Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

1,557 Reviews of Basecamp

 

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Software Advice Reviews (77)
More Reviews (1,480)

Showing 1-20 of 77

parveen from Infosys
Specialty: IT Dept
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Nice design and functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

sometimes got slow, but that is fine considering the rich features

Pros

The tool organizes every communication in such a manner that has simply made my life easier which is quick and better. my team's productivity has increased to good extent and overall team spirit is up and also the client is amazed to see the results. Nice tool.

Cons

sometimes got slow, but that is fine considering the rich features, but this was managed, not a great issue

 
 

Dev from Damco solutions
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Base camp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used base camp in my last project. It's nice feature like.
First of all, we can restore file which deleted accidentally . Because its have trash folder as well.
We can share our ideas with others which have the permissions of base camp access for particular projects. Its mean we can manage user permissions.
If you are working with multiple clients , you can create the projects for different clients. We can set the milestones also.
In base camp we can check the days activity. So great to see what you missed in day.
But as per my suggestions, very lack of analytical tool . So user can analysis the project details. Also genrate the ratio of task with different status.
Please provide the facility to change the logo of some buttons and more attractive themes.

Cons

I can say that if any chnge is required on base camp is tab which show on the screen . They are not well managed.
Also. Mail format is not good.

 
 

Sumant from Damco Solution Inc.
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Basecamp Good Tool for Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a good tool and somehow needs a bit on improvement to remain in the competition.

Pros

- Good UI as it simple to use and can be learnt quickly
- Sharing of thoughts or comments
- Task highlights when due date is coming.
- File management and archiving
- Charting facility
- Catchup button for daily activities

Cons

Interface is bit confusing sometimes as navigation is little tricky but can be improved. Moving between different projects is also need some improvements.

 
 

Michael from Thriveworks
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Simple, yet effective

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I think Basecamp is a great tool for organizing files. I used it for project management. I also use it to help me manage my supervision notes for each team member. One of the features that I like is being able to upload documents to my Basecamp files. I also like being able to add and remove users to these files as needed.

Pros

Basecamp is easy to use. It's customizable. I find that it has all the basics - everything I need to effectively manage notes, files, and actions plans for my team.

Cons

Could use better search features. I would like to have better options for sending correspondence from the employee files.

 
 

Priyanka from Pinaki Technology
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Basecamp - File Manager, To-do manager, Collaboration and maintain artifacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Basecamp helped us in the execution of various projects, where we no longer maintain our communication via emails, but we have a more simple yet elegant way to manage our team's communication.
By having basecamp it is fairly simple to put things together, it has effectively helped us increase our productivity. Reduce any overhead of maintaining information,
It’s easy to see what the team is currently working on, what they are planned to do next, and remove any impediments.

Cons

Having several versions of basecamp being released, migration of projects from the old basecamp account to the new one can sometimes be time taking and cumbersome, this process needs to be streamlined.

 
 

Shantanu from Damco Group
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Useful Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

we used Basecamp 1 for year and really too good. I want use this project in my next project management. I really like it. it's making life very easy.

Cons

There’s way less busy work.
Easy to have additional users.
Simple functionality.
Tasks to be allocated to multiple people.

 
 

Bruce from Lehi Valley Trading Co
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Basecamp Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This was very difficult to learn, honestly after 2 years of trying, everyone in our company pretty much gave up on it.

At first, it seemed like it would be amazing. Then it got bogged down and became very difficult. I had to enter the same info multiple times in separate modules. The reports hard to view as well.

Now it just a rolodex for us. And to even get to some phone numbers it takes 3 or 4 clicks to move through the module.

Also, no email connection with Outlook. We tried numerous updates and it never really worked.

 
 

Josue from Ti-Sales
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

If we were able to export to excel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a really good software you can say easy to use, but not that easy. everything it's pretty much there.

Pros

I like the fact that you don't have to open the software to see what is going because of the email notification.

Cons

it would make basecamp better if we could export projects to excel. Also if ME as an admin would have more control over my user.

