(855) 210-9106

Call for a free consultation.

Overall customer rating: Customer rating:

 (1240)

 (1360)

Recommended by: Recommended by:

65% of users

90% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Being on our company’s scheduling team, I love how organized I can be in Asana. ... Everything is time-stamped, there is the ability for comments on tasks and notifications can be emailed once tasks are completed. ... Everyone can always be one the same page and know what's going on.”

- Cara Salom, Sparefoot

“I absolutely love everything about Slack—the gifs, the integrations, the alerts, reminders, emoji reactions (we use this as an idea voting system), the mobile app, the bizarre workatslack.com job board and the constantly changing improvements and updates.”

- Shamita Jayakumar, Jobvite

Most negative review: Most negative review:

“In a very basic sense, it's just hard to use. It seems counterintuitive. It's hard to search for things, and find them, and share them and sort them into various categories or places.”

- Katelyn Watkins, Sparefoot

“Slack is more expensive than Google Apps and its Plus edition is more expensive than Office 365. Given the wealth of function in those suites, and given Google Hangouts can be modified to replace most of the important features in Slack, this price is ridiculous.”

- Eric Lew, AppDirect

Pricing:

How it's priced: How it's priced:

Asana is a cloud-based solution. You pay a monthly subscription fee for each user login. Premium versions available for teams or entire organizations.

Slack is a cloud-based solution. You either pay a monthly or annual subscription fee for each user login.

Contract term: Contract term:

Asana requires no contract for cloud-based deployment.

Slack requires a contract for cloud-based deployment; renewed monthly or annually. With the free version, users can cancel at anytime.

Upfront costs: Upfront costs:

None, beyond monthly subscription fees.

No upfront fees.

Recurring costs: Recurring costs:

None, beyond monthly subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Ease of Use:

Overall customer rating: Customer rating:

 (1240)

 (1360)

Most positive review: Most positive review:

“Simple to use with a lot of enhanced features. I work for a startup, and we're always adding new members to the team and some haven't used Asana in the past. We can easily onboard them and get them on the platform with no training and a short learning period.”

- Robin Patin, RealContacts

“Slack is a really quick communication app. The user interface is awesome, and the native mobile app allows you to be connected every time you need to be.”

- Thiago Schoba, Scheller Books

Most negative review: Most negative review:

“Unlike other project management tools and task tools, it was actually confusing to use.”

- Christine Weinbrecht, BWC Coastal Consulting

“Starting a group and joining one are a little difficult. The process is a bit confusing and requires a lot of running around.”

- Emilee Christianson, TREKK

Support:

Overall customer rating: Customer rating:

 (1240)

 (1360)

Most positive review: Most positive review:

“I’ve worked with Asana customer support a handful of times, and they’ve always been excellent: super-knowledgeable about their product and very professional.”

- Emma Nostrand, Sparefoot

“I have limited experience with customer service in the past but with exceptional outcomes. Response times and information has been exceptional.”

- Miguel Gonzalez, Doctor Directory, LLC

Most negative review: Most negative review:

“The customer support is … through email only. I did not like that at all; I could not find one phone number.”

- Christine Weinbrecht, BWC Coastal Consulting LLC

“Slack is overhyped and will soon be like Dropbox in search of an exit.”

- Eric Lew, AppDirect

Phone support: Phone support:

Not offered.

Not offered.

Online case submission: Online case submission:

Online case submission available to all users.

Online case submission available to all users.

Online support options: Online support options:

Help website and knowledge base available to all users. Priority support with dedicated account manager available to Premium users.

Help website and knowledge base included for free.

Training: Training:

Online guide included for all users. Instructional videos also available.

Training not offered.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.