Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

2,077 Reviews of Basecamp

 

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Software Advice Reviews (87)
More Reviews (1,990)

Showing 1-20 of 87

Liam from FirstMed
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

I always find myself a bit lost in Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I am sure it's really great software but honestly, I find it difficult to get around and to quickly find what I am looking for.

Pros

Its easy to assign tasks to people on the project and change dates around. Creating new projects can be done quickly and users added.

Cons

Whenever I am using basecamp I find it difficult to get to where I want to go. If you are running a bunch of projects there isn't a way (that I know of ) to list them in the order you want. Sure you can 'star' them but what about for parts of projects that you go to often...there is now way to jump there.

 
 

Deni from Delta Think Inc.
Specialty: Management Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great product...with room for improvement

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great interface, notifications are great, it really helps manage projects, no matter how big or small.

Cons

The main issue with the product is that if working with a complex project with a lot of moving parts, and if there are multiple tasks created, it can be difficult to find the task a user is looking to mark as completed. It isn't a completely intuitive and smooth interface. A combination of Dropbox capabilities with a Basecamp PM function would be awesome.

 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

For project tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This tool provide the functionality for restore the data which is suddenly deleted. As like mail server its store the deleted data into trash folder. we can track the daily activity.

Cons

Filter are not looks so good. I think look & feel need more effort . Other wise I can say it good to track the project.

 
 

Anna from Self employed
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Basecamp is the best

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I love using Basecamp to manage projects. I like how I can create detailed to do lists, as well as collaborate on high level documentation. It's easy and enjoyable to use.

Cons

It's hard to think of something I don't like. Basecamp doesn't have all the features of a more expensive PM tool but I think that is a benefit because you are not distracted by unnecessary functionality.

 
 

Adam from ADC Warehouse
Specialty: Transportation & Logistics
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple to get started.And easy to use. I had no issue with getting started and pretty much got what I expected.

Cons

Function leaves something to be desired. I believe there could be more to it and that,s all I have to say about that.

 
 

Lauren from ADTRAV
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Basecamp User for 4 years!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would like ability to prioritize to-do's in order of importance (1st, 2nd, 3rd,)

Pros

It's ease of use, aesthetic, and affordability. Very easy to train someone on this tool. easy sell to use at my company because price is right

Cons

inability to produce status reports for clients. can't create timelines and successor tasks easily.

 
 

James from Michiganbread.com
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Basecamp software reciew

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This app works well for us. More functionality would be welcomed.

Pros

Very easy for everyone to use and understand. Very quick learning process, intuitive. Communication is effective with this app. Everyone know what is going on.

Cons

Very limited. Cannot add photos to to do's. Limited task tracking. No dash board with status of tasks completed. No resource loading abilities.

 
 

Shamita from Jobvite
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

A project managers dream

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Basecamp is what keeps my team functioning. It's easy of use allows us to manage projects internally within the team, as well as with external vendors.

Cons

The search function is lacking. It can't search the content of a thread, comments, or sometimes even the name of the task.

 
 

Parvez from SGC Services Pvt Ltd
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Project Management tool for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Normally, I would have a bit of trouble getting used to new software but this is really easy to learn. It's great for a business any size, especially with the different plans available.

Cons

It could be better with analyzing data to make better, more informed choices but overall it does what it says and helps tremendously in the process.

 
 

Kate from Digitas Health
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Basecamp - Good features, hard to find documents

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you take the time to get know all the features and functionality that this platform has to offer it can be a great tool!

Pros

This tool has a ton of good team communication features - automatic reminders, scheduling team meetings, running reports for overdue deliverables, team chat boards, etc etc. It's a good team hub and has a little bit of everything!

Cons

I find it hard to navigate the documents/files section. There are big thumbnails for each doc with an icon indicating what type of document but it seems to just drop everything into one big folder that be get cumbersome to navigate.

 
 

John from Ocean Alexander Yachts
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Simply could not live without it!

Ease-of-use

Functionality

Product Quality

Customer Support

For what we pay for this robust system, it manages our entire service operation. I'm sure people worldwide are using BC in exciting ways the authors never conceived when they were rolling out the platform. However, it is a huge part of my management team and my daily life. I could not work this effectively without it. KUDOS!

Pros

Ease of use. Portability for my users. Multi-platform use. Tickler system prompts my users for input

Cons

Wish we could add more tailored functionality for my business. Time tracking. Reporting. Inventory control. Ability to write our own queries.

