Tessitura Software


 

Tessitura Network’s constituent relationship management (CRM) platform was developed to support processes for arts, cultural and entertainment nonprofits. Its core functionality includes box office ticketing and admissions, fundraising and membership management, reporting and more.

The ticketing and admissions module has capabilities to manage a complete range of box office operations, including ticket and subscription sales, reserved and open seating arrangements, general and timed admission, receipt printing, order confirmations, mobile ticketing and more.

Within the fundraising and membership module, fundraisers can track all types of contributions including grants, corporate gifts, matching gifts and pledges, solicitation tasks, membership renewals and details for all types of campaigns, appeals and special events.

Tessitura also includes robust reporting tools, which include over 200 standard reports for box office, finance, marketing, development and membership departments, as well as the ability to customize reports and export data.

 

Tessitura - Student profile
 
  • Tessitura - Student profile
    Student profile
  • Tessitura - Donor profile
    Donor profile
  • Tessitura - Seat maps
    Seat maps
  • Tessitura - Ticketing and admissions
    Ticketing and admissions
  • Tessitura - Sales and marketing dashboard
    Sales and marketing dashboard
  • Tessitura - Executive dashboard
    Executive dashboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

4 Reviews of Tessitura

 

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Software Advice Reviews (1)
More Reviews (3)

Showing 1-1 of 1

Luisa from Pacific Symphony
Specialty: Arts & Cultural

March 2015

March 2015

Nonprofit Arts Endorsement

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ability to incorporate both development and box office capabilities.

Likes Least

Difficult to access 24/7; limited abilities; not enough training for entire staff; few personnel actually use it.

Recommendations

Unique to the arts industry, some excellent specific details captured and helpful reports.

 
 
 
Showing 1-3 of 3

Tiiu from San Francisco Playhouse

April 2017

April 2017

Great but clunky and expensive

Ease-of-use

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Value for Money

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I didn't work with this software for that long, and never used it as a manager, but from what I gleaned it's pretty powerful. It has a steep learning curve and is quite expensive, so most mid-sized arts organizations I've worked for have used other platforms. But Tessitura is the dream, if you can afford it.

Source: Capterra
 

Cody from Lincoln Center Theater

February 2017

February 2017

A Beast that can work for you

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Tessitura is the biggest and worst CRM you can use. It has a giant network of constantly evolving apps, fixes and test cases. The annual conference is huge and a boon for those in the Arts. You will definitely need a dedicated IT person for Tessitura though, as it is complex and robust.

Source: Capterra
 

Stacy from Celebrity Series of Boston

November 2016

November 2016

Great for Customer Experience training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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I worked for a nonprofit and this was a great way to track customer response rates for email campaigns!

Source: Capterra