August 2017: With Google Hire, the search giant is invading shopping, travel and recruitment. Columnist Nate Dame explains why it all comes down to ads.
July 2017: A study done by Software Advice found that people who used a review site to find a Home Services business used Yelp more than Google+ Local, Angie’s List and the BBB.
July 2017:Software Advice research indicates that of all hoteliers currently in the market for new technology to manage their hotels, 96 percemt are investing in cloud-based property management systems.
July 2017:"Implementing excellent CRM is a complex, complicated process that requires keeping track of a lot of moving parts," cautions Andrew Friedenthal, CRM market researcher Software Advice.
June 2017: Josiah Motley tests three of the bigger marketing players in the field, noting their ratings from Software Advice.
June 2017: Craig Borowski, a market researcher at Software Advice, summarizes some key points to a great digital customer experience.
June 2017: More than 70 percent of consumers search for health information online, and 77 percent of consumers say they use online reviews as the first step in finding a new physician.
June 2017: Reputation-management firms help physicians undo the damage done by critical feedback.
June 2017: Software Advice surveyed 110 employees across a variety of industries to better understand the (in many cases) daily violations of company policy they commit.
May 2017: According to Software Advice, 84 percent of patients surveyed use online reviews as their first step in finding a new doctor.
May 2017: As for creating a stellar experience, let’s first explore what not to do. A recent Software Advice survey asked respondents to share causes of bad candidate experiences as it relates to the online application process.
March 2017: There are now a variety of software tools available to help home care agencies efficiently schedule and deploy their home health aides each day.
March 2017: The FrontRunners quadrant derives from end-user reviews as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology.
March 2017: With 84% of patients consulting websites to view or post comments and ratings of health care companies (according to one survey), it has never been more important to keep your patients happy.
February 2017: 67% of employees say they would feel uncomfortable filing a complaint against their manager, according to a survey from HRIS software consultancy Software Advice.
February 2017: Eileen O’Loughlin is a Market Researcher at Software Advice (a Gartner company), which hosts online reviews for project management software.
January 2017: In fact, only 38% of SMBs are “very confident” that they comply with the payment card industry (PCI) DSS 3.0 standard – which has been required since January 1, 2015 – and 19% admit they don’t even know what "PCI-DSS" is (see figure below).
January 2017: Yes, I know you don’t want to do it. But you should. Paying an IT security consultant might seem to be a little expensive. But it’s a great investment.
December 2016: According to Software Advice, more SMBs already use VoIP service (36%) than any other type of telephone service.
December 2016: Hospitals and health systems pay fees to license EHR software, with the upfront costs often between $1,200 to more than $500,000, according to Software Advice.
November 2016: The top large, small and midsize companies to work for in Austin.
October 2016: According to a survey by Software Advice, 77% of patients use online reviews as their first step in finding a new doctor, with nearly half of respondents saying they would even go out-of-network for a doctor who had more favorable reviews than an in-network doctor.
October 2016: In order to answer this question, research and review specialist, Software Advice, let us use their research data.
October 2016: Nearly 80 percent of patients use online review sites as their first step to finding a new doctor, according to a 2014 Software Advice survey
September 2016: In a survey of U.S. businesses, Software Advice found that about seven out of every 10 companies only use passwords, although some require randomized passwords.
September 2016: According to a survey taken by the Business VoIP reviews company Software Advice at the end of 2015, “Generally, mobile apps and softphones offer far more call routing, messaging and communications functionality than a traditional cellphone does.
August 2016: An analysis of online reviews of physicians from 2014 from Software Advice, a Texas company, found that less than 20 percent of posts about physicians were negative.
August 2016: According to Software Advice, an Austin, TX firm, 60% of recruiters use texting with their clientele as a part of their recruitment practice.
July 2016: Software Advice is also a tech review site with a twist. When a company submits its information for a particular type of software, Software Advice will actually reach out and provide unbiased thoughts to the prospect on who they should consider.
July 2016: According to a survey of employees using chat services conducted by SoftwareAdvice.com, 75 percent saw decreased call and email volume, and 66 percent noticed quick resolution for simple questions.
