Welligent’s ONC-ATCB certified EHR helps health mental health centers, substance abuse treatment providers and other community-based behavioral organizations to improve their scheduling, clinical process, treatment planning, ePrescribing, electronic billing and more, all from a single, cloud-based solution.
Welligent's comprehensive system is easy to learn and use and, since it is a web-based solution, it eliminates the costs associated with purchasing and maintaining an on-premise system. Using a web browser and Internet connection, users have complete, anytime access to practice data in a secure and confidential environment.
Welligent provides your organization with a centralized system to manage all clients, clinical programs, service delivery and billing in one system. Welligent's solution is customizable and intake screens, clinical programs, progress notes can be configured to meet each organization's unique documentation needs. During implementation, Welligent project managers work independently with each customer to ensure our system is setup to meet your agency’s unique needs.
The system also includes comprehensive practice management features to manage your scheduling, patient calls, front desk and billing functions. Because Welligent’s clinical and billing systems are integrated, progress notes and other billable events are automatically routed to the billing system as they are completed. Welligent provides the capability to bill any 3rd Party payer including Medicaid, Medicare, commercial insurance and State and Local payers.
All of this functionality is managed and hosted by Welligent, ensuring that data is available in a secure environment in real time. Since Welligent is ONC-ATCB certified, qualified Medicare and Medicaid providers can earn incentive payments under Meaningful Use.
For mental health and treatment centers looking for an easy to use, cost-effective solution, Welligent is the solution.
Kelly from TPS
the alert that someone is in the waiting room
I don't really have more pros. I actually left the job because of the impact of the software on my company
slow, would crash all the time, dated (a place for pagers?) we joked every afternoon the system was taking a siesta as it would crash every afternoon
Chrissy from ChildNet
Overall, our experience with Welligent has been a positive one. We appreciate how responsive Chip is with our needs, and we had a smooth IBHIS transition. We do struggle with support, in that our tickets are not always handled in a timely manner.
gladys from Parisi House on the Hill, Inc.
Employees number: 11-50 employees
There were times when I felt that Welligent wasn't very user friendly but I know feel more comfortable. Trainings have been very helpful and I love the new update.
Really like the new Update.
The difficulty at times to figure out certain steps.
Would love to have representatives monitor into my computer and see the step by step process and requested changes to fit our agency. I am a visual learner.
Alex from Jewish Family Service Of The Desert
Employees number: 11-50 employees
Overall our experience has been a good one! We have learned quite a bit and we continue to discover all that we can accomplish in the system; but the best part is the human component, anytime we need assistance we can count on an account representative to help us clarify or resolve the situation on a timely manner, if they cannot do it right away, they investigate and follow up, keep up the good work!
The V8 upgrade has made the system a lot easier to navigate.
Reports are so difficult to analyze.
Matthew from Pinebrook Family Answers
I have been using Welligent for 3 years as the local admin for a mid sized non-profit agency. Welligent has exceeded my expectation in both customer service and functionality. I have yet to find something for out outpatient clinic that can't be done in Welligent! Great system to use and great people to work with!
sae jae from acmhs
Not user friendly or time efficient. takes triple the time. Many times the server is down, and you can't access the system . .. impacts patient care in a negative way.