 
 

parveen from Infosys
Specialty: IT Dept
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Nice design and functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

sometimes got slow, but that is fine considering the rich features

Pros

The tool organizes every communication in such a manner that has simply made my life easier which is quick and better. my team's productivity has increased to good extent and overall team spirit is up and also the client is amazed to see the results. Nice tool.

Cons

sometimes got slow, but that is fine considering the rich features, but this was managed, not a great issue

 
 

Dev from Damco solutions
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Base camp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used base camp in my last project. It's nice feature like.
First of all, we can restore file which deleted accidentally . Because its have trash folder as well.
We can share our ideas with others which have the permissions of base camp access for particular projects. Its mean we can manage user permissions.
If you are working with multiple clients , you can create the projects for different clients. We can set the milestones also.
In base camp we can check the days activity. So great to see what you missed in day.
But as per my suggestions, very lack of analytical tool . So user can analysis the project details. Also genrate the ratio of task with different status.
Please provide the facility to change the logo of some buttons and more attractive themes.

Cons

I can say that if any chnge is required on base camp is tab which show on the screen . They are not well managed.
Also. Mail format is not good.

 
 

Sumant from Damco Solution Inc.
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Basecamp Good Tool for Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a good tool and somehow needs a bit on improvement to remain in the competition.

Pros

- Good UI as it simple to use and can be learnt quickly
- Sharing of thoughts or comments
- Task highlights when due date is coming.
- File management and archiving
- Charting facility
- Catchup button for daily activities

Cons

Interface is bit confusing sometimes as navigation is little tricky but can be improved. Moving between different projects is also need some improvements.

 
 

Michael from Thriveworks
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Simple, yet effective

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I think Basecamp is a great tool for organizing files. I used it for project management. I also use it to help me manage my supervision notes for each team member. One of the features that I like is being able to upload documents to my Basecamp files. I also like being able to add and remove users to these files as needed.

Pros

Basecamp is easy to use. It's customizable. I find that it has all the basics - everything I need to effectively manage notes, files, and actions plans for my team.

Cons

Could use better search features. I would like to have better options for sending correspondence from the employee files.

 
 

Priyanka from Pinaki Technology
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Basecamp - File Manager, To-do manager, Collaboration and maintain artifacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Basecamp helped us in the execution of various projects, where we no longer maintain our communication via emails, but we have a more simple yet elegant way to manage our team's communication.
By having basecamp it is fairly simple to put things together, it has effectively helped us increase our productivity. Reduce any overhead of maintaining information,
It’s easy to see what the team is currently working on, what they are planned to do next, and remove any impediments.

Cons

Having several versions of basecamp being released, migration of projects from the old basecamp account to the new one can sometimes be time taking and cumbersome, this process needs to be streamlined.

 
 

Shantanu from Damco Group
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Useful Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

we used Basecamp 1 for year and really too good. I want use this project in my next project management. I really like it. it's making life very easy.

Cons

There’s way less busy work.
Easy to have additional users.
Simple functionality.
Tasks to be allocated to multiple people.

 
 

Bruce from Lehi Valley Trading Co
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Basecamp Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This was very difficult to learn, honestly after 2 years of trying, everyone in our company pretty much gave up on it.

At first, it seemed like it would be amazing. Then it got bogged down and became very difficult. I had to enter the same info multiple times in separate modules. The reports hard to view as well.

Now it just a rolodex for us. And to even get to some phone numbers it takes 3 or 4 clicks to move through the module.

Also, no email connection with Outlook. We tried numerous updates and it never really worked.

 
 

Josue from Ti-Sales
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

If we were able to export to excel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a really good software you can say easy to use, but not that easy. everything it's pretty much there.

Pros

I like the fact that you don't have to open the software to see what is going because of the email notification.

Cons

it would make basecamp better if we could export projects to excel. Also if ME as an admin would have more control over my user.

 
 

Mike from Busty and the Bass
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Basecamp is great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It does what it says, and nothing more. Good for keeping your project on time. Base is definitely a must have for any project.

Cons

The only downside to Basecamp is that its not a free service. That being said its still very much worth the money.

 
 
 
Showing 1-20 of 1,990

Deepak from Dilip Buildcon Ltd.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Enjoyed alot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They really focused on speed when developing BCX (as much as your system can handle anyway) so you and your team can get more done in less time, which further strengthens the power of the software in terms of productivity and collaboration.

Pros

The typography is better, fonts are larger, and there is more space in between text lines, which helps readability. Projects are also in ¿card¿ form, which makes it easier to find and identify your company¿s projects.

