DonorPerfect Fundraising Software


 

Offering a complete donor management solution, DonorPerfect helps organizations collect and streamline constituent data, target successful fundraising efforts, manage comprehensive donations processing and report and analyze clearly and effectively. Offered as both a web-based or an on-premise solution, DonorPerfect can be deployed to match the needs and budget of any organization.

The solution can be tailored to meet the needs of a variety of nonprofits of any size, including philanthropic foundations, faith-based ministries, healthcare and more.

DonorPerfect helps target fundraising efforts to reach the right people with the right message. Its strength lies in its constituent database, which provides a centralized location to collect, analyze and utilize all contact data. Because it is centrally located, contact information can be accessed by anyone at any time, and the information remains accurate and up-to-date. With this all-inclusive data, nonprofit staff can create target email campaigns, manage volunteers, keep track of memberships and more.

In addition to the comprehensive constituent tracking, DonorPerfect also allows users to refine and optimize their solicitations. The solution's comprehensive donation processing includes integrated online donations with credit card and bank draft processing. Its accounting interface has a gold-certified integration with Quickbooks, so nonprofit staff can keep comprehensive records. With its reporting and analysis, users can also uncover hidden trends and both refine and improve fundraising outreach.

For nonprofits of any size looking to raise more money, manage constituents and process donations in a variety of ways, DonorPerfect is a flexible, comprehensive solution.

 

DonorPerfect Fundraising Software - DonorPages: Integrated Friend-to-Friend Fundraising
 
  • DonorPerfect Fundraising Software - DonorPages: Integrated Friend-to-Friend Fundraising
    DonorPages: Integrated Friend-to-Friend Fundraising
  • DonorPerfect Fundraising Software - WebLink Template Library: Unlimited Free Form Templates
    WebLink Template Library: Unlimited Free Form Templates
  • DonorPerfect Fundraising Software - WebLink form: Integrated Online Donation Forms
    WebLink form: Integrated Online Donation Forms
  • DonorPerfect Fundraising Software - DonorPerfect Online Fundraising Software Main Contact Screen
    DonorPerfect Online Fundraising Software Main Contact Screen
Supported Operating System(s):
Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Unix, Solaris, Mac OS, Linux, IBM OS/400, HP-UX, AIX

48 Reviews of DonorPerfect Fundraising Software

 

from Human Services Council
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Very Informative

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N/A

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Likes Best

It's very clear, concise, and easy to use, and it seems to have a ton of features.

Likes Least

Nothing so far. I am satisfied by what I have used so far.

Recommendations

Dive in and explore all of the useful features available.

 

from Human Services Council Inc.
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

New to DonorPerfect

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Functionality

Product Quality

Customer Support

N/A

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Likes Best

Easy to use, easy to update, no waiting for database (real time).

Likes Least

Not sure I can say I like anything "least." I still have more to learn about reporting capabilities, etc.

Recommendations

it is an organizer, information storage, and referral source.

 

from Welcome Home, Inc.
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

DonorPerfect Review

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Functionality

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Likes Best

Comprehensiveness and capabilities of the software, ease of use, and great customer service!

Likes Least

A bit overwhelming to learn at first, and it's a kind of complicated to get processes streamlined.

Recommendations

Invest in the highest customer service support option.

 

from Committee of Seventy
Specialty: Other
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Smooth Transition

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

The customer service is great, and the representatives are able to solve any problem you have right away. The functionality and setup of the product are user-friendly and intuitive.

Likes Least

The listings and reports are difficult to understand without a representative from DonorPerfect. The report functionality is not user-friendly or intuitive.

Recommendations

My only complaint is the report functions. There are a ton of reports to run, but it is difficult to create and understand. If you produce a lot of reports, you definitely want to test this part of the product first.

 

from Human Services Council
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

This is a solution that we should have purchased a while ago

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Functionality

Product Quality

Customer Support

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Likes Best

It is user-friendly, and the training and support are great!

Likes Least

I am still learning but feel that the address information could be set up differently.

Recommendations

Call even if you're not 100% ready and take a tour. It is definitely worth taking a look at.

 

from Dress for Success
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Intuitive program with great functionality!

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Likes Best

Entering data into DonorPerfect is very easy and quick. One can pick up the program rather easily with little training - it's very intuitive. It also allows you to track a lot of different gift components.

Likes Least

Our account manager who was our initial point of contact was not the greatest. He was not completely honest about additional costs and didn't seem competent at communicating the product. Do not pay for personalized database and screen design option. You won't need it.

Recommendations

Definitely do thorough research and compare the product with other databases. Think strategically about the functionality and integration components of the databases and if they will serve your organization in 5-10 years. A database transition is tedious and time-consuming, so you want to make sure you are selecting a database that will fit your current and future needs. Also, ask for a very thorough contract. Don't just sign the first version.

 

from Iron Sharpens Iron
Specialty: Churches
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

We really like using DP. It's been a great asset to our organization.

Ease-of-use

Functionality

Product Quality

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Likes Best

I like the ease with which we can interact with our donor database and create mailings/marketing pieces.

