Huddle is a cloud-based project management solution. Key features include integration with Microsoft Word and a dashboard where users can see all aspects of a project. This software is geared toward large businesses and government agencies with more than 100 users.
Huddle’s integration with Microsoft Word allows users to work in Word and have their changes updated automatically in Huddle. This software offers document histories and audit trails, so users can see who is editing documents when. They can also view historical versions of documents.
Users can customize their workspaces to include branding. Access rights and security levels are also customizable: users can grant access to certain employees or departments. They can also revoke access across all devices.
Huddle can be accessed from anywhere, and users can work offline and later synchronize their work to multiple devices.
Huddle offers data migration for new clients. Mobile apps are available for Android and iOS. This software is priced per user per month.
Jasbir from Driscolls Research
Employees number: 1,001-5,000 employees
Replaced with a better and cheaper product. Not used any more.
It was easy to see who created a file. Other than that, there were not many advantages that would make this product more useful than a Shared Drive
Does not manage updates of files very well.
The feature of commenting on a file adds no value but confuses the interface.
Hard to track changes and collaborate on content.
Adam from Baker Tilly International
Employees number: 10,000+ employees
Significantly enhanced ease of collaboration across member firms and clients alike.
The products ease of use makes it easy to roll-out and quickly reach a high level of adoption.
The high level of security and related certification is also essential for our business.
No ability to access US and non-US server based files using the same desktop tool. It would be excellent if both could be accessed simultaneously.
Debbie from Driscoll's
The Huddle user interface is really intuitive, making it easy to on-board new users without a lot of training. The file collaboration works perfectly, and I love the task functionality that does the "reminding" for you! It has just the right number and type of features without having a bunch of "extra" stuff that you never use cluttering it up. It is extremely well integrated with MS Office. It's easy to bring people into your work space, whether they are part of your organization or not, and whether they have ever been in Huddle before or not. The organization's customer service is top notch - replies to inquiries are often received within hours, and suggestions for functionality improvements are welcomed.
I wish it had a better calendar functionality to help track the team's schedule.
Rim from shopworks
We are using Huddle so that our customers car have access easily to our files and they can comment and give their feedback without using space.
It's very convenient for us and easy to use. And when sometimes we have a problem, the Customer support is pro active and help us quickly so thank you huddle.
inviting people one by one manually to workspaces.
Rufus from DHL Supply Chain
Employees number: 10,000+ employees
Greater engagement with multifunctional teams. More effective bid development.
Ease of use. The interfaces are intuitive and new users and teams can be operating very quickly with little training. It adds value almost immediately. It is also very flexible. We use it for a wide range of tasks, from bid management through to customer engagement and sharing innovation. It requires little tailoring for any of these tasks.
There is room for development around Huddle's ability to directly import and export tasks and diary entries from other systems such as Outlook or Salesforce
Ragheb from Stagecoach Rail
Time efficiency, collaboration, security and conversations grouped by document
- Commentary/conversations per document
- Compare and contrast versions of word
- Offline working
- Desktop tool integrating with Office - enabling you to save directly into Huddle
- Approvals & calendar integration
- Creating teams - its not clear what is the best way to create teams - there are occassions where individuals will need access only certain folders within a file. One way to get around this is to create each individual as a team - is there a better way?
- Tasks - the UX design does not make it obviously clear what are the key steps are
- Integration with older operating systems and versions of Office
Mark from Adecco Group UK&I
Employees number: 1,001-5,000 employees
Thomas from Keolis UK
Employees number: 51-200 employees
We have used Huddle for over five years throughout our organisation to assist with the build and control of bidding documentation. Over this time, the product has become a resource to be relied on. The level of functionality, ease of use, and product support mitigate the common risks associated with the implementation of third-party products with internal systems.
The Huddle team have engaged with us to understand our functionality requirements and adjust their development roadmap accordingly. The number of releases Huddle have implemented continues to grow year on year, with each iteration materialising further efficiencies for our end users. This development is supported through the facilitation of internal training with the Huddle experts to ensure we understand and capitalise on the latest improvement.
The onboarding of users to Huddle is extremely easy. Through the intuitive layout of the tool, users often require little more than an invitation to get them working productively within our workspaces. One of the key frustrations we have faced with other tools is a lack of speed and accuracy of the search tool. Huddle have developed the search functionality to the point where at the very least a new user can search for keywords to find their way quickly in an unfamiliar workspace. Once a document has been identified, the location and actions available are easily recognisable.
Through the years Huddle have provided 24/7 support with reactive and helpful customer service agents alongside at least one dedicated Account Manager. However the requirement for aftersales support has reduced to the point where our main focus with Huddle is to assist with product development to ensure we get the most from the tool.
I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure".
