FirstGiving Software


 

FirstGiving offers a web-based fundraising and donation management software primarily for smaller nonprofit organizations. The solution is equipped with advanced tools to plan, create, execute and measure the successful of fundraising campaigns and charity events.

FirstGiving's fundraising software is accessible to fundraisers and donors alike. The interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. The software also includes a secure transaction engine that makes donating a seamless, hassle-free part of the process. FirstGiving creates a page with a unique web address that users can share with friends and family via email and social media.

In addition to free personal support for all their organizations, FirstGiving also provides reporting on all events and supporters, offering complete visibility into campaign success and donor relationships.

 

FirstGiving - Nonprofit Fundraising Page
 
  • FirstGiving - Nonprofit Fundraising Page
    Nonprofit Fundraising Page
  • FirstGiving - Personal Fundraising Page
    Personal Fundraising Page
  • FirstGiving - Reporting and Administration
    Reporting and Administration
  • FirstGiving - Nonprofit Event Page
    Nonprofit Event Page
  • FirstGiving - Event Registration
    Event Registration
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

19 Reviews of FirstGiving

 

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Software Advice Reviews (18)
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Showing 1-18 of 18

jodi from life perspectives
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

setting up site was far more difficult than advertised.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

i like the support team and the reasonable cost. i also like the way reports are set up and accessed.

Cons

I don't like the many difficulties I had setting up site and having to rely on customer support for some of the administration. I also don't like having to use first giving's url instead of being able to go straight to site through my onw url.

 
 

Angelica from TSA
Specialty: Faith-Based Ministries

March 2015

March 2015

Useful way to raise money for various causes

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is intuitive, easy to use and you get your own personal webpage for people to access.

Likes Least

The pages are not search engine optimized very well.

Recommendations

See if there is a way to better optimize customized pages.

 
 

Matt from PepsiCo
Specialty: Corporations

March 2015

March 2015

FirstGiving

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly and easy to navigate and share with others.

Likes Least

Sometimes the pages and events can be confusing. You don't know if you are signing up for an event, donating to a cause, or starting your own page.

Recommendations

Test how easily shareable it is through social media.

 
 

Noel from Adopt A Husky
Specialty: Animal Welfare

March 2015

March 2015

FirstGiving review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They are easy to work with and we receive our money in a timely fashion.

Likes Least

I think that the percentage that they charge for their fees is a bit high. I realize they need to make money but I think their fees are one of the highest.

Recommendations

I like to look at the fees charged, how easy it is to work with the company and how quickly the company gives you the donated money.

 
 

Mark from Citron
Specialty: Other

March 2015

March 2015

How to solicit funds

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's all online, has easy copy and paste inserts, and API access for more complex scenarios.

Likes Least

Sometimes it's difficult to get a good level of support.

Recommendations

Get a developer that has sufficient experience with it.

 
 

Michael from Monrovia Police Department
Specialty: Governments

March 2015

March 2015

FirstGiving as a Way to Collect Donations

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It was easy to log on, set up an account and start collecting money.

Likes Least

I didn't have any dislikes about this vendor. The sign on was easy and friends accessed it easily.

Recommendations

I have limited experience with this type of software but this worked well for me.

 
 

Ilene from Pediatric Brain Tumor Research Fund
Specialty: Philanthropic Foundations

March 2015

March 2015

FirstGiving

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There is a toll-free number to call for assistance.

Likes Least

I can't figure out a way to use my individual page for the team page, so I have to create two different pages.

Recommendations

For our organization, this is the best product we've found.

 
 

Mel from self-employed
Specialty: Faith-Based Ministries

February 2015

February 2015

Basic and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Simple and friendly customer service. The interface in simple and basic.

Likes Least

Font is too small on the Website and sometimes it is hard to understand.

Recommendations

Recommendations for others evaluating this software or software like this is to look at the font size.

 
 

Lynn from LLF consulting
Specialty: Other

February 2015

February 2015

Easy to use. A convenient way to make a donation.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is easy to use, and provides me with a safe, secure and trackable way to make a donation.

Likes Least

I did not like the additional charge to the nonprofit, but I did like the fact that I could elect to pay the fee instead of having the organization I was donating to pay the fee..

Recommendations

I have no recommendations for others utilizing this software. It was easy to navigate through so no one should have an issue with it.

 
 

Letha from PHS
Specialty: Animal Welfare

February 2015

February 2015

C4P 2015 PHS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to raise money for charity events that I do for a local animal shelter.

Likes Least

I don't like that they charge a fee for non profits as well as for profits.

Recommendations

I don't have any recommendations at this time.

 
 

Katie from APC
Specialty: Other

February 2015

February 2015

FirstGiving Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They make it so easy to donate to a particular cause.

Likes Least

Nothing. I have found it very easy to use every time I have used it.

Recommendations

Give your honest opinion. Follow your gut feeling.

 
 

Ronda from Harvard University
Specialty: Higher Education

February 2015

February 2015

Works well enough

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use and reasonably priced. Because so many people use it, it's imperative that I not have to take a significant amount of time explaining it. FirstGiving is simple enough that I don't have to.

Likes Least

There's nothing that I don't like about it, although there are at least a couple of other products that are comparable, and it needs to do a little more to stand out.

Recommendations

Pay very close attention to ease of use, not just to the price.

 
 

David from BZAEDS
Specialty: K-12 Education

February 2015

February 2015

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to use for us, easy to use for the customers.

Likes Least

It would be nice if the cost was lower, but otherwise it's fine.

Recommendations

Keep in mind that price isn't everything. Also, ease of use is important.

 
 

Mark from majicphotos.com
Specialty: Corporations

February 2015

February 2015

Great to deal with and easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The service was easy to use and was found easy by common and minimal computer knowledge.

Likes Least

I thought too much of the donation was used for admin charges.

Recommendations

Use it and I think you find it easy to use. It also has decent followup tools.

 
 

Debbie from Ronald McDonald House Charities of Baltimore

March 2012

Date: March 2012

 

Candace from Greater Pensacola Junior Golf Association

March 2012

Date: March 2012

 

Nicole from Junior Achievement of the Upper Midwest

March 2012

Date: March 2012

 

Laurie from World Vision

March 2012

Date: March 2012

 
 
Showing 1-1 of 1

kalyn from Jericho Foundation

December 2016

December 2016

Great for hands-off peer-to-peer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a nonprofit, we do not have a lot of spare time. It is important that those who are looking to fundraise for our organization's mission trips do not need too much assistance with giving pages. We wrote out instructions one time and our fundraisers have been using FirstGiving for 3 years now. It is extremely user-friendly and provides a safe and secure platform to raise funds. The customization options are amazing, you can make the individual pages all look to the same brand!

Source: Capterra