 
 

Mike from Busty and the Bass
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Basecamp is great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It does what it says, and nothing more. Good for keeping your project on time. Base is definitely a must have for any project.

Cons

The only downside to Basecamp is that its not a free service. That being said its still very much worth the money.

 
 

Grace from University of St Francis
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Easy use for widespread communication

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Its easy to use on the computer and as an app, the conversations are streamlined and easy to follow.

Cons

It is confusing to use at first, especially when selecting who to reply to if you miss the small check box at the bottom of posts.

 
 

Gabriela from Mug
Specialty: Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thanks

Pros

Sharing my needs with my colleagues, sharing photos, text documents, connection with other software.

Cons

More things to do, best calendar, the notes is kind of boring, i prefer to use google calendar and reminders

 
 

Me rove from Acceleration Partners
Specialty: Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Bring back Basecamp 2 features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I work for an agency and we used Basecamp 2 for years and loved it. We were super excited for v3 to come out. Unfortunately, the features that were previously available for interaction and project management between the agency and clients is gone which was very surprising. This made v3 unusable for us as an agency so we went back to using v2 - we are really disappointed.

 
 

Krista from Galderman Labs
Specialty: Marketing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Basecamp is a great tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use
Many in the industry use it
Helpful to keep your project details
Easy to have additional users

Cons

Not all of my colleages us the system
Need to make sure everyone has a good idea of how to use the tool before intro

 
 

Francisco from OCTO
Specialty: IT Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good and cheap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Tried other product management and collaboration apps. This was the easiest to deploy. Ease of use, one fixed annual fee not per user

Cons

App is a little cumbersome, tasks can not be divided into multiple teams / projects. try it free first before committing

 
 

Cliff from WL Studios
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Used it for developting a website. Kept everyone on the team up to date. We got notifications on phone which would keep up notified.`

Cons

Was a small bit pricey after the months trail...we were a start up company with no investment so was hard to keep it going

 
 

Carlye from Baylor University
Specialty: Marketing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Basecamp...the workspace organizer I didn't know I needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was introduced to Basecamp five years ago as an intern. My supervisor used it to collaborate with me on projects. At that point, I only used it because my boss did.

When I transitioned into a full-time role, I put Basecamp to the side, not knowing I'd miss it. Once I had interns of my own, I found myself dropping the ball on projects and neglecting client communication.

So I turned back to Basecamp. Goodness gracious, it saved my from so much anxiety. I was able to put my clients and my expertise in the same place....and shield various portions of the project from clients until they were ready to be seen. I was able to keep up with which tasks were assigned to which intern. I kept on schedule with to-do lists.

Needless to say, I don't know where I'd be without Basecamp. It makes the work atmosphere much more organized and enjoyable.

Pros

To-do lists
Assignment features
Client inclusion and shielding
Calendar feature

Cons

Cap on project space
Archiving feature seems more complicated than it should be

 
 

Carl from Baylor University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Easy to Use, Robust, Turnkey Productivity Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been a BaseCamp user for 8 years. The platform has consistently provided value for our creative team. I like BaseCamp because it it is lightweight and flexible enough to provide basic project mangagement without the overhead of many solutions that require you to spend almost as much time managing the solution as tending to projects. The mobile platform is intuitive and makes managing on the go easy.

Pros

The cloud-based platform makes it so that I can interface with BaseCamp wherever I find myself: mobile, web, desktop.

Cons

As a long-time user, I obviously remain very satisfied with BaseCamp and their user responsiveness as they have grown. For my needs, there is not much BaseCamp does not do. If you are looking for something on the order of Microsoft Project, BaseCamp is not for you. But if you are looking for an effective online platform for project management without the weight of all that goes into precise project time metrics, BaseCamp is at the right scale for you.

 
 

Chandler from Spice works
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Basicamp is great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The ease of use is the biggest draw for me. I also really enjoy the ability to add checklists to tasks, which helps establish process for repeated tasks.

Cons

I really don't have any cons here- I'm a huge fan of basecamp and I hope they keep up the good work!

