Therabill

RATING:

4.2

(79)

About Therabill

Therabill is a HIPAA- and ARRA-compliant cloud-based practice management solution for mental health and speech therapists. With Therabill, providers can submit billing claims, manage schedules, enter treatment notes and maintain patient information. Users can access the system anywhere, anytime, from any web-enabled device. Available to both single and group therapy practices, Therabill is suitable for speech-language pathologists, mental and behavioral health specialists, developmental therapists, social workers, psychologists and nutritionists. With Therabill, providers can document sessions using customizable templates. Additional features include scheduling with drag-and-drop functionality and automatic appointment reminders, patient invoicing, built-in re...
Scheduling and appointments

Therabill Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3

Functionality

3.5

Most Helpful Reviews for Therabill

1 - 5 of 79 Reviews

LaTeasha

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Amazing Product

My overall experience has been great. I have utilized this product over the past 5 years and I am always amazed at how they are able to keep up with ever-changing technology. I feel like my business is on the cutting edge of technology, thanks to Therabill!

PROS

I love the fact that I have access to support (an actual person, that will listen to my problems and resolve any issues that may arise).

CONS

I can't say that there is anything that I like least about the software.

Reason for choosing Therabill

ELECTRONIC signature was an option!

Reasons for switching to Therabill

My business was growing and I needed software that would accommodate the change.

Wendy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2014

Easy to Use Program for Clinical Social Workers

I am a single practitioner in private practice and I have been using this program for about a year since going into private practice for myself. I have used different electronic medical records programs with past employers and had never had to bill for myself (that was handled by billers). The program integrates billing and scheduling and easily keeps tracks of all payments and client accounts in which you can do yourself. I really like using the document builder - it is quick and easy (and you can edit whenever needed). They provide great tutorials as well as written instructions. The support staff quickly answer your inquiries and help you until you are satisfied (within the means of the program). The great thing too - it has never been down when I have signed in (at all different hours of the day/week). Overall, of all the programs I have had trials or have used extensively, this one has been the best. Some may bulk at the monthly cost but when you compare the different programs, their features, etc... if you are looking for something which you can schedule, bill within a few clicks, keep accounting, do your documentation, the cost is worth it. The only cons I have seen are related to my own personal preferences regarding statements and documents (i.e. formatting). However, what they do have is more than sufficient and easy to use and are "my" forms. I would recommend this to any private practitioner who is wanting to do things on their own without all the overhead costs - money you work so hard to earn. FYI - I am not affiliated with this company whatsoever and truly am attesting to my own experience and use.

Ryan

Mental Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2020

Rigid, poor security, there are much better options

Extremely poor. We're beginning transition to a new system.

PROS

When we first got the software, it had many of the features we wanted, and the company was very responsive. Then WebPT bought the company, and customer service and responsiveness went rapidly downhill.

CONS

Since WebPT bought Therabill, innovation and the continuing improvement and addition of new features which took place under the founders, has stopped. They no longer respond in timely fashion to customer service issues, and sometimes don't respond at all. Then WebPT exposed some of our data to a clinic in another state, and refused to take responsibility - we narrowly avoided huge problems which were caused by their security error. We are currently looking at switching to a different system.

Sandra

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2020

TB

It has been wonderful and beneficial to me and my company.

PROS

This product has proved to be very easy to use. It has a vast number of tutorials to see. The send updates when making changes to the software. Their helpdesk personnel are quick to get in touch with you and to resolve issues.

CONS

Integration with one of the other software that we use.

Janet

Mental Health Care, 2-10 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

great simple software to use

PROS

It gives you a lot of options to run reports, credit card integration, great dashboard. Great price for everything the software does.

CONS

Patient portal doesn't allow intake paperwork. You can filter by your clients (so you only see your clients), however if it is a group practice all other therapists can see all your clients.