July 2016: Similarly, Wagner points to a survey from Software Advice that found millennials are the worst when it comes to password security -- 85 percent said they use the same login credentials for multiple sites, and they're the group most likely to use security workarounds.
June 2016: Hackers using email as a vector makes sense—most everyday users of the internet lack either the knowledge or the vigilance required to identify simple threats, such as phishing scams or suspicious email attachments.
June 2016: A 2015 survey of 129 office workers in the US found that 42% of people think their building is too warm, while 56% think it’s too cold.
June 2016: The human resources department of the 21st century will favour specialization over a generalized, one-size fits all approach to workforce management.
April 2016: “It will definitely muddy the experience, which is supposed to be as clean and succinct as possible,” says Justin Guinn, author of a 2015 survey on digital tipping and an Austin, Texas-based market researcher at Software Advice, which helps businesses choose software.
March 2016: A 2014 report by Software Advice found that almost half of the 4,633 job seekers surveyed said they used Glassdoor, before looking for jobs, in order to find top employers.
March 2016: A report from Software Advice discusses the importance of developing integrated omnichannel customer service strategies effectively for a consistent brand image online and happier customers overall.
February 2016: Of equal importance are the findings from a public survey by Software Advice: Among patients who have not used a telemedicine service, 75 percent express interest in using one in lieu of an in-person medical visit, and only 16 percent of patients would prefer to seek care for a minor ailment at an emergency room (ER) if they also had access to telehealth services.
January 2016: Forrest Burnson, a researcher with Software Advice, talks about ERP software trends and offers advice in finding the right solution for your company.
November 2015: Do you want to stand out in 2016? These marketing trends from Software Advice may help to distinguish your brand is a world of sensory overload.
December 2015: Forrest Burnson of Software Advice shares insight about why ERP selection can be daunting and why implementation projects in particular often fail.
November 2015: Do you want to stand out in 2016? These marketing trends from Software Advice may help to distinguish your brand is a world of sensory overload.
November 2015: Craig Borowski of Software Advice discusses why a good customer experience strategy doesn’t equate to a good digital customer experience strategy.
November 2015: Justin Guinn of Software Advice shares some insight and best practices for crafting loyalty programs that will resonate with millennial diners.
November 2015: With help from Software Advice, MarketingProfs put together a list of five CRM systems your salespeople would actually use.
November 2015: Gaby Loria of Software Advice shared with us her thoughts on who should be using therapy notes and why, as well as how to integrate them with EHRs.
November 2015: Many trucking and transportation businesses are not taking full advantage of solutions that are proven to be effective and are readily available in the marketplace, says a recent survey and analysis by Software Advice.
October 2015: When combined with results from Software Advice’s survey of nearly 400 professionals that suggest once an applicant participates in a video interview they’re 47 percent more likely to prefer them over other methods, it’s easy to see why video interviewing is becoming more commonplace.
October 2015: It seems nearly impossible these days to have a conversation about recruiting and employment that doesn’t funnel directly into discussions of technology. Yet according to a Software Advice report nearly half of buyers currently use manual methods to handle their HR needs.
October 2015: A Software Advice survey found that only 22% of small business will be ready to accept EMV cards by the Oct. 1 deadline.
October 2015: Software Advice analyzed 22 recent ERP implementation failures to better understand where companies went wrong—and what other organizations can learn from them.
October 2015: Software Advice’s latest research into this particular CRM subset used a combination of metrics to measure the overall popularity of the available products, including user adoption levels, search traffic and social media preference as key indicators.
September 2015: To help avoid common pitfalls and offer some considerations, Software Advice recently conducted an analysis of 22 failed implementation projects and looked into the most common reasons for failure.
September 2015: Justin Guinn of Software Advice says the combination of a tablet-based point-of-sale (POS) system and proximity to a cashier or server increases the pressure to tip.
September 2015: Most people don't yet have EMV cards, and the majority of retailers aren't ready to accept them, according to a recent report from Software Advice.
August 2015: Software Advice has developed a unified set of metrics that it is positioning as a tool to help companies purchase Customer Relationship Management (CRM) applications.
August 2015: Office workers complain it’s too hot or too cold; it’s hard to make it just right. Software Advice conducted a survey of office workers to provide greater understanding of this subject.
