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Quality Management Software


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KeyedIn Manufacturing logo
 
KeyedIn Manufacturing is a cloud-based enterprise resource planning (ERP) solution specifically designed for custom, make-to-order and mixed-mode manufacturers. The solution offers manufacturers a solution that can be customized to... Read More
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KeyedIn Manufacturing is a cloud-based enterprise resource planning (ERP) solution specifically designed for custom, make-to-order and mixed-mode manufacturers. The solution offers manufacturers a solution that can be customized to... Read More
 
E2 Shop System logo
 
E2 by Shoptech Corporation brings all business operations into a single simple solution, from estimating to scheduling, purchasing, shipping and even customer management and accounting, with its easy-to-use solution. Designed specifically... Read More
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E2 by Shoptech Corporation brings all business operations into a single simple solution, from estimating to scheduling, purchasing, shipping and even customer management and accounting, with its easy-to-use solution. Designed specifically... Read More
 
uniPoint Quality Management logo
 
uniPoint Quality Management Software is a modular on-premise quality management solution capable of integrating with leading ERP systems. Built on Net Technology, a SQL database, and Crystal Reporting, this system is designed to grow... Read More
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uniPoint Quality Management Software is a modular on-premise quality management solution capable of integrating with leading ERP systems. Built on Net Technology, a SQL database, and Crystal Reporting, this system is designed to grow... Read More
 
IQMS MES Software logo
 
IQMS’ flagship product, EnterpriseIQ ERP, is developed specifically for SMB and large discrete, and batch process manufacturers in the aerospace, medical device, automotive, food and beverage, consumer products, plastics, packaging... Read More
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IQMS’ flagship product, EnterpriseIQ ERP, is developed specifically for SMB and large discrete, and batch process manufacturers in the aerospace, medical device, automotive, food and beverage, consumer products, plastics, packaging... Read More
 
QT9 Quality Management logo
 
QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need for... Read More
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QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need for... Read More

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Infor SyteLine ERP logo
 
Infor SyteLine ERP is a mixed-mode application for engineer-to-order, configure-to-order, repetitive and service-based manufacturers. It’s suitable for companies in industries such as aerospace, metal fabrication, plastics and rubber... Read More
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Infor SyteLine ERP is a mixed-mode application for engineer-to-order, configure-to-order, repetitive and service-based manufacturers. It’s suitable for companies in industries such as aerospace, metal fabrication, plastics and rubber... Read More
 
Mar-Kov CMS logo
 
Mar-Kov CMS (Chemical Management System) was developed to meet the unique needs of process, batch, and formulation based manufacturers. By automating daily routine processes, companies are able to streamline their operations while... Read More
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Mar-Kov CMS (Chemical Management System) was developed to meet the unique needs of process, batch, and formulation based manufacturers. By automating daily routine processes, companies are able to streamline their operations while... Read More
 
Verse logo
 
Verse Solutions focuses on quality, EHS, and GMP compliance management systems that provide visibility into all compliance events. It tracks the history of those events to completion, and allows users to identify areas for future improvement. Verse’s... Read More
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Verse Solutions focuses on quality, EHS, and GMP compliance management systems that provide visibility into all compliance events. It tracks the history of those events to completion, and allows users to identify areas for future improvement. Verse’s... Read More
 
ProfitKey ERP logo
 
With over 30 years of experience in the ERP and Manufacturing markets, ProfitKey International has developed Rapid Response Manufacturing (RRM) to provide a fully integrated ERP and MES solution for small to mid-size manufacturers.... Read More
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With over 30 years of experience in the ERP and Manufacturing markets, ProfitKey International has developed Rapid Response Manufacturing (RRM) to provide a fully integrated ERP and MES solution for small to mid-size manufacturers.... Read More
 
TrueERP logo
 
True ERP is a fully integrated and customizable business management system for organizations of all sizes. Serving thousands of customers worldwide for two decades, True ERP helps reduce company costs and data entry while increasing... Read More
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True ERP is a fully integrated and customizable business management system for organizations of all sizes. Serving thousands of customers worldwide for two decades, True ERP helps reduce company costs and data entry while increasing... Read More

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Priority logo
 
Priority is an enterprise resource planning (ERP) solution that is suitable for midsize to large businesses in many industry segments, including manufacturing, apparel, electronics, food and beverage, industrial machinery and more. Priority’s... Read More
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Priority is an enterprise resource planning (ERP) solution that is suitable for midsize to large businesses in many industry segments, including manufacturing, apparel, electronics, food and beverage, industrial machinery and more. Priority’s... Read More
 
