Find the best Urgent Care EMR Software

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athenaOne

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physi...Read more about athenaOne

3.8 (836 reviews)

393 recommendations

RXNT

RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer...Read more about RXNT

4.3 (428 reviews)

367 recommendations

DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more about DrChrono

4.0 (477 reviews)

261 recommendations

AdvancedMD EHR

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health rec...Read more about AdvancedMD EHR

3.6 (451 reviews)

169 recommendations

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PrognoCIS

PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for fast, flexible individual provider workflow. The software package offers a full suite of highly desirable features and functions. PrognoCIS provides a cloud-bas...Read more about PrognoCIS

4.1 (287 reviews)

41 recommendations

CharmHealth

CharmHealth is a MU certified, cloud-based EHR, Practice Management and Medical Billing solution that helps healthcare organizations ranging from large multi-specialty groups to small independent medical offices function efficient...Read more about CharmHealth

4.3 (127 reviews)

33 recommendations

Practice EHR

Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family ...Read more about Practice EHR

4.3 (70 reviews)

31 recommendations

NextGen Office

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-t...Read more about NextGen Office

4.0 (1255 reviews)

30 recommendations

Nexus EHR

Nexus EHR is an ONC Certified 2015 Edition Cures Update cloud-based ambulatory EHR and PM platform. It is designed for small to midsize practices and various specialties including orthopedics, neurology, podiatry, cardiology, gene...Read more about Nexus EHR

4.6 (9 reviews)

18 recommendations

AllegianceMD

AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as well as ambulatory surgery centers. The solution includes practice management functionality for billing a...Read more about AllegianceMD

4.3 (24 reviews)

17 recommendations

NextGen Enterprise

NextGen Healthcare provides scalable, integrated solutions and professional services to help your practice administer excellent care and operate your business more efficiently. We serve medium to large enterprise-level ambulatory ...Read more about NextGen Enterprise

4.2 (5 reviews)

12 recommendations

OmniMD

OmniMD is a cloud-based certified EHR and practice management solution that helps manage clinical operations, patient care and financial health. OmniMD also offers medical billing services for practices that wish to outsource...Read more about OmniMD

4.3 (38 reviews)

9 recommendations

Experity

Experity is the only company with an entire software suite and service offerings purpose-built for urgent care, including an EMR/ PM, patient engagement, teleradiology, business intelligence, and medical billing. Experity, a GTCR ...Read more about Experity

4.3 (208 reviews)

5 recommendations

MedPointe

MedPointe from Health Systems Technology is a cloud-based EHR solution that offers integrated billing, accounting, picture archiving and patient scheduling features within a suite. The program can also be deployed on the server an...Read more about MedPointe

4.7 (7 reviews)

5 recommendations

ReLiMed

ReLi Med Solutions' suite gives small to midsize ambulatory care practices a completely integrated EHR and Practice Management solution. The solution can be installed on-premises or hosted on a cloud as a web-based application. ...Read more about ReLiMed

4.8 (28 reviews)

4 recommendations

CareCloud

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical opera...Read more about CareCloud

3.5 (106 reviews)

2 recommendations

NueMD

NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution. ...Read more about NueMD

eClinicalWorks

eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the heal...Read more about eClinicalWorks

Praxis EMR

Praxis is an electronic health record (EHR) platform that offers both web-based and on-premise deployment. The Praxis EHR system is template-free, instead utilizing artificial intelligence (AI) that learns the way each physic...Read more about Praxis EMR

Sevocity

Sevocity is a cloud-based medical solution best suited to practices seeking a very customizable EHR. The system includes unlimited customization services, unlimited personalized training, and US-based live telephone support 24 hou...Read more about Sevocity

Buyers Guide

Last Updated: November 21, 2023

Urgent care clinics and emergency medical facilities need an electronic medical record (EMR)/electronic health record (EHR) solution that facilitates the fast-paced high-volume workflow of the urgent care facility.

For instance, this means expediting patient check-in and wait times, as well as formulating workflows that can chart simple complaints quickly while still offering the robustness needed for more complex problems.

Additionally, most urgent care centers and emergency rooms require specialized billing and coding that is designed to maximize revenues and profit margins.

We wrote this buyer's guide to help you navigate this complex software market. Here’s what we’ll cover in this guide:

What is Urgent Care EMR Software?

Common Features of Urgent Care EMR Software

Benefits of Urgent Care EMR Software

Market Trends to Understand

What is Urgent Care EMR Software?

