The Valant Behavioral Health EHR


 

Valant’s  EHR for Behavioral Health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. Designed by a behavioral health care provider and team of advisors, Valant’s staff understands the administrative pains of running a practice.

The fully integrated suite includes secure patient records, documentation, scheduling, practice management, and a patient portal. Because Valant focuses exclusively on behavioral health, users don’t have to navigate through billing codes and documentation templates made for other specialties.

Valant offers a library of outcome measures for clinicians to utilize and track overtime. Patients may complete these assessments from the comfort of their own home via the Patient Portal, or in session with the clinician. Either way, results are documented in clinical notes and securely stored in patient records.

Documentation templates include click-to-narrative technology to reduce typing and simplify the creation of a structured note.  Because the software is completely integrated, information like diagnosis and medication is pulled directly into the note from the patient chart.

The practice management suite allows users to generate charges directly from the calendar, eliminating manual data entry. The extensive reporting feature allows users to manage all aspects of the revenue cycle as well as other clinical and appointment reports. Patients are able to view their balances and receive statements electronically in their Patient Portal.

Valant provides extensive onboarding support and training, and ongoing support is unlimited for the duration of the subscription. Valant is also ONC certified for the 2014 edition of Meaningful Use Criteria.

 

The Valant Behavioral Health EHR - Mobile Notes on iPad
 
  • The Valant Behavioral Health EHR - Mobile Notes on iPad
    Mobile Notes on iPad
  • The Valant Behavioral Health EHR - Track client treatment by outcome measurements
    Track client treatment by outcome measurements
  • The Valant Behavioral Health EHR - Business intelligence via dashboards & reports
    Business intelligence via dashboards & reports
  • The Valant Behavioral Health EHR - Multi-provider & location integrated scheduling
    Multi-provider & location integrated scheduling
  • The Valant Behavioral Health EHR - Secure Patient Portal for screening, forms, engagement
    Secure Patient Portal for screening, forms, engagement
  • The Valant Behavioral Health EHR - Point-and-click clinical documentation
    Point-and-click clinical documentation
Supported Operating System(s):
Windows 7, Windows Vista, Mac OS, Windows 8

76 Reviews of The Valant Behavioral Health EHR

Showing 1-20 of 76

 

from Black Hills Psychology and Sonder Behavioral Health & Wellness
Specialty: Psychiatry & Psychology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Valant Software

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Likes Best

It is a great product for notes and billing. There support staff is amazing. They never leave you hanging.

Likes Least

The software is but the best for psychiatrists. There is not symptoms checklist for one.

Recommendations

It's works well for us. If you have multiple clinicians and Bill yourself it is perfect. If you are solo you may want to consider a simpler software.

 

from Comfort Zone Mental Health
Specialty: Mental & behavioral health
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

This software came highly recommended by my credentialing agency!

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Likes Best

The Vendor provides excellent trainings and is available to deal with any issues that arise.

Likes Least

At times I have to wait for staff to arrive at Valant as they are PST and I am EST! It is easier when the hours are the same.

Recommendations

To attend all the trainings offered and compare the prices of all of them and the packages available.

 

from Janus Counseling Center
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Efficient and Cost Effective EHR System

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Likes Best

This software is a time saver for a busy mental health or medical practitioner. The system covers all the necessary needs for EHR, insurance billing, patient billing and credit card processing all in one additive system. The minimal cost of implementation and monthly running subscription fees for each segment of the program is a dream compared to Valant's competitors. The system has a steep learning curve but after the expert implementation by Kersten Fox we could not be happier with how the system functions. I spent almost a year researching these systems and I could not find a better, more cost effective system on the market.

Likes Least

The only down side was the lack of a hard sell by the business development staff. I had to pursue them to sell me the product.

Recommendations

Look at the overall cost of the entire system and see if it can be tailored to the individual practices needs. I think Valant can be tailored to any practice, regardless of case load or provider size.

