My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of My PT Hub

Showing 1-20 of 26

 

Start your review of My PT Hub

Click to start
http://www.softwareadvice.com/personal-trainer/my-pt-hub-review/

Tracy from Nutracelle

July 2017

July 2017

Incredible support, amazing app!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy to use My PT Hub is! It was easy to set up nutrition plans and assign them to our customers, as well as being a user myself I love how user-friendly it is when it comes to uploading progress photos, etc.

Source: Capterra
 

Marios from Personal trainer

July 2017

July 2017

Not worth it. Expensive for what it is. Ensure you read T&Cs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I learnt it's unnecessary

Pros

Nice layout with lots of space. Clients could upload a photo which is a nice idea to give it a better feel.

Cons

Not interactive enough on a two way level.
Not made clear I was paying for subscription & not one off year purchase.

Source: Capterra
 

Dave from Dave Nelson Fit

July 2017

July 2017

The app is easy to use, and I have built a successful online business with the app!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to use on both ends and the video demos are awesome! My clients love the fact that they have a massive food database to track macros as well.

Cons

The customized app is going away. Also it would be nice to have better app training videos for the clients to use the app.

Source: Capterra
 

Maria from Pura Vida Wellness LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great App for my Business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My business has really grown!

Pros

This app is easy to use!
The users have access in their hand to everything right down to contacting me.

Cons

Some food entries are not correct!
Some foods also do not scan in. I wish there was a payment aspect to it for the clients.

Source: Capterra
 

Jennifer from Jennifer Ryans Fitness & Nutrition

June 2017

June 2017

Overall great app and my clients love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How easy it is to use the program. Creating new workouts, adding clients, and the new forms feature is awesome.

Cons

The nutrition part is the only thing that I don't like. This is the only thing on the app that I do not utilize.

Source: Capterra
 

Jaxon from xtremefitnesscamp
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Epic stuff!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Pen and paper is a thing of the past now I have My PT Hub to help manage and track my clients!
Customer Support has always been on-point from day one! Constantly helping me with any questions I have at a super impressive response time!
After recent discussion with the guys they have assured me of some awesome features they have planned and I can't wait to grow my business further with the help of My PT Hub.

Cons

The only con I can think of would be not being able to categorise my clients. But knowing these guys and the rate of which they produce updates and new features, this will be available by the time i've written this!

Source: Capterra
 

Andy from 40 Up Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Stopped using it with most clients as nutrition function doesn't work for clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None

Pros

Simple to add clients and update measurements. Videos helpful for clients to see exercises with teaching points

Cons

Help for issues with clients difficult to come by so most clients stopped using it. Tried on more than 1 occasion to get help but didn't get sorted to my satisfaction. Out of 15 clients only 1 still uses the software

Source: Capterra
 

Jim from JimFit Transformations LLC.
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great experience with Mypthub. This software made it possible for me to become the business owner I

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I received the ability to run and manage my own business

Pros

Easy to use and manage multiple clients.
Customer service is top notch.
Easy to use for clients.
Updates are being done to improve based on feedback from users.

Cons

Over all I am very pleased with my experience in using mypthub to manage my business. Whenever there is any cons I can think of I just reach out to customer service and they take care of everything for me. Helps me concentrate on my business and less about the software itself.

Source: Capterra
 

Maria from Pura Vida Wellness LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Best App I've used for my Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows me to run my biz from anywhere!

Pros

This app allows my clients to have everything in the palm of their hand. I love that they can message me and the turn around time is prompt.

Cons

There are some food calculation errors that I see. As a dietitian, it's a little frustrating, but I just make the adjustments.

Source: Capterra
 

Jamie from Jamie Jacobs Personal Trainer
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Incredibly useful for keeping track of clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Constant contact and tracking of clients

Pros

Ability to send programmes and nutrition plans to clients, the video Demos of exercises and ability to for clients to log nutrition

Cons

Booking clients in on the calendar for sessions is very long winded! A feature to send weekly challenges to clients would be very useful

Source: Capterra
 

Jimmy from JS Elite Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

MyPTHub is a great piece of kit that can be used on multiple platforms to track clients progress.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Making it much easier to be able to look after all of my clients. It is an all-in-one solution that keeps on growing.

