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Online Membership Software


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GrowthZone (formerly MemberZone) logo
 
GrowthZone is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that form feeds directly... Read More
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GrowthZone is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that form feeds directly... Read More
 
SilkStart logo
 
SilkStart is an integrated suite of association management tools created for small to mid-size associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend... Read More
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SilkStart is an integrated suite of association management tools created for small to mid-size associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend... Read More
 
Member365 logo
 
Member365 is a cloud-based nonprofit solution for member-based organizations. Features offered within the platform include membership management, automated membership renewal, a member portal, event planning, email marketing, fundraising... Read More
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Member365 is a cloud-based nonprofit solution for member-based organizations. Features offered within the platform include membership management, automated membership renewal, a member portal, event planning, email marketing, fundraising... Read More
 
VeryConnect logo
 
VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations... Read More
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VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations... Read More
 
xCatalyst logo
 
xCatalyst, by ESX, is a nonprofit software tool designed for organizations of scaling sizes and in various specialties. Associations, corporations, national organizations, higher education programs, philanthropic organizations, faith-based... Read More
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xCatalyst, by ESX, is a nonprofit software tool designed for organizations of scaling sizes and in various specialties. Associations, corporations, national organizations, higher education programs, philanthropic organizations, faith-based... Read More

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memberplanet logo
 
Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic... Read More
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Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic... Read More
 
YourMembership.com logo
 
YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes. The platform... Read More
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YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes. The platform... Read More
 
MemberNation logo
 
MemberNation from Fonteva is an association management system built on the Salesforce platform. This system captures and tracks all member data to give association managers a complete view of all members and activities. MemberNation’s... Read More
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MemberNation from Fonteva is an association management system built on the Salesforce platform. This system captures and tracks all member data to give association managers a complete view of all members and activities. MemberNation’s... Read More
 
MemberLeap logo
 
MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this system... Read More
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MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this system... Read More
 
Fluxx logo
 
Fluxx is a cloud-based grant management solution. It caters to small, midsize and large nonprofit agencies, government agencies and corporations. Primary features include grant and application management, budget and finance management,... Read More
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Fluxx is a cloud-based grant management solution. It caters to small, midsize and large nonprofit agencies, government agencies and corporations. Primary features include grant and application management, budget and finance management,... Read More

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Agilon's ONE logo
 
Designed to equip nonprofits with cloud technology to manage their organization, Agilon’s ONE donor management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and... Read More
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Designed to equip nonprofits with cloud technology to manage their organization, Agilon’s ONE donor management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and... Read More
 
MOHID logo
 
MOHID’s suite of fundraising and donor management tools is developed specifically for mosques and other Islamic member-based organizations. Core applications include fundraising, accounting, membership, donation and events management. This... Read More
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MOHID’s suite of fundraising and donor management tools is developed specifically for mosques and other Islamic member-based organizations. Core applications include fundraising, accounting, membership, donation and events management. This... Read More
 
Tendenci logo
 
Tendenci is an open-source association management system offering membership management, events management, online fundraising, content management and job board modules. It can be used by associations, educational institutions, healthcare... Read More
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Tendenci is an open-source association management system offering membership management, events management, online fundraising, content management and job board modules. It can be used by associations, educational institutions, healthcare... Read More
 
AMO logo
 

AMO

AMO is a cloud-based membership management solution designed for organizations in search of an online and mobile-ready solution that can help them organize and manage their memberships. With AMO, organizations can manage their website... Read More
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AMO is a cloud-based membership management solution designed for organizations in search of an online and mobile-ready solution that can help them organize and manage their memberships. With AMO, organizations can manage their website... Read More
 
Personify360 logo
 
Personify360 is a complete Web-based association management system offering operational support for large associations. It features a number of integrations through third-party service and solution providers. Personify360’s customer... Read More
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Personify360 is a complete Web-based association management system offering operational support for large associations. It features a number of integrations through third-party service and solution providers. Personify360’s customer... Read More

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Abila netFORUM logo
 
Abila netFORUM is a web-based association management system from Abila (formerly Sage) and is used by associations, nonprofits, and government agencies. The system includes modules for managing events, member profiles, membership... Read More
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Abila netFORUM is a web-based association management system from Abila (formerly Sage) and is used by associations, nonprofits, and government agencies. The system includes modules for managing events, member profiles, membership... Read More
 
