VolunteerMatters Software


 

Founded in 2003, Closerware is a developer of Web-based nonprofit management software. Its flagship product, VolunteerMatters, is used by corporations, schools, governments, member-based organizations and nonprofits to recruit, coordinate and track volunteers.

Within this platform, volunteer managers can create opportunities and available shifts, then assign volunteers to specific tasks. Using stored volunteer data, including contact information, skills, interests and engagement status, managers can also filter data to generate lists of volunteers that best match an opportunity’s requirements. These volunteers can then be contacted either individually or via bulk email.

Additionally, volunteers can self-manage their profiles within VolunteerMatters, so organizations maintain accurate contact data. Volunteers can also search for and review advertised opportunities, then sign up for activities and shifts and receive automated email confirmations and reminders.

VolunteerMatters also tracks volunteer attendance and participation details. Using its built-in report templates and custom-reporting tools, organizations can report on volunteer schedules, activity and history at any time.

 

VolunteerMatters - Manage contacts
 
  • VolunteerMatters - Manage contacts
    Manage contacts
  • VolunteerMatters - Create volunteer shifts
    Create volunteer shifts
  • VolunteerMatters - Run reports
    Run reports
Supported Operating System(s):
Web browser (OS agnostic)

3 Reviews of VolunteerMatters

Showing 1-3 of 3

 

from Ocean Grand
Specialty: Other
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

UI is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

Likes Least

I can't think of anything important as of now but their FAQs can definitely be improved.

Recommendations

VolunteerMatters really understands the needs of our organization. It has been very helpful since we started using it and saved us bunch of time.

 

from Half Company
Specialty: Corporations
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Good Day America

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

User friendly. Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

Likes Least

This product is a little bit over priced. It is also not readily available to all the markets around the world.

Recommendations

Take your time learning the system and take advantage of all the benefits provided by the software.

 

from Manna on Main Street
Specialty: Human Services
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Manna volunteer website

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The website and navigation very easy to use.

Likes Least

I have nothing negative to say or constructive feedback to change the website.

Recommendations

Focus on ease of use and easy navigation of the site.

 
 
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