BidPal Software


 

BidPal’s fundraising suite is a fundraising and event management solution for any size nonprofit. It supports activities including donor management, online fundraising, auction execution, event planning and mobile bidding.

The event management module gives fundraisers tools for planning events and keeping track of details. These include solicitation letter and donation form generation, attendee RSVP and check-in, auction item and package management, table and seating assignments, automated donor receipts and thank-you letters, bid history, payments and more.

Fundraising campaigns are extended online with through the “BidPal Giving Center.” Within this module, fundraisers can create websites with customized URLs that integrate with social media. On the websites, event guests can preview auction catalogs, submit procurement forms and make purchases via online stores. At the same time, fundraisers can receive and track online donations.

Users can also view the results of fundraising activities with various reporting options, including bidder activity, proceeds by category, VIP donors and dashboard reports.

 

BidPal - Home screen
 
  • BidPal - Home screen
    Home screen
  • BidPal - Scoreboard
    Scoreboard
  • BidPal - Giving center
    Giving center
  • BidPal - Giving center detail
    Giving center detail
  • BidPal - Custom scorecard
    Custom scorecard
Supported Operating System(s):
Web browser (OS agnostic)

51 Reviews of BidPal

 

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Software Advice Reviews (1)
More Reviews (50)

Showing 1-1 of 1

Brittany from CGC
Specialty: Philanthropic Foundations
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Easy, comprehensive technology for a great price.

Ease-of-use

Functionality

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Customer Support

Value for Money

Pros

Easy to use on both the back end and for event attendees and donors. Very customize-able for all types of event needs- silent/live auction, fixed price items, ticket sales, planning, etc. Great customer service and support as well- even for last-minute needs!

Cons

There are not very many cons with BidPal. Because they are the leading technology in the field, the price may be an initial step up but it well worth it.

 
 
 
Showing 1-20 of 50

Jennifer from Broadview Marketing

August 2017

August 2017

BIDPAL sold our not for profit a bill of goods and then failed to deliver!

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Functionality

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Value for Money

Ease-of-use
Usability
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Value
Support

Zero

Pros

The best thing I can say about this software is my login worked and that's about it!

Cons

Customer Service was horrible. We got passed around from one person to the next and then was told that the program would have to be 'worked around' costing my volunteers valuable time to get what we were told we would have from the software. Our guests at our fundraisers complained constantly about the software and the onsite representative did NOTHING to step in and assist. When asked for a pro-rated refund mid year because the software was handicapping our events, we were told simply no. Thanks for nothing BIDPAL!

Source: Capterra
 

Gabi from Goodwill of Southwestern PA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Purchased BidPal One and was blown away!

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Support

Event management and online auction.

Pros

I like that it is very easy for someone to set up an account and begin bidding online right away. The layout is very mobile friendly and clean. I also like the fact that we haven't been bounced around to various representatives to get an answer to our questions. We were assigned a specific person to help us set up our event and she's been there every step of the way!

Cons

I find it hard to navigate through all of the reports to find exactly the information I need. Luckily, although we purchased the DIY package, we are not alone. BidPal customer support has been great. I also think it does more than we need, but when you purchase BidPal you automatically get everything. There are no a la carte options.

Source: Capterra
 

Edward from Mission: Hope

July 2017

July 2017

Great product for auctions but has flaws

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

The thing I like the most about BidPal is how everything for our event is in one place and includes all the back end options.

Cons

The software is not very modern. They just rolled out an update that helped, but the editing options are clunky compared to other options on the market!

Source: Capterra
 

Diane from Our Lady of Grace School

April 2017

April 2017

Thank you BidPal!

Ease-of-use

Functionality

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Support

This was our first year using the BidPal DIY system. The support we received was fantastic. Questions were answered within an hour either via email or phone. Our auction went extremely well and we had the smoothest bidding and checkout experience we have ever had for this event! Best of all our revenue increased dramatically. Everyone enjoyed the ability to bid online before the event. Bidding at the event was easy and fun. You could instantly see if you were outbid from your phone and could set max bids if you chose that option. We ran the event with fewer volunteers and the guests could spend more time socializing and less time around crowded tables bidding. We would highly recommend BidPal to anyone holding a major event!

Source: Capterra
 

Samantha from Faith Regional Health Services Foundation

April 2017

April 2017

Helped us raise more money at our Gala than any year before!

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Value for Money

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BidPal helped us raise more money for our annual Gala than any previous year. We used the giving center to sell tickets and help promote the event before the actual day. We loved the mobile bidding and our guests did too! And check-out was a breeze and the reports that we can use after the event are so helpful. And, their support staff is top notch!

Source: Capterra
 

Erin from Saddleback College Foundation

April 2017

April 2017

The best fundraising event partner we've used!

