Developed specifically for nonprofit organizations, RallyBound’s Social Fundraising increases donations and brand awareness through online marketing and social media. Organizations can manage all of their peer to peer fundraising efforts from this single, user-friendly platform. It is fully customizable, cost effective, and offers unique features designed for the industry.
Personal Fundraising is at the core of RallyBound. Their donation page includes anonymity and privacy settings and integrates directly with popular payment systems like PayPal, and Stripe. Donations are tracked in real time with custom filtering options, including any contributions made offline.
With RallyBound, marketing and constituent outreach starts with social media. Users can login and register through social media sites like Facebook, Twitter, and LinkedIn. They can post or tweet about their support for a cause when donations are made and then recap their experience with photos, videos, and posts. RallyBound’s Auto-Post automatically thanks donors.
RallyBound has a highly trusted IP reputation, so more messages are delivered and less are marked as spam. Their robust email marketing tools offer capabilities to send out full HTML emails with optional templates. It comes with a built in address book and leads can be scheduled to be blasted out at a later time.
The software integrates with other popular applications, like Salesforce, Zapier, and Google Analytics. It is accessible from any mobile device or tablet with a secure internet connection. Because of their customizable features and tools, we find RallyBound Social Fundraising to be a great fit for any type of nonprofit.
Albert from TEQ
Ease of use, and friendly interface. Never any problems from a get-go.
No problems at all. I really don't see any negatives.
Take your time. Don't rush through it because you may miss important details.
Michael from YAI Network
Employees number: 1,001-5,000 employees
Rallybound provided a great tool for our signature peer to peer event, as well as donation pages for our agencies. They continuously make improvements and move the platform forward. Great price for services provided.
Kay from BAHS
Employees number: 1 employee
When evaluating different walkathon platforms, we created a detailed matrix with all the important features and supports that were important to my son's school. The salesperson assured us the site was responsive (I didn't realize that didn't mean FULLY responsive, so we can make it a tiny bit smaller and it responds, but on a mobile device it's like looking through a microscope).
While lack of accessible customer service is the most concerning issue, many problems surface when you have a live event in addition to the virtual event. Particularly when it comes to registration fees, this platform is not set up correctly for that. They count registration fees as DONATIONS, but they are not tax deductible, and there is no separate type transaction for registration fees. You can't enter any registration fees manually because the platform is really not set up for events that charge registration.
The On-Site user interface is extremely limited and we had to use computers and go to the regular site for most people checking in. We found a serious issue with the platform when merging duplicate records (the system "lost" registration fees), and the cust svc person just didn't understand what we were talking about.
Our most critical need was customer service. Rallybound has ONE PERSON answering all customer service emails, and they don't allow phone calls. As we were hitting some hurdles setting up for our second annual walkathon on their platform, we were not getting the support needed from the customer service person and we emailed the executives. We did get connected to a new Customer Success Manager who ultimately told us she'd refund our money for year 3 and suggested we use another platform.
We just completed our second year of a three year contract, and after I sent a detailed note with many observations and issues we had asking for help, they suggested we stop using their platform and they could refund the rest of our contract.
If you can't afford to pay to customize the platform for features that aren't included, should be included in the base platform like responsiveness) you might think about looking at other platforms.
Look of the website, team function.
Very confusing admin side. Lack of customer support.
Maybe look for lower price software.
Jessica from Sierra Club
I've been incredibly impressed by RallyBound's professionalism since day 1. They have impeccable customer service, if you want to customize something on your platform, they are flexible, and they software is so easy to use! Highly recommend them.
Everything. The admin panel is easy to learn and use. From a customer standpoint, the user process is so simple in comparison to other fundraising platforms I've used.
They're the best fundraising platform I've used!
Sam from International China Concern
Employees number: 51-200 employees
We're fairly new clients and our P2P events have only just started up using RallyBound for the first time, but International China Concern's experience so far has been terrific.
The onboarding with their business development team was smooth, answering our many questions well and having patience as we came to our decision. The implementation team went above and beyond to accommodate our multi-currency, multi-country needs, including changing a significant part of the registration process. And the ongoing support since our launch has been timely and efficient. All of this was such a change from our previous vendor where our organization was almost too small to be cared for well.
Both the front end and back end tools are simple and easy to use. Creating events is a simple thing to do. The reporting is comprehensive. Setting up integrations with payment processors and bulk email services was so fast and smooth.
We wish there were some more master controls, such as back-end users and email autoresponders. We also wish the connections with more old school payment processors was as smooth as those with Stripe or WePay, but that probably has more to do with the processors than with RallyBound's ability to work with them.
Sophia from Philadelphia Outward Bound School
Excellent customer service. Great integration with Salesforce and Mailchimp. Beautiful design templates and sufficient customization. Really impressed by the range of features available to both the administrator and fundraising user. Great service with an accessible pricing structure.