JIRA Core Software


 

JIRA Core is a project management and task management software solution for business teams. It is designed to cater to businesses across a variety of industries, including marketing, legal, finance, human resources (HR) and operations.

JIRA Core allows users to set project due dates, assign responsibilities and add attachments to the platform. It provides predefined templates to track projects. Users can use the system's mentions feature to get the attention of specific team members and ask for feedback.

JIRA Core's dashboards and reports provide both in-depth and quick views of project statuses, calendars, team progress or the next project pipeline. It also provides search features, which enable users to find everything in the system.

JIRA Core is a both cloud-based and on-premise software solution for small, medium and large enterprises. JIRA Core can be installed on Windows, Linux and Solaris operating system. Also, it can be accessed on mobile via the web.

 

JIRA Core - Track projects
 
  • JIRA Core - Track projects
    Track projects
  • JIRA Core - Assign projects
    Assign projects
  • JIRA Core - Activity log
    Activity log
  • JIRA Core - Create a project
    Create a project
  • JIRA Core - Issues
    Issues
  • JIRA Core - Track team members
    Track team members
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Web browser (OS agnostic), Windows 8, Windows 10

457 Reviews of JIRA Core

 

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Software Advice Reviews (10)
More Reviews (447)

Showing 1-10 of 10

Manjunatha from Kodiak Networks Pvt, Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Jira software and it's interaction with other tools like Confluence, Crucible/FE, Jama, etc is excelent to build Requirements v/s Development, Test Traceability.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jira software is very flexible and collaborates well with other tools used in our product management. Helping us to get the overall project management view sprint on sprint at both Scrum team level and project management teams level.

Cons

Some tools like XRay, etc are integrated inside Jira software instead of keeping it as separate server and forcing us to buy the add-on tier should match the maximum tier of the licensed JIRA applications on our instance, as Test team size and development team size varies in any organization and simply doubles the number of users in a license cost even though same number of users using both Jira and Xray.

 
 

Jason from Marcus Thomas
Specialty: Advertising & PR
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Jira for issue tracking and task assignments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It is built the way teams work. Using this to work agile and manage sprints has improved organization and tracking.

Cons

Interface require a little learning curve. Organization of what tools are where could be better.

 
 

Taylor from OnPrem Solution Partners
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use, could use more straightforward analytics and Kanban features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Jira is, more or less, a straightforward product. You can create tickets, move tickets across a Kanban board, and do a variety of things with tickets such as add comments, photos, link tickets to other tickets, change the "status" or "priority" of tickets, and so on.

Cons

It can be a bit clunky at times. I would like more detailed Lean and Kanban analytics such as, "What's my Average Time in Queue?", "What's my Average Cycle Time?" etc. Have a few other ideas but very related to Product Development Flow-type thinking, so perhaps not suitable for main product. Jira does a good job at presenting some of these things (e.g. burndown rate) but a more powerful analytics suite would improve the product greatly.

 
 

Olivier from Be-bound
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Simple product for tickets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall pretty good

Pros

We use Jira to handle our bugs and it works pretty well, easy to use and no bugs detected so far. It's ok for our small 25 people team

Cons

UI could be more exciting, we're not aware of new features - there is no integration with Slack and reports are really not good and clear enough

 
 

Chiao from Marqeta
Specialty: Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use - straight forward

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I enjoy using jira and all of its integration capabilities.

 
 

Joel from Americorp
Specialty: Financial Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience

Pros

It's wide spread use

Cons

The UI

 
 

Jeffrey from American Campus Communities
Specialty: Real Estate
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

JIRA for Product Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup

Cons

Work flow management is difficult to get working and reporting seems a bit archaic. User administration can be complex

 
 

Brian from Prudential
Specialty: Financial Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Easy software to use for projects, with slight confusion

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing. I wish there were more labels. Also it can be slow to tag someone if you have many users

Pros

Easy to use and connect people together

Cons

Slow with tagging people at big companies,
Lack of labels on iconogrophy

 
 

Karthik from Cisco Systems
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

JIRA for coding

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.

Cons

Github integration not as friendly as Waffle.io but more powerful application across multiple projects

 
 

Charlie from CVS Health
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Best team management tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

My tool of choice

Pros

You can get started in various forms of issue/team management quickly. Great integration into Confluence for documentation.

Cons

Advanced features can take a while to learn. Licensing can be limiting as it's on a per-user basis.

 
 
 
Showing 1-20 of 447

Santiago from Despegar.com
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

We use JIRA to coordinate and keep track of developments, improvements and bugs developing software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It keeps all our tasks in a neat, organized way, and the kanban view allows us to see a global state of our workload.

