DonorPerfect Fundraising Software


 

Offering a complete donor management solution, DonorPerfect helps organizations collect and streamline constituent data, target successful fundraising efforts, manage comprehensive donations processing and report and analyze clearly and effectively. Offered as both a web-based or an on-premise solution, DonorPerfect can be deployed to match the needs and budget of any organization.

The solution can be tailored to meet the needs of a variety of nonprofits of any size, including philanthropic foundations, faith-based ministries, healthcare and more.

DonorPerfect helps target fundraising efforts to reach the right people with the right message. Its strength lies in its constituent database, which provides a centralized location to collect, analyze and utilize all contact data. Because it is centrally located, contact information can be accessed by anyone at any time, and the information remains accurate and up-to-date. With this all-inclusive data, nonprofit staff can create target email campaigns, manage volunteers, keep track of memberships and more.

In addition to the comprehensive constituent tracking, DonorPerfect also allows users to refine and optimize their solicitations. The solution's comprehensive donation processing includes integrated online donations with credit card and bank draft processing. Its accounting interface has a gold-certified integration with Quickbooks, so nonprofit staff can keep comprehensive records. With its reporting and analysis, users can also uncover hidden trends and both refine and improve fundraising outreach.

For nonprofits of any size looking to raise more money, manage constituents and process donations in a variety of ways, DonorPerfect is a flexible, comprehensive solution.

 

DonorPerfect Fundraising Software - Main screen
 
  • DonorPerfect Fundraising Software - Main screen
    Main screen
  • DonorPerfect Fundraising Software - Constituent contact information
    Constituent contact information
  • DonorPerfect Fundraising Software - Key performance indicators
    Key performance indicators
  • DonorPerfect Fundraising Software - Integrated online donation forms
    Integrated online donation forms
  • DonorPerfect Fundraising Software - Mobile pay
    Mobile pay
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

65 Reviews of DonorPerfect Fundraising Software

Showing 1-20 of 65

 

from Foundation for Youth
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Disappointing

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Likes Best

The product has great potential. However, without an in house expert it is too complicated for online donations and has several glitches that have caused potential donors to give up trying. Support only managed to address these prpoblems AFTER the end of the campaign. We have no idea how many people have had an unhappy experience

Likes Least

Customer service team have a "you did it wrong " attitude to any problem

Recommendations

Get some professional IT support when you evaluate

 

from Kimball Hospital Foundation
Specialty: Healthcare & Hospitals
Size of portfolio: Single user Portfolio size: Single user

Kerry Ferguson DonorPerfect review

Ease-of-use

Functionality

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Likes Best

program is fairly intuitive. It has quite a few features that are useful for managing fundraising projects. I use the interface with QuickBooks and MS Word a lot.

Likes Least

It's difficult to figure out how to use some of the reports without digging through the user manual

Recommendations

overall this program is quite useful. Definitely use the trial if possible

 

from Idaho Diabetes Youth Programs, dba Camp Hodia
Specialty: Other
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

DonorPerfect has been great for tracking our donations.

Ease-of-use

Functionality

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Likes Best

DonorPerfect is easy to navigate and use for tracking our gifts and donations from donors. We don't use many features of it at this time (I know we could do so much more with the software), but I'm excited to learn more of them and use them in the future.

Likes Least

I don't like that we have to pay a monthly fee to be able to get help from customer support. When I have a question about something, I'd like to be able to get the help necessary without going through the Knowledgebase articles because they don't always have the answers I'm looking for.

Recommendations

I'd recommend doing the 30 day trial and play around with the different features of DonorPerfect. Again, there are a lot of great features that I'm still not familiar with but know they're available when we're ready to use them.

 

from Island Connections
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Donor Perfect was our #1 choice for fundraising software

Ease-of-use

Functionality

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Likes Best

Fairly easy to navigate and use the product. The vendor has been an amazing partner in supporting our organization from the start. We look forward to working with them for some time to come.