 

from Lynn Curvey Counseling
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Highly recommend!

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Likes Best

The multiple options for accessing the records; the templates and the ease of their use; but I must say that my rep made the experience extremely positive.

Likes Least

There really are no downsides except MY skill set and learning curve, but again my experience with my rep, who was so patient with me, made working through that challenge manageable.

Recommendations

As a solo practitioner, who only sees 10-15 clients a week, evaluating the cost/benefits would be important.

 

from lakeside life center
Specialty: Other specialty
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

There are problems with this software.

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Likes Best

Simple to use and learn.
it does offer interface with lab (took our sup[port person a few months to get there)
Dr. First is a robust prescription writing program that can pull in patient's medication related information.
Cost is fixed so you know what you will pay, like any web based software.

Likes Least

1 It is impossible to upload anything in the chart or to view any of your notes with out first downloading on your computer. That is a slow process. If you want to look at your last three notes you have to open each one of them separately and down load (on other software you ca scroll down or up.
2 Often the site goes down (twice in one month for several hours) you have no patient information.
3 worse part of experience was the support person dedicated to us. She would forget what steps she had taken. She kept blaming the person who sent our data for mistakes but we have a soft copy of the data to show that Valant screwed up.
4 support is pretty bad when something really goes wrong. Today all my scheduled drug scripts did not get sent because there is a glitch with the way Valant communicates with Dr. First. Only patient's "Home number gets transferred to dr. first but for call backs they want patient's cell to send text.
5 Worst part of the experience was our dedicate support person.
6 Some times when multiple users are trying to enter information on the same patient, information gets "lost"

Recommendations

unless you are just starting out, look for something more robust. You may have problems in the beginning but in the long run you will be better off. Look at E clinical and even Icannotes.

 

from Reliance Medical Clinics
Specialty: Mental & behavioral health
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

valant is awesome, very user friendly and modern looking

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Likes Best

Very user friendly, cloud-based system makes it easy for us to access data anywhere.

Likes Least

Progress notes template requires additional fee. Sometimes experience technical issues.

Recommendations

The site sometimes have technical issue but they fixed it very quickly in general. However, when the patient list grows larger and larger it takes longer for us to download patient data.

 

from MindEase Solutions, LLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

VALANT is a great product for small practice

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Likes Best

The software does everything that my small practice needs. It compiles CMS1500s, tracks invoices and income and balance sheets, plus keeps track of documentation that may be pending. It has safeguards to help keep your information current, and has wonderful customer support and user friendly self-help guides. It helps keep me organized and on track with billing and documentation. I have been using this product for about six months and continue to learn more and more features every time I use it!

Likes Least

Only two issues that I have run into since using this product. The first issue is that the system times out in less time than a regular therapy session, so I am always having to sign back in after a session. This may not be a problem for offices with a scheduling staff but for my one person practice, it is frustrating at times. The second has to do with billing errors. I did not at first realize that once you have gone so far in a billing process, you cannot undo what you have done, and in the beginning I was making errors every week with input of information.

Recommendations

For the price for a small practice, it has been wonderful! The system is user friendly overall, and I learn more and more about what it can do for my practice every day that I use it. It will run concise reports on accounts receivable, insurance pending, etc. It is an absolute must that you go through all of the tutorials and I would highly recommend using the live training sessions (which I have not yet taken advantage of). The customer service has been helpful but not too pushy. They communicate new features and upgrades, but are not overloading my inbox with tedious and useless advertisements or spam.

 

from Robert P. Cohen, Ph.D., P.C.
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Very comprehensive and solid software for the mental health practice.

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Likes Best

Staff are very professional and helpful. Software is comprehensive and did all of the things I wanted it to do. Should be able to check eligibility, document, bill, and follow up on claims all from within the program. Good set of training materials to get up and running. Can have billing integrated in the program through a clearinghouse for an extra fee. Also can get credit card processing integrated as well.

