dotloop is a Web-based platform for real estate professionals that helps complete deals. The software is suited for brokers, teams, agents and service providers. It provides a collaborative platform with a consistent interface.
dotloop for teams comes with features such as a logo builder and chart review along with an analysis of how each team member is performing, real-time management of all team transactions template setup workflows.
The software provides users with a single place to complete transactions, and includes e-signature and document storage capabilities.
For service providers, the software provides a way to connect with new agents and clients. As a transaction occurs, the photo and contact details of both parties are displayed to facilitate communication.
I was told they had a customer base outside of real estate. I had a good experience using it for a recent real estate deal and wanted to use their e-signature features in my non-real estate company. They required a 1-year contract with upfront monthly payment. Once we trained our staff and tried some dummy transactions it became clear in the emails that customers would see, that dotloop had several paragraphs routing their system and mentioned the real estate industry three times. We are not real estate. So I asked them, not to change their marketing text in the emails, just to toggle off the words real estate. They refused to do so. Charged us 2 months of service yet we never used it. We are disputing.
Amazing the parent, Zillow, would permit this heavy-handed lock-them-in approach, not make the minor changes requested, and if not willing to change at least refund the 2 payments. No refund, no apology, no good customer relations strategy.
I liked the system for a real estate deal I used it for.
Cumbersome to upload documents.
Don't buy it if not in real estate.
Anna from CENTURY 21 Signature Real Estate
Employees number: 11-50 employees
We have used dotloop for about 3 years and more recently integrated some of our office processes into the loops. Now our agents can see (real-time) what our administrative staff is doing in the loop, through the use of workflow statuses and task lists.
I love the ability for the agents and the staff to be looking in the same place for the same information.
dotloop is still new enough that they haven't been able to think through every nook and cranny of the real estate business. However, they are doing a phenomenal job of being at the leading edge...and I look forward to what they'll grow into.
I have not found any transactional management tool that even comes close to matching dotloop.
bette from red door realty
Great way to streamline client documents keeping access portable and accessible to other users. Easy to use with email and easy to share documents with others.
Jess from RE/MAX Executive
I really like that Dot Loop makes it easy to pass documents around to clients, sellers, other agents, to get signatures quickly and securely.
So much better than trying to use the full site on my phone. It makes it easy to do contracts on the go! No more waiting to get back to the office. Seal the deal!
Great for real estate contracts
None right now for me!
Do it. It's a way to get your contracts on the go.
Just signed up for dotloop 3 months ago. Needed a way to run my business better. Dotloop came in and trained all my staff and within a day we were doing all of our transactions online saving a lot of precious time.
It's easy to learn. Love having esignatures, forms, compliance, file storage all together. Agents love it.
Need the mobile app yesterday!