Cons

One of the biggest annoyances from Basecamp Classic is that comments, discussions and on Writeboards didn't have a WYSIWYG editor. You even had to add *stars* around text to bold them at one point. You can now bold, italicize, and make bullets, but that¿s it. I thought for sure they¿d change it in BCX, but I was wrong. The good news is that they say it's coming, but they gave no ETA.

Source: Capterra
 

Matt from Foresight Sports
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Simple to use and seems to bring all information together in the same place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Attempted to get out team more organized and communicating regularly and immediately.

Pros

Easy to use and view all info in the same spot. No long training involved and easy to add more people and get a large team involved.

Cons

Seems that the flow of information can get a little confusing. Differentiating between projects is difficult if topics are all similar.

Having all info in the same spot appears to be unorganized to new users.

Source: Capterra
 

James from Choice Future Planning
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great Online Project management tool- intuitive and boasting some great features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Collobrative working was made really easy with the tool and made it far easier for all members of the team to log in and see the schedule actions rather than traditional publishing of project plans- the Live Q+A feature is great for learning to get the most out of the features avaialble

Pros

This was my first online project management tool after moving away from MS project and helped me see the clear benefit of an online-based project management software. The ability to access anywhere and the sharing of files/ project statuses was a real plus as it means less reliance on email as a method of communicating progress
Great access to 24/7 technical support and response to queries were always quick

Cons

Pricing model doesn't base on number of users which is a great feature for larger organisations, however for smaller companies it can be a little more expensive when comparing to other products that offer a per user model.

Source: Capterra
 

Claire from Milwaukee Repertory Theather
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

We used Basecamp for a marketing and front of house staff I used to work on, but it never caught on.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My current company does not use Basecamp, it never seemed to catch on in the theatrical places I've been in due to the inconsistencies, but I'd be interested to check it out for more outlandish projects that are less systematically ingrained.

Pros

I like that things can be centralized on one website and that you could have multiple projects going on at once.

Cons

It never seemed like the simplest solution. There are so many different ways to track a project and we were already having weekly meetings. It just didn't seem to work for our small staff.

Source: Capterra
 

Nicole from Shambhala Music Festival

September 2017

September 2017

A great company that you feel happy to support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a great place to organize and share all of our companies files and converse about them along the way.

Cons

The search function could be a bit better but maybe this will be better on Basscamp 3 as we have just signed on for the upgrade.

Source: Capterra
 

Hailey from Kroger
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Basecamp provides a great way to get our team together online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that our team can communicate and get projects taken care of in a timely manner without having to be in the same room. It's project management made simple. It's customizable and easy to use for the entire team, even those who aren't used to using the computer as often.

Source: Capterra
 

Jess from Visit Tybee

September 2017

September 2017

Lovely UI, Somewhat Complicated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the user interface. The clean layout is great to look at, and the free trial doesn't hurt either!

Cons

It's rather easy to get lost within this platform. It tends to lead you around in circles, and sometimes tasks get misplaced or are impossible to find at all.

Source: Capterra
 

Don from Checkmate

September 2017

September 2017

Basecamp is a great project management and transparency tool for agencies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It does a great job at controlling who sees what. For example, team members aren't inundated with updates that have no relevancy to them. You can also give clients however much transparency into your project management as you like.

Cons

Onboarding and training your team to use if effectively is difficult. Could be more of a guided experience in the UX.

Source: Capterra
 

Daniel from Aadmi Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Was great when it was free...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great product for a one person shop, wanting to collaborate with a client. It is easy to set up projects, easy to maintain them, and very straightforward in its use.

Pros

Basecamp is an easy to set up, intuitive, project management software. Once upon a time, when it was free, it was a solid competitor in the market, if not the role model. An individual could be up and running in a matter of minutes.

Cons

Basecamp lacks real collaboration. Once it went to a priced model, and the "free" went away, it was pitted against other softwares that at the same price point, could be purchased for a team. Suddenly, the sparse features felt overpriced, and the ease of setting up a project was not as appealing.

Source: Capterra
 

Pamela from The Optical Society (OSA)
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

My colleagues utilize this software to keep up with deadlines and deliverables for conferences.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits from the software are:

1. Keeping colleagues on the same page for a specific project.
2. Holding vendors and staff accountable for their roles and responsibilities.
3. Planning ahead and forecasting for future events.

