For almost a decade, Therabill has provided comprehensive electronic billing and practice management solutions to growing therapy practices. With Therabill, therapists can quickly and easily submit claims electronically, manage their schedule, enter session notes and manage client information, all from a single, fully integrated system.
As a web-based solution, Therabill provides these capabilities from anywhere an Internet connection is available, without the need to install software, manage updates or maintain costly hardware. The user-friendly system interface is also completely secure, offering users a HIPAA and ARRA compliant environment to store all critical practice data.
We recommend Therabill to both single and group therapy practices with a variety of healthcare providers: speech-language pathologists, developmental therapists, social workers, behavioral health counselors, psychologists, physical therapists, occupational therapists, nutritionists and more. Pricing is a low monthly subscription based on the number of providers and there are no setup fees. Therabill offers a free 30-day trial and subscribing members can cancel at any time.
The focus of Therabill is to make practice management and billing as simple and streamlined as possible, that's why the system offers applications that are fully integrated and can be accessed from any computer, anywhere, anytime. The billing is especially straightforward; therapists can submit claims electronically to thousands of insurance companies without creating an account at a clearinghouse.
There's a friendly interface where office staff can manage multiple providers' calendars and billing, as well as patient invoicing. The system can also be set up to send out automatic reminders via email or text. There are several built-in reports, as well as customizable templates and there are several optional features, such as credit card processing and fax out services.
We recommend Therabill to therapy practices looking to simplify their billing and practice management with a single, affordable solution.
Susan from Daystar Counseling Ministries
Specialty: Other specialty
Portfolio size: 11 to 20 users
We came to Therabill from paper and pencil. For a long time, we couldn't find anything to replace the ease of our books until the cloud and Therabill came along. No program is perfect, but this is as close as we've come. We've even spent several years with someone trying to write software for us.
There are elements of the payment piece that don't work as well as we'd like, primarily because we don't bill insurance and have a lot of clients on a sliding scale.
You can tell that there were counselors involved in the development of this software. It's created by therapists for therapists. The workflow fits any office situation.
You can get through to someone. And you aren't calling another country. If the person you're talking to doesn't know the answer, they put you on hold for a minute or two and come back with the answer. They are open to suggestions and feedback and are a great group to work with.
The scheduling and billing pieces of the software are amazing and very intuitive. Our counselors and staff learned it quickly. Our counseling practice is private pay, so we cannot speak to any of the insurance parts of the program
The payments piece is somewhat awkward, especially since we offer a sliding scale to a third of our clients.
Try it and see! We've found the support to be very helpful. Even before we signed on to use the product, they were available to answer all our questions with regard to how the program runs.
Amy from Osoa Therapy
Specialty: Mental & behavioral health
Portfolio size: 2 to 5 users
It's an online program that is very easy to learn. They provide helpful videos and an FAQ section.
It's the perfect product for our small counseling office. The price is very affordable.
Excellent quality. They take feedback and improve the product regularly.
Customer service is awesome. I have emailed Therabill for customer service and always get a prompt reply. One time, I emailed and received an email back that said the customer support guy was on vacation. He called me with five minutes to say that he was on vacation but called to help anyway.
Their customer service is the best. The ease of charting, billing, and tracking is amazing. I have used Therabill for five years and love that they are constantly improving their system for more efficient use.
I have very few complaints. Toggling between the billing desk and client chart could be easier, but it's not much work as it is.
For private practices and small counseling offices, this product is a perfect fit. It is affordable, and customer service is so good that they are willing to talk you through any problem.
Channa from Harbor Speech Pathology
Date: August 2013
I have had a private practice for 6 years and have outsourced my billing. We decided to attempt to bring our billing in house, and Therabill has made the transition successful.
The product is intuitive and user friendly. We love that it incorporates all aspects of our jobs; scheduling, data base, billing and reminder calls. We are looking forward to learning more about the documentation features that are available. The tutorials are comprehensive and helpful. The staff have been more than helpful and caring with questions about our set-up. One more benefit to using Therabill is the amount of time our clinicians and front office staff are saving with the seamless functionality of the program. Thanks for a great product!!
Angela from Speech & Language Therapy Services for the Greater Boston area
Date: April 2013
I'm a speech-language pathologist and a sole proprietor. I have around 10 clients that I see privately in addition to working for another agency. Before Therabill, I was keeping track of everything by pen and paper along with Google calendar. Therabill is great because it has all the features I was looking for in one product. I've been using it for a year now and can't say enough great things about it!
I can submit all of my insurance claims through here. It keeps electronic files for my clients (current and discharged) where I can write daily SOAP notes and upload evaluation reports that I've written on Microsoft Word. The calendar syncs with Google calendars and helps keep track of my sessions with clients, lets me add in other events (I add in the clients from my other job onto the calendar so I don't double book), and automatically sends email reminders to clients about their upcoming appointments. It's very user-friendly and all web-based so you can access it anywhere you have an internet connection.
Customer support has always promptly responded to my emails and questions and fixed any problems within 24 hours. The online help videos and webinars are actually helpful and worth the time to learn about all of the features that Therabill has to offer. I highly recommend this product for any allied health care professional to help keep their billing and medical records organized and easily accessible.
Kristen from Mobile Therapy, Inc.
Date: April 2013
I have a small Physical Therapy practice that had been overwhelming my life with paperwork! I had been using a server-based documentation system that produced a charge list that had to be transferred to a billing system. I was desperate for more efficiency and more free time! I stumbled across Therabill in my search for a software system that was simple, but able to incorporate documentation and billing. Therabill is a fantastic product that maximizes your efficiency by simply allowing you to schedule a visit, enter your documentation, and complete billing from one basic interface. It all happens together, very intuitive! The monthly cost is extremely affordable. Electronic claims are submitted without an additional charge.
The most challenging but exciting aspect of Therabill is the documentation. You actually create your own forms by adding or removing fields. It takes a little time but you can achieve the format that works best for your practice. You can also build databases as you type.
Best thing of all, if you run into a problem just pick up the phone or send an email. You get almost immediate resolution. Thanks Therabill!
Jeff from BZA Behavioral
Date: December 2012
Therabill support has been amazing. They meeting all our needs so quickly. Their responsiveness to us has been a major factor in why we see ourselves sticking with Therabill as our practice grows. We did a lot of research in choosing a comprehensive software program and we couldn't be happier. The billing, documentation, customer support, friendliness and ease of use are all superb.
U'Lawnda from JourneysPath, LLC
Date: August 2012
I am single business owner with a private psychotherapy practice. I was looking for an affordable billing system that was simple to use and I could access from any computer. I contacted several billing companies who had extraordinary start up fees and extra fees for claim submissions over a specific number. I finally came across Therabill and tried the demo which seemed easy enough. I requested a call to get further information, heard from them within an hour, and was quickly sold by the no set up fee and low cost. I have been with Therabill for over a year and it is by far the best business investment I have made thus far. I've enjoyed the improvements along the way, and have benefited from them as well. I've referred colleagues and they too enjoy the functionality of Therabill.
Customer service is stellar! If I am having any navigating issues, they are addressed quickly. I am provided with a step-by-step guide to address my issue. I do like that I have the option to search for a how-to video as well. Also, issues are not only addressed in writing, but verbally if needed.
I highly recommend Therabill. I look forward to more improvements that will decrease the stressors of billing.