Glip is a cloud-based collaboration tool that provides integrated task management, video conferencing, notes, calendars, communication tools and file sharing. It is suitable for businesses of all sizes within most industries.
Glip can be used as a workspace for assigning tasks, sharing files, sending and receiving messages and scheduling deadlines. Glip can be used as a central platform for project management and team communication, and it also allows users to manage files and communication from multiple sources through integrations with programs such as Asana, GitHub, Salesforce, MailChimp, Jira, Box and more.
Additional features include configurable email and push notifications, progress tracking, link extraction and contact management. Users can also annotate images, write custom plugins for the program and establish audit trails.
Glip is available in three subscription pricing tiers with varying features and levels of support. iOS and Android apps are available.
Ivan from Americ Machinery
Employees number: 11-50 employees
This system integration for sharing and chat with another employees or customers is nice, but It is too much to have another username and password
chat included with customers
need another username and password
need another app to run
use another website
Brad from Pathfinders Counseling and Consulting
Quick communication as easy as texting or emailing with a multitude of additional features.
Allows our team to quickly message each other, share files, and listen to VM our audio. I love that you can receive messages from someone else regardless of whether your are mobile or at a computer.
Glip sometimes glitches and it takes some time with tech support to resolve the issues. They are responsive but the fix doesn't always come quickly. As an integrated (free) service with Ring Central VOIP service you can't beat the pricing!
JJ from Benestare Pain Manangement
Employees number: 2-10 employees
Being able to keep track of information in one place. And you can go back to it later.. instead of emailing yourself or texting people.. that stuff gets lost.
The 3 'tier' system. You can click on a task and have a conversation only about that task.. it will appear in the 3rd tier... or the 'shelf'. You can copy images very fast and paste them right in a conversation.
It has a bit of a learning curve. It works best if you design it for YOU. For example.. 'TEAMS'.. Can be anything. At first, you try to make a team of people... but I decided to just make it the main topic or subject. Then, Under that TEAM.. I could make a task, event... etc.
Igor from RingCentral
Something new with every release. Constantly improving functionality. New integrations every time I check. They care about the end users.
Could grow faster. Long time between the idea and implementation. They need to communicate better the future roadmap and let users to vote for the next big thing.
Chris from WatchPoint
Employees number: 2-10 employees
Glip is a great product but it's so similar to Slack I wonder if they are rebranding Slack? Much like Slack you can create channels and chat with members in your organization and it works great for company collaboration. I like that you can setup private chat channels to discuss issues with company employees without sharing that info with everyone. It's great that you can search previous chats and find conversations that took place in the past.
Ability to collaborate with employees in chat channels specific to the subject.
It's basically Slack and Slack has a much larger market share. I wonder if Glip can break through?
Tyler from Rain Retail
If you need a messaging platform for the office that does more than just let you send and receive messages then Glip may be what your are looking for. We needed a way to communicate back and forth but also a way to send tasks to each other and follow up with different projects. The cool thing about Glip is that it also ties into other programs with their integrations, such as Trello.
lorrayne from Dog Wizard Academy
We keep getting messed around and they keep swapping our account manager. After we went into contract with them they changed a lot of the rules - told us we would have to pay an extra $ a month for US based support. Plus several of our lines were hacked and they did nothing to help us.
Dewey from Findlay E-Free Church
Glip helps us stay organized. We can update documents, communicate and track projects in a simple way. Glip offers mobile apps for your devices as well.
Jack from Amplo Creative, LLC.
Glip recently introduced their iPad app and it is one of the most marvelous additions to team communication. I would absolutely recommend using this app. It is the best collaboration tool on the market today. It allows you to connect with groups, introduce clients into projects safely, create tasks lists for yourself, and stay on top of all of your projects. Would absolutely recommend for an SEO or web development firm.
Scott from Cerca Talent
Employees number: 2-10 employees
I have used all of the PM tools on the market including Asana, Basecamp, Slack, etc. Glip works just fine for most communications, but I have yet to find a solution that eliminates internal emails. To me, most of these tools, Glip included, just adds another place to go for information. I am a Google user, and my computer relies on Google for most of our software and communications. That said, I feel that Glip, like Slack and others, is just another tool for communications. Find one you like and use it. Now that Glip is part of RingCentral, they are starting to have better connectivity between the two, but without dedicated utility training and advice, I don't know how long that is going to last.
Keeps track of communication
communicates with google... calendar
Part of RingCentral
Not fully integrated into my work day or workflow
adds another communication tool
RJ from CUSI
Employees number: 51-200 employees
Overall a much better application than others, in my opinion, the tasks feature is amazing as is the giphy integration. It's easy to build and maintain teams and makes workplace IM'ing as fun as it is productive.
3rd party integrations
The lack of "reactions" to comments
Igor from RingCentral
Employees number: 1,001-5,000 employees
Great alternative to other team instant communication tools. It has a huge amount of the external communications and expending. There is a team discussions , calendar events, document directories and more and more. Try it with your team and keep using it everyday.
Unlimited external integrations, easy to use.
keep using it every day at work
I have been using Glip for 3 months and it has made my biz life easier and better . I love it soo much. You can invite your co-workers or employees to work or chat about specific tasks. It make things organized in your company. The best part it is free but has also some paid plans. The free plan is more than enough for me. It has everything. If you are working on tasks or projects that involves graphics. you can use Glip feature that can make it possible to make comments on the graphics you share on it.
1-It is free
3-You can store notes
4-you can do voice and video chats
1-The issue with inviting guests is that I can not make them invisible for my other co-workers.
2-I would love to be able to open more than one window for each feature.
It is best for web dev companies but other companies that need a collaboration platform can use it too
Andy from UmaK Limited
First time I've dealt with Ring Central and the support was excellent. Great start.
Chuck from Cape Charles Vacation Rentals
Ring Central provides an answer for my business' rather simple needs. A toll free line that is always forwarded to my cell phone and a way to distinguish incoming calls from the tool free number from incoming calls to my cell number. I do not have a need for the high level of capabilities the system offers but occasionally I have a problem I can't figure out. The representatives have been able to quickly understand what my problems have been and have been able to resolve them while I am on the line with them. I'm really pleased.
Aakash from Golden Resource INC.
It was a good experience. the assistance was damn good & I appreciate the way, you deal your Cx. I was searching the score of 100 around but unfortunately your system contains 10 marks to rate. specially the voice & quality of assistance of that lady was awesome.
Elijah from RPM Pizza
I enjoy being able to make such immediate changes in our call queues and having access to such useful data. As a call center manager, this reporting data has helped me create metrics to measure our success and set goals that have enhanced our service experience - thus, improving the relationship with our Customers. The only problem I've had was the removal of my ability to export a certain view in the reports section with the updates made to the design of the admin interface. However, RingCentral Support has been made aware of the problem and has communicated to me that they are actively working to resolve it. Fair enough!
Alicia from HireMojo
I love ringcentral! I tell anyone I can.
karl from asi uk
Keep doing what you're doing. 5 Star customer service all the way! Very happy customer here.
Mark from Assisting Hands of Bergen County
Rep was very knowledgeable, professional and courteous. The setup work was involved and required multiple steps through multiple menus. Rep did a great job of walking me through them via our chat session. His responses were quick and easy to follow. Great service experience. Thank you.
Katie from C.S. Lewis Foundation
The RingCentral team member was extremely kind and helpful! He was very professional and respectful! He did whatever it took to help resolve the problem we were having! I am super satisfied!