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Overall customer rating: Customer rating:

 (68)

 (15)

Recommended by: Recommended by:

65% of users

77% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Being on our company’s scheduling team, I love how organized I can be in Asana. ... Everything is time-stamped, there is the ability for comments on tasks and notifications can be emailed once tasks are completed. ... Everyone can always be one the same page and know what's going on.”

- Cara Salom, Sparefoot

“I’ve been using Evernote for almost one year and it is simply amazing. As a small business owner, my day is a whirlwind of tasks ranging from management to marketing to maintenance, and with Evernote I can stay organized without slowing down.”

- Ravel Ulmer, BGA

Most negative review: Most negative review:

“In a very basic sense, it's just hard to use. It seems counterintuitive. It's hard to search for things, and find them, and share them and sort them into various categories or places.”

- Katelyn Watkins, Sparefoot

“The biggest problem with Evernote—and this is a BIG problem—is: They have no method for removing duplicates. And, while on first glance this might not seem like a big deal, I have somewhere in the neighborhood of 50,000 files in Evernote. Imagine trying to go through 50,000 records manually, looking for duplicate records to remove.”

- Paul Griswold, Fusion Digital Productions LLC

Pricing:

How it's priced: How it's priced:

Cloud-based: Monthly subscription fee for each user login. Premium versions available for teams or entire organizations.

Evernote is a cloud-based solution. You pay a monthly subscription fee for each user login.

Contract term: Contract term:

Cloud-based: None required.

Evernote requires no contract for cloud-based deployment.

Upfront costs: Upfront costs:

None, beyond monthly subscription fees.

No upfront fees.

Recurring costs: Recurring costs:

None, beyond monthly subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Ease of Use:

Overall customer rating: Customer rating:

 (68)

 (15)

Most positive review: Most positive review:

“Simple to use with a lot of enhanced features. I work for a startup, and we're always adding new members to the team and some haven't used Asana in the past. We can easily onboard them and get them on the platform with no training and a short learning period.”

- Robin Patin, RealContacts

“From pics to videos, audio, whatever, Evernote has me covered! Evernote won me with its ease of use, speed and connectivity.”

- Gabriel Sheffield, EliteHealth Pharmacy Staffing

Most negative review: Most negative review:

“Unlike other project management tools and task tools, it was actually confusing to use.”

- Christine Weinbrecht, BWC Coastal Consulting

“Easy to collect, a little harder to find what I’m looking for. It needs more google-like magic sauce.”

- David Fox, Comperio, LLC

Support:

Overall customer rating: Customer rating:

 (68)

 (15)

Most positive review: Most positive review:

“I’ve worked with Asana customer support a handful of times, and they’ve always been excellent: super-knowledgeable about their product and very professional.”

- Emma Nostrand, Sparefoot

“I haven’t had much need for the support channel because the product is so easy to use.”

- Maria Fernandez, Mari­a Fernandez Sedeao

Most negative review: Most negative review:

“The customer support is … through email only. I did not like that at all; I could not find one phone number.”

- Christine Weinbrecht, BWC Coastal Consulting LLC

“Like any big software company, they tend to have a hard time listening to what users want.”

- George Kairallah, GoToMyERP, LLC

Phone support: Phone support:

Phone support not offered.

Phone support not offered.

Online case submission: Online case submission:

Available to all users.

Online case submission included in subscription fee.

Online support options: Online support options:

Help website and knowledge base available to all users. Priority support with dedicated account manager available to Premium users.

Help website, knowledge base and online community included in subscription fee.

Training: Training:

Online guide included for all users. Instructional videos also available.

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.