Likes Least

The customer service can be a bit slow, which is unfortunate.

Recommendations

Just make sure you know your goals and describe them to DP support.

 

from Crossover Communications International
Specialty: Faith-Based Ministries
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Updating donor contact information and mail merge

Ease-of-use

Functionality

Product Quality

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Likes Best

It is so simple to update contact information. I can do several within a few short minutes.

Likes Least

It takes multiple steps to delete a contact that has not given a donation. I would also like it to be easier to use the constant contact integration feature of this program.

Recommendations

Think about all of the types of reports that you would want to generate using this program.

 

from Chehalem Youth and Family Services
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

There is so much to this Software; you can tailor it to your every need

Ease-of-use

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Likes Best

DonorPerfect can be tailor made to your every whim. It is flexible and can change at any given moment if you decide you need to add a field or delete one! I guess that's why I really love this product: its flexibility to your standards, and not someone else's.

I loved how easy it was to convert our old database and all the wonderful support I got from the very beginning.

Likes Least

I wish that more financial merchants were available so that we could utilize what we are using now to make the financial end integrate automatically instead of having to enter that information manually, but maybe in time, they may, or we may move to another merchant.

I also wish that the live DonorPerfect trainings weren't so expensive. Our non-profit can't afford to attend those, but the webinars are fairly good, and if you still have a question, you can call up support, and they're there!

Recommendations

This was by far the best bang for our buck! What they gave us far outweighs any negatives we have encountered. We've always had to manually enter financial information to our previous donor software, so it really was a wash in that respect.

The cost was less expensive than what we were going to have to encounter had we stayed with our previous solution, which was a huge factor for us, but they went so far above and beyond my expectations that I'm so grateful I found this solution, and I look like a hero in my executive director's eyes.

 

from Birmingham Boys Choir Foundation
Specialty: Arts & Cultural
Size of portfolio: Single user Portfolio size: Single user

A Non-Profit Business Director's Perspective On DonorPerfect

Ease-of-use

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Likes Best

My favorite feature of DonorPerfect is the fact that it is very easy and intuitive to use. I use it almost daily in my work and have never had a problem that was not resolved quickly either by researching "how to" information in the knowledgebase or by calling the friendly, eager-to-help, knowledgeable DonorPerfect support staff. I would most definitely recommend this product to a friend or colleague and have done so.

Likes Least

I really cannot think of any negative aspects of this product or of the vendor.

Recommendations

Do your homework. Review the other donor management software offered. Prior to purchasing DonorPerfect, I narrowed my choices to eTapestry, DonorPerfect, and GiftWorks. I chose DonorPerfect over the other two because Giftworks, while it was easy to use and intuitive, wouldn't have served us as well as we grow, I don't think. In my opinion, eTapestry was the least intuitive and least user- friendly of the three of these. Do not purchase software that indicates that it may be used as donor management software; it was not designed to be used for donor management.

 

from Literacy Volunteers of Charlottesville/Albemarle
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great product for a good price

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Quality
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Likes Best

DonorPerfect is easy to customize for an organization's specific needs. One doesn't need to be a tech genius to set it up and operate it. It can do just about anything! I've used this product for eight years and help set it up with four nonprofit organizations. It interfaces well with other software such as Quickbooks and Constant Contact.

Likes Least

I would like to pay less for the product. I also would like their support documents indexed in a more logical and thorough manner.

Recommendations

Think through every possible thing you will need to know about your donors at the outset when you're setting up your system. DonorPerfect can grow with you. Once you get it, you won't ever want to jump ship to another system. Check the details of versions of other software programs you will want DonorPerfect to interface with.

 

from Humane Society of Central Oregon
Specialty: Animal Welfare
Size of portfolio: Single user Portfolio size: Single user

Humane Society of Central Oregon

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Product Quality
Quality
Customer Support
Support
Likes Best

It is very easy to use and intuitive. The reporting is top-notch.

Likes Least

I don't have any major dislikes, just relatively inconsequential ones, like the apparent inability to record donors with different last names at the same address.

Recommendations

Compare the features you get for the cost. Don't pay for capabilities you won't need. Be sure the basic operation of the software for the everyday activities suit your needs.

 

from Family Tree Relief Nursery
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Small Shop's Dream Come True

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Product Quality
Quality
Customer Support
Support
Likes Best

DonorPerfect is an amazing partner in my fundraising efforts. I am a one person shop, but it feels like I have a whole team of experts helping me to be successful. They are my on-call IT staff, training department, and overall moral support. When I call with a question I never feel stupid or like I am just a small unimportant client to them.

Likes Least

The event management piece of the product isn't as easy to use as I would like. We have really simple events and I couldn't get it to work for me last year. I learned a lot and I am going to try again this year, but it seems like this piece of the software was over-designed to meet everyone's needs, and it lacks the intuitive functionality of the core of the DonorPerfect database.

Recommendations

Stack up the cost vs the functionality. When looking at the features you get for the price point, this system is an easy choice.

 

from Food Bank of West Central Texas
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

This product has made my work easier, faster, and more reliable.

