Wild Apricot Software


 

Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size.

With Wild Apricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder.

Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, Wild Apricot’s event management tools let managers create events; list them on the website along with a description, images and a custom online registration form; track which members sign up; and process payments. It can also send reminders and messages to members.

Managers can view all member records to see membership status, event registrations, donations and more.

 

Wild Apricot - Build websites
 
  • Wild Apricot - Build websites
    Build websites
  • Wild Apricot - Membership application forms
    Membership application forms
  • Wild Apricot - Contact database
    Contact database
  • Wild Apricot - Membership renewals
    Membership renewals
  • Wild Apricot - Online payments
    Online payments
  • Wild Apricot - Send emails
    Send emails
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

341 Reviews of Wild Apricot

 

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Software Advice Reviews (13)
More Reviews (328)

Showing 1-13 of 13

Win from supersabresociety.com
Specialty: Associations
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

After three years in our 1400 member organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Divest of wild apricot partners and own up to providing good tech support.

Pros

Enormous capability, without any real tech support. Email support from Russia is not helping. We could assist.

Cons

Very difficult to learn .Poor WordPress integration.Wild Apricot partners not a substitute for tech support deficiencies.

 
 

Callista from Ruthmere
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The small museum I work at just started using this in the last year, and it has really helped us with many of the things we do. We don't have to have as many applications or services with Wild Apricot, since they provide many, like the membership management and event registration.

Pros

Provides many services. Website creator is relatively easy to use and looks nice. Event registration works well for us.

Cons

A few things have been slightly confusing, we've had a little trouble with some of the registration types. And in the website editor, I can't get embedded videos to center onto the page.

 
 

Doug from PATA Gloucestershire
Specialty: Associations

November 2015

November 2015

Ideal for small associations and charities with little IT support.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The website management, membership management, events, and email sending are seamless, so logins, directories, members areas and events are taken care of without exporting or re-keying. Also caters for associations where one membership covers multiple people - and the main contact can self-maintain the others. Caters for UK currency and tax (but not multi-currency). Support is excellent.

Likes Least

All contacts on the database have to have a unique email address. Printing labels or badges involves exporting to Excel and mail merge.

Recommendations

There are huge advantages to being web-based: access from anywhere (including mobile), online payments, front-end/back-end integration, easy pricing plans, and biggest of all, user self-service. Downside is that reporting usually suffers, and you need to be convinced about security.

 
 

Vicki from San Diego Speakers Guild
Specialty: Associations

October 2015

October 2015

Would Not Use it Again

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We've been using WA for several years. There was no WordPress membership site available when we created our site and WA was one of the only membership sites available. If I had it to do over again, would not use it./

Likes Least

Not intuitive, difficult to figure out. After many years, I still don't have it completely figured out.

Recommendations

Give yourself lots of time to learn it. You should have some ability to manage a website. Would not recommend this to a novice.

 
 

John from Association of Opinion Journalists
Specialty: Other

June 2015

June 2015

We are largely happy with WA about a year into the relationship

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is rather easy to use for my role as web-pages and journal editor and de-facto co-webmaster, especially compared to the high-priced-brand from which we switched (in stages) last year. WA staff have been quite helpful as I asked a lot of questions, some of them later seen to have been kinda dumb. They do strive to improve. Example: When we started, the "Files" function loaded quite slowly via Mac Safari. I beefed and they fixed. Every tool I now use regularly is usually fast and consistent. I cannot speak to the membership-management and money matters that others handle.

Likes Least

Several small points of inconvenient usability. I did an online survey and mentioned several. The only one I remember clearly was a little thing, having to mouse-click then type then click again when entering anchor names, for example. Fixing that will save about 100 switches from keyboard to mouse and back in an editing session. In text, Ctrl/Cmd-A-X-C-V do work, but Ctrl/Cmd-B-I-U do not. WA staff said they are working on these things. They face real challenges in the way HTML and Word documents afflict text handling, especially links and hidden format code, but those gremlins are probably Internet-wide, certainly on other sites I edit.

Recommendations

Do an intensive month-long free test, getting ordinary users' feedback and keeping good notes that will help you build your "real" site cleanly. We are a small nonprofit with only a few hours of a larger nonprofit's staff time, so allocation of tasks kinda just-happened and so far has been OK. Better, early on, agree among yourselves who will do what tasks, who will be back-up to each of them, what level of admin rights each needs, and write it.

 
 

Jennifer from Louisville Independent Business Alliance
Specialty: Other

March 2015

March 2015

Wild Apricot has lots of capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We have found Wild Apricot to answer just about all of our membership organization's needs, and it constantly evolves to keep up with technology without making it harder to use.

Likes Least

Lately I have had trouble accessing through Firefox.

