SRS Essentials and SRS EHR Software


 

SRS EHR is a flexible solution that works for any size practice. The EHR application comes complete with e-prescribing, lab integration, ONC-ATCB certification, flexible documentation options and a patient portal.

SRS EHR is part of a suite of products including practice management, transcription and PACS. SRS PM offers cloud-based medical billing software with claim scrubbing and patient scheduling capabilities.

The SRS healthcare IT suite supports physicians in a variety of specialties, including orthopaedics, ophthalmology, dermatology and more.

SRS EHR allows providers to meet meaningful use requirements for Stage 1 and Stage 2. For those not pursuing meaningful use, SRS offers Essentials, an EHR for those looking to convert to a digital office.

SRS can be deployed on-premise or as a cloud-based hosted solution. The system features customizable tabs for physicians and can scale to suit the needs of any office. A free demo is available.

 

SRS Essentials and SRS EHR - Interoperability dashboard
 
  • SRS Essentials and SRS EHR - Interoperability dashboard
    Interoperability dashboard
  • SRS Essentials and SRS EHR - ePrescribing
    ePrescribing
  • SRS Essentials and SRS EHR - ICD-10
    ICD-10
  • SRS Essentials and SRS EHR - Image MD
    Image MD
  • SRS Essentials and SRS EHR - Messaging
    Messaging
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

6 Reviews of SRS Essentials and SRS EHR

Showing 1-6 of 6

 

from Ocala ENT
Specialty: Otolaryngology (ENT)
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Basic, simple, and efficient

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

Their customer support is excellent. The system itself is fairly basic, so we don't have a lot of trouble with it. When we need help, though, the customer service department is very quick to respond and helpful.

Likes Least

The only problem with this product is the lack of a physical exam interface. It is a bit clumsy to have to read through an old note to see progress from the previous visit. Most EHRs have a way to see these things presented visually, so they're readily available.

Recommendations

This is a good product. It's easy to use, easy to get the hang of, and straightforward. You will have to keep dictating your office visits (we use Dragon), but other than that, it's complete. It handles all of the government compliance things with ease.

 

from Ocala ENT
Specialty: Orthopedics / sports medicine
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

SRS Cloud EHR

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

The support is great. The interface is simple. The portal is VERY simple and, therefore, USABLE!

Likes Least

There is no way to record a physical exam or, more broadly, a complete office note, directly into the system. We still dictate and import Word files.

Recommendations

If you want a complete system that allows point and click, templating, etc, for office notes, this isn't the one for you. But if you're looking for everything else, it does the trick.

 

from New England Dermatology & Laser Center
Specialty: Dermatology
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

SRS - simple, reliable & easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

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Functionality
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Likes Best

SRS is a very user friendly software. We have employees who are in their early 20's up to late 70's. This is a big gap in age and technologic skillsets. SRS puts all employees on an equal playing field.
SRS utilizes it's users suggestions to help form the next group of computer updates. Users are encouraged to email their ideas on how to streamline processes or requests for changes to the software. Quite often you will see those suggestions implemented in future upgrades.
SRS staff is very helpful and extremely knowledgeable. We have been members of SRS for quite a few years now. What impresses me the most is the continuity of SRS's staff. Seeing the same faces year after year at the User Summit (and becoming familiar with them) is very comforting. As a consumer, it tells me that it is a solid company who treats their staff well. Having continuity in the staff also allows them to know the complexities of certain offices. It helps to eliminate the "nice to meet you" conversation.

Likes Least

ICD-10 charge passage through seem to be an issue for our office. We will need to utilize a (large) paper superbill.
SRS doesn't have the capabilities to utilize scribes like other software offers.

The biggest disappointment we have faced this year is the delay in turn around time for support whenever we have entered a trouble ticket. This is something we had not experienced in the past. This seemed to be a common theme/conversation of many offices while at the User Summit last fall.

Recommendations

ask questions, don't assume, check references and whenever possible, go to an office that utilizes SRS (preferably an office within the same specialty). Seeing the software in action, seeing that it is user friendly and easy on the eyes whereas you are not feeling overwhelmed when looking at the screens is definitely a selling point.

 

from Chatham Orthopaedic Associates
Specialty: Orthopedics / sports medicine
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

SRSsoft Review

Ease-of-use

Functionality

Product Quality

Customer Support

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Functionality
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Product Quality
Quality
Support
Likes Best

Software is designed with high volume practices in mind and makes all of the MU requirements as easy as is possible. All of the SRS employees (no matter the level) are easy to talk to and very helpful.

Likes Least

The vendor has been going through some growing pains and support tickets have been taking longer to get a response. The product is good but the associated product (patient portal) is very weak.

Recommendations

Have multiple demonstrations, ask specific questions and contact practices using it.

 

from East Lansing Orthopedic Association, PC
Specialty: Orthopedics / sports medicine
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

SRS cares about their clients

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

SRS listens to their clients and they offer several different venues for us to give that feedback and advice. Not only do they listen, they react. SRS is a small enough company to effectively effect change, yet big enough that our practice's needs are met. Not many companies are interested in hearing how things are going for our practice like SRS is.

Likes Least

It would be nice if all of our bills from SRS came as quarterly, lumped sums with an explanation of what constitutes that lump sum instead of having different statements for each feature we are using (e.g. lab interface, patient portal, SRS tech support, etc.)

Recommendations

I strongly encourage you to understand your current workflow before starting to research other EMRs. What do you like about what you are doing now, what don't you like? What are you willing to change and what change will you not make? An EMR should cater to the physician and his practice. The physician should not have to cater to the EMR.

 

from Coastal Orthopedics
Specialty: Orthopedics / sports medicine
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Exceptional software and service. - This company gets it!

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

My favorite part of this company is the fact that they're constantly working to figure out what our providers need and meeting those needs with great software that allows our providers to spend their time with our patients and not the software.

Likes Least

I wish the company was a little bigger and had the ability to respond a little faster to industry changes. Despite their size, they have consistently met our needs year after year and continue to deliver exceptional software. Their software and service consistently out performs their competitors who are several times their company size.

Recommendations

Do your homework and talk with users who's workflow is similar to yours. I think you'll find that SRS has a solution that will meet your needs and save your staff time.

 
 
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