Mavenlink Software


 

Mavenlink offers software and services for project management, resource planning, collaboration and financial management. It was designed for professional services, and it is best suited for those who need to collaborate with teams.

Mavenlink's emphasis is on team collaboration and task management. Files are stored and shared with the team on Mavenlink and can be tagged to specific tasks.

Mavenlink offers support for resource management, time and expense tracking and management, planning and reports and analytics. Its design relies on a single navigation bar which links to key areas of the platform. The centralized dashboard keeps users updated on the most recent activity and progress of each project.

Mavenlink integrates with many popular applications, such as Google, Microsoft, Salesforce, JIRA and Zendesk. Its Chrome plugin assigns tasks based on emails, and its QuickBooks integration syncs with time and projects.

Mavenlink is ideal for professional services businesses, especially in the marketing, advertising, public relations, architecture, engineering, IT services, management consulting and educational industries.

 

Mavenlink - Activity
 
  • Mavenlink - Activity
    Activity
  • Mavenlink - Task info
    Task info
  • Mavenlink - Product roadmap
    Product roadmap
  • Mavenlink - Resource planner
    Resource planner
  • Mavenlink - Billable hours
    Billable hours
  • Mavenlink - Employee profile
    Employee profile
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

162 Reviews of Mavenlink

 

Start your review of Mavenlink

Click to start
http://www.softwareadvice.com/project-management/mavenlink-review/
Software Advice Reviews (72)
More Reviews (90)

Showing 1-20 of 72

Adam from Anywise Consulting Pty Ltd
Specialty: Aerospace & Defense
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

We have been very impressed with Mavenlink so far. As an agile consulting company, we need flexible and responsive business systems to stay ahead of our competition.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is far more than a project management app. This is a complete enterprise management platform.

Pros

Mavenlink provides an off the shelf cloud based business operations system that complements our business model well. We took advantage of the MavenOPs onboarding support feature as well and have been very well supported as we transition our current systems and projects into Mavenlink. Its ease of use, comprehensive support and economic price point delivers a comprehensive enterprise planning and reporting suite at a fraction of the costs of larger (more cumbersome) systems.

The level of support from the Mavenlink team is really impressive.

Cons

I would like to be able to white label email notifications and organic Xero integration but when weighed up with the pros these fade into irrelevance. And that is saying something for us as we rely so much on integration.

 
 

Paul from DSI Luxury Technology
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Powerful but Elusive

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It goes deeper than some of the competitors but is not very user-friendly when creating projects. Not very intuitive at all. Inability to create "placeholder" tasks within a project and run scenarios. Time tracking is extensive but very confusing. Onboarding fee very high compared to competitors and is very cookie cutter.

Pros

Very deep and detailed project planning. Excellent analytics capabilities. Multiple view options. Solid Mobile implementation.

Cons

Display and printing options very limited. No dedicated Mobile App. Setup and support are pricey for the level and detail of training they deliver. Very difficult to create planning scenario projects. If you want to "spec" out a project plan and not include actual team members receiving e-mails, etc. you can't do that in any meaningful way. Certain actions are "forced" so you can't override certain functions in order to create "what if" scenarios. Additional licenses are required even for creating users who will barely interact with the system. It gets expensive quickly.

 
 

Phylicia from HOPE
Specialty: Research & Development
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Mavenlink is very good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The only things I would need Mavenlink to add is as follows:
-Have some sort of instant messaging service between members on a project.
-Allow us to private more than one person when sending messages using m.mavenlink.com.
-Have a real app that we can download from PlayStore/ Windows App Store or any other app store so we can use the full functionality of Mavenlink through the app
-Also in the future, we could have some sort of video conferencing ability for persons on a project to have virtual meetings. That would be a dream!

Pros

It allows my colleagues in different countries to be kept up to date on different aspects of the various projects.

Cons

No instant messaging. App needs to available on Windows store/Playstore/other popular app stores so we can use Mavenlink on our smartphones.

