DonorPerfect Fundraising Software


 

Offering a complete donor management solution, DonorPerfect helps organizations collect and streamline constituent data, target successful fundraising efforts, manage comprehensive donations processing and report and analyze clearly and effectively. Offered as both a web-based or an on-premise solution, DonorPerfect can be deployed to match the needs and budget of any organization.

The solution can be tailored to meet the needs of a variety of nonprofits of any size, including philanthropic foundations, faith-based ministries, healthcare and more.

DonorPerfect helps target fundraising efforts to reach the right people with the right message. Its strength lies in its constituent database, which provides a centralized location to collect, analyze and utilize all contact data. Because it is centrally located, contact information can be accessed by anyone at any time, and the information remains accurate and up-to-date. With this all-inclusive data, nonprofit staff can create target email campaigns, manage volunteers, keep track of memberships and more.

In addition to the comprehensive constituent tracking, DonorPerfect also allows users to refine and optimize their solicitations. The solution's comprehensive donation processing includes integrated online donations with credit card and bank draft processing. Its accounting interface has a gold-certified integration with Quickbooks, so nonprofit staff can keep comprehensive records. With its reporting and analysis, users can also uncover hidden trends and both refine and improve fundraising outreach.

For nonprofits of any size looking to raise more money, manage constituents and process donations in a variety of ways, DonorPerfect is a flexible, comprehensive solution.

 

DonorPerfect Fundraising Software - Key performance indicators
 
  • DonorPerfect Fundraising Software - Key performance indicators
    Key performance indicators
  • DonorPerfect Fundraising Software - Main screen
    Main screen
  • DonorPerfect Fundraising Software - Constituent contact information
    Constituent contact information
  • DonorPerfect Fundraising Software - Integrated online donation forms
    Integrated online donation forms
  • DonorPerfect Fundraising Software - Mobile pay
    Mobile pay
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

97 Reviews of DonorPerfect Fundraising Software

Showing 1-20 of 97

 

from Hope Haven, Inc
Specialty: Healthcare & Hospitals
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

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Donor Perfect is very easy to use. It has many features to work with many events withing a non-profit business. We have been using Donor Perfect for over 30 years and wouldn't want to look for anything else.
The customer service is great and very helpful. They answer my questions, even the small ones. They are always willing to help! Donor Perfect keeps up with the changing times and technology.

 
 

from ACCHS
Specialty: K-12 Education
Number of employees: 51-200 employees Employees number: 51-200 employees

Best Donor Management Software

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We use Donor Perfect to manage our donors and alumni giving. We have also used several of their partner products and we couldn't be happier. As a bonus they have one of the best user conferences in the industry. Once a year they host a hands on conference that gives practical solutions to common fundraising issues. Whether you are an experienced fundraiser or just starting out you will love the many solutions DonorPerfect and their partners offer.

Pros

Customer Support and Partner Product

Cons

Would like a way to manage alumni better, we are a school and like many donor management packages we are forced to treat alumni like donors.

 
 

from NYOS Charter School
Specialty: K-12 Education
Number of employees: 51-200 employees Employees number: 51-200 employees

Donor Perfect FR Software Review

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The customer service at Donor Perfect is by far the best customer service I have ever encountered. Polite, quick and knowledgeable.
My questions and concerns were answered in a 24 hour period...at the longest 48 hours. The software is user friendly and for the cost, it's unbeatable......I love it.

Pros

The online site is user friendly.

Cons

No cons...love the product

Advice to Others

For the price...you can not beat it.......

 
 

from Youth For To morrow
Specialty: Human Services
Number of employees: 201-500 employees Employees number: 201-500 employees

Executive Assistant

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We are just starting to use this program. So far it is user friendly. You call for support and they are extremely friendly, patient and helpful. After conclusion of your phone call, the Support person sends you an email with the steps you just went over for future reference.

Pros

User friendly and software support

Cons

Haven't found one yet!

 
 

from Museum Of Arts and Sciences
Specialty: Philanthropic Foundations
Number of employees: 51-200 employees Employees number: 51-200 employees

Good Product for a decent price!

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Being a non profit organization, money spent on softwares has always been a major concern for us. But after having tried Donor Perfect, we understood that it was a good decision to spend a little more and get a quality product. The software had top of the line features for donor management system, with up to date syncing with third party softwares like QuickBooks. Not only this, the user interface was easy to understand, which meant that I didn't have a hard time explaining our older staff how to use Donor Perfect.Having said that, we still felt that their price was a bit high for our needs and it can be challenge to use this software for smaller not for profit organizations.

Pros

Easy to understand UI
Syncing with 3rd party sotwares
Responsive customer support

Cons

Price plan was a bit high
you can get similar softwares cheaper(but they will have less features)

Advice to Others

Do your research before you purchase Donor management softwares. Its a one time investment that goes a long way if you buy the right product.