Pros

We use the software on premises, and in that way it opens up many customizations that allow it to better fit our needs.
The new logos for the different types of tasks/incidents are nice :D

Cons

To a newcomer it can be a little daunting at first. We teach new developers on how to procede to use it internally. I'm not saying it's terribly hard to get into, but the amount of options available to the user can be a little overwhelming at first.

Source: Capterra
 

Mauro from LogicBomb Media LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I use Jira for my company's management, but have a hard time whenever I want something custom.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been able to run every project within Jira. There are tons of options and plugins to install. I've also been able to integrate it with other software that I use (like Slack) very easily.

Pros

The features are endless. Really and truly a very robust system. I'm able to customize just about anything.

Cons

Really tough to find settings because of it's complexity. Find myself having to search google anytime I want to change something.

Source: Capterra
 

joost from intellecy inc
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

JIRA cloud has issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Has a good functionality set for small as well as large teams. Can be used for a wide variety of processes

Cons

JIRA Cloud is slow to load from page to page - this gets old really fast. JIRA Cloud has also availability issues i.e., just not available at all for several minutes (or longer) at times. This possibly depends on where you are in the world (USA for me). Until this is fixed, I'd avoid JIRA Cloud.

Source: Capterra
 

Bhaskar from Wego
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Awesome product with great features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Instant Updates on the ticket raised

Pros

A great tracker of all work items (new requirements, issues, tasks).

Custom dashboard for individual users

Log the working hours for each task and subtask.

Instant updates on the work which is done or started by the assigned person

Helps the teams to easily trace the status of the issues and thus making the project management easy for delivery managers.

Cons

It is not an easy system to learn, It might take a while for your team to figure out the workflow, but that's just part of the initial learning process. At this moment there is not much about Jira that we do not like.

Source: Capterra
 

Edward from Affirmed Networks

June 2017

June 2017

JIRA is great for issue tracking and so much more.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

In software development, bugzilla is the free go to bug tracking system. But once things get complex, JIRA is a fantastic step up. Workflows, agile boards, flexible queries for any issue type make it great.

Cons

Mail notification gets backed up, not sure what the issue is with this. I wIll work with Atlassian to try and resolve this issue.

Source: Capterra
 

chris from Project Plunkett
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Best out there,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jira helps teams organize and execute. The tools are intuitive and provide a great collaboration environment. I do wish there was a little more around portfolio management in the tool, but it's not the end of the world.

Pros

Hugely customizable and intuitive, we use jira for several areas of the business. I've personally used it in content production queues, Scrum software teams, Scrumban software teams, waterfall mechanical engineering teams and for business projects.

Cons

Like anything customizable, I've seen it abused. Crazy complicated workflows and bizzaro custom development using Jira as a state machine. Sometimes features are accessible from one screen but not another as they are being rolled out or experiences differ, but Jira seems to do a pretty good job at cleaning up after themselves as features are rolled out.

Source: Capterra
 

Amelia from Footlocker, Inc

June 2017

June 2017

As a UI Designer, I use Jira daily to keep track of work orders assigned to me.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about Jira is that it is extremely flexible with so many plugins and tools. It is a versatile work flow management tool!

Cons

Jira has a steep learning curve for anyone outside the tech world. Companies should anticipate resistance and frustration from other non IT departments.

Source: Capterra
 

Marco from Thomson Reuters

June 2017

June 2017

Jira es a simple and powerful tracking issue system

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Software is configurable, that allows you to reate and add new fields, , tags management are very useful in order to organize and perform the search, easy to use

Cons

Probably something that is necessary to improve is the search criteria, sometimes search criteria is too long and user needs to move between all the attributes in order to build the search criteria. I know that also has a query builder but something in the middle between will be very useful

Source: Capterra
 

Sarah from Fastly Inc
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Keeps tasks organized and tracked

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps me keep track of accounts and bookings for new hires. I actually really love hitting that "Close" button on one of my tickets!

Pros

It's so easy to add comments and see how a task or request has progressed over time before completion. Keeps others in the loop by being "watchers".

Source: Capterra
 

Greg from BlackBerry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

I use Jira for ticket and defect tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is pretty cheap to run so that is the biggest benefit.

Pros

I like the reports and dashboards used while monitoring a queue. The ease of ticket creation is also appreciated.

Cons

The searching is sub par in a lot of ways. The advanced search is a little convoluted and could be made simpler

Source: Capterra
 

Scott from Rapid Recovery
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great product for both business and technical development tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customizable team project tracker

Pros

Setup for JIRA looks daunting, but once the workflows are in place, it is very simple to use. It has a great UI design that is easy enough to follow and powerful enough to accomplish any desired need.