 
 

Ben from Pearl Companies
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Achieve that 30,000 ft view!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Mavenlink as the primary account administrator for two different companies over the course of four years. The suite has proven to be an integral tool in my everyday professional life within the Marketing industry. It allows my teams to see only what they need to primarily be involved with for any particular day and clears away other clutter they may not be associated with. However, most importantly, it allows many different views when it comes to upcoming work capacity and profitability. This is the feature we were primarily after when signing up for Mavenlink. The instant-update gantt charts allow us to see both all of our current projects and each individual project. This, in addition to the robust resource management tools that are constantly being improved, as enabled our Production team to kick project input and scheduling into overdrive! Our Copy and Design teams love the real-time proofing module as well. The comparison tools are really slick.

Pros

Depth of data analysis and business intelligence, gantt charts, deep task detail options, resource scheduling tools, built-in expense and budget tracking

Cons

There is an intermediate learning curve and may come across as immediately complex to the uninitiated creative. However, 10-15 minutes of poking around and taking advantage of the learning tools and startup tutorials offered by Mavenlink's stellar customer service program will address this minor concern. Mavenlink is a fantastically powerful information source, and with that power comes some proper approach and learning. It's all intuitive, though!

 
 

Johanna from Bija Capital Advisors, LLC
Specialty: Management Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Mavenlink Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is effective and has a great user interface. The ability to customize the interface with company specifics is very good. Invoices look very professional as well, and are easy to send, save as a .pdf, and attach. I had a billing problem due to a rather complicated ramp up of my licenses, and they were very good to fix it and refund the overage, without any problems.

Cons

The permission levels seem a bit off, and adding people to projects does not always work like it should. There is a work around. I also have not yet been able to integrate it with quickbooks, however I have not yet spent the time with tech help to get that going.

 
 

rahul from dell international services
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use easy to understand. Very fast as compare to others.

Pros

Easy to work.

Cons

No

 
 

Chhavi from My own company
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Impressive project management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product, easy workflow, and integrations with other apps that I use. Their time tracking integration is invaluable to me as I can track the amount of time spent on my tasks and projects and then budget my clients accordingly.

Pros

Their support team is also super helpful. I find this useful as I don't need to train my team members how to use the tool - new hires just got to reach out to their support team.

Cons

Need more integrations with other apps. Probably a Zapier integration would help.

 
 

Josh from Noria
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Well Considered with Lots of Potential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mavenlink is on its way. Using it feels like they began with good questions about how a robust project management tool SHOULD look and work, and began developing from there. The interface is clean and open and the tools you have access to are head and shoulders above "free" offerings like Asana and Trello.

Pros

Nested task view is awesome, dependencies and Gantt charts are great and the multitude of ways you can parse the data is peerless.

Cons

Their "app" is a web app, with no offline mode. Really disappointed about this one, since we're moving from Asana, who's app is WONDERFUL.

Advice to Others

If you need task dependencies, project start dates, or any sort of budgeting incorporated into your task management, look no further. Otherwise, you may want to dig into the details to see if Mavenlink is right for you.

 
 

Haider from Kainjoo Consulting Group SA
Specialty: Management Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Very powerful especially for consulting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use haven link since more than a year now and we can share that a number of insights we gain out of it are highlighting our defects very precisely. We were able to focus on our mistakes and glue solutions where needed. It is versatile too, so you can adapt it to pretty much any situation.

Pros

Features for planning and financial

Cons

A bit heavy to put your hands on at first, but once done you get happier

Advice to Others

Take the time to really run a project from a to z before making a judgment. Sometimes, heavy projects require robust tools that you can't just run with a spreadsheet.

 
 

Juliane from ProSoft Technology
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Pretty Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think this is a great product. Keeps us informed and aware of projects.

Pros

The @mentions helps keep everything organized

Cons

Sometimes comments and tasks get lost, but only if you don't understand how to find them.

 
 

Corey from RelationEdge
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Product Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use this tool as an Engineer, to manage small-large scale technical projects. I find the tasking very helpful, but the navigation and interface is not extremely straightforward. I think there is a lot of functionality that I'm not aware of.

Pros

Ability to categorize and organize tasks; assign estimated hours and budget to each tasks, and view the project status and burn rate throughout the cycle of the project.

