Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

1,695 Reviews of Basecamp

 

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Software Advice Reviews (80)
More Reviews (1,615)

Showing 1-20 of 80

Shamita from Jobvite
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

A project managers dream

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Basecamp is what keeps my team functioning. It's easy of use allows us to manage projects internally within the team, as well as with external vendors.

Cons

The search function is lacking. It can't search the content of a thread, comments, or sometimes even the name of the task.

 
 

Kate from Digitas Health
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Basecamp - Good features, hard to find documents

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you take the time to get know all the features and functionality that this platform has to offer it can be a great tool!

Pros

This tool has a ton of good team communication features - automatic reminders, scheduling team meetings, running reports for overdue deliverables, team chat boards, etc etc. It's a good team hub and has a little bit of everything!

Cons

I find it hard to navigate the documents/files section. There are big thumbnails for each doc with an icon indicating what type of document but it seems to just drop everything into one big folder that be get cumbersome to navigate.

 
 

John from Ocean Alexander Yachts
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Simply could not live without it!

Ease-of-use

Functionality

Product Quality

Customer Support

For what we pay for this robust system, it manages our entire service operation. I'm sure people worldwide are using BC in exciting ways the authors never conceived when they were rolling out the platform. However, it is a huge part of my management team and my daily life. I could not work this effectively without it. KUDOS!

Pros

Ease of use. Portability for my users. Multi-platform use. Tickler system prompts my users for input

Cons

Wish we could add more tailored functionality for my business. Time tracking. Reporting. Inventory control. Ability to write our own queries.

 
 

parveen from Infosys
Specialty: IT Dept
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Nice design and functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

sometimes got slow, but that is fine considering the rich features

Pros

The tool organizes every communication in such a manner that has simply made my life easier which is quick and better. my team's productivity has increased to good extent and overall team spirit is up and also the client is amazed to see the results. Nice tool.

Cons

sometimes got slow, but that is fine considering the rich features, but this was managed, not a great issue

 
 

Dev from Damco solutions
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Base camp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used base camp in my last project. It's nice feature like.
First of all, we can restore file which deleted accidentally . Because its have trash folder as well.
We can share our ideas with others which have the permissions of base camp access for particular projects. Its mean we can manage user permissions.
If you are working with multiple clients , you can create the projects for different clients. We can set the milestones also.
In base camp we can check the days activity. So great to see what you missed in day.
But as per my suggestions, very lack of analytical tool . So user can analysis the project details. Also genrate the ratio of task with different status.
Please provide the facility to change the logo of some buttons and more attractive themes.

Cons

I can say that if any chnge is required on base camp is tab which show on the screen . They are not well managed.
Also. Mail format is not good.

 
 

Sumant from Damco Solution Inc.
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Basecamp Good Tool for Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a good tool and somehow needs a bit on improvement to remain in the competition.

Pros

- Good UI as it simple to use and can be learnt quickly
- Sharing of thoughts or comments
- Task highlights when due date is coming.
- File management and archiving
- Charting facility
- Catchup button for daily activities

Cons

Interface is bit confusing sometimes as navigation is little tricky but can be improved. Moving between different projects is also need some improvements.

 
 

Michael from Thriveworks
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Simple, yet effective

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I think Basecamp is a great tool for organizing files. I used it for project management. I also use it to help me manage my supervision notes for each team member. One of the features that I like is being able to upload documents to my Basecamp files. I also like being able to add and remove users to these files as needed.

Pros

Basecamp is easy to use. It's customizable. I find that it has all the basics - everything I need to effectively manage notes, files, and actions plans for my team.

Cons

Could use better search features. I would like to have better options for sending correspondence from the employee files.

 
 

Priyanka from Pinaki Technology
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Basecamp - File Manager, To-do manager, Collaboration and maintain artifacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Basecamp helped us in the execution of various projects, where we no longer maintain our communication via emails, but we have a more simple yet elegant way to manage our team's communication.
By having basecamp it is fairly simple to put things together, it has effectively helped us increase our productivity. Reduce any overhead of maintaining information,
It’s easy to see what the team is currently working on, what they are planned to do next, and remove any impediments.

Cons

Having several versions of basecamp being released, migration of projects from the old basecamp account to the new one can sometimes be time taking and cumbersome, this process needs to be streamlined.

 
 

Shantanu from Damco Group
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Useful Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

we used Basecamp 1 for year and really too good. I want use this project in my next project management. I really like it. it's making life very easy.

Cons

There’s way less busy work.
Easy to have additional users.
Simple functionality.
Tasks to be allocated to multiple people.

