DonorPerfect Fundraising Software


 

Offering a complete donor management solution, DonorPerfect helps organizations collect and streamline constituent data, target successful fundraising efforts, manage comprehensive donations processing and report and analyze clearly and effectively. Offered as both a web-based or an on-premise solution, DonorPerfect can be deployed to match the needs and budget of any organization.

The solution can be tailored to meet the needs of a variety of nonprofits of any size, including philanthropic foundations, faith-based ministries, healthcare and more.

DonorPerfect helps target fundraising efforts to reach the right people with the right message. Its strength lies in its constituent database, which provides a centralized location to collect, analyze and utilize all contact data. Because it is centrally located, contact information can be accessed by anyone at any time, and the information remains accurate and up-to-date. With this all-inclusive data, nonprofit staff can create target email campaigns, manage volunteers, keep track of memberships and more.

In addition to the comprehensive constituent tracking, DonorPerfect also allows users to refine and optimize their solicitations. The solution's comprehensive donation processing includes integrated online donations with credit card and bank draft processing. Its accounting interface has a gold-certified integration with Quickbooks, so nonprofit staff can keep comprehensive records. With its reporting and analysis, users can also uncover hidden trends and both refine and improve fundraising outreach.

For nonprofits of any size looking to raise more money, manage constituents and process donations in a variety of ways, DonorPerfect is a flexible, comprehensive solution.

 

DonorPerfect Fundraising Software - Main screen
 
  • DonorPerfect Fundraising Software - Main screen
    Main screen
  • DonorPerfect Fundraising Software - Constituent contact information
    Constituent contact information
  • DonorPerfect Fundraising Software - Key performance indicators
    Key performance indicators
  • DonorPerfect Fundraising Software - Integrated online donation forms
    Integrated online donation forms
  • DonorPerfect Fundraising Software - Mobile pay
    Mobile pay
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

59 Reviews of DonorPerfect Fundraising Software

Showing 1-20 of 59

 

from Bethesda Children's Home
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

A solid company and product that you can count on!

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Likes Best

The thing that I admire and respect about Donor Perfect is the company that backs the product Softerware. Softerware has been around for a good number of years, so you know that you can trust the product to be around for a long time as well. Moreover, you know that the company must be doing something right to be in busy so long. There are a lot of "fly-by-night" companies out there developing fundraising software but how long will they be around? Also, I have noticed that a few software companies are merging or buying out other companies, this is unsettling when you are looking for a reliable product.

Likes Least

To be honest, I was not ready to go to the cloud with my fundraising software, but because of the fact that Softerware no longer supports the local version, I am being forced to move to the cloud. I don't like to be forced to do anything, but I guess that I have to move ahead with the times.

Recommendations

Take your time when evaluating fundraising software and buy the product that fits the needs of your particular organization. Don't over buy the bells and whistles if you don't need them. Take time to evaluate through demo's and if necessary request as many demonstrations of one product as you need. If the companies will give you a trial version, that will help you to test drive the product before you buy. Don't be pressured by sales reps to buy when you are not ready. Ask as many questions as you need to feel comfortable with your decision.

 

from Missionary Flights International
Specialty: Faith-Based Ministries
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

DonorPerfect fit us Perfectly!

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Likes Best

The sales team was extremely helpful throughout the process of choosing Donor Perfect among five products under active consideration. After we made the purchase, the support team was professional, courteous, well-trained, and very helpful as we migrated our data from a DOS-based system to DP.

Likes Least

While not quite as intuitive as a couple of its competitors, DP's menu of options, reports and analyses is what sold us on the product.

Recommendations

Watch the training and product overview videos on YouTube. Take the training seminar DP offers once a year.

 

from Holland Historical Trust/Holland Museum
Specialty: Arts & Cultural
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

We are just making the transition to Donor Perfect as our software

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Likes Best

It is very easy to enter data and to add fields, even designing the screens used to collect data. The Support staff has been very patient and helpful as I have asked questions. So far, I am having to ask for help with nearly every kind of report, but they are all very good at showing me how to do things.

