We've helped dozens of jewelry store owners choose the right jewelry store software so they can manage valuable inventory and digitize customer data. How does it work?

Jewelry Store Software


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Lightspeed Retail logo
 
The browser in Lightspeed POS is great for jewelers that want to take a look at their entire inventory in a clean, iTunes-based user interface. Also offers retailers notifications, alerts, CRM features, and mobile deployment.
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The browser in Lightspeed POS is great for jewelers that want to take a look at their entire inventory in a clean, iTunes-based user interface. Also offers retailers notifications, alerts, CRM features, and mobile deployment.
 
Revel Systems logo
 
Revel Systems, developed for iPads, is a comprehensive point of sale solution for businesses of all sizes and industries. It is cloud-based and features include inventory and customer management and retail accounting.
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Revel Systems, developed for iPads, is a comprehensive point of sale solution for businesses of all sizes and industries. It is cloud-based and features include inventory and customer management and retail accounting.
 
Quetzal POS logo
 
Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More
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Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More
 
Cybertill RetailStore logo
 
Cybertill offers a full-featured point of sale system that can be utilized by growing companies with at least three stores, as well as multinational enterprises. The cloud-based, touchscreen system offers a variety of features including... Read More
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Cybertill offers a full-featured point of sale system that can be utilized by growing companies with at least three stores, as well as multinational enterprises. The cloud-based, touchscreen system offers a variety of features including... Read More
 
Smartwerks_USA logo
 
We recommend Smartwerks_USA to jewelry stores looking for a POS system with robust accounting functionality. Includes general ledger, AR/AP, purchase order and inventory management features, as well as inventory reporting.
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We recommend Smartwerks_USA to jewelry stores looking for a POS system with robust accounting functionality. Includes general ledger, AR/AP, purchase order and inventory management features, as well as inventory reporting.

Call us for a free FastStart Consultation: +64 4 488 7035


 
GiftLogic logo
 
GiftLogic offers retailers a complete point of sale solution from initial transaction to reporting and analysis. Retailers can choose from basic and pro packages available in GiftLogic in order to build a POS system that meets their... Read More
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GiftLogic offers retailers a complete point of sale solution from initial transaction to reporting and analysis. Retailers can choose from basic and pro packages available in GiftLogic in order to build a POS system that meets their... Read More
 
NetSuite logo
 
This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.
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This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.
 
Cybex Enterprise Retail Suite logo
 
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
 
Ehopper logo
 
EHopper is a mobile point of sale solution for any sized business. In addition to the POS module, EHopper offers a suite of applications like order management, inventory management, and customer management. Order types are preset or... Read More
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EHopper is a mobile point of sale solution for any sized business. In addition to the POS module, EHopper offers a suite of applications like order management, inventory management, and customer management. Order types are preset or... Read More
 
ChainDrive logo
 
ChainDrive by MultiDev technologies is an Integrated Cross-Channel Retail Management Solution that allows retailers the ability to offer their customers an “Omni-Channel Retail Experience”.  ChainDrive delivers seamless functionality,... Read More
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ChainDrive by MultiDev technologies is an Integrated Cross-Channel Retail Management Solution that allows retailers the ability to offer their customers an “Omni-Channel Retail Experience”.  ChainDrive delivers seamless functionality,... Read More

Call us for a free FastStart Consultation: +64 4 488 7035


 
iVend Retail logo
 
iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment,... Read More
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iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment,... Read More
 
BusinessMind for Jewelers logo
 
BusinessMind for Jewelers offers a full set of Retail solutions specifically geared towards jewelers. It can be deployed on-premise or web-based, and is a good fit for retailers with as many as twenty-five locations.
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BusinessMind for Jewelers offers a full set of Retail solutions specifically geared towards jewelers. It can be deployed on-premise or web-based, and is a good fit for retailers with as many as twenty-five locations.
 