 
 

Bruce from Lehi Valley Trading Co
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Basecamp Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This was very difficult to learn, honestly after 2 years of trying, everyone in our company pretty much gave up on it.

At first, it seemed like it would be amazing. Then it got bogged down and became very difficult. I had to enter the same info multiple times in separate modules. The reports hard to view as well.

Now it just a rolodex for us. And to even get to some phone numbers it takes 3 or 4 clicks to move through the module.

Also, no email connection with Outlook. We tried numerous updates and it never really worked.

 
 

Josue from Ti-Sales
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

If we were able to export to excel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a really good software you can say easy to use, but not that easy. everything it's pretty much there.

Pros

I like the fact that you don't have to open the software to see what is going because of the email notification.

Cons

it would make basecamp better if we could export projects to excel. Also if ME as an admin would have more control over my user.

 
 

Mike from Busty and the Bass
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Basecamp is great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It does what it says, and nothing more. Good for keeping your project on time. Base is definitely a must have for any project.

Cons

The only downside to Basecamp is that its not a free service. That being said its still very much worth the money.

 
 

Grace from University of St Francis
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Easy use for widespread communication

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Its easy to use on the computer and as an app, the conversations are streamlined and easy to follow.

Cons

It is confusing to use at first, especially when selecting who to reply to if you miss the small check box at the bottom of posts.

 
 

Gabriela from Mug
Specialty: Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thanks

Pros

Sharing my needs with my colleagues, sharing photos, text documents, connection with other software.

Cons

More things to do, best calendar, the notes is kind of boring, i prefer to use google calendar and reminders

 
 

Me rove from Acceleration Partners
Specialty: Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Bring back Basecamp 2 features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I work for an agency and we used Basecamp 2 for years and loved it. We were super excited for v3 to come out. Unfortunately, the features that were previously available for interaction and project management between the agency and clients is gone which was very surprising. This made v3 unusable for us as an agency so we went back to using v2 - we are really disappointed.

 
 

Krista from Galderman Labs
Specialty: Marketing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Basecamp is a great tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use
Many in the industry use it
Helpful to keep your project details
Easy to have additional users

Cons

Not all of my colleages us the system
Need to make sure everyone has a good idea of how to use the tool before intro

 
 

Francisco from OCTO
Specialty: IT Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good and cheap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Tried other product management and collaboration apps. This was the easiest to deploy. Ease of use, one fixed annual fee not per user

Cons

App is a little cumbersome, tasks can not be divided into multiple teams / projects. try it free first before committing

 
 

Cliff from WL Studios
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Used it for developting a website. Kept everyone on the team up to date. We got notifications on phone which would keep up notified.`

Cons

Was a small bit pricey after the months trail...we were a start up company with no investment so was hard to keep it going

 
 

Carlye from Baylor University
Specialty: Marketing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Basecamp...the workspace organizer I didn't know I needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was introduced to Basecamp five years ago as an intern. My supervisor used it to collaborate with me on projects. At that point, I only used it because my boss did.

When I transitioned into a full-time role, I put Basecamp to the side, not knowing I'd miss it. Once I had interns of my own, I found myself dropping the ball on projects and neglecting client communication.

So I turned back to Basecamp. Goodness gracious, it saved my from so much anxiety. I was able to put my clients and my expertise in the same place....and shield various portions of the project from clients until they were ready to be seen. I was able to keep up with which tasks were assigned to which intern. I kept on schedule with to-do lists.

Needless to say, I don't know where I'd be without Basecamp. It makes the work atmosphere much more organized and enjoyable.

Pros

To-do lists
Assignment features
Client inclusion and shielding
Calendar feature

Cons

Cap on project space
Archiving feature seems more complicated than it should be

 
 

Carl from Baylor University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Easy to Use, Robust, Turnkey Productivity Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been a BaseCamp user for 8 years. The platform has consistently provided value for our creative team. I like BaseCamp because it it is lightweight and flexible enough to provide basic project mangagement without the overhead of many solutions that require you to spend almost as much time managing the solution as tending to projects. The mobile platform is intuitive and makes managing on the go easy.

Pros

The cloud-based platform makes it so that I can interface with BaseCamp wherever I find myself: mobile, web, desktop.

Cons

As a long-time user, I obviously remain very satisfied with BaseCamp and their user responsiveness as they have grown. For my needs, there is not much BaseCamp does not do. If you are looking for something on the order of Microsoft Project, BaseCamp is not for you. But if you are looking for an effective online platform for project management without the weight of all that goes into precise project time metrics, BaseCamp is at the right scale for you.

 
 
 
Showing 1-20 of 1,615

Abby from EPAY Systems
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Streamlines Project Planning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined project planning!