Likes Least

I think it's a bit more expensive than some other ones in a similar category.

Recommendations

Figure out first what functions you need and then get demos from products that match what you are looking for. Do online demos with the sales agent. Get a practice version to play with before you decide.

 

from Dawn W. Grant, LCSW
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Fantastic!!

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Likes Best

I haven't started using the product in my private practice yet, however the staff and Valant are awesome!! And the training makes using the software easy.

Likes Least

Nothing I can think of thus far. The service has been great so far.

Recommendations

If you want to make your life easier then get Valant!

 

from Rebecca S. de Vries, Ph.D., LLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Experienced Therapist's Transition to Private Practice

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Likes Best

Valant it comprehensive and ideal for private practice. I manage a full case load with no office or billing staff. Therefore clients are not transferred from one person to another. The HIPPA Compliant EHR software is cloud based and accessible from the office or home. Client information is stored in one place, intake and progress form options are available. Objective measures help with diagnoses and monitoring progress. Claims submission through Valant could not be easier. The organized manual and web videos specifically targeting are great resources. The administrative staff are available for consultation. Most importantly, the technical support staff provide prompt responses written for a practitioner rather than a computer technologist to understand.

Likes Least

Valant has a well developed system for training providers and/or administrators on the features of the software. It is laid out is a logical format which builds upon knowledge if you follow the suggested sequence. If you are a person who reads the directions before trying to put something together you will have no problem. If you are someone who tries to put it together without reading the directions or reading the directions as needed you will face some challenges.

Recommendations

I did a lot of research on-line, reading reviews, comments, and looking at comparison charts of different types of EHR software. I thought I had done my homework but after three months with my initial choice I cancelled my contract and started using Valant. I recommend that you initially learn what is necessary to provide quality services beginning with the intake call and ending with money deposited into your account. Now find other practices structured similar to yours and ask informed questions carefully listen for gaps and/or assumptions in your thinking process. At this point you are ready to begin the EHR software selection process.

 

from Michael Spitz, PhD, APRN
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

personally invested in you the client

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Likes Best

The interface is simple, straightforward, and uncluttered which is very well suited for training and helps in the migration from another system, and the training has been wonderful, responsive, and helpful.

Likes Least

The system is so comprehensive; it will take some time to master.

Recommendations

If you like a small company with a straightforward interface that is personally invested in you the client, then this is for you.

 

from Dr. Timothy J. Legg
Specialty: Mental & behavioral health
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Just what I was looking for!

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N/A

Likes Best

The training I received at the beginning of the implementation.

Likes Least

I haven't found anything I don't like about the product or vendor.

Recommendations

Don't "skimp" on your EMR. This is what will protect you in the event of a lawsuit- be certain that your documentation backs up the care you provided!

 

from Men's mental health initiative
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Great option for a small practice

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Likes Best

The product is user-friendly and the vendor is helpful and courteous.

Likes Least

The start-up process is slightly convoluted and the on-line training is less than ideal.

Recommendations

When going through the set-up process, do not be discouraged by poor online training and tests that are not overtly related to the material presented in the training videos because the one-on-one training that clients receive afterward will clear up all concerns effectively.

 

from TriCounty Community Services
Specialty: Mental & behavioral health
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Best EHR Ever!

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Likes Best

From our initial inquiry to contract signing, Valant's customer service was nothing short of exemplary. Each question was met with enthusiastic response and education, all inquiries followed up timely, and humor making the experience less daunting and much more manageable. These qualities are also reflected in their excellent pricing and contract terms.

Likes Least

Not a thing, . . . not one thing. I've never been able to say that about the business product before! It's not often you can say that a product meets all your needs, but Valant does!

Recommendations

Choose Valant for the quality of the product in meeting the nuances of the behavioral health care industry and for their out-of-this world attention to detail.

 

from Acive Change Center
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

I just changed over to Valant software.