RetailPoint Point of Sale logo
 
RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
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RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
 
Cegid logo
 
Cegid is a cloud-based retail management solution for specialty retailers. Trusted by over 1,000 retailers, features include mobility, business intelligence, omni-channel, POS, inventory management, CRM, and customer loyalty.
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Cegid is a cloud-based retail management solution for specialty retailers. Trusted by over 1,000 retailers, features include mobility, business intelligence, omni-channel, POS, inventory management, CRM, and customer loyalty.
 
ARMS Signature Series Software logo
 
We think jewelers will find the ARMS Signature Series POS intuitive and easy to use. Includes core POS, customer management, and retail accounting functionality. Repair Tracker tool monitors items through repair process.
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We think jewelers will find the ARMS Signature Series POS intuitive and easy to use. Includes core POS, customer management, and retail accounting functionality. Repair Tracker tool monitors items through repair process.

Call us for a free FastStart Consultation: +64 4 488 7035


 
Jewel Mate logo
 
Designed specifically for jewelry retailers and wholesalers, Jewel Mate delivers comprehensive inventory and customer relationship management, and point of sale features. Fully integrated for ecommerce sales.
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Designed specifically for jewelry retailers and wholesalers, Jewel Mate delivers comprehensive inventory and customer relationship management, and point of sale features. Fully integrated for ecommerce sales.
 
Retail Express logo
 
Retail Express delivers Retail operating software, providing growing retailers with the opportunity to have more centralized oversight of their operations. This cloud-based platform offers point of sale, inventory management, customer... Read More
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Retail Express delivers Retail operating software, providing growing retailers with the opportunity to have more centralized oversight of their operations. This cloud-based platform offers point of sale, inventory management, customer... Read More
 
ERPLY logo
 
ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
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ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
 
SWIM logo
 
We think that independent jewelers with like the many unique specifications SWIM offers. Web-based system ideal for up to 30 stores. Offers inventory and vendor management, POS, radio frequency ID tracking, and email marketing.
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We think that independent jewelers with like the many unique specifications SWIM offers. Web-based system ideal for up to 30 stores. Offers inventory and vendor management, POS, radio frequency ID tracking, and email marketing.
 
Visual Retail Plus logo
 
Visual Retail Plus is a retail point of sale system that includes inventory management, accounting, and CRM features. The system’s inventory management matrix can help jewelers organize their valuable inventory.
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Visual Retail Plus is a retail point of sale system that includes inventory management, accounting, and CRM features. The system’s inventory management matrix can help jewelers organize their valuable inventory.
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: May 26, 2017


With hundreds of software options on the market, selecting the right one for your specialty-specific retail shop can be a difficult task. Point-of-sale (POS) solutions help retailers reduce the number of manual tasks and use their spare time to do important things, such as analyzing business performance and retaining customers with strategic marketing strategies.

To help, we’ve created this buyer’s guide to help you choose the right POS software for your jewelry store.

Here’s what we’ll cover:

What Is Jewelry Store POS & Inventory Software?
Common Features of Jewelry Store POS & Inventory Software
What Type of Buyer Are You?
Market Trends to Understand

What Is Jewelry Store POS & Inventory Software?

Jewelry store owners have several unique requirements when evaluating retail software. For example, jewelers typically have a large, diverse inventory with a high value-to-size ratio, which makes robust inventory tracking functionality critical in these systems. In addition, the high value of jewelry can sometimes trigger the need to file IRS Form 8300, which some systems can generate. Finally, jewelers rely on strong customer rapport for repeat, high-value sales, thus increasing the importance of the customer relationship management (CRM) functionality embedded in these systems.

This guide covers how jewelry-specific POS software can help you run your store more efficiently and address the above issues. Below, we discuss the eight important features in these systems, and why you might select these specific solutions over general POS systems.

