Clubworx Software


 

Clubworx is a cloud-based fitness management solution for fitness club owners and personal trainers. Designed for small and midsize gyms in the United States, Clubworx helps with tracking daily member attendance, member-database management, payment details, business reports and more.

With Clubworx, users can track their monthly cash flow, design customizable programs and analyze business data for relevant trends. The solution allows students to automatically fill in their details via an online form and select the program of their choice. 

Clubworx offers an automated payment system for sending automated reminders and payment updates to students via email and text messages. Users can also generate payment reports for monitoring payments received, failed or pending at any particular time. Other features include website-design tools, attendance reporting, campaign management and member profiling and grading.

 

Clubworx - Grading
 
  • Clubworx - Grading
    Grading
  • Clubworx - Communication with students
    Communication with students
  • Clubworx - Analytics
    Analytics
  • Clubworx - Cash flow
    Cash flow
  • Clubworx - Revenue
    Revenue
Supported Operating System(s):
Web browser (OS agnostic)

11 Reviews of Clubworx

Showing 1-11 of 11

 

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Liam from The Camp Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

clubworx is fantastic for keeping tabs on members although the financial aspect is lacking.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to monitor client participation much more effectively. This has allowed me to focus on those who need help most and grow participation levels!

Pros

I love having all of my clients and members in one easy filing system that monitors their attendance and allows for me to contact them all at once.

Cons

The financial aspect of the program leaves a lot to be desired.

If I want to check how much money I will receive in my next payment or how much I should have received in my last I have go through this annoying process where I choose the dates and add up the payments over two pages. Very frustrating. I mentioned this prior to now and received a phone call from the service desk, the lady was lovely but really did not have any solutions.

Source: Capterra
 

Jess from Perfect Fit
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Amazing intuitive software - simple to use and effective. Has revolutionised our fitness studio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hands down the most intuitive and simplest software to use. We tried out so many different providers including Mind Body which the entire industry seems to use yet were told by MB that we had to move across our payment system which is simply a big no-no for us. Clubworx provided everything MB had and more. And were so very responsive to our requirements when we had special requests, even after-hours support.

Pros

It's intuitive and simple. Integrates with Stripe and enables both the waivers and payments to be done in the one action.

Cons

No drag and drop feature on the calendar. This would make it even easier to schedule and move sessions especially flexibility is required by our clients.

Source: Capterra
 

cheryl from Excel Martial Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I am liking the program more as I get to know how to use it. The customer support is awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everything I need in one program. Attendance, fees, emails and more together in one place.

Pros

I like how my questions are answered in detail and the fast response I get. The program is set up very user friendly.

Cons

I don't like how the reports are set up to use. I find it a bit confusing on how to make reports the way I want them, but i'm sure as I use them more I will get used to them.

Source: Capterra
 

Nigel from Fitter Faster

February 2017

February 2017

Save Time, Money and your sanity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Brilliant program and very easy to use and get your business moving in the right way. If you are looking for a system for scheduling and accounts for you fitness facility you've got to try ClubWorx.

Source: Capterra
 

John from Peninsula Yoga Centre.
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Clubworx is the best IT business decision I've made.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, functional and keeps my business open 24/7. I'm very impressed with the back up and support I've received. Every question answered simply, accurately and quickly. I highly recommend Clubworx for other yoga studios.

Pros

Support. Ease of use.

Cons

Haven't found any yet after 6 weeks of use.

Source: Capterra
 

Renee from Rapid Training and Bootcamp

July 2015

July 2015

Simple and easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I work in a studio and also run outdoor sessions. Club worx has been a great program for my business. It is so simple to start using. Emily is fantastic and helpful. I love how customisable the system is and the reporting is great. I'm going to start building my website in club worx soon.

I would like the system to link with xero. Hopefully that can help soon.

Source: Capterra
 

Juliana from Pizol Brazilian Jiu Jitsu

July 2015

July 2015

Having Great experience!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I'm moving from other software because they were charging too much, and the software wasn't offering the much i was paying . I'm very impressive with the attention they give.
The software is really easy to use and add a member. What was a big deal for me after some bad experiences with the trial on others software.

Congratulations for a great job you are doing.


Source: Capterra
 

Paul from Paul's Outdoor Gym

July 2015

July 2015

Easy to use with great customer service.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've just moved from the free trial to the bronze account. Everything has been smooth and I've been really happy with how quick Dave and Emma get back to me with questions about the system.

pros
1 set up is really quick and easy
2 always someone to talk to online or on the phone to help out with questions
3 has everything i need in one place
4 love the new booking set-up

cons
1 would be good if it was integrated with xero
2 would be good to have an ipad app instead of using it on safari

Source: Capterra
 

Benjamin from Ben Dydyna @ FLO Fitness and Martial Arts

June 2015

June 2015

The software is easy to use. The value is exceptional.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pro's: Right from the get go everything seems to flow with setup. Laid out very orderly and simply. Everything you need, not much you don't. Perfect for someone wanting to direct new clients too. Looks professional and best part is is it's web based. Customer service, ESPECIALLY Emily and Dave, are kind and helpful... They respond quickly, usually within minutes, sometimes hours, but what can you expect for forty a month? Overall, well worth the money.
Cons: There are some minor errors that still haven't been resolved. Like the menu button at the top right corner of the website. It should just be removed. Also not all of the main background picture shows when on the website via mobile phone, but I don't think it's meant to be used exclusively on a mobile device, but nbd anyway. O, and members cannot pay for services online on their own.

Source: Capterra
 

Michael from Mick Robinson Boxing

June 2015

June 2015

Tried a few other software options for my boxing studio but they were all too confusing for my needs

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros
Easy to get started and use
I can always contact someone right from my clubworx account
Easy bookings and payments
Cheapest option I looked at

Cons
No problems so far, everything I've raised has been explained clubworx

Source: Capterra
 

jay from www.fitxnj.com

February 2015

February 2015

The best new gym and group training software

Ease-of-use

Product Quality

Ease-of-use
Usability
Product Quality
Quality

This new company is the best easy configuration of all settings to customize and work for you. They will go to extra lengths and maybe tweak things for your business great tech support

Source: Capterra