Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

1,758 Reviews of Basecamp

 

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Software Advice Reviews (81)
More Reviews (1,677)

Showing 1-20 of 81

Lauren from ADTRAV
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Basecamp User for 4 years!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would like ability to prioritize to-do's in order of importance (1st, 2nd, 3rd,)

Pros

It's ease of use, aesthetic, and affordability. Very easy to train someone on this tool. easy sell to use at my company because price is right

Cons

inability to produce status reports for clients. can't create timelines and successor tasks easily.

 
 

James from Michiganbread.com
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Basecamp software reciew

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This app works well for us. More functionality would be welcomed.

Pros

Very easy for everyone to use and understand. Very quick learning process, intuitive. Communication is effective with this app. Everyone know what is going on.

Cons

Very limited. Cannot add photos to to do's. Limited task tracking. No dash board with status of tasks completed. No resource loading abilities.

 
 

Shamita from Jobvite
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

A project managers dream

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Basecamp is what keeps my team functioning. It's easy of use allows us to manage projects internally within the team, as well as with external vendors.

Cons

The search function is lacking. It can't search the content of a thread, comments, or sometimes even the name of the task.

 
 

Kate from Digitas Health
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Basecamp - Good features, hard to find documents

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you take the time to get know all the features and functionality that this platform has to offer it can be a great tool!

Pros

This tool has a ton of good team communication features - automatic reminders, scheduling team meetings, running reports for overdue deliverables, team chat boards, etc etc. It's a good team hub and has a little bit of everything!

Cons

I find it hard to navigate the documents/files section. There are big thumbnails for each doc with an icon indicating what type of document but it seems to just drop everything into one big folder that be get cumbersome to navigate.

 
 

John from Ocean Alexander Yachts
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Simply could not live without it!

Ease-of-use

Functionality

Product Quality

Customer Support

For what we pay for this robust system, it manages our entire service operation. I'm sure people worldwide are using BC in exciting ways the authors never conceived when they were rolling out the platform. However, it is a huge part of my management team and my daily life. I could not work this effectively without it. KUDOS!

Pros

Ease of use. Portability for my users. Multi-platform use. Tickler system prompts my users for input

Cons

Wish we could add more tailored functionality for my business. Time tracking. Reporting. Inventory control. Ability to write our own queries.

 
 

parveen from Infosys
Specialty: IT Dept
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Nice design and functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

sometimes got slow, but that is fine considering the rich features

Pros

The tool organizes every communication in such a manner that has simply made my life easier which is quick and better. my team's productivity has increased to good extent and overall team spirit is up and also the client is amazed to see the results. Nice tool.

Cons

sometimes got slow, but that is fine considering the rich features, but this was managed, not a great issue

 
 

Dev from Damco solutions
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Base camp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used base camp in my last project. It's nice feature like.
First of all, we can restore file which deleted accidentally . Because its have trash folder as well.
We can share our ideas with others which have the permissions of base camp access for particular projects. Its mean we can manage user permissions.
If you are working with multiple clients , you can create the projects for different clients. We can set the milestones also.
In base camp we can check the days activity. So great to see what you missed in day.
But as per my suggestions, very lack of analytical tool . So user can analysis the project details. Also genrate the ratio of task with different status.
Please provide the facility to change the logo of some buttons and more attractive themes.

Cons

I can say that if any chnge is required on base camp is tab which show on the screen . They are not well managed.
Also. Mail format is not good.

 
 

Sumant from Damco Solution Inc.
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Basecamp Good Tool for Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a good tool and somehow needs a bit on improvement to remain in the competition.

Pros

- Good UI as it simple to use and can be learnt quickly
- Sharing of thoughts or comments
- Task highlights when due date is coming.
- File management and archiving
- Charting facility
- Catchup button for daily activities

Cons

Interface is bit confusing sometimes as navigation is little tricky but can be improved. Moving between different projects is also need some improvements.