Recommendations

I like best that all of our interactions with members are automatically recorded. I also like that each of our memberships have multiple contacts, and this system keeps them linked.

 
 

Tobias from SACC Arizona
Specialty: National Organizations

March 2015

March 2015

Wild Apricot review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use with user support available. Customer support is available.

Likes Least

When changing to a newer version, not all upgrades carry over properly.

Recommendations

Review the user comments and go through tutorials. Make sure all functionality you need is available.

 
 

Emma from Cal-Rods Car Club (San Gabriel Valley)
Specialty: Other

December 2014

December 2014

Wild Apricot is a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is easy to use, and if I become puzzled about how to do a certain task, I can either find the answer via the offered videos or through support. Their support folks are the best! They speak in easy-to-understand layman's terms and respond quite quickly.

Likes Least

I would like to be able to add animations to emails sent out to our membership.

Recommendations

Compare what Wild Apricot offers compared to other companies. Their prices are very competitive.

 
 

Trudy from South Sound Partners for Philanthropy
Specialty: Associations

November 2014

November 2014

Perfect for our nonprofit membership group

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The Wild Apricot platform has everything we need to manage our volunteer-run membership group. Having everything in one place, including payment options, means we don't need to spend as much time keeping everything up to date and looking good.

Likes Least

We'd love to be able to allow some of our partners/members to securely connect their own bank accounts and run their event ticketing through the one site as a benefit of membership.

Recommendations

Make sure the help section includes pictures! Often trying to figure out what text-only instructions means can be challenging! Also, ensure it connects to whatever payment system you use in the way you want it to.

 
 

Connie from Arizona State University Retirees Association
Specialty: Higher Education

November 2014

November 2014

Excellent Product For Small Organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the flexibility in setting up and using the database, the ease of use, and the good support from vendor. Also, the event management piece of the product is very good.

Likes Least

I have no real negatives about Wild Apricot. Of course, one can always think of improvements to wish for, but even in that arena, Wild Apricot has a good system for collecting customer wishes and acting on them.

Recommendations

I have been very satisfied with this product. You need to have some analytic ability to make it work well for you, but you do not have to be able to write any code.

 
 

Michael from Cedarcroft Club
Specialty: Associations

November 2014

November 2014

Big Bang for Your Software Buck

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

My use case is a small community organization of about 100 member families that owns a clubhouse and marina, both of which are rented out to members and non-members. Like many other small organizations, we struggled with maintaining members lists, email lists, email blasts, calendars, events, etc. via all manner of ad hoc solutions. In addition, we were paying GoDaddy for hosting our website.

The WildApricot system brings it all together. Our contact info is always current, even allowing Members to self-serve their profile changes. The calendar is terrific, as we rent out out Clubhouse for small events. Adding a rental to the Event list shows up on our Event Calendar, so we always now what dates are open or booked.

A few weeks ago we migrated our website away from GoDaddy to WildApricot (hosting is included in our WildApricot subscription). So now, in addition to saving us the annual GoDaddy hosting charge, we have a fully integrated Club Management system that is easy for non-techies to use.

Likes Least

Not much. A few of my least-like issues were addressed in the recent update.

Recommendations

Definitely start off with the free version to get a feel for how it all works. While the WildApricot system is very easy to use, it is helpful to have someone with a degree of website/database knowledge to take full advantage of all the available options.

 
 

Al from National Button Society
Specialty: Associations

November 2014

November 2014

National Button Society Membership

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This software automates a lot of the work our membership coordinator was doing manually with an Excel spreadsheet. Now members can do applications and renewals online. The last two years we used it for our annual show registration. The software allows us to limit access to documentation and information that require a membership in the organization.

Likes Least

This software has many features and we were able to adapt it to most of our previous procedures. We would like to see more levels of administration. We utilize multiple administrators (calendar, news, event registrar, financial, site design and member coordinator).

Recommendations

For the price and features offered, this is the best software available! Wild Apricot support is great.

 
 

Jan from McMurray Art League, Pittaburgh Pastel Artists League, Pittsburgh Watercolor Society
Specialty: Arts & Cultural

November 2014

November 2014

Love, love, love Wild Apricot!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vendor is amazingly responsive to customer support requests. The software is reliable, configurable, and comprehensive. I spent 30 years in the software development industry and can see how much thought and design has gone into Wild Apricot. By the way, I've convinced three different art leagues to use Wild Apricot, and I manage all three web sites.

Likes Least

I just wish they could put the features I want in faster. I know that's a completely unrealistic expectation, though.

Recommendations

Look at whether the software has the features you want and need. Look at how often they come out with updates. And, of course, look at how their customer support is rated.

 
 
 
Showing 1-20 of 328

Zelma from Keller Williams

July 2017

July 2017

Good for small business or organizations that don't require robust functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Wild Apricot is one of the most economical contact management systems out there and has basic functionality to track and communicate with members. It is great for small business or non-profit organizations because of the price and relative ease of use.

