Panorama
About Panorama
Awards and Recognition
Panorama Pricing
$900 Annual Subscription Fee + Transaction and Credit Card Fees Auction Transaction Fee + Credit Card Fee 5% + 2.5% = 7.5% Peer-to-Peer Donation Fee + Credit Card Fee 5% + 2.5% = 7.5% General Donation Fee + Event Registration Fee 1.75% + 2.5% = 4.25%
Starting price:
$975.00 per year
Free trial:
Available
Free version:
Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for Panorama
1 - 5 of 100 Reviews
Jenny
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best support staff
It's been a great experience, especially having help from [sensitive content hidden],Customer Success Manager, She is extremely thorough and knowledgeable and was able to help me with what I needed.
PROSWhat I like most is the fast response I get from people in customer service.
CONSThere is nothing that I can think of that i like the least
Katherine
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
I've used this for a while and it is okay. I don't always get a response from customer support.
It's low cost, it was easy to put the donate widget on our website, you can store a fair amount of information in donor profiles.
CONSLack of customization options in the giving form, when downloading donations to GiftWorks, the memorial/honorarium fields do not format correctly, when using SmartEntry you can't include campaign information for donations. I have also at times gotten no response from customer support or had support that was completely unhelpful.
Michael
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2019
Giftworks Cloud is Horrible
Absolutely frustrating and horrible.
PROSBeing able to have multiple users on at one time.
CONSThe Smartlists for generating reports are absolutely horrible. I have been using Giftworks desktop for over 13 years. We don't even get close to using all of the functionality. However, we do use reports like generating how much money has come in for a particular fund. Giftworks Cloud CANNOT do this if the donor gave to more than one fund on their donations. Not only can it not do this, it doesn't even give you totals when the donor has one fund. Trust me, you DO NOT WANT to use this software. It is a total train wreck.
Reason for choosing Panorama
I was already using GW Desktop.
Reasons for switching to Panorama
Wanting to use the cloud to have multiple users be able to enter donations at the same time.
Laura
Education Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2023
Panorama Review
We mainly use Panorama as our thank you letter center. It works well for this. However, when we used it for recent events, the programs selections for building a site seem to be a little old fashioned and not easy to maneuver.
PROSI like the ease of entering donations and sending letters.
CONSIt is very difficult to talk to anyone and to get in contact with your help desk. I have several things that I have questions on how to do but it doesn't translate well in text. I would need to speak with someone.
LaTasha
Primary/Secondary Education, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2017
Good product for good price
The price makes it accessible and it's fairly easy to use. It gets the job done and that's ultimately what matters, especially at this price point.
CONSThe interface feels a little clunky, which is what you'd expect in a way, but I think it can make it hard to navigate sometimes.