 
 

from VOR
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

DonorPerfect

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Having only used DP and not others, it is difficult for me to evaluate the feature set versus other products. I can tell you that the interface is intuitive, that it is easy to maintain, enter new information into, and to download reports. It does what our organization needs it to do.

 
 

from Boston Area Rape Crisis Center
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

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You can tell right away that DPO was not created as a web app. They are still working to bring the once desktop application into the Cloud world. It is clunky and navigation is layer intensive. It does most of what you might want to do, but there are others that do it just as well and better (depending on your needs) and are a bit easier to navigate and less cluncky. It took me a week to figure out how to put together one tricky report that we run, and then moving to demos of other systems, I was able to create that same report in less than an hour.

Pros

It has an easy backup/restore feature. (A residual, I would think, from its history as a desktop app)

Cons

Most other Donor management systems in the same space will display all donor info on one screen. DPO you need to click through a bunch of different screens. Reporting is clunky, a bit easier with the new interface, but not all issues are resolved.

Advice to Others

Really look at all the other possibilities out there. Try all of their free trials. If they don't offer a free trial, don't go with them. Talk to other folks who are using the systems that you are considering.

 
 

from BARCC
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

Good if you want very basic functionality

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If you do not feel comfortable with technology, DonorPerfect is a good system. It's designed to be user friendly and simple. There is decent customer support. However, if you're looking for more advanced reporting options, DonorPerfect is probably not the best system for you. Reporting features lack functionality at the expense of being easy to use. It requires more work or extra steps to create a report vs. writing a simple query.

Pros

customer support, price

Cons

lack of customization, can't easily create reports and queries without many steps.

 
 

from In-Sync Exotics Wildlife Rescue and Educational Center
Specialty: Animal Welfare
Number of employees: 2-10 employees Employees number: 2-10 employees

Powerful tool. Steep learning curve

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I love all the capabilities of Donor Perfect and all the ways to customize. It's been a little difficult for some of my peers to learn, however.

Advice to Others

An amazing tool that is helping us organize and streamline so many things. I can't imagine trying to implement Donor Perfect without at least one very tech savvy person in your organization.

 
 

from Magdalene Serenity House
Specialty: Human Services
Number of employees: 1 employee Employees number: 1 employee

DonorPerfect - US

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My organization doesn't have development staff yet because we're a brand new 501(c)(3), so it's up to me as the Executive Director to get this software implemented. It's been a frustrating process that's taken much longer than I expected. The cost of having DonorPerfect import all of our donor information is cost-prohibitive, so we're having to do it ourselves. I've seen enough of the program to believe it's a reasonable solution for us overall, but it's been a slow start that wasn't as intuitive as I'd hoped it would be.

Pros

DonorPerfect has a great support department. They're very quick to respond when I have questions via email and are good about reaching out to check up on our progress. They also have a helpful knowledgebase that helps when you get hung up on something. DonorPerfect is also responsive to ideas and suggestions.

Cons

The cost of converting and importing information from previous donor management software is ridiculously expensive. You also have to manually push recurring charges through each month instead of having them happen automatically. This has proven to be a burden for our organization. It may not be a big deal once we've adjusted to the process, but it's causing snags and hiccups up front.

Advice to Others

Ultimately, don't let the cons sway you from this choice if you think it's the best solution for you long term. Just do your best to strategize around them up front. It's been difficult for my organization but I still believe DonorPerfect was the best solution for us at this stage of our development.

 
 

from GeerCrest Farm & Historical Society
Specialty: K-12 Education
Number of employees: 2-10 employees Employees number: 2-10 employees

Great price, limited features with basic subscription

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For the up front cost this database is a good price. When I got it though, I didn't realize that the features I was used to cost extra money. This was a disappointment but I've been able to make do with what we can afford and what the simple version of DPO can offer.

Pros

It's a good price and good for start ups. Great beginner support, and helpful webinars.

Cons

There are limited features in the basic system that was not told to me when I purchased the database.

Advice to Others

Do your research! If you need to start small, this is a great program but the features you are able to use with the basic subscription is very limited.

 
 

from Cardome
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

New to Donor Perfect

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This program is overwhelming in the beginning.
I see that there are many great features, but it will be many months before I am proficient at it

Pros

Many features

Cons

Does not flow well, many screeens to go between to get the application you need

Advice to Others

Do the 30 day trial and really work with it before to purchase.

 
 

from VCCS
Specialty: Higher Education
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

DPO Integration

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Likes Best

I like how DPO is integrated with several other complementary software packages (i.e. Constant Contact, DonorSearch). It makes it easy to keep all of your donor information in one place

Likes Least

Right now, the system times out quicker than I'd like and there's no autosave feature.