Cons

Wild Apricot does not have the functionality of other contact management systems. Incorporating a recurring payment option is difficult based on the current functionality.

Source: Capterra
 

Ines from Int't Women Club Boston
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Wild Apricot for Social Organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wild Apricot offers an all-in-one platform: member database, payment mgmt, and event organization. It is easy to learn and easy to setup for every organization's particular needs.

Pros

it's all-in-one platform: database, calendar, electronic communication.

Cons

in 3 years of continuous use, we have not found anything that does not work for us with Wild Apricot.

Advice to Others

Layout your organization's needs, see how they can be addresses with Wild Apricot's functions. Direct any question to their user support, which is fabulous and very quick to get back to you.

Source: Capterra
 

Charles from Chung Wah Kung Fu International System
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Simple and Scalable Membership Management CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using Wild Apricot for almost two years. It has simplified many aspects of our administration. Primarily, the tracking of students and their membership status that sends automated renewal reminders via email is what I appreciate the most. Email invoicing is also appreciated as it allows instantaneous notification to our clients and students. Allowing us to manage separate general and student contact lists helps us to target our emails depending on topic. As we are a growing organization, the tiered payment plan is helpful keeping our overhead costs down but still fair. We haven't fully explored the other benefits of Wild Apricot but already it has made our lives more efficient.

Pros

- Tiered Pricing Plan
- Integrated Contact and Members List for Event Promotion
- Membership Auto Renewal Email Reminders
- Invoicing and Email Notification

Source: Capterra
 

Wendy from The Willamettans
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

All in one package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service overall good system for non profit organization. User friendly and meets almost all our business needs. Only portion that does not is booking rooms.

Pros

Email blasts website members financial all in one. Easy to use

Cons

Would like to see use of room reservation and schedule out email blasts.

Advice to Others

Well worth the cost

Source: Capterra
 

Chris from Southeastern Pennsylvania College Health Nurses Association

March 2017

March 2017

Wild Apricot is your Go-To Platform for a membership organization site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have worked with Wild Apricot for about 7 years. It host the website for a professional nursing organization - Southeastern College Health Nurses Association. www.spchna.org The site offers membership application and renewal. It offers hosting for events and registration with PayPal or Credit card. The software includes a forum for communication. Separate members only access is possible. It is easy to use, but all software has a learning curve. If you have a question, the support is phenomenal!! Emails to members are monitored for click/open rate.

Improving with each new version - it still would be nice to have more copy/paste features while editing. File storage is fee based, so the more storage the higher the fee. The number of administrators is fee based as well. As a small organization, this was not an issue, but may be one in the future.

I would like to automatically subscribe members to a forum with the option to unsubscribe, but that function is not available. Although subscription to forum is relatively easy, we would like to take all the "action" away from the member, but still give them the option to unsubscribe as they choose.

Overall - very good platform, easy to use, many features that fits our organizational needs.

Source: Capterra
 

Dennis from Society of Certified Adjunct Faculty Educators (SoCAFE)
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

We're Wild about Wild Apricot!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our organization simply could not exist without Wild Apricot. The platform, the people, the price...they're all absolutely the best.

Pros

Functionality - does everything we want it to do

Cons

There is nothing about this software that we don't like

Advice to Others

Get it today!

Source: Capterra
 

M from SRPA

March 2017

March 2017

For member oriented websites just about the best around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you have a member based organization and need to track members, information, registration details, accounting info, etc... Wild Appricot is one of the best prebuilt web hosting services for this.
The Admin section while occasionally a bit clunky is fairly easy to navigate. The stock settings, options, WYSIWYG format, are more than sufficient for most websites. One main piece that is not included is a built in contact us page and JS or CGI ability. Those you have to have somewhere else or use a third party to get them to run.
They are going to be pricey for a small organization but very reasonable for mid sized and bigger. Take a test drive and enjoy!

Source: Capterra
 

Jeronica from Kappa Xi Omega

February 2017

February 2017

In search of member management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While WA is a great product, I found it not to be user as user friendly as i would like and for an organization on a small budget and this was too much for us.

Source: Capterra
 

Dustin

February 2017

February 2017

A membership software for those that don't know how to market.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You cannot track paid traffic conversions in Wild Apricot because the URL does not change after a purchase is made. You also cannot create drip email campaigns.

All of the great features and support are far are mute points because of these 2 shortcomings.

Pros

All in one software, great support.

Cons

You cannot track paid traffic conversions in Wild Apricot because the URL does not change after a purchase is made. You also cannot create drip email campaigns.

Advice to Others

Don't use it if you plan on paying for traffic.

Source: GetApp
 

Kevin from High Twelve International, Inc.

