WonderDoc

RATING:

4.8

(33)

About WonderDoc

WonderDoc is an EHR and practice management software solution designed just for chiropractors. As an all-in-one system, WondeDoc can be implemented on any Windows platform and doesn’t require additional costs, equipment, and 3rd party software. WonderDoc is available in four scalable versions, so doctors can choose exactly the amount of functionality that they need. All four versions include a complete EHR with integrated billing, scheduling, and reporting modules. The system even works on tablets and PCs. The intuitive interface allows doctors to record notes directly from the exam room. The system automatically reminds patients of their upcoming appointments with reminder calls and/or email messages. Diagnosis codes from SOAP notes flow directly into the bil...

WonderDoc Pricing

Starting price: 

$129.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Objective
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WonderDoc Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for WonderDoc

1 - 5 of 33 Reviews

Vincent

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great product!

Wonderdoc has been a great addition to our office. It's easy to use and easy to learn. Billing is simple as well. I use this software for patient notes and reports as well as scheduling and billing. I'm very pleased with this software. The training was straightforward and simple. I also like the text/email reminders for patient appointments.

PROS

It's easy to use, the patient notes are quick and the product doesn't have a monthly fee.

CONS

I'm not able to do notes from another location as it is not cloud based.

Reason for choosing WonderDoc

I liked the easy use and implementation of the software better than the others and liked the idea of buying the software outright and not having to pay a hefty monthly fee for the other products. I also liked that the owner is a chiropractor.

Reasons for switching to WonderDoc

Smart Cloud was bought out by ChiroTouch and fazed out of their program. I didn't like how they handled the situation and was forced to make a change. I like Wonderdoc much better. It wound up being a good change in the long run.

Martin

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Very Good product with great tech support

This has streamlined note taking and billing in our practice. It has reduced work hours spent on these issues.

PROS

The features of the EHR are very easy to use. The type of reports it generates helps support your billing. This has made personal injury and general insurance much easier to chart notes. I would definitely recommend this product.

CONS

The billing receipts but they are great now since the last software update.

Reason for choosing WonderDoc

The layout of the software was much better than the alternatives. This price point was much more reasonable. The tech support plans were affordable.

Reasons for switching to WonderDoc

It was to difficult to use. The billing portion was inadequate.

Vendor Response

Thank you Dr. Vaught for your review. Your comments inspire us to do more for to support chiropractors practice management needs.

Replied August 2020

Stacy

Medical Practice, 2-10 employees

Used daily for less than 6 months

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed November 2016

Needs work

Trying to take advantage of the Medicare reimbursement and create a more efficient practice at a reasonable price, I chose to invest my hard earned practice dollars into the purchase of the WonderDoc software. After the 30 day trial was complete, this is where my troubles all started. The system was not very customizable, there was not adequate training in using the software, and trying to get issues resolved was also a challenge. Once an update was made available, I frankly always cringed in not know what issue would arise from the update. For example changing the charges on claims already sent out. My practice lost thousands in claims payment because of issues with the claims generating process. I would never recommend this product to another provider, I wish I would have just invested the additional funds into a program that I had heard of and knew had success. Instead I decided to give the new guy on the block a chance, huge mistake.

PROS

Scheduling is good

Vendor Response

Thank you for your reply. We are sorry you had a disappointing experience with WonderDoc. Our support has always been and continues to be very responsive to all of our clients issues, training and setup. Additionally, WonderDoc has an extensive library of up-do-date training videos on our website along with a comprehensive user manual. The issue you mention with altering submitted claims is directly related to user input. In other words, it’s impossible for WonderDoc to alter your claims after they are submitted without the user changing them. Had we know you had confusion with how the program submits claims, we would have cleared this up before losing $1000’s of dollars. Jim Pamplin, WonderDoc Support

Replied November 2016

Edward

Medical Practice, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

WonderDoc EHR

PROS

I am tremendously happy with the ease of implementation into my practice. When I was shopping around for software to open my clinic, I came across WonderDoc. From the initial contact with the sales team to the remote installation assisted by [SENSITIVE CONTENT HIDDEN] everything has been flawless. Questions to customer support have been returned within the hour. I am extremely satisfied with all aspects of the program and the personal attention that has been given me since I've been using it. And finally as price is always a consideration, you can not beat the price for the software or the IT packages if you need repair.

CONS

I've been using since November 2017 and have no "cons" at this point.

Grant D. Hoffman, D.C

Medical Practice

Used less than 12 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

We LOVE our WonderDoc Chiropractic business software!

PROS

We love the ease of use and profound detail for accurate comprehensive completeness EMRs of each file within WonderDoc. WonderDoc to enable us to record accurate fast efficient detailed records of our patient with the ease of generating clean easy-to-read and understand narrative, long and short daily notes and reports/billing to submit to the insurance and health care facilities. We admire WonderDoc as a vendor not only for its fantastic product, but also for the excellent ease of setting up a designated time slot for set up a call back from technical support on WonderDoc's home page. The support team really know their product and how to add or modify our installed software to cater to our specific needs and demographics. I used to use what I thought was a high-end chiropractic software named Quixote, and in my opinion WonderDoc is hands down a far superior product. I feel I am so fortunate to have came across WonderDoc and want all chiropractors to be able to enjoy what I feel is a #1 Top Rated Chiropractic Software. The vendor and staff are down to Earth real people that understand our needs and strive for excellence in all they do.

CONS

I cannot think of what we like the least about WonderDoc's excellent chiropractic software. We seem to love everything about it!