 
 

Michael from Thriveworks
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Simple, yet effective

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I think Basecamp is a great tool for organizing files. I used it for project management. I also use it to help me manage my supervision notes for each team member. One of the features that I like is being able to upload documents to my Basecamp files. I also like being able to add and remove users to these files as needed.

Pros

Basecamp is easy to use. It's customizable. I find that it has all the basics - everything I need to effectively manage notes, files, and actions plans for my team.

Cons

Could use better search features. I would like to have better options for sending correspondence from the employee files.

 
 

Priyanka from Pinaki Technology
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Basecamp - File Manager, To-do manager, Collaboration and maintain artifacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Basecamp helped us in the execution of various projects, where we no longer maintain our communication via emails, but we have a more simple yet elegant way to manage our team's communication.
By having basecamp it is fairly simple to put things together, it has effectively helped us increase our productivity. Reduce any overhead of maintaining information,
It’s easy to see what the team is currently working on, what they are planned to do next, and remove any impediments.

Cons

Having several versions of basecamp being released, migration of projects from the old basecamp account to the new one can sometimes be time taking and cumbersome, this process needs to be streamlined.

 
 

Shantanu from Damco Group
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Useful Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

we used Basecamp 1 for year and really too good. I want use this project in my next project management. I really like it. it's making life very easy.

Cons

There’s way less busy work.
Easy to have additional users.
Simple functionality.
Tasks to be allocated to multiple people.

 
 

Bruce from Lehi Valley Trading Co
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Basecamp Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This was very difficult to learn, honestly after 2 years of trying, everyone in our company pretty much gave up on it.

At first, it seemed like it would be amazing. Then it got bogged down and became very difficult. I had to enter the same info multiple times in separate modules. The reports hard to view as well.

Now it just a rolodex for us. And to even get to some phone numbers it takes 3 or 4 clicks to move through the module.

Also, no email connection with Outlook. We tried numerous updates and it never really worked.

 
 

Josue from Ti-Sales
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

If we were able to export to excel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a really good software you can say easy to use, but not that easy. everything it's pretty much there.

Pros

I like the fact that you don't have to open the software to see what is going because of the email notification.

Cons

it would make basecamp better if we could export projects to excel. Also if ME as an admin would have more control over my user.

 
 

Mike from Busty and the Bass
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Basecamp is great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It does what it says, and nothing more. Good for keeping your project on time. Base is definitely a must have for any project.

Cons

The only downside to Basecamp is that its not a free service. That being said its still very much worth the money.

 
 

Grace from University of St Francis
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Easy use for widespread communication

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Its easy to use on the computer and as an app, the conversations are streamlined and easy to follow.

Cons

It is confusing to use at first, especially when selecting who to reply to if you miss the small check box at the bottom of posts.

 
 

Gabriela from Mug
Specialty: Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thanks

Pros

Sharing my needs with my colleagues, sharing photos, text documents, connection with other software.

Cons

More things to do, best calendar, the notes is kind of boring, i prefer to use google calendar and reminders

 
 

Me rove from Acceleration Partners
Specialty: Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Bring back Basecamp 2 features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I work for an agency and we used Basecamp 2 for years and loved it. We were super excited for v3 to come out. Unfortunately, the features that were previously available for interaction and project management between the agency and clients is gone which was very surprising. This made v3 unusable for us as an agency so we went back to using v2 - we are really disappointed.

 
 

Krista from Galderman Labs
Specialty: Marketing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Basecamp is a great tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use
Many in the industry use it
Helpful to keep your project details
Easy to have additional users

Cons

Not all of my colleages us the system
Need to make sure everyone has a good idea of how to use the tool before intro

 
 

Francisco from OCTO
Specialty: IT Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good and cheap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Tried other product management and collaboration apps. This was the easiest to deploy. Ease of use, one fixed annual fee not per user

Cons

App is a little cumbersome, tasks can not be divided into multiple teams / projects. try it free first before committing

 
 

Cliff from WL Studios
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Used it for developting a website. Kept everyone on the team up to date. We got notifications on phone which would keep up notified.`

Cons

Was a small bit pricey after the months trail...we were a start up company with no investment so was hard to keep it going

 
 
 
Showing 1-20 of 1,677

Esther from Fulbright
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Very user friendly. Perfect for small group project work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple pricing and unlimited users. Ability to upload mutual shared documents. Can assign tasks, set reminders.