Cons

The interface is a bit difficult to navigate- lots of clicks to get to the right place. Unable to log time to a deliverable, and lack of options regarding different task statuses. This might be customizable and I just don't have access to do so. The organization of the different permissions is confusing as well.

Advice to Others

A great deal of assistance was required to build Mavenlink to meet our requirements, and we were very limited on the ability to integrate with our Salesforce system.

 
 

Barry from Restoration ArTechs Inc
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Mavenlink

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mavanlink is good for managing projects WHEN it works. Initially when I purchased the software I was expecting a smooth sync between Quickbooks and Mavenlink- not the case. I ended up having to convert from Enterprise on my desktop to QB online in order for the sync to happen. That was not an additional task that I signed up for when I purchased the software. Even with the QB online, many times I am unable to create a project from a QB estimate which was the entire reason I purchased the software

Pros

Great for managing projects

Cons

Doesn't always sync with quickbooks. Customer service sucks unless you pay for it. Does not have a to-do area, only projects

Advice to Others

Asana is a free project management software that I wish I would have stayed with

  Response: Tiffany, Mavenlink

Date: December 2016

December 2016

 

Thank you Barry for your review. We are happy that you feel Mavenlink is great for managing projects. We are sorry to hear that the Quickbooks sync was not to your standards. Your CSM has reached out to you this week to further assist you and better service you moving forward. We will strive to do better. You can also reach out to support@mavenlink.com and online support chat at mavenlink.com 24/7.

Tiffany Nguyen
Manager, Customer Advocacy Marketing
Mavenlink

 
 

Daniel from Veolia Water Solutions and Technologies
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Mavenlink

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mavenlink had everything our Business Unit was looking for in a Project Management Software.

Pros

It's web based, so many of our Inspectors use it update their records in the field. Great budgeting and forecasting tools. Also has task scheduling, timesheets, charting, and critical path.

Cons

Implementation costs were somewhat high. No Microsoft Project integration.

Advice to Others

If you are a small to mid-sized company I'd definitely recommend Mavenlink.

 
 

Tiago from LTSA Advogados
Specialty: Legal
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Worst Customer Support i ever received

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It has some great features. The Gantt chart probably the most interesting one. But you cant make it count weekends as workdays, ans has the most horrible customer support i ever experienced.

Pros

Gantt Chart

Cons

Customer Support
Cant count weekends as workdays

Advice to Others

If you find another good option with Gantt, dont invest in this one.

  Response: Tiffany, Mavenlink

Date: December 2016

December 2016

 

Thank you Tiago for your review. I'm happy that you feel Mavenlink has some great features. Perhaps you were mis-informed about our support hours. Our support is available 24/7. You can email support@mavenlink.com, with any questions or concerns that you may have. We also have instant chat 24/7, on our site at Mavenlink.com

Tiffany Nguyen
Manager, Customer Advocacy Marketing
Mavenlink

 
 

ram from cisco
Specialty: IT Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

More efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its very easy to use . More user friendly. Highly recommend to others.

Pros

Its very easy to use . More user friendly. Highly recommend to others.

Cons

More user friendly will be nice

 
 

Rahul from RR
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Helps with every aspect of project cycle including track time, plan resources, and monitor financial performance.

 
 

Roshitha from Icon
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Outstanding product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unite your project management, time tracking, resource planning and project financials in one place, and watch your business zoom.

 
 

Ryan from West coast Inspection Services
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Mavenlink Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used this product for over a year and it seems to be the most cost effective software for construction and inspection firms looking to track the progress of projects. We have used this program with ease and kept all of our projects organized and on time.

Pros

Customer Service. Ease of use.

Cons

Projects auto populate at 10 per page. You have to select the option to populate more every time you go to the projects page. I would like it to auto populate the entire list on the projects page.

 
 

Vishal from All day Solutions
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is an amazing software. Just very user friendly.

 
 

chhaya from cisco
Specialty: Engineering
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Mavenlink usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

works great,improved performance .Log files are readable

Pros

improved performance

Cons

Logs file are pretty detailed contains lot of unwanted info