 
 

Jess from DRI
Specialty: High Tech
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Best in Class

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

If you're truly prepared to implement a project management platform, this is a great option

Pros

All the features you'd need for project management. The creators know what they're doing, and they built it for themselves.

Cons

As complicated as every other project management platform on the market. It takes a concerted effort to get everyone on your team using it regularly.

 
 

Charlie from CVS Health
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Excellent for a small team setup

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Is there Trello integration?

Pros

Great to get started with simple success. No need to learn new platform, this platform is naturally easy.

Cons

Free plan no longer available. Could use better reporting. No more cons as this is great for small setups.

 
 
 
Showing 1-20 of 1,480

Ben from Top Floor
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

A polished experience that tries to do a bit too much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We benefit from having one place to track client communication for all of our projects and customers. Basecamp just works, and it saves us time and hassle over managing email.

Pros

It's very polished, it's mostly intuitive, it's always online and working, and many clients are already familiar with Basecamp. Some of its features, such as client communication, it does really well. It's an easy interface to learn, and the new staff has no trouble picking it up.

Cons

I don't like how file storage works, or the file storage limits with our plan that we keep running into, with no good way to expand it. Many features of Basecamp are pretty basic and not containing what I would consider being enough features to be very useful for me--such as the to-do list functionality, and the ability to organize files.

Source: Capterra
 

Tyler from Olivet Nazarene University

May 2017

May 2017

Basecamp is a great tool for tracking projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Successful project management and a repository of information.

Pros

Ability to separate out different projects and assign a team to each one. Collaboration is key in successful project management.

Cons

The scheduling and calendar functions were really good in Basecamp 2 but seem lacking in Basecamp 3. There is no feature request option.

Source: Capterra
 


May 2017

May 2017

Good tool for general project management

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Source: GetApp
 


May 2017

May 2017

Great PM Tool --- For certain uses

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Source: GetApp
 

Patrick from New Hope Oahu
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Basecamp has been a great tool for our team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was able to connect my team and onboard our team very easily. I really liked that people could respond using email alone and not have to sign into their Basecamp account.

Pros

I like that it connects our team on a project regardless of whether we are in the same room. It also was easy to onboard on team.

Cons

I'd love to see updates to the mobile app. I really appreciate the non-profit pricing but if I were running a small business it might be a little steep on the price.

Source: Capterra
 

Genesis from Edak Inc

May 2017

May 2017

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a great asset to business. Allows for an easy alternative to share documents, storage, and collaboration.

Cons

Maybe time tracking options with Basecamp would be nice other then that I really enjoy using this product.

Source: Capterra
 

joe from majestic management corporation

May 2017

May 2017

very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

love this software, very easy to use and navagate around the site, comes really in hnady and user friendly

Cons

i have nothing to say bad about this software, we love it, works great adn wished we got it sooner.

Source: Capterra
 

Alecia from Liberty university

May 2017

May 2017

Very user friendly and simple to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Source: Capterra
 

Mathew from ESQIDO LTD

May 2017

May 2017

Not just easy, but also fun to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ONE central source of truth, that's the advantage of basecamp. You have everything in one place, from messages, to files, to tasks, all surrounding that project, making it super easy for anyone to find related things.

Cons

There are some limitations such as lack of sub-tasks, or a quick way to tag someone or assign due dates. Natural language processing would be nice.

Source: Capterra
 

Gina from The DSM Group
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Basecamp holds everyone accountable

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It improved communication between myself and my clients.

Pros

It's an easy to navigate platform and takes away the annoyance of having to sift through emails. It makes it easy to find what you're looking for.

Cons

The UX design could be a little better. I'd like something more appealing to the clients I work with.

Source: Capterra
 

Mohamed from Mansoura Faculty of Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I have used the trial in one of my research projects, to contact with the team members

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organize my work! However, the price of it is slightly higher!