July 2015: Software Advice asked social media users and marketers across the US to answer surveys about social media influence and advocacy. It found that a few influencers were responsible for most of the influence across the web.
July 2015: Influencer marketing is the big buzz this year as marketers plan to increase their budgets in an attempt to get their content in front of relevant audiences. Influencers themselves have become more sophisticated, and marketers seem to have a hard time keeping up with them, according to a report from Software Advice.
June 2015: According to three independent studies conducted by Software Advice, Yelp is the most popular choice for people who use review sites to find a doctor, attorney or home service provider.
June 2015: According to Craig Borowski, a market researcher at Software Advice,"There is a long laundry list of improvements that CMS brings, but many enterprises don’t seem to get it, at least initially.”
June 2015: Of the retailers that Software Advice spoke with, 96% said that online store integrations reduced processing time. When you sell with Amazon or Ebay but don’t have an integrated management system, there’s plenty of room for man-made mistakes.
May 2015: "The more revealing question here is...what does the autonomous car do when it is confronted with something it cannot understand? What's the default?" says Forrest Burnson, Researcher at Software Advice. "Does it just stop right there in the road? If so, it's presumably programmed to stop relatively quickly, and if you're running on the highway at 70 MPH at the time of the event, that's probably not good."
May 2015: Only 37 percent of respondents in Software Advice’s quarterly small business survey actually use POS software; 44 percent don’t use software to manage transactions.
May 2015: A new study by Software Advice shows that Twitter has more job openings than other social media sites and even more job seekers than LinkedIn.
May 2015: Built In Austin recognizes Austin’s top 100 tech employers. These digital companies have driven the city’s talented workforce to new heights and economic growth by creating over 42,000 jobs. These 100 companies alone comprise about 48 percent of the roughly 86,000 people estimated to be working in STEM jobs in Austin.
April 2015: About four out of 10 consumers said they'd tip more if the server was nearby, a survey from Software Advice found. While diners might just feel more positively toward their waiter if he's nearby, the society pressure is hard to discount.
April 2015: Nearly all (98%) of small-business software buyers are shopping for marketing-automation software for the first time, according to a new report by research firm Software Advice, a division of Gartner.
April 2015: A new report from Software Advice examines how buyers are approaching the automation software market.
April 2015: A recent survey found that when the server is looking on, 41 percent of people are more likely to tip. An equal number said it would have no effect on their tipping, according to Software Advice.
April 2015: According to a new report by Software Advice, a company that helps organizations find volunteer management software, only 7% of nonprofits in their sample currently use a bona fide volunteer management system.
March 2015: According to a report from market research firm Software Advice, decision makers at SMBs are unsure about cyber insurance. In fact, most don’t even know cyber insurance exists.
March 2015: As technology and the hiring process evolve and become more personalized, companies are developing more unique strategies to fill their talent needs.
February 2015: A new report by the tech research firm Software Advice discovered that digital point-of-sale terminals, like the one in my cab, increase the frequency and amount of tips left by customers. What’s the secret behind how these manipulative machines get us to pony up?
February 2015: Software is at the heart of so many nonprofit functions. You can’t afford down time. And you don’t want to find out your new system won’t talk to an existing one after it is up and running. What’s a nonprofit leader to do?
February 2015: Justin Guinn, a retail market associate at Software Advice – who recently completed a study on the effects that POS systems have on users – told the Times “The onset of iPad POS systems is completely changing the way consumers tip.”
February 2015: Business-to-business social media marketing is no longer just an innovative way to boost sales—it’s essential to your organization’s survival in the competitive B2B market. In fact, a recent survey found 92% of B2B marketers use social media as a content marketing tactic to drive sales.
February 2015: 69% of SMBs doubt their ability to upgrade payment terminals for EMV-compliance by the fall, according to a survey conducted by Software Advice, a software reviews site.
February 2015: One recent study found that only 33 percent of small business owners and decision-makers feel "very confident" in their understanding of their states' breach disclosure legislation.
January 2015: “The onset of iPad P.O.S. systems is completely changing the way consumers tip,” said Justin Guinn, a retail market research associate at Software Advice, who recently completed a study on the effect of such systems on tipping practices for clients in the restaurant industry.
