NetSuite Software


 

With NetSuite's unified business management solution, nonprofit organizations can manage their entire end-to-end operations with a single business application.

It integrates accounting, fundraising, customer relationship management (CRM), financials and enterprise resource planning (ERP), inventory management, e-commerce capabilities, and more.

This solution also provides a 360-view of each volunteer, donor and client, which helps nonprofits better target and engage each constituent, building lifelong relationships and growing the support needed for long-term success.

NetSuite.org, NetSuite’s corporate citizenship branch, leverages the company’s assets—their people and their products—to amplify the social impact of nonprofits and social enterprises around the world. 

 

NetSuite - Home
 
  • NetSuite - Home
    Home
  • NetSuite - Performance report
    Performance report
  • NetSuite - Constituent profile
    Constituent profile
  • NetSuite - Constituents
    Constituents
  • NetSuite - New email message
    New email message
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

21 Reviews of NetSuite

Showing 1-20 of 21

 

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omar from Fonality
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Netsuite has many Features for a retailer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Easy to use and can run reports with Netsuite support to make sure your needs can be met. A good way of controlling inventory and making sure everything is running smooth.

Pros

A good way to determine any issues in your system for inventory.

Cons

Password needs to be changed every quarter I believe.

 
 

Paul Cosgrove from STI Technologies Ltd.
Specialty: Health & personal care
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

NetSuite ERP System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Has great reporting functionality but in order for this product to really work for an organization, the upfront work really needs to be scoped out and implementation needs to be done right. Love the reporting capabilities in NetSuite and how it ties everything together.

Pros

Reporting functionality

Cons

Not very intuitive

Advice to Others

Spend time planning implementation before rolling out to your company.

 
 

Ashish from Ashish Stores
Specialty: Fabric, linens, & crafts
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

NetSuite: Retail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

It is the one of the best cloud software we've used so far. Fully satisfied. It is a complete package and a one stop solution for your computing needs.

Pros

Flexible
Customizable

Cons

Can't purchase individual module.

 
 

Michael from Motorstore.com
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

NetSuite gets the job done, but it's lacking in certain departments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st.

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually.

Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive.

Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work.

Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

Advice to Others

Check out SAP first.

 
 

Joe from puzzle warehouse
Specialty: e-Commerce
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Its Got Lots Of Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This software is the best cloud software I've ever used or heard of. This software has the ability to eliminate the need for any other software.

Pros

Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons

In depth CMMS software would need to be integrated with netsuite.

 
 

Alexa from Lincoln Store
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall Netsuite is a good small company. So far using netSuite CRM it has been really dependable software. With the news of Netsuite being acquired by Oracle, I am concerned about their ability to provide the same quality of service as a part of a larger corporation.

 
 

Steven from Irmax
Specialty: Corporations

March 2015

March 2015

Easy to use software suite.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Great customer service, just a phone or live chat call away.

Likes Least

The product key is very expensive. I would of liked a volume discount option.

Recommendations

Take your time, there is a great online tutorial and live help.

 
 

adit from Fujitsu
Specialty: Corporations

March 2015

March 2015

review of netsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The support is fantastic. They are great people to work with.

Likes Least

It is very pricey, difficult to use and integrate. It doesn't work with Mac very well.

Recommendations

Do your research, evaluate your needs and don't go for the top of mind solution.

 
 

Gerry from Kaiser
Specialty: Other

February 2015

February 2015

All about NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Compatibility and ease of use of the product and design is exciting.

Likes Least

Sometimes it requires a lot of training for novice users.

Recommendations

Full utilization of software will give a better idea of the product.

 
 

Frank from Verizon
Specialty: Other

February 2015

February 2015

Sweet NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use with excellent tutorials. Human resources that created the software and are available with technical answers.

Likes Least

Timely updates to enhance the product from customer use.

Recommendations

To exercise all parts of the code in the exact test environment that you will be using the product in.

 
 

John from ON24
Specialty: International Organizations

February 2015

February 2015

Dependable and insightful

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Product has many useful features and provides good reporting to gather insightful data.

