PTminder Software


 

PTminder is a cloud-based fitness training solution that helps gyms, studios and personal trainers manage day-to-day activities. The tool can be accessed on mobile devices through the mobile app available for iOS and Android phones. PTminder enables training studios to manage administrative tasks and front-desk operations such as client management, reminders and payment processing.

PTminder allows trainers to publish their class schedule online so that clients can view the schedule and book classes themselves. Automatic SMS and email reminders are sent to all clients. Clients' performance, fitness goals and other information can be tracked online by trainers in real time.

PTminder offers calendar scheduling to manage the trainers' schedules. It also collects payments from clients by accepting debit and credit cards. Other features provided include performance reporting, online client store, integration with existing website, client assessments and setup of trainer accounts. PTminder offers payment integration with DebitSuccess, PayPal, Stripe and Ezidebit.

 

PTminder - Calendar
 
  • PTminder - Calendar
    Calendar
  • PTminder - Payment management
    Payment management
  • PTminder - Client details
    Client details
  • PTminder - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

35 Reviews of PTminder

Showing 1-20 of 35

 

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Karen from KaPOW Healthy Living Ltd.
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Im a new business owner working my way through it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

Easier to organise my clients using the calendar. Which is lame considering all the features it has. I just don't have the time to set everything up. Now if that was done for me then I would be a 10. I have tried the stripe thang it, but again im too early in my business.

Pros

clear
affordable
the calendar is the best one I have found and I choose this software because of the calendar
When I get my website I will probably use more of its features.

Cons

I cant upload my own custom fitness videos/workouts for my online clients. I don't like using other people video banks as the client buy into me as their PT so it makes it more personal. Therefore i subscribe to another app for this. 'trainerize'
It doesn't connect with paypal and gocardless

Source: Capterra
 

Julie from Julie M Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

This is definitely the most efficient software with everything a Personal Trainer needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I know where I am at financially and where my clients are at with their payments etc.

Pros

I like the calendar and the account system to reconcile all of my clients. It's very easy to use and is great value for money.

Cons

That there are not as many functions on the ipad/device version. Also it would be great if it could be used offline.

Source: Capterra
 

Jamie from 8020 fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very easy to use and better still the support is very fast and effective

Ease-of-use

Functionality

Product Quality

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Value for Money

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Support

Able to manage my clients and payments far easier

Pros

User friendly and not expensive for the amount you get. It also has its own app so you can book appointments as you go.

Cons

I would like it if I could charge customers via the app for products and packages, also if the customers could have the app to purchase products and services

Source: Capterra
 

Junior from JH FITNESS ACADEMY
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Moved to PT Minder from Mind Body Online and soooo!! glad I did. Brilliant bit of software. 5 star.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

Value for money. Ease of use. Moving from a bigger software company that was charging a lot more PT MINDER has proved to provide a much better service at a much cheaper price. They are great!!!

Pros

Value for money. Saving a MASSIVE £600 a year in relation to what I was paying. The ease of use of PT Minder means you do not need to be constantly ringing up for support. Simple online support by live customer support normally works out any problems you may have. As well as this when the solution is given you normally find it is a simple one that you can remember for next time you are using the system. The screen interface is very good. All of my clients have said it is a very easy to use and book in. I find it a lot less confusing to use then the MindBody software I used for over a year. PT Minder also seem to take on board any suggestions and look to develop from your user experience. I have found that they are catering for all the things that I was getting with the Mind Body Software at a QUARTER of the price. As well as this is the fact that the system is very easy to use. Cannot recommend the product highly enough.

Cons

The app is not as good so I tend to use the website version when on the iPad. The 4 star rating on overall quality will be 5 star once the app is sorted.

Source: Capterra
 

Junior from JH FITNESS ACADEMY

May 2017

May 2017

Moved to PT Minder from Mind Body Online and soooo!! glad I did. Brilliant bit of software. 5 star.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Value for money. Saving a MASSIVE amount a year in relation to what I was paying. The ease of use of PT Minder means you do not need to be constantly ringing up for support. Simple online support by live customer support normally works out any problems you may have. As well as this when the solution is given you normally find it is a simple one that you can remember for next time you are using the system. The screen interface is very good. All of my clients have said it is a very easy to use and book in. I find it a lot less confusing to use then the MindBody software I used for over a year. PT Minder also seem to take on board any suggestions and look to develop from your user experience. I have found that they are catering for all the things that I was getting with the Mind Body Software at a QUARTER of the price. As well as this is the fact that the system is very easy to use. Cannot recommend the product highly enough.