Ease-of-use

Functionality

Product Quality

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Value for Money

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BidPal was outstanding from start to finish--from the easy process our guests went through at registration to managing the silent auction mobile bidding and finally to the quick check out of silent auction items. We enjoyed the comparative analysis on the auction after the event. It was very helpful to see what items did the best in the silent auction and which tables of guests brought in the most revenue. The staff was outstanding and extremely helpful solving problems. We look forward to using BidPal in the future!

Source: Capterra
 

Maria from Jackson-Walnut Park Schools
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

JWP Auction 2017

Ease-of-use

Functionality

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Value for Money

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Support

First time user and we are thrilled with the success; reporting features on donors could be better. I would be happy to give my feedback with a BidPal rep.

Pros

Ease of use both from backend and user interface.

Cons

1. Can't split value on item that has multiple donors. 2. Limited buttons 3. Need to add comments when emailing a receipt. 4. Reports - need a complete and comprehensive summary on every donor throughout the entire campaign (monetary donations, item donations, night of event purchases, etc.)

Advice to Others

No.

Source: Capterra
 

Michelle from St. Stephen's & St. Agnes School

April 2017

April 2017

BidPal support of SSSAS Annual Gala and Auction

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Functionality

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Value for Money

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BidPal was instrumental in the success of our event last month. From the software, software support to on-site assistance, BidPal exceeded all of our expectations. The Giving Center software is very user friendly and the technical assistance team (either via phone or email) was responsive and helpful and answered all our questions. The features and functionalities offered in mobile bidding enabled us to significantly increase auction proceeds from the year before. Lastly, the on-site technical support team provided tremendous training, technical assistance and event management support that enabled us to enjoy our event and maximize the amount of money we raised. BidPal was an amazing partner throughout our event experience. We already renewed with BidPal for next year's auction.

Source: Capterra
 

Jen from EP!C

March 2017

March 2017

Phenomenal bidding software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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This was our first time using Bidpal- we'd used a different system in the past and this was a HUGE upgrade for us! Everyone on staff is so friendly and knowledgeable- their platform is so intuitive- their help desk was amazing, and believe me, I used them a lot! We used the DIY system, which was great, but I wish we'd have picked one of the other packages to start with. Not that I couldn't figure things out- I'm telling you, they are that intuitive- but our event is now over and I'm still discovering all these amazing things this program can do! Our Silent Auction, Raise the Paddle, and Live Auctions all saw significant growth compared to years past, which I know can be attributed to BidPal. We also have been able to upload the evening's results and information back into Raiser's Edge fairly easily! We absolutely will be partnering with Bidpal for all of our events!

Source: Capterra
 

Bridget from Notre Dame de Sion School of Kansas City

March 2017

March 2017

BidPal Put the "Fun" in "Fundraising"

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Our company has worked with BidPal since 2014. I can't speak highly enough about how wonderful it was to work with BidPal for a third year (for me). From the event preparation phone calls (which not only answered my questions, but created questions for me to determine), to the day-of-coordination with BidPal's Customer support representative, BidPal gave me absolute peace of mind. WOW!! They went above and beyond to touch base with me pre-event, asking me questions, giving me answers...then continued to make sure I had my head on straight and wasn't overwhelmed. BidPal followed up to make sure I was pleased with our results, gave feedback on how to make minor changes to update for next year, etc. This was the first time I was fully in charge of the event from beginning to end, and feel confident that we were so successful because of BidPal's help. I look forward to working together with BidPal again for our next Auction!

Source: Capterra
 

Bart from Tampa Catholic High School

March 2017

March 2017

Worth Every Penny

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We used BidPal for our annual gala in March 2017 and highly recommend their product. From the first contact with our sales consultant, we were thrilled with the service and quality of the software. We elected to have BidPal's staff on site the evening of the event. They were critical to making the first time through a successful one. Representatives were problems solvers and worked well with our volunteers and guests to answer any questions.

Our gala raised $, which is $ over the previous year. We attribute our switch to BidPal for a big part of that increase. Check in and check out were a breeze and our guests were very happy to have the mobile bidding capability. In previous years, our tuition ask used to fill in cards and relied on volunteers to collect them. It was an exercise in confusion and never raised more than $. This year using BidPal, we raised $.

Source: Capterra
 

Ken from Tonto Verde Charity Roundup

March 2017

March 2017

Super for Seniors

Ease-of-use

Functionality

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Value for Money

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Support

2nd year using BidPal and this year we bought the do it yourself package. With the excellent account management and support provided our event went flawlessly. Loved the new features including SmartPay Anywhere and mass emailing of receipts.

Probably the most amazing thing about our use is we used BidPal to support our event for a fund raiser for 4 local charities in a retirement community where the average age is 69. All the staff are senior volunteers. Both the back end setup effort as well as front end bidder interface were very intuitive and our tech challenged community excelled with BidPal. We raised way more money than ever before, with far less effort. Thanks so much BidPal.

