Founded in 2003, Closerware is a developer of Web-based nonprofit management software. Its flagship product, VolunteerMatters, is used by corporations, schools, governments, member-based organizations and nonprofits to recruit, coordinate and track volunteers.
Within this platform, volunteer managers can create opportunities and available shifts, then assign volunteers to specific tasks. Using stored volunteer data, including contact information, skills, interests and engagement status, managers can also filter data to generate lists of volunteers that best match an opportunity’s requirements. These volunteers can then be contacted either individually or via bulk email.
Additionally, volunteers can self-manage their profiles within VolunteerMatters, so organizations maintain accurate contact data. Volunteers can also search for and review advertised opportunities, then sign up for activities and shifts and receive automated email confirmations and reminders.
VolunteerMatters also tracks volunteer attendance and participation details. Using its built-in report templates and custom-reporting tools, organizations can report on volunteer schedules, activity and history at any time.
KC from Half Company
Employees number: 51 to 100 employees
User friendly. Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.
This product is a little bit over priced. It is also not readily available to all the markets around the world.
Take your time learning the system and take advantage of all the benefits provided by the software.
Lily from Ocean Grand
Employees number: 11 to 20 employees
It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.
I can't think of anything important as of now but their FAQs can definitely be improved.
VolunteerMatters really understands the needs of our organization. It has been very helpful since we started using it and saved us bunch of time.
peter from Manna on Main Street
Specialty: Human Services
Employees number: 6 to 10 employees
The website and navigation very easy to use.
I have nothing negative to say or constructive feedback to change the website.
Focus on ease of use and easy navigation of the site.