Mavenlink Software


 

Mavenlink offers software and services for project management, resource planning, collaboration and financial management. It was designed for professional services, and it is best suited for those who need to collaborate on teams.

Mavenlink's emphasis is on team collaboration and task management. Files are stored and shared with the team on Mavenlink and can be tagged to specific tasks.

Mavenlink offers support for resource management, time and expense tracking and management, planning and reports and analytics. Its design relies on a single navigation bar which links to key areas of the platform. The centralized dashboard keeps users updated on the most recent activity and progress of each project.

Mavenlink integrates with many popular applications, such as Google, Microsoft, Salesforce, JIRA and Zendesk. Its Chrome plugin assigns tasks based on emails, and its QuickBooks integration syncs with time and projects.

Mavenlink is ideal for professional services businesses, especially in the marketing, advertising, public relations, architecture, engineering, IT services, management consulting and educational industries.

 

Mavenlink - Activity
 
  • Mavenlink - Activity
    Activity
  • Mavenlink - Task info
    Task info
  • Mavenlink - Product roadmap
    Product roadmap
  • Mavenlink - Resource planner
    Resource planner
  • Mavenlink - Billable hours
    Billable hours
  • Mavenlink - Employee profile
    Employee profile
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

50 Reviews of Mavenlink

Showing 1-20 of 50

 

from Brilliance Business Solutions
Specialty: Web Design / Development
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Great solution if it fits your needs out of the box

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Likes Best

The technology that Mavenlink is built on is powerful, both in terms of speed and design ethos. Time-tracking and task management features are strong.

Likes Least

Initial appearances indicate a high degree of customizability, but the design is fairly restrictive on the whole. Creating custom reporting is very complicated and not intuitive. Mavenlink support's responsiveness to feature requests is not impressive.

Recommendations

Jump into a trial and run a project from start to finish. If you are happy with how everything was handled, Mavenlink will be a good solution. If you find yourself wishing that it worked differently, don't expect that you'll necessarily "figure out a solution" or that it will eventually work the way you want.

 

from Fuji Xerox
Specialty: Graphic Design
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Very Comprehensive and Easy to use

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Likes Best

The vendor was the most helpful out of all the software we evaluated. They were more than happy to supply all security documentation our paranoid IT department demanded.

Likes Least

Takes a little time to set up but most comprehensive project management tools do, so this is less a criticism than an insight into my motivation levels for admin tasks...

Recommendations

A great start to understanding what you business is actually producing at any given moment.

 

from Duluth Fire Dept
Specialty: Government
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Maven link tril

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Likes Best

From the trial, I think this a good way to organize and complete larger products. We have not joined completely yet as we are still dceiling how many people will be using the software.

Likes Least

Nothing yet. All personnel I was in.touch with were helpfull.and knowledgeable. We are still learning the product so my ratins may reflect lack of knowledge more than not liking it.

Recommendations

Evaluate your needs and what you are looking to do with the software. We have a small number of people that will use the software so this will be more affordable yet still give us good tools to use.

 

from Kurate Konsulting
Specialty: Management Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Robust System

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Likes Best

When I first was introduced to this system I was thrilled to see that every need that I had, in terms of project management tracking was met with the capabilities of this system. It has endless amounts of functionality.

Likes Least

After my first tour of the system I was a little overwhelmed. I think it would be best to start with a demo of the basic system and progress if more functionality is required.

Recommendations

Start with the basic version. Once you are comfortable using the program assess whether you require any additional features before committing to them.

 

from Synchronised Software
Specialty: IT Services
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Software Implementation Process with Mavenlink

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Likes Best

We have only been using Mavenlink for a little over 3 month and have already started to see visibility and transparency across the organisation. Mavenlink Insights and analytics reports provide the company with a holistic view of all projects and accounts. We are now easily able to identity project metrics and figures without all of the manual collation and reconciliation which takes an enormous amount of time.
Mavenlink have been extremely helpful and accommodating to get us to this point with help of the guys from the MavenOps Program. The 3 months of MavenOps has been fantastic as the team who have been working with us are always willing to help and offer suggestions. Mavenlink were very responsive to our requirements and always willing to help and provide alternate solutions or workarounds if system could meet the requirements.
Additionally MavenOps were very quick at turning around reports that we requested. The reports were completely customised to our needs. If a feature could not be achieved the company can submit a "feature request" which means there is a chance that feature can be built later down the track.
Mavenlinks 24/7 chat support has also been fantastic in helping the wider organisation with any questions.
Overall the software is great but the level of support really helps to lift the product and the overall engagement.

Likes Least

Given we are an Australian based company there are a few things within the software which are set for the US, for example the date is in the wrong sequence and data refreshes happen at awkward times. These are only minor and don't stop us from achieving our main objectives. It would be helpful to have a little more control over these settings.
It would be also good for Super Admin users to have a greater level of visibility. At present even admin need to be invited to a project to view the tasks and approve time etc. It would be helpful for Super Admin users to have this level of visibility with having to rely on a project lead to invite them to a project.

