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Press releases
Online Pharmacies Maintain Popularity But Now Face Usability and Cost Challenges
February 12, 2024 - With an overwhelming majority of patients turning to digital platforms for their healthcare needs, the adoption of online pharmacies has surged. However, new research by Software Advice reveals patients now report usability challenges with the apps.
December 18, 2023 - Despite a bombshell retraction in crime-fueled shrink claims, theft is still a growing problem for SMBs according to Software Advice’s 2023 Retail Shrink Preparations Survey.
Small Retailers Double Down on Sustainability to Recoup Losses From Customer Returns
November 6, 2023 - Due to improved sustainability, 35% of retail SMBs say they can recover over half of the cost of a returned product, according to Software Advice.
91% of Patients Interested in Sharing Wearables Data with Their Doctor, Up From 56% Two Years Ago
October 24, 2023 - Trust in wearables for medical use has surged in the past few years, paralleled by an increased demand for its integration by healthcare providers.
60% of Patients Trust Independent Practices Over Corporate Healthcare, Despite Valuing Speedy Care
August 22, 2023 - More than a third of patients prefer visiting independent practices versus 8% who prefer corporate, according to Software Advice’s survey.
77% of Doctors Believe Chatbots Will Treat Patients Within the Next 10 Years
April 18, 2023 - Many medical practices already use chatbots on their websites to assess patient symptoms, but they aren’t advanced enough to treat patients yet, according to Software Advice’s survey.
Telemedicine vs. In-Person: Biggest Patient Pain Points of 2022
December 7, 2022 - Software Advice research reveals 81% of patients missed 1 to 4 hours of work for in-person medical appointments, while 71% of patients missed less than an hour of work for telemedicine appointments.
Americans Are Skipping Bills, Essentials to Pay Surprise Medical Bills
October 19, 2022 - Software Advice research finds that over a third of patients who received unexpected bills were in an emergency situation.
October 3, 2022 - Software Advice identified four ways practices can rise above supply chain challenges by shifting from passive to active inventory management.