January 2015: Employee engagement has become such a hot topic that great swarms of consultants and authors are undoubtedly banging on your door as we speak, armed with enough action plans and PowerPoint presentations to make your head swim. Whom to trust? What to believe?
January 2015: Some 29% of respondents say they would actually be more likely to leave a tip if they were presented with a “no tip” button to allow them to opt out of leaving a tip, according to a study released Thursday by Software Advice, which helps businesses choose software.
January 2015: Known as the go-to website for employee reviews of their companies, Glassdoor only has 37 companies (out of nearly 150,000) with a perfect five-star rating. In order to determine what these highly-praised companies were doing right, consulting firm Software Advice analyzed their qualities and reported the following.
January 2015: SMBs are more likely to want an integrated CRM suite than standalone applications, a recent Software Advice survey found. Some 62 percent of participants said they wanted to purchase a single, best-of-breed CRM application this year.
January 2015: If you feel your business has one or all of these symptoms but you’re not sure how to evaluate all the different CRM tools on the market, then the latest report from CRM software consultancy Software Advice may be a helpful starting point to getting you on your way.
January 2015: When software research company Software Advice surveyed consumers who use iPads or similar devices to buy food and drink, it found that the use of iPads increases the amount many people tip when they pay.
December 2014: A survey recently conducted by Software Advice, a firm that compares POS technology, has turned up some unexpected results that speak volumes about the state of retailers today, including the fact that a number of establishments are still running on DOS based systems.
November 2014: Software Advice is pleased to announce that it has been selected as one of The Austin American Statesman Top Workplaces.
November 2014: Software Advice, an accounting technology recommendation service, has published results of a survey of accountants and bookkeepers at small to midsize businesses (SMBs) to gauge whether their firms were ready to accept and perform accounting for digital currency.
November 2014: B2B marketers say tradeshows, search engine marketing, and email are the best channels for generating large numbers of high-quality leads, according to a recent report from Software Advice.
November 2014: A recent survey by market researcher and consultant Software Advice indicates a decidedly mixed view by respondents about use of the cloud.
November 2014: Nearly two-thirds of respondents to the survey from Software Advice said they’d feel either “much less safe” or “less safe” sharing the road with “driverless semi-trucks.”
October 2014: A recent survey of 386 B2B software buyers conducted by technology review firm Software Advice and Research Now, revealed intriguing facts about buyer behavior in regards to online reviews.
October 2014: Research conducted by Software Advice delivered predictable findings — young people excited to try a new technology, and older people with little interest.
October 2014: One of the takeaways of a recent survey conducted by Software Advice indicates that mHealth users are better at using electronic health records – and getting more out of them – than doctors who use PCs.
October 2014: Software research firm Software Advice surveyed roughly 400 small business owners and customers, who answered a series of questions regarding their willingness to use digital currencies should they become more widely adopted.
October 2014: Telecom technology review firm Software Advice recently released a report on IVR optimization which suggested that companies need to think harder about which services they want their IVRs to automate.
October 2014: A recent survey of 500 Americans by the security firm Software Advice found that 61 percent of those surveyed believe some version of the right to be forgotten is necessary.
September 2014: In a study conducted by Software Advice, 61% of Americans already believe that some version of the right to be forgotten is necessary.
September 2014: Asked to name their top frustration with patient portals, respondents cited "unresponsive staff" (34 percent) and "confusing interface" (33 percent) almost equally.
September 2014: Some 29 percent of participants in a recent survey accessed CRM through four devices: laptops, desktops, tablets and smartphones.
September 2014: In August, a survey by Software Advice showed that only 39 percent of employees work under a “bring your own device” (BYOD) policy for mobile technology in the workplace.
August 2014: According to a new report from Software Advice, getting feedback from real customers is the most effective tactic for evaluating software.
August 2014: Small businesses are shifting toward VoIP solutions although still rely heavily on both mobile and landlines also according to a recent report by software company Software Advice.
August 2014: A CompTia survey found anywhere from 39 percent to 51 percent of respondents are not doing BYOD. Most recently, results from a Software Advice survey show that only 39 percent of workplaces have a BYOD policy.