February 2017

February 2017

Wild Apricot Membership Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I am very happy with the Wild Apricot web based membership, email and web site software. Although we are a Masonic service organization based on a grand lodge structure I was able to make the software work for our needs. WA is constantly investing in upgrades and fixes to make it better for the users. Having a single solution to handle the 3 main business functions is wonderful. I don't use the financial aspect as the developers envisioned but their tracking for event registrations is very useful and I really like it. I will continue to be a customer. Good value for the cost.

Source: Capterra
 

Mary from Mary walsh LLC
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Love Wild Apricot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a freelance web developer I have used Wild Apricot for membership based organizations. Easy to set up, customize and train my clients on how to use.

Pros

Ease of use

Cons

would like a little more flexibility on some things

Source: Capterra
 

Jim from Rochester Corvette Club, Inc.
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

Club site rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since I was set up to use this site for our club, it has been so easy to use. Any questions I have are answered quickly and easily. Keep up the great work.

Pros

Ease of use.

Cons

More direct way to recover suspended members who rejoin the club.

Source: Capterra
 

Susan from Kenmure Newcomers & Neighbors
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Fabulous Functionality & Customer Service, too

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good functionality combining membership database functions, event registration and website. An all-in-one package. Great customer service, too.

Pros

All-in-one solution.

Cons

Lots of functions so the initial learning curve is steep, but not difficult.

Source: Capterra
 

Ted from Association of Architecture School Librarians
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Wild Apricot terrific

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use this software to manage a small association of approx. 100 members. It handles everything from membership lists, renewals and notices to donations and conference registration. The support is helpful and it is very easy to use. We love it!

Pros

The ease of use; the automatic sending of membership renewals, tracking renewals and donations; the conference registration features including notifications; tracking donations.

Source: Capterra
 

Carol from Connecticut Women's Golf Assoc

February 2017

February 2017

Wild Apricot Website Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After much research our women's golf association (550+ members) made the switch to Wild Apricot about 3 years ago. We have found this software to be intuitive to use and easy to train others. We are all volunteers and not all are tech savvy but this program has been wonderful for us. We highly recommend to anyone looking for website software.

Source: Capterra
 

Kathy from The American Women's Group in Paris

February 2017

February 2017

The best organizational software database around!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My organization is entering our third year with Wild Apricot, and we are still enthusiastic supporters of the software and the people behind it. Ridiculously easy to set up, use and maintain, this software has allowed us to truly be a dynamic AND virtual club. It has saved us at least 15,000 euros a year in rent and more in labor. Support is friendly, helpful, quick and thorough. I am convinced I am Wild Apricot's biggest fan, and The American Women's Group in Paris is its most loyal customer.

Source: Capterra
 

Jeffrey from Las Vegas Valley Bicycle Club
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Not a computer geek

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I struggle every time I have to publish our membership newsletter and keeping a copy on file for future reference is hit or miss each time.

Source: Capterra
 

V-Anne from League of Women Voters of Marin
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Review of Wild Apricot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WA is easy to use, good way to keep track of a growing number of members. We've had a dozen new members join in the past month.

Source: Capterra
 

Mohan from Tamil Sangam of Carolina

February 2017

February 2017

wild apricot is a great product and world best support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are using wild apricot from last 6 months and it is a great product and world best support they provided so far. Any help they are there to assist.

Source: Capterra
 

Clara from Impact San Antonio

February 2017

February 2017

Impact SA implementation of membership management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our implementation of Wild Apricot was very positive as our lists and fields easily transferred into Wild Apricot. Setting the membership levels was a challenge as we discovered that our different payment options created separate membership levels. If we could have simply set up four levels with different payment options it would be much simpler for our members. Wild Apricot support has been fantastic. Allowing our members to update their information and having members input their own information upon joining for the first time has saved us hours of manual put (both initially and going back to correct errors). One of the drawbacks of Wild Apricot for us is the inability to set up specific payment plans, while it is possible to set up recurring payments we must track the number of payments and turn off the renewal date once the required payment has been reached. Bundle memberships has also been a bit of a challenge as all the payment is required in order to set up the membership. We have created a way around by entering partial payments as a different membership level and moving them into the bundle membership once the required payment is accumulated. The inability to receive regrets for events has also been a bit of a drawback. Performing searches in Wild Apricot is one of it's strongest features. Searches may be saved and used for future needs. It is possible to search by every field that has been set up. Event are also easy to set up and track. The integration with our financial partner and square has also been very possible. Although, the integration with Square seems to be in the initial stages and not fully integrated with Wild Apricot.

Pros

Searches, ability to edit fields and event creation and tracking.

Cons

No ability to set up specific payment plans (i.e. 5 payments, 4 payments). No option to send regrets for an event.

Source: Capterra
 
 
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