- lovely clean interface, very intuitive
- able to set individual nested folder access permissions
- able to add some custom fields to the tasks
- tasks automatically appear in the calendar giving a easy visual of upcoming priorities - this is of course reliant on task entry including a due date.
- version history restore is really neat and easy to navigate
1. No reporting capacity
2. can't upload folders
desktop app creates multiple duplicates of folders & files brought down to edit, but doesn't delete them, this poses a significant 'bloat' potential on user's hard drives.
3. The desktop app nests the sync'd folders very deep and (on the Mac) are hidden files causing further problems for less tech savvy users.
4. Can upload zip files through web browser, but cannot uncompress, need to use the desktop app, then rezip to upload. So at project start-up does not seem to be a way to upload multiple documents apart from one by one.
5. Adding custom fields to the tasks to assist with filtering, but only allows you to filter on one field, e.g. by project. would be much better to filter (e.g.) by project and priority - this would allow to filter by "Particular project tasks that are High Priority".
6. No GANTT chart, no timeline, no time tracking, no dependancies, hard to make quality decisions about upcoming projects based on past projects.
Alex from iMentor
My company used Huddle as our cloud-based storage for about a year before moving on to bigger and better options. Huddle is slow to open files, has terrible usability, and lacks basic features that are found elsewhere on the market. If you are looking for cloud storage for your company, do yourself a favor and keep looking.
Laura from Designs Direct LLC
Employees number: 51-200 employees
The general program upgrades are completed without respect to needs of their smaller customers and to customize your instance is not at all possible. We had about 40+ users at one time, but the poor customer service and slow response time from the Midwest USA (Huddle does not replicate servers for geographic location and their servers are in the UK or Europe). We will be transitioning the last users off the service by the end of Q1 2017.
At one instance with their appointed customer service I was copied in on an email string where they were bad-mouthing my company-- this was the last straw for us.
The ability to save templates of projects is a nice feature.
Slow for our geographical location, no ability to customize notifications, extremely poor customer service, poor training, upgrades do not take into account features that were relied on heavily.
I actually first used Huddle when they had there free package, but have recently moved to a company where we use Huddle to share marketing collateral through the approvals process which comprises of different colleagues from different teams in different locations. This used to get confusing in email but Huddle allows us to organize the process much easier.
The different document versions and ability to lock and unlock files to prevent duplication has been key. The only missing part is the in app editing of files. In reality that is more of a nice to have rather than key functionality. I think it would be harsh to give a 4 star rating because it don't have that.
Rishi from YHP
Would highly recommend, more so for large businesses, may be a bit over the top for smaller companies, but if you have more than 50 people using it then it will save you so much time and effort. Cost wise it's better for medium and large businesses, once you have a few more employees.
But if your used to the ease of consumer tools then this is for you as it combines the consumer application but makes it suitable for business in terms of features & security.
5 stars :-)
Workspaces - are great, they allow us to separate internal teams, clients & partners into separate areas where we can work on documents.
Whiteboards - really good for sharing ideas, improving them, leaving key info which people can easily update and annotate.
Intuitive UI - It looks so great and is so simple to use, I always associated this type of business software with ugly complicated workflow but this is designed like a consumer app.
Support - The support team are fantastic, they took the time to train my team on the product, which wasn't hard to be honest as it's very simple, but it did help as sometimes when you first get started on a product you don't know where to look, it was also good as they gave lots of ideas on how to use it that I never thought of!
I think it's more aimed to larger businesses of maybe 50 people or more, it seems a bit much for a 10 person team.
The search function isn't always that accurate and leaves a bit to be desired, but support did say this is being worked on, they seem to have a new update every week, it's hard to keep up!
Huddle is a great on-line service to manage files and folders related to project management. The space is organized very logically and you get access to an intuitive and simple to use interface, that makes managing files and folders a breeze. I can see that new features will be added soon to make the operations much more easy and interactive.
Simple structure based on project folder with sub-folders and permissions related to the files located in this sub-folders. Version control is most important feature especially if you are using the Huddle space to manage product development.
Services are not clearly explained and there is a lot of talk to Huddle staff to get this sorted out and get a clear understanding what they can offer. Some features are not redly available, but alternative backup tools are available other places
Huddle really make it easy for the employees of small to medium sized companies to share documents and conduct work projects in a multi-user, central online environment. There are no downloads involved, so can be used from any Internet-connected computer. I like the idea of the dashboard page - a snapshot of things that are time-sensitive
Easy to set up, collaborative working environment
The free package only allows for one workspace with 100 MB of storage. In addition, it does not keep track of document versions. If you are looking for these more advanced features, then you will have to pay for one of the packages offered.
I started using huddle a couple of months ago to manage a team of bloggers. The team is spread out accross 3 time zones and huddle.net was the easiest way for us to work together, share ideas and documents.
Easy to implement, cost effective, no need to email the group, white board for brainstorming
The free account is ad supported