dotloop Software


 

dotloop is a Web-based platform for real estate professionals that helps complete deals. The software is suited for brokers, teams, agents and service providers. It provides a collaborative platform with a consistent interface.

dotloop for teams comes with features such as a logo builder and chart review along with an analysis of how each team member is performing, real-time management of all team transactions template setup workflows.

The software provides users with a single place to complete transactions, and includes e-signature and document storage capabilities.

For service providers, the software provides a way to connect with new agents and clients. As a transaction occurs, the photo and contact details of both parties are displayed to facilitate communication.

 

dotloop - Devices
 
  • dotloop - Devices
    Devices
  • dotloop - Sales chart
    Sales chart
  • dotloop - Mobile support
    Mobile support
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

7 Reviews of dotloop

Showing 1-7 of 7

 

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Aaron from Keller Williams
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

I love DOTLOOP! IT's the easiest thing out there that I know of to use for documents!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, app allows me to use on phone when needed, clients can figure it out pretty quickly so it makes my life easier.

Source: Capterra
 


January 2017

January 2017

Poor fit. Poor customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was told they had a customer base outside of real estate. I had a good experience using it for a recent real estate deal and wanted to use their e-signature features in my non-real estate company. They required a 1-year contract with upfront monthly payment. Once we trained our staff and tried some dummy transactions it became clear in the emails that customers would see, that dotloop had several paragraphs routing their system and mentioned the real estate industry three times. We are not real estate. So I asked them, not to change their marketing text in the emails, just to toggle off the words real estate. They refused to do so. Charged us 2 months of service yet we never used it. We are disputing.

Amazing the parent, Zillow, would permit this heavy-handed lock-them-in approach, not make the minor changes requested, and if not willing to change at least refund the 2 payments. No refund, no apology, no good customer relations strategy.

Pros

I liked the system for a real estate deal I used it for.

Cons

Cumbersome to upload documents.

Advice to Others

Don't buy it if not in real estate.

Source: GetApp
 

Anna from CENTURY 21 Signature Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Streamlined All Aspects of Our Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used dotloop for about 3 years and more recently integrated some of our office processes into the loops. Now our agents can see (real-time) what our administrative staff is doing in the loop, through the use of workflow statuses and task lists.

Pros

I love the ability for the agents and the staff to be looking in the same place for the same information.

Cons

dotloop is still new enough that they haven't been able to think through every nook and cranny of the real estate business. However, they are doing a phenomenal job of being at the leading edge...and I look forward to what they'll grow into.

Advice to Others

I have not found any transactional management tool that even comes close to matching dotloop.

Source: Capterra
 

bette from red door realty

December 2016

December 2016

Streamline Documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Great way to streamline client documents keeping access portable and accessible to other users. Easy to use with email and easy to share documents with others.

Source: Capterra
 

Jess from RE/MAX Executive

October 2016

October 2016

A great way to keep all people involved in 1 place to get signatures

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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I really like that Dot Loop makes it easy to pass documents around to clients, sellers, other agents, to get signatures quickly and securely.

Source: Capterra
 

Bri

August 2016

August 2016

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So much better than trying to use the full site on my phone. It makes it easy to do contracts on the go! No more waiting to get back to the office. Seal the deal!

Pros

Great for real estate contracts

Cons

None right now for me!

Advice to Others

Do it. It's a way to get your contracts on the go.

Source: GetApp
 

Bryan Behrens

January 2014

January 2014

Great for my brokerage

Product Quality

Product Quality
Quality

Just signed up for dotloop 3 months ago. Needed a way to run my business better. Dotloop came in and trained all my staff and within a day we were doing all of our transactions online saving a lot of precious time.

Pros

It's easy to learn. Love having esignatures, forms, compliance, file storage all together. Agents love it.

Cons

Need the mobile app yesterday!

Source: GetApp