Cons

Not customizeable, outdated software unless you are looking for simplicity, not able to keep project budgeting.

Source: Capterra
 

Garrett from VitalSmarts
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Great product, very well thought out.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The biggest benefit is being able to have multiple people work on, collaborate, add to and converse all at the same time on one project. It just works seamlessly.

Pros

I love how easy it is to communicate and transfer files (even big files!) between co-workers. It makes for fast and efficient work flow.

Cons

I think the mobile app needs work and the integration of the Harvest time tracker could be better ¿It should be easier to see what hours I've put in on a project.

Source: Capterra
 

Candace from FBC Hickory Withe

July 2017

July 2017

I had a very positive experience with Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use is the thing I like most about the software. It was so easy to communicate during the building of our new website. Being able to login to the software or even just use Basecamp email made everything so easy.

Cons

I really have no negatives to list about this software. It was a great tool of communication for us with our website designers as we launched a new website.

Source: Capterra
 

Filip from BlueSoft

July 2017

July 2017

I have been using basecamp for issue tracking and managing customer relationship.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great issue tracking, seamless file and picture attachments, great customization possibilities and nice touch&feel

Cons

Not to readable issue list, also the issue controls are not very intuitive, i would like to see big button 'resolve' and some visible assignment controls.

Source: Capterra
 

Naveen from GE
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

I have used this while implementing a gamification based learning platform ..easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking projects with someone outside the company. As we cannot afford to have a vendor use our internal software due to security restrictions. This SW is web based and was just a click away from a browser

Pros

Ease of use, registration and efficient customer service support that responds very promptly. I loved the interface and its color scheme was very nice

Cons

Could have offered advanced features as well to be able to implement/track multi generation projects/programs

Source: Capterra
 

Kunal from Affine Analytics
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

This the must have easy to go software for the client management business models

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simple daily updates and multiple threads with multiple subscriber

Pros

1) The email updates to each of the subscriber of the thread
2) Easier to maintain and track work progress

Cons

1) The formatting issue while copy-pasting stuffs
2) The undo (ctrl+z) doesn't work always
3) Refresh feed lands me at the top of page instead of bottom (sometimes)

Source: Capterra
 

Adam from P4 Global LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Basecamp is a user friendly project management software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I thought the functionality and task management capabilities were very useful. My team was able to communicate within Basecamp dashboards and see the trail of taskings.

Cons

I thought there were other comparable and more cost effective solutions such as teamwork. Why would I pay the additional premium for the same capabilities?

Source: Capterra
 

Joe from Innovah LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Whenever I work on large projects we heavily rely on Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps keep the project moving forward and saves us a lot of time.

Pros

Basecamp keeps the project moving forward, keeps it on schedule, and provides a lot of good collaboration tools with the client.

Cons

In highly active projects the activity recap email can get pretty long, but I suppose that isn't really Basecamp's fault.

Source: Capterra
 

Lauren from Algonquin Sports for Kids, Inc.

July 2017

July 2017

Basecamp has been difficult to set for and use for a group of 4.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can't think of any benefits since after we set up it proved to be too difficult for the group.

Pros

Basecamp is very organized and allows you to communicate with others in your group. It is versatile for different types of groups- professional to more social.

Cons

While basecamp is organized it is difficult to understand if your mind does not work that way. It takes a long time to set up, which not all participants in the group have. Therefore we stopped using it because it was too time-consuming.

