do it all then Revolution EHR is one of a few other systems that can do that for your office. If you need less than that then consider other options. The objective is to remember what it is you want to gain from your EHR software. Another thing to keep in mind is if other software companies are keeping up with the ever changing legalities of medical records and keeping in compliance with HIPPA as well as Meaningful Use compliance. Revolution EHR is 100% on top of all of this and more, thus I recommend it for every office.

 
 

from Awesome Eye
Specialty: Optometry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Excellent product. We are so happy with it

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Likes Best

Ease of use. Especially like the navigation capability

Likes Least

Though I like the support that we get, their call takers come across as dummys.

Recommendations

Well, every practice is different. Give it a real try before you buy. That is what we did

 
 

from village visions
Specialty: Optometry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

RevolutionEHR: exception performance with this software

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Likes Best

It is in the cloud and support is great. Users help advance the features and it is strongly OD supported.

Likes Least

Refresh screen can be improved. Having flash replaced with Html would be nice too. Drawing function needs improvement as well a more interfacing with other equitment

Recommendations

Join the users forum on face book, conversion about use and problems is very helpful, Get a scribe, helps immensely and the patients appreciate your attention to them

 
 

from Vision Source - Dr. Dan Host
Specialty: Optometry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

A User's Review of Revolution EHR

Ease-of-use

Functionality

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Likes Best

The software is user friendly and the vendor provides outstanding service. Also, there is only a monthly fee and no huge cash outlay in the beginning.

Likes Least

Like almost all EHR software there is room for improvement - one of my major issues is that you can only view the schedule one day at a time. I would like to be able to see the whole week.

Recommendations

Try it, before you buy it! That is one of the great things about Revolution - you can use it on a trial basis before you make a final decision.

 
 

from Aronson Optometry PA
Specialty: Optometry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Good software but has definite room for improvement

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

I like their customer service the best.

Likes Least

There are too many steps to find basic information. It doesn't allow adjustments on the fly.

Recommendations

Fully test multiple products before deciding. Sales people can be very convincing.

 
 

from Self-employed Optometrist
Specialty: Optometry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

My First EHR

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Likes Best

As my title states, this is my first venture into the vast odyssey of EHRs, so it is difficult to compare to other options other than all the demos I endured prior to making my decision. I can say that Customer Service for RevolutionEHR could not be better! Our Setup Trainer was always just an email away and always had the answer I needed for the given situation.

Likes Least

The only problem I have encountered is that sometimes RevolutionEHR will time-out your session while in the midst of entering data on an encounter. There was a recent update (just last night), and I hope this problem was resolved. I must follow that up by saying that it has not been enough of a problem to contact Customer Service.

Recommendations

Again, it's hard for me to compare one EHR to another. For me, however, it was a comparison of overall features vs cost. The amazing Customer Service was also impossible to pass up.

 
 

from Dr. Manuel M. Lopez O.D.
Specialty: Optometry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Recommend Revolution EHR

Ease-of-use

Functionality

Product Quality

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Likes Best

Customer service is great, and it's very easy to use. I also like the structure and flexibility of Revolution EHR. The structure is good for offices who have never used a web-based platform, and the flexibility is necessary for offices as they feel more comfortable customizing the product to meet your needs. Revolution EHR is great for small offices and large offices alike.

Likes Least

Customer service hours are not as convenient for West Coast offices as they close by 4:30 PST. This is not terrible, but it's always at the end of the day when we have some downtime to call.

Recommendations

If you are in the optometric field, Revolution EHR provides the best value for the amount of dollars being spent to use the program. Don't forget to ask about the add-ons when evaluating all programs, including Revolution EHR.

 
 

from Woodbine eyecare
Specialty: Optometry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Terrific software and company to work with!

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Likes Best

I love the cloud-based system and no need for a server! The customer support -as well as support from the community of users - is top notch.

Likes Least

The stress of changing the way you do everything in your office is going to be there no matter which system you pick. We took on more stress by choosing to switch to Revolution. However, everyone on our staff unanimously agrees that it was well worth the effort.

Recommendations

Speak with physicians who have used the product for some time. I visited a national conference and observed what doctors who were stopping by the booths were asking and complaining about.

 
 

from River Valley Eye Professionals

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
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Customer Support

Customer Support

 

We are a 4 OD and 1 MD practice with 9 exam lanes. Our last software upgrade with our previous vendor was the last straw, being way to slow, way too 'click-y', and infested with bugs. One bug gets fixed and another pops up. I don't think the version was ever tested in an exam room. Very frustrating.

We made the decision to change vendors.

In our search, we had the following criteria: must meet meaningful use criteria; must be Optometry/Ophthalmology based and not a modification of another specialty; developers must be eye care specific and have intimate knowledge of eye care practice and exam room flow; software must integrate medical records, billing, scheduling and optical in the same program; intuitive in design and flow; on-demand, on-line training for staff; some of the lesser criteria came down to feel, flow, and visual aesthetics.

Though we found several good programs, RevolutionEHR was an easy decision once we had done all our homework and research.

We are in the training phase of implimentation and have a 'go live' date of June 1st, 2013. The training is on-line and available 24/7 which is a huge plus. Though 'live' training is available, we found the 'self-guided' training program to work well for our clinic, since we are already fluent with EHR basics. The program is very intuitive and flows nicely through the exam or office visit.

Another big plus is the 'sandbox'. Basically, this is the mirror image of your regular practice software that you and your staff can play in and practice without the worry of 'crashing the system'. We've set up our office parameters in the sandbox, and will train our current and future employees there. Since it's exactly the same as the 'live' version, it's an easy transition and staff is not stressed or worried about making a mistake. If they're working on something new, they try it in the sandbox first.

In terms of training resources, Revolution uses "Insights", their web-based site as a one-stop access to all the information you need including pre-recorded webinars, videos, blogs and FaceBook interaction.

We're not live yet, but so far so good. Stay tuned. I rated 4/5 stars because we're just getting started and don't have enough experience to give it 5 stars, but I'm anticipating they will earn the 5th star.

 
 
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