Exact MAX Manufacturing logo
 
Exact MAX is a time tested and proven ERP system that has been the choice for small and medium-sized businesses in a variety of industries, including but not limited to electronics, food processing, medical devices and equipment and... Read More
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Exact MAX is a time tested and proven ERP system that has been the choice for small and medium-sized businesses in a variety of industries, including but not limited to electronics, food processing, medical devices and equipment and... Read More
 
Enterprise 21 ERP logo
 
Ideal for small and mid-sized manufacturing and distribution companies, Enterprise 21 ERP from TGI offers a fully integrated solution that facilitates industry best practices. This robust ERP system provides a single platform to streamline... Read More
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Ideal for small and mid-sized manufacturing and distribution companies, Enterprise 21 ERP from TGI offers a fully integrated solution that facilitates industry best practices. This robust ERP system provides a single platform to streamline... Read More
 
Ross logo
 
Ross ERP by Aptean is an enterprise resource planning (ERP) solution designed for the needs of process manufacturing companies in the food and beverage, chemicals, pharmaceutical and biotech industries. The solution is useful for... Read More
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Ross ERP by Aptean is an enterprise resource planning (ERP) solution designed for the needs of process manufacturing companies in the food and beverage, chemicals, pharmaceutical and biotech industries. The solution is useful for... Read More
 
Synergy SPC logo
 
Zontec has been delivering powerful statistical process control (SPC) software for the past 3 decades. The Synergy SPC Software product suite enables manufacturers to identify variations in the production process and correct them in... Read More
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Zontec has been delivering powerful statistical process control (SPC) software for the past 3 decades. The Synergy SPC Software product suite enables manufacturers to identify variations in the production process and correct them in... Read More

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MasterControl Quality Management System (QMS) logo
 
MasterControl QMS is an integrated quality management system that can be installed on-premise or accessed through the web. It is suited for businesses of any size and a multitude of industries including agriculture, lumber, industrial... Read More
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MasterControl QMS is an integrated quality management system that can be installed on-premise or accessed through the web. It is suited for businesses of any size and a multitude of industries including agriculture, lumber, industrial... Read More
 
Rootstock logo
 
Rootstock Software is a cloud-based ERP solution designed for manufacturers and distributors of all sizes and across industry verticals. The software controls different aspects of the business - from sales and purchase order management,... Read More
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Rootstock Software is a cloud-based ERP solution designed for manufacturers and distributors of all sizes and across industry verticals. The software controls different aspects of the business - from sales and purchase order management,... Read More
 
SAP Anywhere logo
 
SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
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SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
 
DevonWay logo
 
DevonWay Continuous Improvement software helps organizations collect, track and analyze data in a framework that allows them to identify and eliminate inefficiencies, defects and safety issues. This solution is best suited for organizations... Read More
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DevonWay Continuous Improvement software helps organizations collect, track and analyze data in a framework that allows them to identify and eliminate inefficiencies, defects and safety issues. This solution is best suited for organizations... Read More
 
OptiProERP logo
 
OptiProERP is a cloud-based enterprise resource planning (ERP) solution for small and midsize discrete manufacturers and distributors. Key features include supply chain management (SCM), purchasing, work orders, scheduling and quality... Read More
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OptiProERP is a cloud-based enterprise resource planning (ERP) solution for small and midsize discrete manufacturers and distributors. Key features include supply chain management (SCM), purchasing, work orders, scheduling and quality... Read More
 

Buyer's Guide

by Lisa Hedges,
Content Analyst
Last Updated: August 19, 2017


We wrote this guide to help you better understand what you need to consider when researching quality management software.

Here's what we'll cover:

What Is Quality Management Software?
Common Features of Quality Management Software
What Type of Buyer Are You?
Additional Capabilities to Consider

What Is Quality Management Software?

Quality management software (QMS) can help manufacturers measure (and therefore improve) the quality of their products and processes. This software category can refer to a broad range of applications that help manufacturers ensure quality across all supply chain activities—from design to production to distribution and eventually, service.

Some solutions on the market are created for general repetitive manufacturers, while others are designed for specialized manufacturing (e.g., pharmaceutical and biochemical manufacturers).

Common Features of Quality Management Software

The applications that can make up a quality management system aim to help manufacturers better control the four key components of quality management:

  • Quality planning;
  • Quality control;
  • Quality assurance and
  • Quality improvement.