Pros

- Really, I liked the user interface of it! It brings peace. The art design of it is very nice.
- the taps in it are nearly what every project would requires.
- its ease of use is pretty great. It needs no previous teaching to 'How to' use. And, if you need, the start up guide that pops-up is very enough.
- the ease to navigate between the taps and between the projects; from my view it is the most important point the distinguish it from other places that do the same job.

Cons

- generally, it is satisfying for me. However, I like you would consider the following points in the future.
1. provide an option to change the background color. The present color is not suitable to my eyes. I prefer the blue color as it is satisfying to me.
2. some projects has a budget to play around. We need a track calculator to keep them aware of the ongoing actions. For example, if one used a certain amount, them the calculator/tap would show that the amount extracted and this would help them to play ok.
3. For many works, it is important to know who viewed the file/announcement. Please, provide the option about who have seen the file/announcement and who have not, e.g. like facebook.
4.please, provide the option to make live videos with the team. It is very important to me.
5. do you back-up files we upload? Please, tell the users that their files are secured, in case of any server problem or any cyber attack.
6. The above Header that contain 'home, last activity,...' need to be edited to be somehow stylish.
7. in the home page, can you arrange the projects and teams in a longitudinal view. this is more easier to me!
Finally, the price! please, your prices for it is slightly high! I am still in my early stage of my entrepreneurship, so your prices seems challenging to me at this time.

Source: Capterra
 

Dhanesh from VizSense
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Simple to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

To be punctual

Pros

User friendly
Better interface
No lag while loading the web version
Ability to comment and notify team members

Cons

No reporting feature available
Single sign on not available
Should have more project management features

Source: Capterra
 

Nate from EcoGuard Pest Control

May 2017

May 2017

Easy to use and helps us stay on track.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to organize and stay on track.

Pros

The ability to follow up with all of the creative elements of a project. It really helps to make sure tasks are completed correctly and in an appropriate amount of time.

Cons

I would like to see the mobile version be better equipped to help us follow up more. I don't think there is enough built into it.

Source: Capterra
 

Jarrod from Excellence in Fire Protection

May 2017

May 2017

I have used Basecamp to coordinate the schedules for two different offices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As I stated before, it helps coordinate multiple offices and employees.

Pros

It gives a central location where files, notes, and schedules can be coordinated with remote employees or other offices. I really like that I can upload files to Basecamp, whether they be handwritten notes or PDFs from other employees, and everyone can access them.

Cons

My con for this software is that same as other similar types of software, I have to manually go to the website to view the files. If they had an app that plugged into Microsoft explorer, almost like a drive on my computer, it would be very helpful.

Source: Capterra
 

David from SBG Media Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Simple way to get your team's ducks in a row.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Things get organized and everyone is accountable for their contribution.

Source: Capterra
 

Jonathan from Monterey Park Fire Dept.

May 2017

May 2017

Basecamp is a great way to track GPS Waypoints and Tracks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Source: Capterra
 

Jarrod

May 2017

May 2017

This is an awesome application for interfacing with the entire organization! Highly recommended!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, collaborative and team-oriented format. Able to set-up teams, projects and headquarters within in minutes.

Cons

Maybe needs more reporting functionality. This would help to determine more easily who is doing what when.

Source: GetApp
 

Kristin from Montana Office of Tourism and Business Development
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I have been using basecamp for over 6 months now and I think it is a great tool for project mgmt

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Project workflow is streamlined, people can choose their relevant alerts

Pros

I like the task/to-do section a lot. I also enjoy that I can see what is on my team members' plates.

Cons

I wish there was a way to edit or mark up documents on the platform. Say we have creative posted for review. It would be nice if there were tools that allowed each user to comment directly on the page/item instead of uploading a new file or typing out the comments underneath.

Source: Capterra
 

jazmine from Amway
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

love using basecamp but wish they had an easier to use version for my hubby to use (builder)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it is super easy to use! very intuitive and if any questions come up it is easy to look up a how to.

Cons

there are features in the new version that are not in the new update and the new update is not available for my old projects.

Source: Capterra
 

Marcus from Ogle School
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Everything seems to be working great. Functionality is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use

Source: Capterra