Pros

The ability to use it on both a desktop computer and a smartphone which is convenient for both myself and my clients. It is an efficient piece of software that once you have learnt how to use properly can save you a lot of time going forward. The new scheduler feature is a great addition that allows you to create a plan of action for your clients on specific days, and even at specific times of the day, which makes it clear for them of what they need to do and when.

Cons

It took a bit of time to get used to using the software, and at first it was quite limited in what it could do. However, over the past 12 months, they have done a great job in adding numerous features and upgrading existing ones which has been a welcome addition and what has made me decide to renew my subscription.

Source: Capterra
 

Tynan from Illuminate
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Has been so helpful to my clients and feeling like I have something professional to offer them!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the new scheduler. Makes everything so much easier especially getting people to progress. I also like the picture taking ability but it's a bit challenging for everyone to get it. Perhaps something where they have the option to not let me see the photos would motivate them to take it.

Cons

It's a bit difficult to assign Programs to new clients and make it easy. If there was a way of mass selecting but also mass changing weights that would be nice. The biggest problem I face with the software is that I'll assign a weight to someone and when they progress they'll change it but I won't know which ones they change. If I could get a notification everytime someone changes their weight during a workout so j can change it in their program that'd be so useful!

Source: Capterra
 

Michael from Bodybybroadway
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

I love it makes my job so much easy!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have more client on the app and it help make more money monthly.

Pros

That can share with my client and write from my phone , send diet rewrite and you update photo do body fat from the app.

Source: Capterra
 

Damien from DGFitness

June 2017

June 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease to use

Pros

Easy to create plans for clients. Video demonstrations for exercises are a great addition and it is very easy to create plans and use them.

Cons

Nutrition side isn't as good for scanning what you eat for clients. If you're just looking to flexible diet, my fitness pal is better

Source: Capterra
 

Anthony from Armagh Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Remarkable software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Full PT trainer suite for my clients

Pros

It is extremely easy to use and it the complete package. Anything I needed to do, My PT Hub had the feature.
The price is almost criminal its that good value.
The support and response time is the best around.

Source: Capterra
 

Dana from Lunacy Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

I love PT Hub it's helped my business so much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More structured workouts for my clients, being able to create more residual income and the flexibility of doing more without having to put in tremendous extra hours.

Pros

I love the pre made workouts it makes my job go faster and more efficient. I love the use of the scheduler I can pre make all my clients workouts for a month or more. I like the fact that my clients can access the app anywhere and have really awesome workouts.

Cons

I wish that the scheduler showed up under the clients profile as a icon like the food,Workout exc

Also would love to have more pre programmed nutrition plans ... like carb cycling, vegetarian meal plan, muscle gain..

Also, the results tracker is a little confusing and isn't easy to go back and edit.
Also, it be cool to send like a mass email or newsletter from Pt Hub... kind of like what constant contacts does?
It also be cool to see... a water intake feature, also if a client does a different workout that they can log a workout they did and the trainer gets the notification.

Source: Capterra
 

Shamar from UFiT Training, LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Has been a great tool for my business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of workouts to choose from with descriptions and videos. The ability to write more descriptions beyond that.

Cons

Tough to explain to new users how to use. Not being able to add videos to the app for certain exercises or more description for members.

Source: Capterra
 

James from FitLab UK

June 2017

June 2017

Brilliant. Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to write workouts and nutrition plans with ease. The layout of the desktop and mobile versions make it so simple.

Cons

The app can be slow to load at times, and would benefit from a much faster/easier logging in process (perhaps the fingerprint scanner on most top spec smartphones)

Source: Capterra
 

Kristi-Lynn from In-Joy Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Upgraded my entire business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Endkess bdnefits. I'm worth more as a trainer, purchase packages help me track my sales, I never miss a beat especially now with scheduled feature. I'm really thankful for my pt hub.

Pros

Helps me stay organized and on top of many clients at once! Provides the client with several incredible resources. Love the macro tracking. Also the fact that you provide schedule, workout and meal plan/templates is incredible. Pays for itself in seconds. I'm completely sold. How I survived without my pt hub I really don't know.

Source: Capterra
 

Tyrell from SwoleMigo

June 2017

June 2017

Loving the experience !!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better experience

Pros

I like the notification feature and how I'm able to connect with all my clients instantly . They love it as well

Cons

I don't like that the time zones can't be managed. My clients are getting confused on times when I book sessions

Source: Capterra