TSI Healthcare combines practice management and electronic health record (EHR) functionalities with a requirement-based implementation plan for different medical practices. It is a user friendly solution, which integrates a single database with four powerful tools: a practice management system, a specialty-specific EHR, a research solution and a patient portal. The solution can be deployed either in the cloud or on-premise.
TSI Healthcare has been specially developed for rheumatology practices of all sizes, which also receive proper guidance and support from an expert team of system engineers, administrators and clinicians. The solution also supports other specialities, such as pulmonology, pediatrics, ophthalmology, orthopedics and urology.
The solution also offers rheumatology-specific templates for exams, infusions and referral letters along with voice recognition and automated health assessment questionnaire (HAQ) forms. The solution comes pre-built with integration to labs, pharmacies and specialized documentation equipment.
Amy from Covenant
Specialty: Family medicine
Nothing. It does not flow; the charting system is for billers, not physicians. It's labor intensive. The vendor does not respond to issues or problems.
It's not for doctors. It's just for billers and insurance. I am not a coder!
There are far superior systems that are much easier to use.
Karen from CHLA
I like that it can remember favorite medications, and overall, I find it decent for e-scripting prescriptions to pharmacies.
This has a ridiculous interface, which is not intuitive and requires a ton of redundant clicking to complete tasks. It certainly interferes with the workflow of a proper patient encounter, and is not efficient at all. For example, to order the vaccines that I order for every single 12-month well-child check encounter, I must click on the screen 14 times in different places, and wait for the frustrating 1-2 second pause in between each click. Plenty of other EMRs allow you to customize a visit so that for every 12-month old WCC, those orders either automatically appear or are grouped together so you can click through easily. It's not easy to review a patient's history of visits in a simple and clear fashion. It freezes frequently. Each upgrade creates new glitches and problems and inevitably leads to the loss of certain functions which didn't need to be removed (I've been through 3 "upgrades" at this time). Also, it is unable to link up with any of our hospital-based EMRs, so I can't view my patient's subspecialty clinic reports (even though they're seen at the same hospital), or the radiology or labwork that they've done with us.
My experience is to stay far away from this software. I can understand why a large corporate health system would like it, as it allows you to collect plenty of data and is quite powerful, but for actual physicians or other healthcare providers (especially pediatrics), it's awful. There is way too much redundant clicking and a very low amount of personalization allowed. Each upgrade creates multiple new glitches which take months to resolve. I say this as a pediatrician who has worked in 4 other settings with EMRs (and did my entire residency with an EMR), and in general I love EMRs far more than paper charts. But I have been using this system for 1.5 years, and despite gaining a relative mastery of it, I truly do not like it. I think it has seriously contributed to my level of burnout and is one of the factors that has made me decide to leave my current job. My new practice will be using a pediatric-specific EMR, which looks like a fantastic option.