Ease-of-use

Functionality

Product Quality

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Likes Best

The software is easy to learn. The vendor has always been there when I get in a jam and need reports or have problems getting a filter to work.

Likes Least

Some of the verbiage is difficult to relate to in normal language.

Recommendations

This is one of the best software programs I have worked with. It made entering data simple and running reports a snap.

 

from Crossover Communications International
Specialty: Faith-Based Ministries
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Been a DonorPerfect user for many years and love it!

Ease-of-use

Functionality

Product Quality

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Product Quality
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Customer Support
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Likes Best

It's user-friendly, and we have been able to manipulate it as we've grown. Softerware has been great in helping us merge systems originally and then again last year when our organization merged with another non-profit.

Likes Least

I do wish I could enter the date of the gifts for a deposit I'm doing and not have to enter for each gift, but this actually might be possible and I've not checked.

Recommendations

This is very user-friendly software, and I love the online version with the online backup!

 

from Mt. Ashland Association
Specialty: Environmental
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great software; accountability features are outstanding

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Likes Best

The SmartActions feature enables our team to stay on top of all donations in real time and ensure we are thanking donors in a timely way. The software is loaded with features and options.

Likes Least

It takes a little bit to understand all the features, so the learning curve is a bit steep.

Recommendations

Think about your team. Are you capable of creating custom Word mail merge templates? Is there someone in-house available to build out the SmartActions? These tasks can be a bit complicated the first few times, but they are highly valuable over the long term. You might consider the cost implications of a consultant or DonorPerfect's technical service. However, as an investment in your fundraising prowess, there is no question of the return on this investment. If you want to take your fundraising to the next level, sign on the dotted line and get ready to wow your donors with top-notch service.

 

from Connie Maxwell Children's Home
Specialty: Faith-Based Ministries
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Overall, we like DonorPerfect at Connie Maxwell

Ease-of-use

Functionality

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Likes Best

DonorPerfect is very user-friendly. You really do not need a lot of training to use DonorPerfect, as you can pretty much pick it up as you go. When we installed the program, we had great support, and it wasn't too major a process. You can also do some customization to fit your lingo and terms.

Likes Least

It can take a while to get them to make needed changes to the overall software that we can see being a major benefit to other users, as well as ourselves.

Recommendations

If you are looking for a donor program that will not cost you more than the benefit it will provide, then this is your software. It is a hardworking program that will meet most if not all of your needs. The staff is great to work with from sales to support, and that is crucial. It will fit most nonprofits' budgets and is easy to use overall.

 

from Yankee Institute
Specialty: Other
Size of portfolio: Single user Portfolio size: Single user

DP user for over 5 years

Ease-of-use

Functionality

Product Quality

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Likes Best

I appreciate that DonorPerfect is a pretty intuitive product. The steps are logical, and I like the layout. It seems like DP is always trying to make their product better. For example, they've added easier search options, and now you can press enter to save a page. These small steps on their end make things faster for me!

Likes Least

They are a bit pricey, and additional features are always an extra charge. But I'm still happy with DonorPerfect's services!

Recommendations

DP would be helpful for organizations with at least a couple hundred donors or more. If you are looking to track giving history, current donations (including tracking costs of mailings and returns, etc.), biographical information, then this is definitely a product to consider.

 

from Palmetto Animal Assisted Life Services
Specialty: Other
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

DonorPerfect Online - a nonprofit organization's view

Ease-of-use

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Likes Best

The best part of DPO is the configurability of the system. The ability to add fields to the database, to change what is displayed on the various screens and in what order it is displayed, and to create customer reports with custom filters are all of vital importance to our nonprofit. Without this capability, DPO would just be another donor tracking program. With all these capabilities, we are using it for tracking much, much more than just for donations and donors. I should add that product support (the few times it has been needed) has been top notch - both accurate and responsive.

Likes Least

There is really very little we don't like about DPO. It is always possible to have a wish list of features/capabilities you want added that aren't quite perfect. The nice thing is that DPO listens to their user community about product improvements, even allowing the community to vote on what are the most important new features to include. If I had to nitpick, I would say I wish that I could save custom reports with custom filters assigned to them rather than having to assign the filter each time I run the report.

Recommendations

It is very, very important to plan how you intend to use the software during the implementation phase. This planning is particularly important for the integration with QuickBooks and Constant Contact. The flexibility of the software makes a number of different integration paths possible. If you don't plan correctly for your own situation, you can end up with a situation where your accounting records don't match your donor/donation records. Also, your email lists may end up being out of synch.

 

from Central Missouri Community Action
Specialty: Human Services
Size of portfolio: Single user Portfolio size: Single user

DonorPerfect Fundraising Software

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Functionality

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Likes Best

The software is very user-friendly, and the vendor was very nice and easy to work with in assisting me in changing our donor software.

Likes Least

The only difficulty I have had is issuing receipts and having that process work smoothly for year end purposes.

Recommendations

I think the most important thing is to have a very clear idea what your needs are as an agency and what you need specific software to do. My suggestion is to make a list of what is most important when researching different donor software programs.

 
 
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