Likes Least

Like any software, with all of the bells and whistles there are some shortcomings with simple things such as looking for something that you believe should be found easily but not the case. I eventually get where I need to be.

Recommendations

Make sure you know exactly what you need to support your organizations goals.

 

from Langs
Specialty: Other
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

New to Donorperfect

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

The personal touch and so far supportive people. I lovede the video they sent when i signed up!

Likes Least

nothing yet. So far it hasl lived up to expectations

Recommendations

you need to make sure you know what your needs are first. Cloud systems are not for everyone but it a good way to enter the data collection market

 

from New Horizons - Serving Individuals with Special Needs
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

DonorPerfect Online Review

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Likes Best

You can add custom fields to the entry screens. The staff are pretty nice and helpful.

Likes Least

I don't mean to sound negative but for our purposes this is not as robust a software package as we need. Reporting is not very good and key areas that should be customizable are not. Most of the reporting as well as acknowledgement processing is done outside of DonorPerfect via exporting data to Excel. Very time consuming and cumbersome.

Recommendations

Request a demo or 'sandbox' database to play around with. Test everything out. Nothing is perfect but taking your time and doing a thorough, hands-on demo will help when making a final decision.

 

from Bethesda Children's Home
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

A solid company and product that you can count on!

Ease-of-use

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Likes Best

The thing that I admire and respect about Donor Perfect is the company that backs the product Softerware. Softerware has been around for a good number of years, so you know that you can trust the product to be around for a long time as well. Moreover, you know that the company must be doing something right to be in busy so long. There are a lot of "fly-by-night" companies out there developing fundraising software but how long will they be around? Also, I have noticed that a few software companies are merging or buying out other companies, this is unsettling when you are looking for a reliable product.

Likes Least

To be honest, I was not ready to go to the cloud with my fundraising software, but because of the fact that Softerware no longer supports the local version, I am being forced to move to the cloud. I don't like to be forced to do anything, but I guess that I have to move ahead with the times.

Recommendations

Take your time when evaluating fundraising software and buy the product that fits the needs of your particular organization. Don't over buy the bells and whistles if you don't need them. Take time to evaluate through demo's and if necessary request as many demonstrations of one product as you need. If the companies will give you a trial version, that will help you to test drive the product before you buy. Don't be pressured by sales reps to buy when you are not ready. Ask as many questions as you need to feel comfortable with your decision.

 

from Missionary Flights International
Specialty: Faith-Based Ministries
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

DonorPerfect fit us Perfectly!

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Likes Best

The sales team was extremely helpful throughout the process of choosing Donor Perfect among five products under active consideration. After we made the purchase, the support team was professional, courteous, well-trained, and very helpful as we migrated our data from a DOS-based system to DP.

Likes Least

While not quite as intuitive as a couple of its competitors, DP's menu of options, reports and analyses is what sold us on the product.

Recommendations

Watch the training and product overview videos on YouTube. Take the training seminar DP offers once a year.

 

from Holland Historical Trust/Holland Museum
Specialty: Arts & Cultural
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

We are just making the transition to Donor Perfect as our software

Ease-of-use

Functionality

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Likes Best

It is very easy to enter data and to add fields, even designing the screens used to collect data. The Support staff has been very patient and helpful as I have asked questions. So far, I am having to ask for help with nearly every kind of report, but they are all very good at showing me how to do things.

Likes Least

I had expected more ready-made reports. It is possible to set up whatever you can imagine, but so far it seems quite complex. Eventually I'm sure it will seem more natural. The videos and webinars are not as helpful as the Support staff. I wanted to see someone in a daily work-flow, entering data, creating reports, creating thank you letters and receipts, and printing them for mailing (or emailing). We are still using our old system for creating renewal letters and thank you letters since we have had the Donor Perfect system for only a month.