Common functionality found in these systems includes:

Corrective and preventive action (CAPA) Helps manage and track CAPAs by automatically routing corrective/preventive actions to the right quality manager so they can accept or reject the action. If accepted, the system will assign the action to a responsible party and start a workflow to investigate the root cause of the issue. Quality managers can attach documentation, assign priority to and monitor the status of each submitted action.
Audit management Tracks all audit tasks and documents. Keeps a record of internal and third-party audits, tracks the scheduling and results of every audit and allows manufacturers to evaluate the effectiveness of auditors. An audit management application will usually be built to pass this information to the document control or CAPA modules so that audit information can be attached to the corresponding corrective/preventive action.
Complaint management Helps manufacturers improve their quality of service by logging complaints from customers. Manufacturers can then investigate, respond to and resolve customer complaints. This application can provide manufacturers with useful feedback from end customers that might otherwise be difficult to obtain.
Change control Identifies, defines and organizes the tasks required to implement a change in company processes or use of resources (e.g., packaging for a particular product). The system then analyzes how that change will impact the company.
Document control Helps manufacturer’s organize all documents related to production—from the design files for a product to standards compliance documentation—in a centralized and searchable database. Documents can be easily sent to team members for review/approval and linked customer records, bills of materials (BOMs) and inventory.
Risk management Enables manufacturers to more easily evaluate risk by standardizing risk assessment documentation and analyzing recurring issues in a single location. All risk files are associated with the corresponding document, project or process to improve analysis.
Statistical process control Collects, analyzes and visually displays data from shop floor machines to measure statistical variations in output. Based on this data, manufacturers can fine-tune their production processes to reduce scrap rates, improve yield and produce a higher quality product.
Supplier quality management Helps manufacturers qualify, select and monitor supply chain partners. Includes features for supplier scorecards, supplier qualification workflows and tracking of supplier issues such as non-conformances.
Employee training management Helps manage employee training by tracking training activities and ensuring that relevant course materials are completed. Ensures compliance with requirement for proof of quality management training.

What Type of Buyer Are You?

Prior to evaluating a quality management program, you’ll want to know what type of buyer category you belong to:

Enterprise quality management software (EQMS) buyer. Manufacturers that require data integration across all applications should evaluate an integrated suite. These systems are able to manage quality compliance, track the source of quality issues, monitor shop floor operations and evaluate supplier relationships within a single system. EQMS systems can be integrated with other enterprise applications such as enterprise resource planning (ERP), supply chain management (SCM) and product lifecycle management (PLM) software to provide a more complete view of operational quality.

Single application buyer. Manufacturers that are not ready to purchase an enterprise system may consider a single solution to better manage one aspect of operations. Common applications that manufacturers can purchase on a stand alone basis include document control, change management and statistical process control (SPC) software.

Specialty buyer. Some manufacturers will have industry-specific requirements. For instance, pharmaceutical manufacturers require functionality to prove compliance with the Federal Drug Administration’s guidelines in Title 21 CFR Part 11. This means they need a system that helps properly track plant audits, control for drug quality and track all electronic documents according to FDA standards. Other manufacturers that should evaluate a specialized system include medical device, consumer products and electronics manufacturers.

Additional Capabilities to Consider

In addition to the key functionality we reviewed above, there are other capabilities that can be important to quality management, but aren’t present in every system. Here are a couple more to consider before implementing a new system.

Data visualizations. A QMS system collects high volumes of useful quality data. To synthesize all of this information and make analysis easier, manufacturers should consider the visual reporting capabilities of their system as a well-designed reporting dashboard will make it easier for the average user to make more data-driven decisions.

Example of a quality management reporting dashboard from IQMS

Web-based supplier portals. Many systems provide a Web-based portal to manage supplier relationships. These portals give suppliers real-time access to your supply requirements such as purchase orders, payment and invoicing as well as advance shipping notice (ASN) information. This makes it easier to interface with your suppliers and also gather valuable information about suppliers’ performance. Before implementing a supplier portal, it’s important to coordinate with suppliers to ensure you provide them with information they need to meet your inventory needs. Some manufacturers also share their supplier scorecard in this portal so suppliers understand the exact metrics you’ll use to evaluate their performance.

Free Download:
Manufacturing Software Feature Checklist

Free Download:
Ten Steps to Selecting the Right Manufacturing Software

 

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