Recommendations

Try out the different software options and see which is most intuitive to you and your staff.

 
 

from Mount Evans Home Health Care & Hospice
Specialty: Healthcare & Hospitals
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

A year of great use

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Likes Best

I have been using Donor Perfect for a little over a year and have been very pleased with it. I have had really good luck with the support, as has my IT person. We had an issue with the mobile payment processing hardware and Donor Perfect refunded our money after a lot of support time went into trying to make it work (we are in a rural area and the broadband may not have been sufficient) but Donor Perfect was great in all aspects of working on the issues.

Likes Least

I have used several different databases, starting with DataPerfect (a WordPerfect product) in the 1980s. After that I have used ACT for about 30 years, then before DonorPerfect, my nonprofit used an Access database. There are a few aspects of DonorPerfect that could be streamlined - having used ACT, I feel that some of the DP reports could be easier to pull, but for the most part, I can get everything that I need. My greatest regret is that we could not get the mobile payment processing to work because it would have been ideal for events.

Recommendations

When we decided on DonorPerfect, we looked at several different donor databases. We decided on DonorPerfect because of the stellar support (we do have a support package) and the features that make DonorPerfect easy to use.

 
 

from Angel Flight West
Specialty: Human Services
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Customizable Heaven

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Likes Best

I like the software because it offers great customization, great reports that can be exported into Word, Excel, pdf and I find it easy to use. Softerware, the vendor is great because they offer the user a feature on their site where the users can suggest a feature which other users vote on and I have seen many, including my own actually become a part of the software. They also offer a user forum where you can share and find solutions to your issues and their customer service is great because they will find a solution while you are on the call or they will call you back with the solution. Great!

Likes Least

There isn't anything that comes to mind. I have used it for awhile.

Recommendations

Try it! read to make sure it has everything you are looking for. I've used it for over 10 years in different organizations and I honestly would not want to use anything else.

 
 

from Habitat for Humanity
Specialty: Human Services
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Great customer service and ease of use!

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Likes Best

We had very specific needs when searching for a donor management systems. DonorPerfect was able to customize the settings to match our needs. I wouldn't necessarily call myself a tech expert, but I can easily edit the system as our needs change. Reports are easy to navigate, and gives you the information you are looking for!

Likes Least

The cost a little high for a small organization, but you get what you pay for!

Recommendations

I highly recommend it. As I said, the price can be high for a small organization but it is nothing compared to similar databases. I recommend giving DonorPerfect a try by contacting the company for a tutorial and to talk about your needs. More than likely, they can make it work for you!

 
 

from Shelter Care Ministries
Specialty: Human Services
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Donor Perfect Review

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Likes Best

Donor Perfect provides many tracking abilities and ways to customize reports and tracking of donations and volunteer hours.

Likes Least

With such a great quantity of variables, sometimes the user-friendly aspect leaves you confused. However the customer support is excellent.

Recommendations

Learn as much about the various ways you can customize the software to use it to your best ability.

 
 

from Arlington Food Assistance Center
Specialty: Other
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Donor Perfect is reliable

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N/A

Likes Best

Donor Perfect has the flexibility to showcase whatever aspects of fundraising matters to us most - "tailor-made" concept

Likes Least

The conversion period from our old system to DP was a bit confusing, but we got though it!

Recommendations

Make sure you know as best as possible what data you want to keep, purge, so that the transition period is as smooth as possible.

 
 

from nPraxis
Specialty: Faith-Based Ministries
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Solid product with way lot of features.

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Likes Best

Having our data on-line and accessible to multiple users from wherever is a huge plus. DonorPerfect has all the great features you need and many you simply like to have. Data input is a breeze and there are great tutorials - both written and video. The telephone support and free webinars are very well done.

Likes Least

With any software product there is a learning curve. The more complicated you make it, the more you have to learn.

Recommendations

Be sure to check out support and learning resources before you buy fundraising software.

 
 

from Indian River Lakes Conservancy
Specialty: Environmental
Number of employees: 1 employee Employees number: 1 employee

User Friendly, versatile product for tracking donors

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Likes Best

Donor Perfect is very user friendly and provides multiple ways to track donors and donations. The standard report functions provide most of the information you'll need to manage your donations and fundraising campaigns. Filters enable you to sort data to find exactly what you need. Although we don't use the email functions, this looks like it would be very handy for larger organizations. The mail merge and receipt functions are extremely helpful.

The tech support at Donor Perfect is good and online tutorials are extremely helpful.

Likes Least

It would be nice to have custom report writing at lower cost points for small non-profits.

Recommendations

Be honest about the things you like least. Be specific and provide details.

 
 
 
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