Luke Wallace is a market research associate at Software Advice. He joined the company in 2015 after working as a researcher for various industries, including automotive, business consulting and technology. He has degrees in psychology research and interdisciplinary computer science and has an extensive background in innovation and design strategy. At Software Advice, he researches topics, technologies and trends related to the customer relationship management (CRM) market.
When not covering CRM technology for Software Advice, Luke can be found performing and dancing with local theater troupes, swinging on a trapeze or in an aerial hoop, bedazzling costumes with LED technology and cuddling with his three-legged cat.
43 percent of real estate buyers begin their search online. Our research shows agents using websites and social media to attract clients, and how they're doing it.
This report will help Web-based customer relationship management (CRM) buyers choose the best system for their business.
This e-book simplifies the process of finding the right marketing automation system for real estate professionals.
This e-book contains important information for sales managers looking to implement a new CRM system, including tips for selecting one that is a good fit.
This report will guide prospective sales force automation software buyers through the selection process, revealing the top reasons their peers seek these types of systems.
We conducted a survey to determine how consumers feel about e-commerce companies using text mining practices to personalize product or service offerings.
This report will guide marketing automation software buyers by revealing the top reasons their peers seek these types of systems, the functionality they desire most and more.
We investigate how predictive analytics can be used to identify quality social media influencers, connect with them and generate shareable content.