Urgent care EMR software solution enables urgent care doctors and practitioners to efficiently manage the heavy workflow of urgent care centers. On the other hand, urgent care EHR software needs to be streamlined for the unique workflow of an urgent care center. An urgent care EMR software solution that is optimized and customized (with various appropriate templates) will provide more value and lower cost in usage, compared with other specialty-specific software alternatives. In addition, urgent care EMR software can be complemented with various significant templates, such as workers’ compensation forms and work accident forms.

Common Features of Urgent Care EMR Software

Electronic & bubblesheet intake forms

Many EMR solutions include patient intake forms designed to expedite the check-in process and reduce wait times. Electronic check-ins can tie directly to physician’s notes, digitally verify insurance and track the amount of time spent in the waiting room for quality assurance.

Custom urgent care SOAP note templates

Most patients come to urgent care clinics with simple complaints, so an urgent care EMR should make it easy to chart these visits quickly. However, the EMR also needs a clinical database sufficiently comprehensive to handle even the most complex cases. Ensure the templates fit the workflow needed for your facility.

Medical equipment interface

Your EMR program should connect to the full suite of diagnostic tools used in urgent care facilities and emergency rooms, including Holter monitors, EKGs, radiology, X-ray, laboratory results and more.

Urgent care e-prescriptions

Electronically send prescriptions directly from the EMR device to the pharmacy on-site or at the patient’s preferred location, reducing paper and administrative costs and reducing the risk of error.

Urgent care E&M billing assistance

An EMR designed for an urgent care clinic will have specialized codes—like emergency/after hours services and specialized procedures like fracture treatment and laceration repairs. They will also support the facility in billing to a variety of different payers, including employers (for services like physicals and drug screening), worker’s compensation claims, group health insurance, Medicare, Medicaid and self-pay.

Benefits of Urgent Care EMR Software

There are several benefits of using urgent care electronic medical record software. Some of them are:

Profitability to business: A properly integrated urgent care EMR software solution quickly enhances the profitability of lower-margin services by saving up on labor costs.

Quick communication of patient records: Urgent care requires ease in accessing and sharing of accurate and cohesive patient information with other establishments, such as hospitals and emergency clinics. Thus, urgent care EMR software is instrumental in executing urgent care referrals to hospitals in an efficient manner by quickly providing patient records.

Easy installation and upgrading: Urgent care EMR software solutions can be easily installed and set up. Most of them are available with remote backup configuration and ongoing maintenance. In addition, upgrading to the latest urgent care EMR software is not a tough task for urgent care facilities.

Market Trends to Understand

There are plenty of technological advancements being made in the overall health care segment, some of which are in the form of software to improve urgent care. We have interesting cases of gamification being used to improve medicine reminders for kidney transplant patients as well as to cut down smoking. Then there’s 3D printing being used in all kinds of customized prosthetics. The future is exciting and the labs are buzzing with innovative ideas. There’s no other way to go but up.

Keeping these advancements in mind, here are a few market trends that you should be aware of as a potential buyer:

Move to cloud for greater benefits: Across all industries, more and more companies are moving to the cloud because of the flexibility of anytime and anywhere access. It also costs much less and practices can get rid of their chunky hardware (i.e., servers that take up precious space). With a steady internet connection, you can ensure that all your practitioners have access to patient reports, history, lab results and other relevant information on their mobile devices.

Give patients access to their data: A patient portal allows patients to contact receptionists or doctors for appointments, check their medicines, get appointment reminders and other important functions. It gives patients more clarity and responsibility regarding their health. With automatic SMS reminders, they will also never miss an appointment, ensuring that practices avoid overcrowded waiting rooms and overworked doctors.

Telemedicine to grow exponentially: Transparency Market Research expects that the global video telemedicine market will reach $1,624.4 million by 2020. The overall telemedicine market is a boon for senior patients and ensures that quality care is provided to them without causing them any distress regarding difficult journeys and long travel hours. In the end, telemedicine is expected to relieve patient worries about frequent checkups and remove negative impressions regarding hospital services.

Market consolidation in the mid-size segment: The market is flooded with solutions that cater the mid-sized practice segment. As the adoption of urgent care EMR solutions grows, there will be more acquisitions, consolidations and partnerships among different vendors as well as with hospitals, private practices and other medical organizations. This trend will allow vendors to grow their business, expand into new markets and service a larger number of patients and medical staff.

Hence, as an urgent care EMR software buyer, make sure the finalized solution first addresses the considerations mentioned above and then meets all your requirements.