Hubstaff Software


 

Hubstaff is a time tracking tool that helps manage workflows and productivity in remote teams. Key features include proof of work in the form of random screenshots and tracking keyboard/mouse activity levels, the ability to set budgets and time limits on employee hours and GPS and location monitoring.

Data is accessible through work reports and a dashboard, which provides visibility into who is working on what projects and the duration of time spent on tasks. Hubstaff offers automatic payroll through integrations with PayPal and Payoneer. Integrations with other project management, customer relationship management (CRM) and help desk solutions are also available.

Hubstaff is a Web-based solution compatible with Mac, Windows and Linux systems. Subscription pricing is per user per month (with discounts for teams of more than 100 users), and is designed for teams of up to 200 users. Larger plans can be set up on a case-by-case basis, and interested parties can try the product free for 14 days.

 

Hubstaff - Dashboard
 
  • Hubstaff - Dashboard
    Dashboard
  • Hubstaff - Activity
    Activity
  • Hubstaff - Payroll
    Payroll
  • Hubstaff - Integrations
    Integrations
  • Hubstaff - Reports
    Reports
  • Hubstaff - Timesheets
    Timesheets
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

49 Reviews of Hubstaff

 

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Software Advice Reviews (4)
More Reviews (45)

Showing 1-4 of 4

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Track your team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a good product for the companies whose employ are mostly working from remote system. It will generate the work logs with image files.

Cons

I think reporting should be enhance at user level as well because user can not find out the activity % and manager can see the same. If a normal user have the percentage activity level the he can enhance it more.

 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product to track Activity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best tools to track resource activity. Good for small and large organisations.

Pros

I am using hub staff since last 2 years. Its very good to track resource work and their activity. One of the most part is, you can get all type of report and generate timesheet of resources. Good Product.

Cons

After user of this product, I need to share some cons that Some time automatically start and pause. other then good product.

 
 

Ahja from Independent
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Hubstaff is the perfect tool for remote workers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Screenshots once every 10 minutes, desktop features for administrative tasks and mobile functionality capability

Cons

When logged in on mobile device, screenshots are not enabled so it will show 0% activity no matter what.

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Nice to track the works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a tool for productive work in case of employee working from remote location. No need to worry about monitor the resources and their activities.
It shows the detail of every 10 minutes with screen shots. Also we can see the activity percentage of the screen on which we are working or any other person working. This tool worked on role basis. In short its great reporting tool.

Cons

Need to more focus of the report which is generates from this tool. But as employee perspective its all cons but as per employer its best.

 
 
 
Showing 1-20 of 45

Neelam from Damco
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

This is good tracking software to manage consultants & team located at different offices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking team & consultants
Make sure the people are productive & doesn't waste time while working on the daily tasks
No software / links which are blocked can be used

Pros

Activity snapshots.
Time capture along with activity %age.
The way one get links of all the websites a user browses.
Work in offline mode.

Cons

Sometime desktop version play & pause doesn't work very smooth.
Additionally on idle time adding notes can be improved as well.

Source: Capterra
 

Kirti from Damco Solutions

August 2017

August 2017

Best Time Tracking Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Awesome tool to track time for remotely working employee. Detailed reporting with time consumed on each app and screenshots.

Cons

There should be a notification system like popup when employee starts/stop working so that tracking can be possible.

Source: Capterra
 

Gabriela from Valatam
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Hubstaff is Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can check everyone's work in one page. I don't have to worry about getting real time worked from the employees because I can see how much they worked from Hubstaff

Pros

I love hubstaff because it's very easy to use and it's a great way to keep up with your employees, you can add as many projects as you want and put each employee in a project. You can track time and see their screenshots as well as their activity levels. It's great for a start up or a remote team

Cons

The only thing I don't like about Hubstaff is the fact that you have to pay for a determined amount of members, you can't pay per person, you have to pay the plan. For example, If I have 30 employees and needed 1 more, I have to pay a plan for 40 people.

Source: Capterra
 

Evan from Correlate
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Not a great experience

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Global approach, connects you with talent across the globe. Support responded quickly. Easy to post jobs.

Cons

allow filters based on country and demographic. As of now selections for filter are (1) open for everyone, (2) no one , (3) contacts you know. We were looking for employees in the US, UK and mentioned this in our job description. We received hundreds of likely spammed applicants from India, Philippines and other places wasting our time.

Source: GetApp
 

Ritika from Infinite Systems

April 2017

April 2017

wonderful piece for team management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

wat a nice tool it is, it has made my life easier, i do not need to monitor resources and their activities, the dashboard is simply great where everything is present i need, no need to ask any person about her activities. wow

Pros

amazzing

Source: Capterra
 

Parveen from Infosys

February 2017

February 2017

Hubstaff - A Project Team & Time Management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hubstaff is a well organised team management tool giving a flexibility to the team members so that they could work at their desired time. it increases the accountability and productivity as a result of which contributing to their full potential to the growth of the team completing their tasks at time. It also raises the bar to monitor the work progress on hourly basis.