August 2014: Among big business, the research firm found that 72 percent wanted bar-coding capabilities, and nearly one-fifth sought radio frequency identification tracking capabilities.
August 2014: A new survey by Software Advice finds that only 39 percent of workplaces have policies in place to cope with BYOD.
August 2014: Most CRM users are satisfied with their product and about three-quarters feel that it has improved access to customer data, finds Software Advice in a new survey.
July 2014: Dr. Noel Radley, Managing Editor at Software Advice, wrote a report titled Cloud vs. On-Premise Software: Changes in Preference From 2008-2014.
July 2014: According to a new survey by Software Advice, 63% of providers looking to purchase PM or RCM products are replacing a current package, while first-time buyers are focused on efficiency and integration with their EHRs.
July 2014: In 2014, slightly more than 25 percent of electronic health record users said they plan to invest more in EHRs in the upcoming year, according to a report from EHR comparison resource Software Advice.
June 2014: Speaking with ThomasNet News, Ashley Verrill, analyst at Software Advice, said that the firm commonly does research as part of its interaction with software buyers, who come to the company for free help finding the best software applications for their unique needs.
June 2014: Thirty-five percent of EHR users say they are investing more money in patient portals in 2014, according to the initial findings of an ongoing survey by Software Advice, a consulting firm.
June 2014: Taylor Short, managing editor of Software Advice writes, “The data shows that prospective buyers in our sample are mostly from smaller businesses new to CMMS software, and who are looking to reduce manual work and increase efficiency of operations.
May 2014: A majority of small to medium properties that are in the market for new hotel management software are seeking reservation and online booking capabilities in the new tools.
May 2014: 67% of buyers interested in sales force automation software are evaluating solutions for the first time, according to a recent report from Software Advice.
May 2014: Software Advice polled 385 random interactions of call center software buyers, and found that 46 percent of buyers are actually buying for the first time.
May 2014: I interviewed Erin Osterhaus, an HR analyst and managing editor for Software Advice, a consulting service for individuals looking to purchase software, and discussed what kind of technology Gen Y is most interested in and where the LMS fits in.
April 2014: About 40 percent of providers shopping for a new electronic health record system during the first quarter of 2014 were seeking a replacement for their current EHR, according to a survey from EHR reviewer Software Advice.
April 2014: For companies like Software Advice, Texas’ limited government approach is more appealing. So much so, in fact, that the company moved its base of operations to the Lone Star State.
April 2014: Software Advice has released the results of their 2014 buyer review for construction software. An article written by Janna Finch, Managing Editor of Software Advice, points out some interesting results.
February 2014: A promising company called Software Advice provides detailed information on software in more than 20 different industries including "Business Intelligence" and "Marketing Automation.
January 2014: We believe the Work Abroad program has played a big part in our high employee retention rate and has been a catalyst in our ability to recruit great talent.
January 2014: Hiring was a challenge early on, but since then, we've grown our staff to over 100 people -- and for the top performers, we've gradually developed specialized roles that take advantage of their unique strengths.
January 2014: When people see or hear “leader”, they generally think of interpersonal leaders inspiring and enabling teams.
December 2013: A report from the market research firm Software Advice tracked the number of qualified leads resulting from callbacks of website visitors who registered for something.
December 2013: Five-year-old Confidence had spent all of her young life with with two holes in her heart. Children with her condition in Nigeria usually die before they reach age 10.
December 2013: We tend to think about entrepreneurs as high-tech, venture-backed executives," writes Don Fornes, CEO of Software Advice.
November 2013: Software Advice is pleased to announce that it has been selected as one of The Austin American Statesman Top Workplaces.
November 2013: At Software Advice, employees are encouraged once a year to work remotely from anywhere in the world for a month. To date, employees have telecommuted from Vietnam, France and Spain.
November 2013: One company that’s taken the “diamond in the rough” search approach is Software Advice, an Austin, TX firm that helps businesses find software to fit specific business needs.
October 2013: Software Advice, a company that provides reviews and research to help organizations choose the right software, recently made the switch from a traditional office space to a open floor workspace.
October 2013: In the following Q&A, the founder and CEO of Software Advice (pictured), discusses the research his company recently conducted that identifies the personality traits of successful employees, the four types of top performers, the roles they excel in and how to hire more people like them.