Recommendations

I would highly recommend the software and the service.
Advise I would give would be for the purchasing company to determine their objectives internally before articulating requirements to Mavenlink to ensure the original vision is not lost sight of. Mavenlink will work best if everyone is using the system consistently.

 

from Communications for Research
Specialty: Marketing
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Great team collaboration and project management

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Likes Best

The solution is clearly valuable. It increases our team efficiency, improves quality of time tracking, and makes data for decision making by managers more organized and accessible.

Likes Least

One of their greatest strengths can also be a weakness. They continually roll out meaningful upgrades. My experience is they are well tested, but sometimes the changes require people to adapt to a new way of accessing the same information. You need to be willing to adapt with it. You could not write a manual on how to use mavenlink and think it will stay up to date.

Recommendations

Start with evaluating what the 2-3 core features are that are a must have for your business/team. Determine which applications to consider and assess them based on usability of those features so you know that you break-even and gain value on your investment quickly.

 

from CommonPlaces
Specialty: High Tech
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Excellent Product!

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Likes Best

What I like best about Mavenlink is their continued commitment to a quality product. We are constantly getting updates on new features and fixes to kinks in the system.

Likes Least

Our team has found the product very easy to use, but some of our clients have a hard time getting in the swing of things.

Recommendations

Do not rely solely on review sites to give you all of the features of a product. Be sure to go to the companies website and speak with a representative. I also highly recommend doing a trial of at least 3 solutions before deciding on a product to purchase.

 

from Devenio, Inc.
Specialty: Accounting
Number of employees: 1 employee Employees number: 1 employee

Mavenlink is pretty awesome, though it can seem a bit pricey.

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Likes Best

It helps in many different areas of management. Project & Invoice management are pretty legit, particularly when you sync with Quickbooks.

Likes Least

Price and mobile availability. I'd like to see a bit more as it pertains to day to day to-do lists, but they're constantly improving so that's reassuring.

Recommendations

Consider your needs. If you need something that helps in many areas of business, then Mavenlink is likely going to fit well.

 

from Cloud Technology Ltd.
Specialty: Accounting
Number of employees: 1 employee Employees number: 1 employee

Experienced IT Professional

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Likes Best

Does exactly what it sets out to achieve - provides a collaborative project management environment that hits all the right buttons. It has improved our project control and reporting and allowed us to engage our Clients. We stopped using Clarizen as soon as we found Mavenlink and are now weening ourselves and our clients off Basecamp. Mavenlink covers both deep PM features and functionality with an ease of use that allows clients to see what is happening without need to get involved with the 'how'. Whilst the product isn't 100% perfect - it is heads above other products that I have used and reviewed.

Likes Least

Needs a company/team calendar function. You need to be able to block out users absence / holidays / etc. easily - and Mavenlink doesn't handle that without having to set up an 'absence' project.
GANTT / Project views - need to be able to save your views.

Recommendations

Whilst getting to some of the functionality is not obvious to start with - I have found that 99% of the time it exists - and when you do find it (or the Live Chat points you in the right direction) then you think - OK that's actually obvious..... so if you take a trial - take the time to find out how to use it properly. It is one of the best products I've used over the last 30 years.

 

from Dauntless
Specialty: Accounting
Number of employees: 1 employee Employees number: 1 employee

Intuitive, flexible and holistic

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The folks at Mavenlink have clearly thought every possible eventuality faced by a user on their platform – most of the time, it's a bit like they're in your head and understand what you want to do. Which is nice – the product allows me to track time in multiple ways, and I don't feel too restricted.
Editing time entries is also quick and easy.

Likes Least

Though the demo videos/webinars provided by Mavenlink are helpful, there aren't any guided walkthroughs for when you use the system as a new user. So if you don't put in the time and effort to find your way around, this could be off-putting (at least for some). Little hints, tips, and highlights of things easily missed could be really helpful, especially as (for some new users) there's already a lot of information to digest.

Recommendations

Spend time getting to know your way around the platform, and the rest will fall into place. If you don't, you won't be getting the most out of your investment.

 

from Dauntless
Specialty: Accounting
Number of employees: 1 employee Employees number: 1 employee

Mavenlink has changed our business!

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Likes Best

Mavenlink is very user-friendly and made it really easy for us to introduce the software to our staff. All information is kept in one place, which makes information-sharing much easier and everyone on the project has a better and more realistic idea of timelines, deliverables, allocated time etc.

Mavenlink has really helped us to improve our time-keeping and get a better idea of the time that our staff actually spends on completing specific tasks. The financial overview on all our projects has also proven to be very useful.

Likes Least

The integration with Quickbooks UK is still very basic so we can't really make use of it at the moment. The time tracking could also be simplified as it can get a bit confusing.