Source: Capterra
 

Tweheyo from Youth development Initiative (YDI)
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Used on wide range of applications which are simplified.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Entrepreneurship strategies.

Pros

I like it, because is applicable on wide range of devices that allows mobile and stationed devices.

Cons

Takes long to reply on the proceedings which which takes a lot of time for the next step on the project/entrepreneurship .

Source: Capterra
 


July 2017

July 2017

Basecamp feature set is pretty basic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think Basecamp is a good tool to ideate, but it does not have mind map network, bot AI, and patent creation features that are all found on Zillable. It’s totally free to use too.

Pros

task management
easy to use
free trial

Cons

No Bot feature
No Mind mapping feature
No Patent Creation feature

Advice to Others

It's good for managing small teams.

Source: GetApp
 

Reinaldo from Grupo212

July 2017

July 2017

It´s the best software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This helps to keep all information together and streamline communication within Basecamp also Incredibly easy to find your files

Cons

When creating a task, you are also unable to list an estimated duration or assign the task to multiple users.

Source: Capterra
 

Abby from Lincoln Park Community Shelter
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

I like the idea of Basecamp but it's missing key features needed to make it work for my organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A hub to save documents. But honestly, I prefer Dropbox.

Pros

Basecamp makes it easy to upload files. It is also very easy to change file names during the upload process.

Cons

There isn't a feature to create folders, only labels. I really want folders so I can put like items together and keep the project really updated. Unfortunately because it's only labels the projects often look overloaded with files.

I also wish you could update files within base camp.

Source: Capterra
 

Brandon from FGS

July 2017

July 2017

Great product for working with internal and external partners.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There seems to be a general familiarity out there in the business world to this product and it's widely recognized. When I tell someone I want to use Basecamp most the time they either already used it or have at least heard of it.

Cons

The interface could use an update. It is somewhat user-friendly but seems to have some redundant features and isn't as smooth as it could be.

Source: Capterra
 

S'Elaina from TMC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Basecamp was easy to use and navigate. It serves as a great point of reference with ongoing projects

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

It was easy to track progress, see other responses and respond to issues as needed.

Pros

I liked having the ability to send emails to the entire group or specific people, the response generation via email, and how attachments could be viewed separately.

Cons

What I liked least was that files could not be dragged and dropped; the email responses were overwhelming at times

Source: Capterra
 

Anthony from Lewis Communications

July 2017

July 2017

Great Tool for an Agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to quickly see all your to-dos in one click. You can also see all of your activity which can help in billing.

Cons

Can increase your emails considerably. There is control over that but often an entire team is notified about things that only a couple of people need to see.

Source: Capterra
 

Alex from Commercial Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Good place to share work status with colleagues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Able to share and store large files, get up to date status on projects without having to nag people or sit in boring meetings

Cons

Cost of product, requires the whole team to be sold on this platform and perhaps duplicate some work with other applications

Source: Capterra
 

Ronald from Jalasoft

July 2017

July 2017

Practial and solid solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is to use. This software makes my day easier and saves me time to focus on the more important tasks that my job requires of me.

Cons

I do not like all of the manual inputting that has to happen but can't really get around that because all of the information is necessary. But once that part is over, the software becomes very easy to use and quicker.

Source: Capterra
 

James from Bluetext
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Good tool for task tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficient task management and collaboration

Pros

It's fast and lightweight, and allows for efficient task management within teams and the entire organization. It's mostly well-designed and doesn't include unnecessary features.

Cons

I definitely think My Assignments should have its own keyboard shortcut - I set one up through Mac preferences because I used that page so much. I also feel the UI could be a bit less cluttered, but it's not bad at all.

Source: Capterra
 

Suman from Maptags
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

It was an awesome experience using basecamp in our organization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The function of finding everything at one place because generally its really hard to collect everything. Some other features like collaboration, group email etc.

Cons

Though we didn't find any things related to function sometimes customer service seems broken. Few complaints from our team members.

Source: Capterra