Common Features of Jewelry Store POS & Inventory Software

Jewelry store owners should look for the following functionality to meet their unique requirements:

Jewelry Point of Sale (POS) Software Important Features

Feature Description
Inventory management and imaging Most POS systems offer an inventory management feature that automates supply levels and deducts inventory as sales are completed. Since it can be difficult to distinguish different jewelry pieces by description alone, jewelry shop software should also include pictures of items.
Customer relationship management (CRM) To nurture customer relationships, the system needs to track important dates and family members to send reminders for purchases (e.g., on birthdays and anniversaries). Some retail systems also integrate with social media platforms to keep in closer touch with customers.
Service/repair tickets Repairs and alterations are an important part of customer history. Inventory programs for jewelry sales must track repairs and update the customer history with changes in sizes if pieces are altered.
Messaging integration Jewelry store programs should transmit customer alerts for special orders received, repairs completed and special date reminders. Ideally, the customer should be able to opt in for email, text messages or automated calls.
Appraisal tracking After an appraisal is completed, the system needs to store it, tagged to both the customer and the individual piece.
Precious metal and stone pricing Precious metal and stone prices affect inventory value and item pricing. The systems should automatically download current pricing, and optionally apply it to all of the inventory or selected items.
Compliance and tax reporting The system should generate reports required by the Anti-Money Laundering (AML) provisions of the Patriot Act when purchases of “covered goods” of $50,000 or more are made in a single year. In addition, if a customer pays for merchandise with over $10,000 in cash, the system should flag the transaction and generate information for IRS Form 8300.
Anonymous sales Most customers want detailed information kept on their transactions in case future issues arise. However, certain customers may want to make anonymous purchases and jewelry shop software should support this.

What Type of Buyer Are You?

Jewelry software may be a good fit for you if any of these situations apply:

You are currently using pen and paper to track inventory and sales. In this case, jewelry POS software can increase your productivity, ensure your inventory is always up to date, help you keep in touch with your customers and simplify compliance and tax reporting.

You are using a system that is not specifically intended for jewelers. Although other retail systems may meet some of your needs, jewelry-specific retail software offers capabilities that will make your life easier—such as the ability to integrate updated precious metal and stone pricing, automate compliance and tax reporting and track appraisals, repairs and alterations.

You are expanding to multiple store locations, or online. While on-premise jewelry store management system works well for stores with a single location, web-based jewelry store software—also called cloud-based, or software-as-a-service (SaaS)—makes it easier to expand to multiple locations or to begin selling through an online storefront.

Market Trends to Understand

Vendors are offering new functionalities as the jewelry store POS and inventory software market constantly evolves. Jewelers need advanced functionalities to engage clients and drive sales. Currently, several market trends impact this market. The primary among those trends include the following:

  • Volume of online sales. As the margins of brick-and-mortar stores are reducing, web platforms offer a cost-effective way of driving sales and increasing profits. Advanced online platforms enable real-time inventory tracking and electronic payments. In addition, they can provide product and accessory recommendations that help upsell jewelry to clients.
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  • Advanced business intelligence (BI) capabilities. These tools help jewelers review business performance in real time. Insights from the generated reports help jewelers make fact-based decisions and streamline their operations. Jewelers can review interactive dashboards to identify best-selling and low-performing products; this functionality also helps in maintaining optimal stock levels.
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  • Greater adoption of mobile POS. Jewelers that take part in events and tradeshows prefer wireless POS to manage sales operations from remote locations. Jewelers are looking for mobile POS capabilities in retail software due to the increased use of tablets and smartphones in retail operations. Advanced systems also enable credit card payments from remote locations, which results in improved customer satisfaction levels.
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  • Impact of social media promotion strategies. These platforms have opened new ways for communicating with current and prospective customers in a cost-effective manner. Social media platforms, such as Facebook, LinkedIn and Twitter, provide advanced filters to categorize customers into niche segments and reach out to them in a targeted way. Jewelers can use social media marketing to run promotional campaigns offering discounts to retain their existing clients.

Free Download:
Retail Software Pricing Guide

Free Download:
Retail Software Feature Checklist

 

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