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Likes Best

The Valant software is designed for mental health professionals. It already has preloaded the ICD-10 categories as well as the former DSM-5 so you can check to make sure you have the correct code. It has a scheduler and you can check at a glance to see if you have completed your notes and are ready to bill. It makes note writing so much easier because you can see where you were last note and pick it up from there.

Likes Least

The software has tutorials which are very short (I thought this would be easier) but, it is more difficult to figure out how to move from one process to another.

Recommendations

Check to see if it is for mental health is you are a mental health professional. Check to see if billing is included or if you will need a billing service on top.

 

from Care and Counseling Center of Georgia
Specialty: Mental & behavioral health
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Thumbs up for Valant

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Likes Best

It is intuitive and easy for counselors to use. The reporting function is very robust. The software can be used on a variety of devices, though the entire program isn't available when accessed through a phone. I like the portal and appointment reminders -- and at no extra charge. Valant is great to work with in terms of the product and customer support, and the developers continue to add new functions. The practice success manager is available for help and suggestions. The implementation went well -- the training videos are excellent as well.

Likes Least

There are no built-in outcome measures, and there isn't a way of aggregating data from other measures to serve for outcome measurement and reporting. I understand this will be in a future update. It also lacks a payroll function, which would be enormously helpful for us.

Recommendations

Figure out what is most important for your organization. No software is perfect -- so look for what is most important first.

 

from Dominion Center for Behavioral Health Services
Specialty: Mental & behavioral health
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Pretty good

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Likes Best

Easy to use scheduler, organized patient chart and history. Excellent customer service.

Likes Least

Valant crashes frequently, the reports also are difficult to run and are not easy to read.

Recommendations

Allow for patient balances to be turned back into insurance balances in the View/Edit Charges screen.

PLEASE create an instant messenger feature in order for different users to message each other where a pop-up will come up on the screen.

 

from CentrePointe Counseling
Specialty: Mental & behavioral health
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Excellent product. Great support.

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Likes Best

Training at our pace, our style. iPad friendly. Text to type feature.

Likes Least

Can't do billing functions like recording payments from an iPad. No template for discharge summary.

Recommendations

Ask about billing support. We are using this software for clinical and practice management and it is wonderfully streamlined.

 

from The Gersten Center for Behavioral Health
Specialty: Mental & behavioral health
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

The Gersten Center is proud to be a current Valant user

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Likes Best

What we like best about the product is that our clinicians love the product and as a result they have embraced our new EMR. This allows the practice to focus on healthcare rather than operations, which was our primary goal in choosing a new system.
What has stood out since our first conversation with Valant is the caliber of professionals we are working with. Everyone from our sales representative, conversion coordinator, and with emphasis, our implementation specialist have been intelligent, well trained, knowledgeable and very very patient. The Valant staff guided us through every step of what can be a very complicated transition.

Likes Least

The product supports the clinical work flow seamlessly. We have found the billing side of the product to be accurate and compliant, but for some tasks a bit labor intensive and awkward. We recognize, that as a newer user, part of the awkwardness may simply be related to the brief time period that we've been a user. We are working closely with Valant support to better understand and find solutions to the billing tasks that we find more challenging.

Recommendations

Being prepared before you begin to evaluate products is essential. Time spent defining practice workflows, products requirements and goals of a purchase will ensure a good decision. We also found that talking with our staff, both clinicians and support staff, to best understand their needs and concerns, helped us to better understand what we were looking for. I believe our internal communication and understanding of our needs prepared us for evaluating products and making our best possible purchase decision.

 

from LifeWorks
Specialty: Mental & behavioral health
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

LifeWorks with Valant

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Likes Best

Valant is user friendly. They work with us on making Valant specific to our practice.

Likes Least

We have a large amount of providers and sometimes the system spins and causes delays.

Recommendations

Valant offers a lot of extras that other EHR's do not.

 
 
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