Pros

The thing I like best about this software is that you can manage multiple projects within a larger project. It really helps you manage a campaign and see it at a high level all the way down to the weeds.

Cons

I wish the calendar tasks integrated with my Outlook calendar. However, the email alerts help you stay on top of any upcoming tasks.

Source: Capterra
 

Molly from RF-SMART

June 2017

June 2017

Organizational tool that's easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is an easy way to organize and create long form stream of messaging within groups. The tools allow the manager or leader to set goals and it is a great way to keep docs for each project in one place.

Cons

The email messages I receive for each "ping" or message are annoying. It would be better to just have 1 daily update of activity instead of multiple daily messages.

Source: Capterra
 

Katie from EPAY Systems
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Basecamp works well for our project management needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better organization and management of my projects with the ability to easily collaborate with multiple parties.

Pros

Overall, Basecamp is extremely user friendly. Most people can get up and running on the system with little to no training.

Cons

Basecamp lacks some more advanced project management features, but overall the system is a very good value for most project management needs. The file storage structure could be designed better.

Source: Capterra
 

Grace

June 2017

June 2017

Really good for group work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent app which is used on a statewide basis for the managers and works extremely well. Easy to communicate with each other, provide ideas and brainstorm with everyone.

Pros

Can have hundreds of people on the system.

Cons

Sometimes there's group emails which can get annoying if people don't opt out of certain convos.

Advice to Others

Definitely.

Source: GetApp
 

Aj from eGov Jamaica Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The experience was a pleasant one

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I found a new and effective way to monitor and maintain my documents and my projects

Pros

Using this software allowed me to be more productive as I was able to better manage my projects. The products ease of use was a major bonus.

Cons

I did not get the option of customize the UI and after running for awhile the software would freeze up.

Source: Capterra
 

Alena

June 2017

June 2017

So usefull for projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I worked with this system three years and it was a great experience. Intuitive interface, multi-language, the ability to connect customers, teams, save all stages of projects, built-in sales system. The incredibly easy for understanding and multifunctional system.

Source: GetApp
 

Leighton from EGOV
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Basecamp is what keeps my team functioning. It's easy of use allows us to manage projects internally

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think Basecamp is a great tool for organizing files. I used it for project management. I also use it to help me manage my supervision notes for each team member. One of the features that I like is being able to upload documents to my Basecamp files. I also like being able to add and remove users to these files as needed.

Pros
Basecamp is easy to use. It's customizable. I find that it has all the basics - everything I need to effectively manage notes, files, and actions plans for my team.

Cons
Could use better search features. I would like to have better options for sending correspondence from the employee files.

Pros

Just about everything, and then some! While the collection of traditional Basecamp tools are mostly the same (to-dos, messages, files, etc.), the interface is all new, every tool has been upgraded in a variety of ways, and there's a huge list of new stuff as well.

Cons

The search function is lacking. It can't search the content of a thread, comments, or sometimes even the name of the task.

Source: Capterra
 

Austin from Altitude Marketing

June 2017

June 2017

Very helpful. Keeps me on track and organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to section out tasks into different categories. The message thread. Easily closing out tasks. Email notifications.

Cons

There could be a better calendar feature. Also, it would be great to be able to reply directly to a BC thread via email.

Source: Capterra
 

Maura from Altitude Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Very good! Basecamp is easy to navigate and has greatly assisted me in keeping my plate organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Basecamp is a reminder tool as well as an organizational tool. Basecamp is as much practical as it is useful. It absolutely improves the communication and organization of our team resulting in timely produced, quality work.

Pros

The ability to list agenda items by priority and email notifications are the best qualities that come to mind immediately. I also enjoy the ability to bold and italicize type within thread comments.

Source: Capterra
 

Leon from EGOV
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Basecamp is what keeps my team functioning. It's easy of use allows us to manage projects internally

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This tool has a ton of good team communication features - automatic reminders, scheduling team meetings, running reports for overdue deliverables, team chat boards, etc etc. It's a good team hub and has a little bit of everything!

For what we pay for this robust system, it manages our entire service operation. I'm sure people worldwide are using BC in exciting ways the authors never conceived when they were rolling out the platform. However, it is a huge part of my management team and my daily life. I could not work this effectively without it. KUDOS!

Pros

Just about everything, and then some! While the collection of traditional Basecamp tools are mostly the same (to-dos, messages, files, etc.), the interface is all new, every tool has been upgraded in a variety of ways, and there's a huge list of new stuff as well.

Cons

The search function is lacking. It can't search the content of a thread, comments, or sometimes even the name of the task.