Likes Least

I had expected more ready-made reports. It is possible to set up whatever you can imagine, but so far it seems quite complex. Eventually I'm sure it will seem more natural. The videos and webinars are not as helpful as the Support staff. I wanted to see someone in a daily work-flow, entering data, creating reports, creating thank you letters and receipts, and printing them for mailing (or emailing). We are still using our old system for creating renewal letters and thank you letters since we have had the Donor Perfect system for only a month.

Recommendations

Get the free demo from a company, try doing things with it, and call up their support team to ask about how to make the reports you really need. I made the mistake of not calling support during the trial period. I think any company that wants your business would be happy to spend some time with you as you learn about them.

 

from Apple Patch Community, Inc.
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Apple Patch

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Likes Best

Ease of Use, customer service, Price, flexability of software

Likes Least

Haven't found anything yet. I found this group to be very helpful.

Recommendations

Use Softwareadvice. I received prompt service and several options as we were looking for a new fundraising software.

 

from Kauai Humane Society
Specialty: Animal Welfare
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

KHS DP Review

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Likes Best

Can set up a filter, code, smart action pretty easily.

Likes Least

Limited templates in web pages links and not able to delete sections that are not used in main donor page.

Recommendations

Definitely set up training with a person, they are well versed and knowledgeable of their product.

 

from Kauai Humane Society
Specialty: Animal Welfare
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

The Switch Over

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Likes Best

The best is the price. It is a very reasonable price for what you get. Very nice people.

Likes Least

Although the templates are nice and easy to use, not having the ability to build anything from scratch is frustrating.

Recommendations

Donorperfect is a great price and full of friendly helpful folk. If you are fond of easy to use templates this product might be good for you.

 

from Providence Rest
Specialty: Healthcare & Hospitals
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Could not be happier using Donor Perfect

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Likes Best

It is extremely user friendly and the support has been wonderful.

Likes Least

When trouble shooting issues take too long to be resolved.

Recommendations

I've shopped around and this is by far the best software for donors. Reports are easy to access and print and this system works overall better than any we used in the past.

 

from NYCDA Foundation
Specialty: Arts & Cultural
Size of portfolio:  Portfolio size: 

Donor Perfect

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Likes Best

It's easy to use. Customer service is good. It keeps track of donors easily.

Likes Least

Sometimes the website is hard to navagate. For what we use the software for, the price is a little high.

Recommendations

I do not have any reccommendations at this time.

 

from Brookgardens Charities
Specialty: Philanthropic Foundations
Size of portfolio:  Portfolio size: 

Great and Easy

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Likes Best

Great and easy to use, updated often with great support.

Likes Least

Sometimes it takes a while to reach someone for techical help, but it is worth the wait.

Recommendations

Just go online and read reviews, you will see if it is for your organization.

 

from n/a
Specialty: Environmental
Size of portfolio:  Portfolio size: 

donor management

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Likes Best

Comprehensive and customizable. Good targeting functionality.

Likes Least

The software is a little complicated to use at first.

Recommendations

Be patient and learn about all the functionality and how everything works.

 

from Veritas
Specialty: Corporations
Size of portfolio:  Portfolio size: 

DonorPerfect is Perfection

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Likes Best

It delivers what it promises and it offers great benefits to help my company prosper.

Likes Least

I do not dislike anything about this product and vendor.

Recommendations

Offer different versions for different tech gadgets and operating environments.

 

from Human Services Council
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Very Informative

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N/A

Likes Best

It's very clear, concise, and easy to use, and it seems to have a ton of features.

Likes Least

Nothing so far. I am satisfied by what I have used so far.

Recommendations

Dive in and explore all of the useful features available.

 

from Human Services Council Inc.
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

New to DonorPerfect

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N/A

Likes Best

Easy to use, easy to update, no waiting for database (real time).

