Designed to equip nonprofits with advanced technology to manage their organization, Agilon’s ONE Donor Management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and charity and event planning.
Beyond these capabilities, the software also includes integrated e-commerce and marketing and outreach modules that deliver email marketing, advocacy management and Web content management tools.
Agilon's ONE is suitable for midsize to large nonprofits. Their clients include faith-based ministries and churches, health care and hospitals, public broadcasting organziations and international groups. However, higher education institutions make up the largest percentage of their client base.
Keeping information conveniently in the cloud, Agilon’s offers a Web-based deployment model. Though they don’t usually host data, they support Oracle, SQL Server and DB2, giving clients the choice of which they would prefer to use. This eliminates the need for on-premise hardware. They also offer a mobile app, making it easy to update and enter data at the first opportunity.
Agilon's One also has a partnership to incorporate their solution into PeopleSoft’s Contributor Relations module.
Their trained staff is available by phone, email or free Web session.
Darlene from Xavier University
Specialty: Higher Education
Populates guests names, process money, can pull reports for events, do nametags
customizing drop downs and certain features. Like the price level to default to choose one of the following. Also don't like how when change a price level or code changes historically. Also limited in codes available to use. Easier to do simple events vs complex events
To have good reports have to build an event to meet the needs and reports for Vice Presidents and others. Make it easy for end user
Forest from Oklahoma Baptist University
Employees number: 201-500 employees
It is an easy software to accurately record and track giving and donor data. There are modules available for most users regardless of the size of the organization.
Web-based; user friendly. Ability to populate fields with information important to your organization for user understanding.
Selection Wizard is hard to understand and use compared to other reporting tools. Help tools
do not provide enough detail to understand the processes to accomplish goals.
Veronica from American Quarter Horse Foundation
Employees number: 201-500 employees
The software has allowed us to track gift details (which was very limited prior to our use of this product and Ascend.) We have also found the prospects module useful in tracking donor contacts and plans. The virtual directory is also a great place to store policy/procedural documents so all users have a centralized location for these documents.
The software is easy to adapt to our organization and extending the database is very intuitive. Easy to use even for non IT professionals.
Our application often runs slow which is the primary complaint I receive from our users. I also don't like that we can't copy giving pages. The ability to copy giving pages would make it a lot easier and faster to create new giving pages.
Gayla from SIUE Foundation & Alumni Association
The flexibility that is built into the software is amazing. This allows for customization without having to pay for enhancements. But when we do need an enhancement, the staff really listens and helps determine how best to accomplish our goals. The customer service is outstanding.
I would like to see a more robust HTML editor for online events, online Giving, Constituent Connection and Relay.
Dale from Kansas State University Foundation
Agilon ONE provides a comprehensive suite of tools for your organization's fundraising needs.
Customer support exceeds anything I have ever gotten from another software vendor, whether it is for installation, configuration, customization, even integration with other software.