September 2013: Multiple online reviews have helped quickly accelerate our growth. Many of our reviews came in voluntarily. We prompted others to leave feedback based on their experience with the software at sites such as Software Advice.
September 2013: "When we find someone great, we hire them, even if we don't have a formal open position. We see it as an investment in the company's future," Fornes said.
September 2013: The farmhouse workstation was developed by Software Advice‘s Don Fornes, in collaboration with Wendy Dunnam Tita at Dunnam Tita Architecture + Interiors.
August 2013: Software Advice, a resource for software buyers, has been listed by Inc. magazine as one of the top 5,000 fastest-growing private companies in the United States.
August 2013: Software Advice, a trusted resource for software buyers, has been ranked 13th on Austin Business Journal’s 2013 Fast 50 list, which recognized the top 25 fastest-growing small businesses in Central Texas.
August 2013: As a small business in Austin, TX, Software Advice competes with brands like Facebook and Google. “We really have to differentiate ourselves when it comes to hiring,” says Ramsey. “This stand-out program has played a big part in our high employee retention rate and has been a catalyst in our ability to recruit great talent. It was certainly a determining factor when I decided to take my job here.”
August 2013: About five years ago, Software Advice co-founder and CEO Don Fornes decided that for cost reasons and talent recruitment reasons he needed to relocate the company from California. He shares his story on what weighed into the corporate relocation decision and why he ended up in Texas.
August 2013: In 2005, Fornes, having spent 10 years in the software industry, took a leap of faith and invested much of what he’d earned over the course of his career into starting his own business, Software Advice. Fornes’ small startup, based in San Francisco, specialized in advising software buyers and generating demand for software vendors — and much to Fornes’ credit, it was a success.
August 2013: The result has confounded small-business owner Don Fornes, CEO of Software Advice. In a recent blog post, he estimates that his business will see “price increases of anywhere from six percent to 40 percent per employee next year.”
July 2013: "Don’t jump at technology because it's new and shiny, rather identify the biggest business challenges and inefficiencies in your processes first."
June 2013: Software Advice Inc., a consulting firm for software buyers that has many male employees in their 20s, is likely to move to self-insurance when the law's effects kick in for employers of its size, currently 60 workers.
June 2013: How does a founder build a profitable business by helping companies pick the right software? Don Fornes is the founder of Software Advice,a lead generation service for software companies.
June 2013: Don Fornes, founder and CEO of Software Advice, an eight-year-old software consulting company based in Austin, Texas, often works with small business clients and agrees. “Don’t make it a zero-sum competition,” he stresses. “Rather make it where theoretically everyone can win.”
May 2013: Scattered throughout Cordoba are six highly motivated employees. While some work from their kitchen table, others work from the cafe on the corner. Their employer, Software Advice, is located over 4,700 miles away in the Texas city of Austin.
January 2013: Fornes started the company alone, but today he employs about 50 people, and his Austin-based business has referred more than 97,000 buyers and built relationships with about 750 software vendors.
May 2010: Software Advice, based in Austin, Texas, helps buyers from virtually any industry and company size with the daunting task of finding the right software for their business.
May 2010: Before these buyers even find these websites, they may need help. That’s where a company like Software Advice may come in. Software Advice is an Austin, Texas based firm that helps software shoppers find the right solutions for their short-list.
March 11, 2014: Gartner, Inc. (NYSE: IT), the leading provider of research and analysis on the global information technology industry, today announced the acquisition of Software Advice, Inc.
March 2014: Software Advice hit a milestone today by welcoming its 100th employee. This announcement coincides with continued rapid revenue growth in the new year.
November 2013: Software Advice has been selected as one of Austin’s Top Workplaces for 2013 by the Austin American-Statesman, an accolade determined by employee feedback.
October 2013: Software Advice has been ranked 13th on Austin Business Journal’s 2013 Fast 50 list, which recognized the top 25 fastest-growing small businesses in Central Texas.
August 2013: Software Advice, a trusted resource for software buyers, has been listed by Inc. magazine as one of the top 5,000 fastest-growing private companies in the United States.