Source: Capterra
 

Tamoya from egov

June 2017

June 2017

My experience with Basecamp was good overall.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Basecamp has a designated discussion area where you can go to ask questions or give your opinions and feedback on a project. I was able to manage user permissions. As an admin in Basecamp, you can choose who is able to see what projects, and also decide what users can and can't do.

Cons

Basecamp does not provide any analytical or reporting tools, which could make analyzing data and making informed decisions about projects easier.

Source: Capterra
 

Tammy from Illinois ASBO

June 2017

June 2017

I have used other project management software, but Basecamp has everything we need in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It keeps our team on track! Love the milestones the most and the file sharing is very helpful amongst our team members.

Cons

It would be nice to send late reminders to users. They currently receive a reminder before the due date, but a reminder email until it is checked off would be great!

We also looked into moving to Basecamp 2/3 but seems too different verses an expansion on the Classic version.

Source: Capterra
 

Jennifer from HourWise
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Basecamp is a quality product that serves as the backbone for my team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy for team/company collaboration

Pros

The software is easy to use and anyone from my team can easily be trained on how it functions. It's very user friendly! It helps keep my team in check and keeps us on top of our projects from day to day. I really enjoy how much time it frees up from not having to search for something in a million different places!

Cons

I feel like there's other software out there that's less costly than Basecamp but doesn't offer the same sort of management it does. The price is fair but I wouldn't recommend Basecamp to a smaller company that may not need it.

Source: Capterra
 

Gabriela from Hourwise
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Proved to be very helpful and fairly easy to use with clean user friendly platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great software to communicate and get important tasks done.

Pros

I found it to be a great way to communicate within the team, specifically to certain team members. Also really easy to do lists of tasks.

Cons

Takes a bit to know where everything is but it seems to be very clear after you get used to it. But Basecamp doesn't have milestones, just tasks.

Source: Capterra
 

Duc from FPT

June 2017

June 2017

normal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you or another team member accidentally deletes an important file, you can still get it back by going into Basecamp's trash can and restoring it. You may not use this feature often, but it could be extremely valuable to have on your side if you happen to lose important documents.

Cons

Basecamp does not support milestones, and so there is no way to track these major events from within the system. Milestones can be very useful for keeping your projects on track, so if you're looking for a software with this capability, it would probably be wise to consider other options.

Source: Capterra
 

Michelle from Vivid Inspirations
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

One of the best project management software that I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How all collaboration between everyone involved in a project is all in one place where everyone can see what is going on and make contributions, making managing a project much easier.

Cons

There os no WYSIWYG editor for your posts, comments, etc. Being able to use things like bold, other fonts, would help reading legibility and hierarchy.

Source: Capterra
 

Kelly from SMPS
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

I worked with a design team who provided us email notifications of a project through BaseCamp.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of communicating with a team about a project. No need to keep track of emails and comments, they're all in one place.

Pros

I like that it's an easy way to communicate with a team and receive updates and changes from various team members.

Cons

I do not like that not anyone can set up a folder for a new project in the newest version. Rather than upload my files into a new project folder, I would have to email the administrator the files and ask them to set-up the new project folder.

Source: Capterra
 

Will from Regions Facility Services

June 2017

June 2017

Great calendar and project assistance tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use high view of overall project calendar and status monitoring with simple functions. Easy to train users how to upload and update projects. Excellent global calendar provides clarity between multiple divisions and crew utilization.

Cons

Not as good a other file storage programs/providers out there. I also feel there isn't a communication feature allowing collaboration. Not the end-all-be-all for a Project Management suite.

Source: Capterra
 

Jessica from Mercymount country day school

June 2017

June 2017

Found it very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it was very similar to using social media. It is easy to train someone to use. Customers and vendors can see exactly what they need.

Source: Capterra
 

Christopher from REV Group
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great Alternative to Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Too many to list. Product had great features and was much easier to use than most CRM programs available

Pros

I was tasked with implementing a CRM program into our company which had a sales team consisting both of mature guys most of which have been with the company for more than twenty years and performed their duties without the use of today's technology and a group of young eager salesman just out of college that expected the best electronic utilities available to simplify their jobs. After working through trial periods of all the major sales programs and carefully weighing the benefits and costs of each one, Basecamp was the one I chose and it has been a huge success.

Cons

It wouldn't be right to say that they dislike i.e. any part of the software because it served our purpose perfectly. My biggest con would have to be that the way the purchase options were packaged their were items I wanted to use that were only available in the most expensive plan but yet most of the items that were in that plan had no relevance to what we needed.

Source: Capterra