Pros

It keeps our group/team on task and holds specific people, including vendors, accountable. I'm a visual person, so it helps keep me on track of how many days I have to complete a task.

Cons

Depending on the time of year and your email notification settings, you may receive quite a few emails, which can be frustrating.

Source: Capterra
 

Aimee from Branches, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

I used BaseCamp with our Performance Review vendor.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

As shared in my review, this was a helpful project management tool that kept myself and a partner on track and within the deadlines for our project.

Pros

Ease of use; how all the project milestones and deliverable were cleanly viewable within my field of vision on a page

Cons

It wasn't sure if this product fully integrated all aspects of the needs of my project. For example - uploading documents, sharing images, etc. The product may have had those capabilities, I simply didn't explore them within the duration of my project.

Source: Capterra
 

Lina from Portage Park Animal Hospital and Dental Clinic

September 2017

September 2017

I've used Basecamp to communicate with other other clinic managers, as a forum

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, allows people to communicate in a closed group, similar to yahoo groups, great for brainstorming ideas.

Cons

Too many e-mail notifications. Not sure how to disable them, will have to look into it more closely.

Source: Capterra
 

Jennifer from Fresh KC Water
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Very helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the way it keeps a time table of conversation and history of everything done. It is very useful when keeping track of follow ups with vendors and customers.

Source: Capterra
 

John from ACU

September 2017

September 2017

A great PM tool from a great team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The tool is flexible enough to not box you in to one organization method but still gives good boundaries to get you on your feet.

Pros

The Basecamp team has really thought through their mobile experience which is handy for meetings on the go.

Cons

There are always more features that could be added to the core product. Video tutorials could have helped our diverse team.

Source: Capterra
 

Sarah from MTU
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

I use basecamp on a daily basis as a project management system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is great for project management. It helps everyone in the department work as a team to get things done and to see what everyone else is working on.

Pros

I like that easy viewing and setup of the product. On the screen you can see everything that you have going on. You can also add private notes that the client in unable to see. That is a major plus!

Source: Capterra
 

Shannon from MHC
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

I use this software for my project management needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use this software for my project management needs, so that it is easy to keep my project management things nice and organized.

Cons

The thing I least like about this software is that not all of my project managers and project assistants feel comfortable using it.

Source: Capterra
 

Brenda from Northeast HPBA
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

We have many committees to manage and this works great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organization, working in committees efficiently.

Pros

Everything is in the cloud and in one space. Everyone having the same access. I like the meeting schedule option and the documents and files options. I like that everyone can go in and check things when they get time.

Cons

Can be too many notifications and overwhelming at times. Or, if you take notifications off, remembering to go in and check statuses. I think there are options which take care of both but I haven't had time to research. The ping option can be annoying.

Source: Capterra
 

Gonzalo from Sun Noodle
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Easily track posted message and reply by or reply to the group

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I help you track the task being assigned and you can public or privatize your message or conversation on a chat.

Pros

Peace of mind if you don't want to be informed by e-mail just go to the apps to view the conversation whenever you have time and get only the important message you want to receive.

Cons

If you are a first timer, it is really difficult to find things specially when task assigned to you is already closed and unable to complete it.

Source: Capterra
 

Phil from SCS
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

We use Basecamp to manage projects with customers, and it's a fabulous tool for that purpose.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It organized our installations in a way that we previously weren't able to do, at least not as it pertains to involving our customers in the planning process. That's been the key benefit: Organization.

Pros

For managing projects with external customers, which is how we use Basecamp, the tool is fabulous. We previously used e-mails (didn't everybody?) and it was a clunky mess. Nobody could see comments or thoughts unless they were included in the e-mail itself. There were forwarding issues, missed questions/answers, just a nightmare. With Basecamp, all users for each "camp" have access to the information in one place, including PDFs, Word docs and other relevant training materials. It's made our projects run very smoothly and all our installers and trainers depend on it.

Cons

The login process can be a bit clunky, but that's less to do with Basecamp and more to do with having multiple user accounts setup. I could be wrong, but last I checked, there was still no native iPad app for Basecamp.

Source: Capterra
 

Khera from Damco Sol. Pvt. Ltd.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

This a great tool to share project related documents and the schedules/planning.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy management for project tasks and project management is good. Running a project under agile methodology is being beautifully supported by it.

Pros

Easy project planning
Good calendar/event management
Better communication between team members
Task progress history

Cons

The UI a bit on the lower side.

Switching between projects/accounts and overall management is bit cumbersome.

Source: Capterra