Source: Capterra
 

Christopher from FITBOK
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

PTminder has taken the stress out of client booking!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

I used PTminder from the very start of my PT career to make sure that I didn't have to stress myself out using a paper diary with manual bookings. PTminder does everything from me. I love that everything is all in one place and it always works. The best part is that clients payments are automated which makes life so much more efficient. I couldn't recommend PTminder any more and I'd suggest it to every PT in the business.

Pros

Automatic payments!

Cons

The design and appearance could be a little bit more attractive - looks a bit basic.

Source: Capterra
 

Tiffany from Perfect Curl
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Overall Happy with a few kinks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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I have been using this software for a few months and I am happy with it although there are a couple of features that I wish were improved. For my clients who miss sessions or go on vacation, the system is a bit cumbersome to track that. I have to create an owed session code and credit the customer another session instead of the system automatically tracking it for me. For clients who go on vacation, the pause feature does not let you select your own date. The dates are based on their membership start and end dates so that also makes a bit of extra work. The system otherwise is fairly easy to use and customer service is always available although I think there may be a language barrier which makes some of the communication more time consuming to explain. But they are always very nice and helpful and do follow up if there was a question they have to research. When I first bought the service, the feature of having merchandise for sale was not available and now is so that was a great improvement. There have been other upgrades based on feedback so I know that this company is willing to grow, which is great. I am a small business (sole proprietor) so this software has been ideal for my needs.

Pros

ease of use, availability of customer service and willingness to be helpful, value for money

Cons

customer service language barrier (sometimes takes a while to explain the issue), limitations for missed sessions tracking and pausing a membership tracking

Advice to Others

overall I like this software and am happy with it. I tested every other major software company and this offered the most flexibility and the best price. There was only one other company that offered more flexibility, but they had a lot of negative reviews about difficulty with customer service and was cost prohibitive - both turn offs.

Source: Capterra
 

Jimmy from Reid Fitness & Performance
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great to a degree

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Have been using PTMinder on and off for awhile now, and I quite like the set up. After waiting for awhile, the workout planner turned out to be a bit of a let down as you can't use it to track progress, it's just session by session print outs. Cost wise, it's also a bit pricey. Outside of that, they provide a solid service that does all the basics and then some in regards to client management and scheduling. Bit to heavy on just the financial reporting side for mine.

Pros

Scheduling and client management

Cons

Cost, workout planner is a let down

Advice to Others

The cost would almost be worth it if the workouts were also trackable in the way of tracking a clients weight lifting progressions

Source: Capterra
 

Ryan from Ry 9 Fitness

April 2017

April 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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PTminder has been very easy to use from the start. I like how easy it is to input everyones information, and it is great that it posts the upcoming birthdays on the main page.

Source: Capterra
 

Katherine from Healthquarters

April 2017

April 2017

Best PT & groups classes booking system I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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I love PT Minder. It is the best PT & groups classes booking system I've used. Easy to use, great support and the site is constantly being upgraded.

Source: Capterra
 

Kate from Bay ActivePT
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great program, have been using it for a few years now and have been impressed with the constant improvements they have been making in there software, making it more integrated and generally making my job easier. On the rare occasion that I have had a problem the customer support team have been straight on to it and exceptionally helpful.

Pros

Easy to use and links in with many other programs I use.

Cons

It would be great if there was someway to create a link from my website to ptminder for non clients to book appointments, therefore they would not require a log in.
I think there should be a way to round off/finish a financial year.
Would be great if it interlinked with MYOB for accounting purposes.

Advice to Others

I have been really impressed with all the upgrades that have become available!

Source: Capterra
 

Amy from Rock Your Body Right
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great for group training!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love having software available to book in all my clients especially as I train small groups. Any questions I need answering are dealt with straight away by Valene who is super helpful!!!

Pros

Booking in clients and having a way to reconcile everyone

Cons

When I have a new client or someone renews I have to add each individual session. I can't find a quick way of adding them in whether they do the same session each week or different ones (which I understand would be harder)

Advice to Others

I've not Tried the workout or nutrition plans yet so not sure how they work but I will have a look. Otherwise apart from the comment above, no.