Likes Least

Pricing can sometimes be an issue. Not all bugs are resolved quickly enough.

Recommendations

Negotiate carefully how many licenses you will need so you don't end up paying for extra seats you don't need.

 
 

Tim from EKSH
Specialty: Other

February 2015

February 2015

Title title title

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It has a good user interface and it helps me get my day to day tasks done in a timely manner.

Likes Least

The customer support is difficult to get ahold of or it takes numerous individuals to solve my problem.

Recommendations

They need to make sure there is some training and that it will meet the needs of their business.

 
 

Rose from SwimSpot
Specialty: Apparel & fashion

February 2015

February 2015

Using NetSuite for 7 locations

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It has a good database, however, it still requires you run separate reports for sales, then inventory and combine. It has a low cost and is cloud-based.

Likes Least

NetSuite does not provide any service. If you are a small company with 10 stores, you will be "supported" by an office in the Philippines. The team does not follow up as they promise. You will need to follow up multiple times to get answers and sometimes not get an answer. I met a rep at NRF 2015 who told me that he would move our account to US. I have emailed and called multiple times with no response. Not even a response to the email from anyone at NetSuite. There is no mobile solution (retail anywhere is one of the worst retail systems). I'm not impressed. They are not aware of current needs or tech--they did not tell customers about the Chip & Pin requirement coming in Oct 2015. An associate can return an item multiple times for the same invoice.
There are no basic retail reports (style report). They will tell you how great their system is you can create reports. However, be warned you will need a programmer to program any report that is complex.

Recommendations

Find out who uses the software and ask for references (min of 3). They must be a similar size to your company. Ask them how much they spend on programmers to get the tools they needed to run the business. Ask them who supports their account.

 
 

Julian from Outback Steakhouse
Specialty: Other

February 2015

February 2015

NetSuite TX Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of use, simple, intuitive interface and communication with vendor have always been helpful and consistent.

Likes Least

Not a fan of automated phone answering systems for troubleshooting. Just give me a person straight off the bat.

Recommendations

Keep in mind what it was designed for; it can not cater to everyone's individual needs, but think of the "bigger picture."

 
 

Nicole from Unilever
Specialty: Corporations

February 2015

February 2015

NetSuite in the Cloud

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

NetSuite is well-known and the leader in its class of cloud software.

Likes Least

It is a bit expensive especially for medium or smaller organizations.

Recommendations

Review the software thoroughly, and do UAT if possible, like you would for any software

 
 

William from HealthMEDX
Specialty: Healthcare & Hospitals

February 2015

February 2015

Netsuite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Very useful once you know how to use it. My company uses it for software issues.

Likes Least

Hard to find things often. Takes a lot of non-user friendly searching.

Recommendations

Get to know these ins and outs and practice a lot. Take a learning course if possible.

 
 

Tim from TDF Inc.
Specialty: General merchandise

January 2015

January 2015

President and CEO

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They meet all my needs as a customer in every way.

Likes Least

There is nothing I like least. The product is exceptionally good all round.

Recommendations

Try it and give it a fair shot before you make a commitment.

 
 

Evan from Veritas
Specialty: Health & personal care

December 2014

December 2014

The NetSuite Advantage

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It has great customer service and dependable products that provide quality results

Likes Least

I do not dislike anything about NetSuite; they deliver what they promise.

Recommendations

I would recommend others give NetSuite products a try so you can be the ultimate judge.

 
 

Lance from Westco
Specialty: Manufacturing & wholesale

December 2014

December 2014

My Opinion

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Its effectiveness and reliability is superb. The costs are nice too.

Likes Least

There is really nothing that I dont like about the product as a whole.

Recommendations

Get a free trial of it first to make sure it meets your business needs.

 
 

Surren from Pinnacle Financial Consulting
Specialty: Grocery / supermarket

December 2014

December 2014

NetSuite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's very easy to use and train employees. The product support is very good.

Likes Least

I cannot think of any flaws at this point. But the product works well.

Recommendations

Use the product in various situations and make sure it fits well with your business.