Cons

Advanced workflows are complicated and harder to understand and implement. It is also easy to fall in to the basic structure which will most likely not be what you are looking for. However, if you take the initial time to configure each schema and workflow the way you want, it will be a lot more effective.

Source: Capterra
 

Thiago from Capgemini
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Don't loose track of your team's work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Project tracking is now "live". The team doesn't need spreadsheets or any other tool to control the projects. The next step is to create a role for a client user to follow the project's evolution.

Pros

Provides powerful reports and dashboards. The updates are immediately sent to the team or all teams. Several user roles.

Cons

For a beginner user, is complicated to understand the hierarchy of the items. Only time and experience make it understandable.

Source: Capterra
 

Mihir from ERI

June 2017

June 2017

Very good project management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The tool provides powerful capabilities so that I am always able to find what our team needs. Everything in the system is customizable (some thing simpler than others) and this is perfect for a project manager/administrator, but can also make it complex to administer if you only do admin tasks every few months.

Cons

Once you are setup initially, you rarely need to return to the administrative stuff, but when you do, you often have to relearn how things are configured and go through some FAQ's again. It's not a huge deal, but complexity naturally increases with flexibility.

Source: Capterra
 

Ruth from Glasshat
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great for managing product development work and teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to manage the work and communication with an offshore development team. Also easy to integrate with other platforms such as Slack and Moqups.

Pros

Once you get the hang of Jira then you realise that it's actually pretty easy to use. It really helps me to effectively manage the work of an offshore team, and work rarely gets missed or overlooked. Online support time if you have a problem is quick and the answers are often pretty good.

Cons

It's hard to get started and requires a few weeks of regular use before you start to feel confident that you're using it properly. It also doesn't look very nice from a visual UI point of view and I find the reports hard to digest. You definitely need someone else in the team to show you how to use Jira in order to get the most out of it.

Source: Capterra
 

Scott from SITA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Feature rich, a little hard to learn for new users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allows our team to track bugs and enhancements.

Pros

Supports most development models (Sprint, Kanban, Waterfall). Each release seems to be better than the last.

Cons

Some things that you'd think would be simple can be difficult to figure out. This is normal for software that's had to merge new features while maintaining backward compatability..

Source: Capterra
 

Travis from University of South Florida
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2017

May 2017

Jira fits the development work of our business process management team very well!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I especially appreciate how flexible Jira has been for the multiple teams/pods of developers in our larger unit. Jira is THE place where the POs are creating user stories every day, our developers working on them and logging their efforts/questions/etc, and our scrum master uses both during stand-ups and for tracking each team's velocity.

Cons

The flexibility at times has been challenging as the configuration can be difficult to get just right, and often applies to all boards created in Jira. Sometimes we've wanted to do something specific for one team and/or to make a change during a Release, but we've needed to wait until the current Release ends before making changes.

Source: Capterra
 

Daniel from Northforge Innovation
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Great task tracking/ticket tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has a completed feature set with different plugin to respond to whatever you need

Pros

One of the most popular software tool in its category, integrated to the other Atlassian products such as BitBucket, Confluence

Cons

Price is not competitive when the number of users is higher then 10 . So if you are tight on budget, it can be a problem

Source: Capterra
 

Collin from Destination Lighting

May 2017

May 2017

Excellent Project Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeps the entire team organized, projects get done. No more email chains and lost attachments, just clear reporting and time tracking and project management.

Pros

JIRA makes it easy to stay organized across many different projects. You have the ability to work from anywhere and still collaborate, share files, comment, etc. It's great because you can track time and progress to see where people are in the scope of work. Love that it is so customizable and integrates well with other software.

Cons

Because it is so feature rich, it can be a bit intimidating to use at first, but you quickly get the hang of it. There is a bit of a price jump when your team gets larger, but the stability of the platform is the basis for all of my teams work.

Source: Capterra
 

Waverly from SPROUT Content
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Super easy to keep projects organized!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It keeps our team organized and I can manage multiple projects seamlessly at once!

Pros

I am able to keep track of my teams progress and if they have any impediments in one quick look. This allows us to move through projects quickly without any hold ups.

Cons

Creating issues in the backlog can sometimes be challenging. You have to pull an issue into a specific sprint instead of being ale to create the issue for that sprint.

Source: Capterra
 

Cesar from Periscope Holdings Inc.

May 2017

May 2017

Great way to organize development team and process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use
Simple
Straightforward
The software is easy to implement since the offer on prem and cloud versions.

Cons

Too Simple
Some people on our business side find it difficult to navigate and get their tickets lost.

Source: Capterra