Recommendations

Get the free demo from a company, try doing things with it, and call up their support team to ask about how to make the reports you really need. I made the mistake of not calling support during the trial period. I think any company that wants your business would be happy to spend some time with you as you learn about them.

 

from Apple Patch Community, Inc.
Specialty: Human Services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Apple Patch

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Product Quality
Quality
Support
Likes Best

Ease of Use, customer service, Price, flexability of software

Likes Least

Haven't found anything yet. I found this group to be very helpful.

Recommendations

Use Softwareadvice. I received prompt service and several options as we were looking for a new fundraising software.

 

from Kauai Humane Society
Specialty: Animal Welfare
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

KHS DP Review

Ease-of-use

Functionality

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Likes Best

Can set up a filter, code, smart action pretty easily.

Likes Least

Limited templates in web pages links and not able to delete sections that are not used in main donor page.

Recommendations

Definitely set up training with a person, they are well versed and knowledgeable of their product.

 

from Kauai Humane Society
Specialty: Animal Welfare
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

The Switch Over

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Product Quality
Quality
Support
Likes Best

The best is the price. It is a very reasonable price for what you get. Very nice people.

Likes Least

Although the templates are nice and easy to use, not having the ability to build anything from scratch is frustrating.

Recommendations

Donorperfect is a great price and full of friendly helpful folk. If you are fond of easy to use templates this product might be good for you.

 

from Providence Rest
Specialty: Healthcare & Hospitals
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Could not be happier using Donor Perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

It is extremely user friendly and the support has been wonderful.

Likes Least

When trouble shooting issues take too long to be resolved.

Recommendations

I've shopped around and this is by far the best software for donors. Reports are easy to access and print and this system works overall better than any we used in the past.

 

from NYCDA Foundation
Specialty: Arts & Cultural
Size of portfolio:  Portfolio size: 

Donor Perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Product Quality
Quality
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Likes Best

It's easy to use. Customer service is good. It keeps track of donors easily.

Likes Least

Sometimes the website is hard to navagate. For what we use the software for, the price is a little high.

Recommendations

I do not have any reccommendations at this time.

 

from Brookgardens Charities
Specialty: Philanthropic Foundations
Size of portfolio:  Portfolio size: 

Great and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

Great and easy to use, updated often with great support.

Likes Least

Sometimes it takes a while to reach someone for techical help, but it is worth the wait.

Recommendations

Just go online and read reviews, you will see if it is for your organization.

 

from n/a
Specialty: Environmental
Size of portfolio:  Portfolio size: 

donor management

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Likes Best

Comprehensive and customizable. Good targeting functionality.

Likes Least

The software is a little complicated to use at first.

Recommendations

Be patient and learn about all the functionality and how everything works.

 

from Veritas
Specialty: Corporations
Size of portfolio:  Portfolio size: 

DonorPerfect is Perfection

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

It delivers what it promises and it offers great benefits to help my company prosper.

Likes Least

I do not dislike anything about this product and vendor.

Recommendations

Offer different versions for different tech gadgets and operating environments.

 

from Human Services Council
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Very Informative

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

It's very clear, concise, and easy to use, and it seems to have a ton of features.

Likes Least

Nothing so far. I am satisfied by what I have used so far.

Recommendations

Dive in and explore all of the useful features available.

 

from Human Services Council Inc.
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

New to DonorPerfect

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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N/A

Likes Best

Easy to use, easy to update, no waiting for database (real time).

Likes Least

Not sure I can say I like anything "least." I still have more to learn about reporting capabilities, etc.

Recommendations

it is an organizer, information storage, and referral source.

 

from Welcome Home, Inc.
Specialty: Human Services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

DonorPerfect Review

Ease-of-use

Functionality

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Customer Support

Ease-of-use
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Likes Best

Comprehensiveness and capabilities of the software, ease of use, and great customer service!

Likes Least

A bit overwhelming to learn at first, and it's a kind of complicated to get processes streamlined.

Recommendations

Invest in the highest customer service support option.

 
 
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