Source: Capterra
 

Vaklev from Newbodyresurrection Personal Training Studio

April 2017

April 2017

The Best Yet!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is everything you need as a personal trainer.. I own a small personal training studio and this software does everything for me...

Source: Capterra
 

Moayyed from The Healthy Conscience
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent business management and organisation tool for PTs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Versatile app that covers all the business organisation needs and more for a small PT business like mine. Well organised process flow that seamlessly places time and financial data in to synced records. Simple dashboards and the ability to crunch complex reports like average time costs, projections and reconciled earnings make this software a reliable virtual finance and admin department.

Pros

Reconciliation and calendar management

Cons

Lack of options in app version.
Bugs in app.

Advice to Others

Get paypal.
Well designed mobile app as portal for clients.
Sync with tracking apps.

Source: Capterra
 

Kate from Brown Hornet Fitness

April 2017

April 2017

Best Gym Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We did a lot of research into gym management software and even purchased software from another company before using PTminder...it ended up being horrible and we had to cancel it and search again. Finally, we found PTminder and purchased it after the free trial. The customer service is amazing, even during the free trial. They are always available to help and are always courteous and diligent. It's so easy to just use the chat to speak to the customer service agents, and they act like they are your friends. :) Easily the best feature is the customer service, but combined with a great product, I think this is the best gym management software!

There are some features which I hope they will add to the software soon. But they routinely update with new features and small upgrades, and they take our suggestions to the development team.

Source: Capterra
 

Jared from Division-1 Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Best PT Software I Have Used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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In this business management software is key. Without it you can chase you money for months and it is also difficult for clients to have confidence in your business. PT Minder makes it fairly simple.

Source: Capterra
 

Andre from Max Sport Performance Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Best PT Scheduling Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service, customer service, customer service!!! They excel in giving you the best user experience and service if you have ANY issues with their software. Their super friendly staff responds almost immediately when you have questions and my experience has only been positive with them.

They are constantly updating their system and going according to user feedback, so if there is a feature you would like implemented, please ask them as they may try to implement it depending on the demand (they actually listen to you)! I seen this happen firsthand.

It did not take me very long to understand how their system worked, you get these cool and simple financial graphs to let you know how much you are bringing in, staff and client scheduling is very intuitive, you can integrate online payments with their software, which is awesome (you get you very own online store through them), they have a phone app that syncs everything when you are on the go and the list of features goes on and on!

I tried many software when I was shopping around and I immediately wanted this within 15 min of trying it.

Just try it, you have nothing to lose and their amazing staff will have your back!

Pros

Everything

Cons

Maybe the pricing to add additional trainers/staff, but the customer service you receive and the quality of the software makes it worth it.

Source: Capterra
 

Andy from inshape personal training Andy Preß

April 2017

April 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great software I can use for managing my customs. Unfortunately, I'm still missing the German version, but I'm looking forward to this update. Keep going, you guys are doing an absolutely great job.

Source: Capterra
 

Tomas from Coach TJ Basketball Performance llc

April 2017

April 2017

What a great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This system is absolutely great. While I am not a personal trainer the value of using PTminder has increased my productivity ten fold. Customer service is outstanding . They are knowledgeable, courteous and always willing to help or go the extra mile. I could be more impressed with this system and customer service. Well worth the value for the money. There are a few features I would like to see added such as the clients ability to respond to a reminder that they are or are not making a class instead of assuming that the client will attend. Adding a simple survey to the reminder will help trainers like me to better schedule classes and content. While I am not a personal fitness trainer, the website has helped me manage my business needs as a basketball trainer trying to schedule clients, manage expenses and packages. This is a great website and tool.

Source: Capterra
 

Mario from WorldPro fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Such a great tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love using the software, as it make planning workouts and diets for all my clients and myself. The team behind the software product did a great job and take every feedback to customize all the features as best possible! I'm a big Ptminder fan.

Cons

Workout discrimination can't be added, when creating a customised workout routine.
Diet plan doesn't low a basic information about the diet itself, so I got to add such general information under a specific meal note.
Most my clients are online clients, so there should be a way to have options in the schedule to choose specifically online appointments (check-in) as location and notes like Skype, WhatsApp, etc., and timezone.
Many workouts with exercise band showing wrong a YouTube and discrimination - It's mainly barbell exercises by adding a band - I would like see more home toning/slimming exercises. It costs much time to create customised home routines.

Advice to Others

Thanks, I recommend this software, even though I just started using it.

Source: Capterra