Source: Capterra
 

Linda from Meals on Wheels of Wake County
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

BidPal Great Event Partners

Ease-of-use

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We've been using BidPal for several years at our annual fundraiser. The technology and staff have made all the difference in our ability to run a smooth event from planning to final auction check out and everything in between.

Source: Capterra
 

Lori from The Regis School of the Sacred Heart

March 2017

March 2017

We Love BidPal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We have now used BidPal twice for our annual auction/gala fundraising event, and we will be using the software again next year. Since we have started using BidPal, the ease with which we can organize the backend of our auction has increased exponentially. The software is extremely user friendly and provides organizations with the tools necessary to conduct a successful event. Our BidPal support team is extremely responsive and able to help us in a very timely manner whenever we have questions. We hope to utilize the BidPal software for more than just our annual auction/gala in the future!

Source: Capterra
 

Tia from Grace Church School

March 2017

March 2017

Excellent.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Quality
Value for Money
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Support

We had a record-breaking auction this year, and BidPal was an excellent partner in our event. Recent refinements in check-in software made entry to the event easier than ever, and we had a smooth event all around. Our auction is large and unwieldy, and the team at BidPal offered helpful support every step of the way.

Source: Capterra
 

Jennifer from St. Hilary School

March 2017

March 2017

Bidpal made our Celebration Fundraiser a success

Ease-of-use

Functionality

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Value for Money

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I have never been asked to fundraise on a big scale before. I was told Bidpal was the way to go. In the past, I have helped on a smaller scale and have used the software. It was confusing and not useful. Bidpal was a world of difference. Plus having the 3 Bidpal employees attend, train, and help run our event made it even more successful. I felt like I had new friends and family that had joined our fundraiser. They were so positive and cheered us on the whole time. They were very attentive and helped make changes quickly if I asked. I could not imagine using another software system for our fundraiser. I plan on helping next year. I am signing up to be the one that does the Bidpal on our end of the fundraising. I am beyond grateful for the success we had. I don't know how many parents came up to me and said that bidding was so easy this year. THANK YOU!!

Source: Capterra
 

Courtney from American Heart Association

March 2017

March 2017

American Heart Association - Baltimore Heart Ball

Ease-of-use

Functionality

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Value for Money

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Support

It was my first time using BidPal. The reps were helpful, informative, and professional. It was a great first experience and I would definitely use them again!

Source: Capterra
 

Sabrina from Moran Prairie Elementary School PTG

March 2017

March 2017

BidPal helped us tremendously!

Ease-of-use

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Value for Money

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We have used BidPal for two of our auctions now. We are a small public school PTG and don't raise a ton of money, but I firmly believe we raised more money using BidPal then we did without it. Did it pay for itself? Yes, I believe it did. We didn't make a lot more, but having the software to run the auction was very helpful so even if it just covered the cost of the software, it was still worth it in the labor it saved us!

Source: Capterra
 

Kelly from Habitat for Humanity of Champaign County

March 2017

March 2017

BidPal comes through

Ease-of-use

Functionality

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Value for Money

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Our Habitat affiliate used Bidpal for our Dare to Dream, Dream to Build fundraiser with the Home Builders' of East Central Illinois in February of 2017. As new users, there is a steep learning curve to prepare for the event on the back end; entering guests, auction items, table assignments, donors, sponsors etc. We were however very pleased with the top notch and timely phone support we received from BidPal, and helping us feel that "no question was too small or insignificant" . Once the event began, the check-in and check-out process was incredibly smooth, and our guests were very excited to see their "work" in making the event a success through the visual thermometer tracking the donations, bids and BUY IT NOW items! We nearly doubled our income and had many guests comment on the fun they had using the BidPal ap to participate at the event. The number of insightful reports provided through the BidPal technology are already helping us plan new wrinkles for the future!

Source: Capterra
 

Jodie from Partners For Quality Foundation

March 2017

March 2017

Heart of Caring Auction Using BidPal

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For the first time, Partners for Quality used the digital bidding system with BidPal for our silent auction, fixed price items and ticketing. Our Heart of Caring lunch is in its 18th year and we wanted to add some new features to "mix it up." The DIY Model is user friendly and with time, became easy to use and understand. Next year will definitely be easier as there will be no transition using the new technology. Our host venue, the Embassy Suites Pittsburgh International Airport went above and beyond to make sure the technology was seamless - and it was. Since our guests are used to "how we've always done things" there was some anxiety on them adopting the online bidding process. Fear not, once guests understood what to do, they were hooked! Next year we will be able to promote the online tools and raise even more money to serve people with intellectual and developmental disabilities. We are happy clients and look forward to using BidPal in future campaigns, auctions and events.

Source: Capterra