Likes Least

Not sure I can say I like anything "least." I still have more to learn about reporting capabilities, etc.

Recommendations

it is an organizer, information storage, and referral source.

 

from Welcome Home, Inc.
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

DonorPerfect Review

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Likes Best

Comprehensiveness and capabilities of the software, ease of use, and great customer service!

Likes Least

A bit overwhelming to learn at first, and it's a kind of complicated to get processes streamlined.

Recommendations

Invest in the highest customer service support option.

 

from Committee of Seventy
Specialty: Other
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Smooth Transition

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Likes Best

The customer service is great, and the representatives are able to solve any problem you have right away. The functionality and setup of the product are user-friendly and intuitive.

Likes Least

The listings and reports are difficult to understand without a representative from DonorPerfect. The report functionality is not user-friendly or intuitive.

Recommendations

My only complaint is the report functions. There are a ton of reports to run, but it is difficult to create and understand. If you produce a lot of reports, you definitely want to test this part of the product first.

 

from Human Services Council
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

This is a solution that we should have purchased a while ago

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Likes Best

It is user-friendly, and the training and support are great!

Likes Least

I am still learning but feel that the address information could be set up differently.

Recommendations

Call even if you're not 100% ready and take a tour. It is definitely worth taking a look at.

 

from Dress for Success
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Intuitive program with great functionality!

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Likes Best

Entering data into DonorPerfect is very easy and quick. One can pick up the program rather easily with little training - it's very intuitive. It also allows you to track a lot of different gift components.

Likes Least

Our account manager who was our initial point of contact was not the greatest. He was not completely honest about additional costs and didn't seem competent at communicating the product. Do not pay for personalized database and screen design option. You won't need it.

Recommendations

Definitely do thorough research and compare the product with other databases. Think strategically about the functionality and integration components of the databases and if they will serve your organization in 5-10 years. A database transition is tedious and time-consuming, so you want to make sure you are selecting a database that will fit your current and future needs. Also, ask for a very thorough contract. Don't just sign the first version.

 

from Iron Sharpens Iron
Specialty: Churches
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

We really like using DP. It's been a great asset to our organization.

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Likes Best

I like the ease with which we can interact with our donor database and create mailings/marketing pieces.

Likes Least

The customer service can be a bit slow, which is unfortunate.

Recommendations

Just make sure you know your goals and describe them to DP support.

 

from Crossover Communications International
Specialty: Faith-Based Ministries
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Updating donor contact information and mail merge

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Likes Best

It is so simple to update contact information. I can do several within a few short minutes.

Likes Least

It takes multiple steps to delete a contact that has not given a donation. I would also like it to be easier to use the constant contact integration feature of this program.

Recommendations

Think about all of the types of reports that you would want to generate using this program.

 

from Chehalem Youth and Family Services
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

There is so much to this Software; you can tailor it to your every need

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Likes Best

DonorPerfect can be tailor made to your every whim. It is flexible and can change at any given moment if you decide you need to add a field or delete one! I guess that's why I really love this product: its flexibility to your standards, and not someone else's.

I loved how easy it was to convert our old database and all the wonderful support I got from the very beginning.

Likes Least

I wish that more financial merchants were available so that we could utilize what we are using now to make the financial end integrate automatically instead of having to enter that information manually, but maybe in time, they may, or we may move to another merchant.

I also wish that the live DonorPerfect trainings weren't so expensive. Our non-profit can't afford to attend those, but the webinars are fairly good, and if you still have a question, you can call up support, and they're there!

Recommendations

This was by far the best bang for our buck! What they gave us far outweighs any negatives we have encountered. We've always had to manually enter financial information to our previous donor software, so it really was a wash in that respect.

The cost was less expensive than what we were going to have to encounter had we stayed with our previous solution, which was a huge factor for us, but they went so far above and beyond my expectations that I'm so grateful I found this solution, and I look like a hero in my executive director's eyes.

 
 
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