MicroEdge GIFTS logo
 
MicroEdge GIFTS is a cloud-based grant management solution. It caters to community, education and faith-based foundations, corporations, financial services providers, government agencies and philanthropic advisors of all sizes. Primary... Read More
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MicroEdge GIFTS is a cloud-based grant management solution. It caters to community, education and faith-based foundations, corporations, financial services providers, government agencies and philanthropic advisors of all sizes. Primary... Read More

 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: July 14, 2017


Online membership software helps associations, clubs and other groups collaborate, communicate, register for events, process payments and more. It’s a must-have tool for any organization serious about engaging members, as well as tracking their participation and other interactions.

With dozens of great online membership systems on the market, it can be tough to figure out which one is right for your organization. So, we put together this guide to help.

Here's what we'll cover:

What Is Online Membership Management Software?
Common Functionality of Online Membership Management Software
How Online Membership Software Is Priced
Types of Software Buyers
Potential Benefits and Drawbacks

What Is Online Membership Management Software?

Online membership software is the same as any other type of membership software—only it is exclusively deployed online and accessed via a Web browser.

The functionality offered in this software ranges from simple to complex. Basic systems serve mainly as a membership database that tracks contact details, dues, renewal dates and payment history. More advanced capabilities include modules for managing continuing education programs, publications, certifications and more.

Common Functionality of Online Membership Management Software

At a minimum, an online membership system will include the following:

Membership database Stores all records in a single location. Some systems include a self-service portal, which lets members log in, view and update their own records.
Dues and renewals tracking Set membership and pricing levels, as well as generate renewal reminders. Most systems also accept and process credit card and other types of payments.
Communication capabilities Enables staff and members to send messages to all members, specific groups or individual members. Administrators can create lists, then customize email, text and other communications to people on that list.
Reporting tools Filter, sort and export member data for insights on program success and member satisfaction.

Dues management interface in StarChapter

How Online Membership Software Is Priced

The majority of online membership products come with subscription-based pricing. Under this pricing model, users pay a relatively low monthly or annual fee to use the software and receive upgrades and support. Some vendors also charge a one-time setup fee to configure the system and migrate critical data.

It is less common to find online software that has perpetual license pricing. Perpetual licenses require a large, one-time fee up front, which allows a buyer to use the software indefinitely. Support, maintenance and upgrade fees are rarely included, however, and must be renewed.

Furthermore, price levels are often determined by the number of records stored in the system. For example, an organization with 50 records is charged the lowest fee, while an organization with 5,000 records is charged the highest.

Types of Software Buyers

Any membership organization can take advantage of online membership software. Organizations that benefit most, however, include:

Clubs. Special interest groups, PTAs, booster clubs, religious groups and others use this type of software to track member details and dues, and distribute important details on group activities.

Nonprofits. Member-based nonprofits include chambers of commerce, real estate boards, theater groups, zoos and similar organizations. They use online membership software to communicate with members, raise funds, renew memberships, manage event registrations and more.

Small associations. Trade, professional and alumni associations that engage a small number of members primarily use online membership software to track contact details, support communications and automate dues renewals.

(Note: Large associations that participate in publishing, political lobbying, continuing education and conferences are usually better served by AMS products.)

Membership levels and renewals in MemberPlanet

Potential Benefits and Drawbacks

Online software has a number of advantages over traditional platforms, including:

Lower upfront cost. Instead of a large initial investment, a lower monthly or annual subscription fee is paid only as long as an organization needs the software.

Greater accessibility. Instead of being tied to a computer in a physical office, users can use online membership software anywhere they have a good Internet connection—even on a mobile device.

Always run the latest version. The vendor rolls out software updates and new features as soon as they are ready without users having to pay for an upgrade and manually install it themselves.

Online membership software is not without drawbacks, however. The biggest one is, ironically, cost. Although its initial and short-term investment is lower than installed software, recurring fees add up, resulting in a total cost of ownership that exceeds what would have been paid for an on-premise system.

Online Membership Software Total Cost of Ownership

Downtime is another potential drawback. Since an Internet connection is required to access online software, it’s not possible to use it if service is disrupted. Additionally, the vendor may schedule downtime for periodic maintenance, which blocks people from using the system during that time.

Free Download:
Nonprofit Software Pricing Guide

 

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