Recommendations

I spent a lot of time setting searching for a project management tool that worked well within our company, gave us all the information we were looking for, was easy to work with, looked good and didn't force us to change our existing processes and ways of doing things. Mavenlink was the only software that even came close to our needs and since we started using it, it has really changed things around for our company. Thanks to all the information & financial insights that Mavenlink delivers, we are finally able to make decisions that are based on facts instead of gut feeling.

 

from Pica9, Inc.
Specialty: Software / Technology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

A View of Mavenlink after 3 Years on the Job

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Likes Best

The user interface is pretty smooth, and the reliability of the platform has been quite good.

Likes Least

The resource management hasn't been a perfect fit for our needs, but not too bad. The going-in price after a three-year relationship is also kind of high -- uncomfortably so...

Recommendations

Get a whole team to look at the tool -- not just execs.

 

from Motus Design Group
Specialty: Engineering
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Holding customers to unwanted contracts after changing service

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Likes Best

Initially very friendly and helpful. Project planning, time tracking, and invoicing clients all in one. . We started using mavenlink as an alternative to Microsoft project. Online Customer service chat was always quite friendly, although not always competent at helping solve problems. Although quite buggy, we were usually able to figure out suitable workarounds., and liked that project planning through invoicing clients was covered by the software.

Likes Least

Try something else. Had it two years, customer service got progressively worse.

Recommendations

In October, Mavenlink stopped allowing free accounts to track time on projects from a premier user, and required that all users who want to track time require a full premier seat. As we have many subcontractors and employees tracking time on projects, this made Mavenlink no longer even close to cost effective.

We were forced to move to timefox and Microsoft project. Using mavenlink for almost two years has made me appreciate the feature set of Microsoft Project. Mavenlink is not even close. If you are tracking time on projects Microsoft project online with project lite accounts ends up being cheaper than Mavenlink.

Mavenlink is now trying to hold us to our 3 year, 3 seat premier subscription, not allowing us to cancel. They are claiming that they have not changed the service, and never meant for free accounts to allow time tracking, and it was just a bug all along that they’ve now fixed.

So go with Mavenlink if you want to be held to a contract you have no use for, and don’t want to use, even if it becomes unusable because of changes they make.

 

from ExBellum
Specialty: Other
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Used it for over a year, hate it.

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Likes Best

Good for tracking time and that's really about it.

Likes Least

Quickbooks sync and other features often very buggy and very unreliable. The customer service was not good.

Recommendations

Tons of other option out there that MUST be better than Mavenlink.

 

from RelationEdge
Specialty: IT Services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Solid Project Management SaaS platform

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Likes Best

Easy and intuitive to use, and generally responsive support team to answer questions and help troubleshoot.

Likes Least

Product is a little slow when working with a lot of lines/rows on a page. Mixture of client-side processing and server processing from what I can tell.

Recommendations

Run its use by both your delivery team and your management team to see a day-in-the-life-of.

 

from Development Services Group, Inc.
Specialty: Research & Development
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

I use this to coordinate project tasks

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Likes Best

The ability to communicate and collaborate with others working on the project.

Likes Least

I wish this would generate emails about peoples' statuses.

Recommendations

It would be great to be able to chat with group members rather than just posting back and forth.

 

from RelationEdge
Specialty: IT Services
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Very useful project management tool

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Likes Best

It is a complete tool that integrates with salesforce, giving our project managers many tools to accomplish their job. It creates a good location for the client and consultants to interact about the project. Connecting the time worked to the required tasks is nice as well.

Likes Least

I wish the timer would be more flexible. I would like to be able to change the easily. If I stop for coffee, but forget to stop the timer, it's not easy to change.

Recommendations

This product integrates really well with Salesforce.

 

from JMG Systems
Specialty: Software / Technology
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Excellent

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Patience, understanding, guidance through the process of troubleshooting

Likes Least

Not a thing! I wouldn't change anything. Great service!

Recommendations

When I do have difficulty, live help ALWAYS assists!

 

from RealContacts
Specialty: IT Services
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Mavenlink has a great product for business and project management

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Likes Best

What I love about Mavenlink is the full integration between the Project Management and Business software! There are very few project management tools that have this level of integration and sophistication. You can build collaboration tools and review financials profits and losses in one place! Amazing!

Likes Least

Some of the more advanced features can be challenging for someone new to the system to use. I was working with a small company and most of the new employees had never used Mavenlink. It took a while for some of the people to fully come on board and sometimes we had to spend a lot of time training new people how to use the platform.

Recommendations

Compare Mavenlink to other Project Management tools on the market. Spend some time to people who do Project Management for a living and are familiar with all of the different software tools out there. I'm sure that Mavenlink will be one of their top 3 recommendations.

 

from RelationEdge
Specialty: IT Services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Company recently migrated to Mavenlink as a PM tool

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Likes Best

It allows me to organize my task and track my time at a very detailed level. Customer support is helpful.

Likes Least

It is very time consuming to accurately input data.

Recommendations

Expect to take time to learn and adjust. Importing projects to Mavenlink from Salesforce did not go as smoothly as expected. It has taken quite a bit of customization to get to the point we need for accurate reporting.

 
 
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