Pros

Increases the transparency

Source: Capterra
 

Davinder from Damco

February 2017

February 2017

Easy to track the working hours.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is amazing project to track the working hours of any person who is working with remotely from home or other place.
In this tool, we can verified the total activity log of a person . How many time a person is active or idle .
This tool also provide the screen shot after 10 minutes so that we can check the work on screen shot.
If a user is idle then he/she can pause the logging hour for some time and start again once work resume.
we can generate the daily or monthly report of working hours in this tool.

Source: Capterra
 

Priya from FG Group
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2017

January 2017

Remote location Time Tracking Via HubStaff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using Hub staff for tracking time for our team members while they are working from a remote location.
Not only this offers a flexibility to them to work remotely but also enables time tracking at all time so that we ensure effective work.

Pros

Tracking information with Screenshots.

Source: Capterra
 

jena from jena kehoe llc

January 2017

January 2017

No company transparency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There is no indication that the screenshots taken with this software are secure, which can leave company and client data at risk. Did not like using this software.

Source: Capterra
 

Beth from BuildZoom

December 2016

December 2016

Easy Peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Hubstaff to track our efficiency and productivity at work. It also has this screenshot feature that can track all your projects and activities during our 8-hour-movements on the job that I thought was the genius. This app works magic. It is just great. Saves a lot of time for me and my team lead to see what has happened that day/week/month.

Source: Capterra
 

Paulyn from BuildZoom
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

The best among the rest!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My team loves Hubstaff! Absolutely great design (web and app), very user-friendly, and superb customer service.

Pros

- Very user-friendly time tracker app
- Great reporting system
- Have screenshot and URL tracking capability

Cons

- Doesn't have much integration options

Source: Capterra
 

David from vonvon Global Inc

November 2016

November 2016

Great time tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy time tracking. takes a snapshot of your screen every 10 min.
good for on boarding your freelancer for their first few weeks.

Pros

- handles multiple projects time tracking

Cons

- app functionality is very limited

Source: Capterra
 

Amber from HIVE Digital Strategy

November 2016

November 2016

Lifesaver Time Tracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hubstaff has been a crucial time-tracking software for us. It helps us ensure that we're billing correctly based on the amount of time we're spending and also has allowed us to track employees time more effectively. We found recently that one employee wasn't using their time wisely and we never would have known without Hubstaff!

Source: Capterra
 

Vardan from BusyOctopus

January 2016

January 2016

Used only in one project and it's not bad.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros.:
* tracker application for all kind of OSs.
* easy interface
* crash free application
...

Cons.:
* it is really not easy to understand the screen shots logic, keyboard arrows change what?

Source: Capterra
 

Laszlo from NotUrBuiesness

January 2016

January 2016

EasyUseAndFastStart

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Its a cool stuff, i had no problem with it. if i work, hubstaff work with me too.

Source: Capterra
 

Cheryl from customer service

January 2016

January 2016

Great customer service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

They are very helpful everytime I ask help.

Source: Capterra
 

Mitchell from Mojito
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2015

September 2015

Hubstaff is a great piece of mind for remote teams

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We had started using Hubstaff in order to minimize wasted time spent by employees and improve our tracking on projects for budgeting.

Problem = solved. :) In fact, we get additional data, like activity level, which helps a lot.

In the end, we were very happy with our employees, and continue to be! For reference, we're a distributed team of 8 who build customized virtual solutions for our partners looking to grow their business online!

One note: You may get some push back from employees to use this, but in my experience, those who dislike it have been dishonest. Most are completely fine with it!

Pros

The pros of the software are simple: you know what people are working on, and when! It makes your operation incredibly efficient. There are lots of integrations and the support is fantastic.

One nice touch is the daily notification emails that are sent with time worked, and level of activity. We share these publicly with the team.

Cons

Overall it's a great app. The only cons are:
- I wish the public API was more robust, so we could integrate Hubstaff further into other software.
- The UI is a bit dated, so sometimes we have to do a few more steps than I think necessary.

Source: GetApp
 

Jozsef

September 2015

September 2015

A company that really gives that plus!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I am with them now for (I think) a month (and a half?).
The desktop App works flawlessly. It is really easy to integrate with Gitlab, Github etc. (I did not try anything else since i'm using these only)
My clients love that they can see that how much time I spent on an Issue. When I close the Issue with the desktop app, it comments to the issue the tracked time.

I can feel that they really care about me as a customer.
I had some issue with the payment (from my bank's side) they extended my trial so I can keep tracking time while my bank fixed the issue... :)

I remember some week ago they were under maintenance for a short time on Sunday (when the less customer were tracking time).
Unfortunately I was online, tracking my time, just to see that I lost 1 or 2 hour.
I reported it, they told me sorry and they even offered to pay the lost hours. :)
I turned down the offer since I could add it manually, but this is something that... that you may be never going to see from other companies. :)

I tried a lot of time tracking solutions but stopped them using after 1-2 weeks.
I'm still using Hubstaff ( I broke my personal record with them )
Maybe the great service, maybe the excellent customer support... I don't really know. They're just right for me.

Pros

They care about you.
Good pricing / well priced.
Easy to use Dashboard.
Easy to use Desktop App. (that integrates pretty well with other services, like GitLab)
They handle your problem lightning fast. Even if it requires further development. I mean seriously... you report a bug or something that it is not working as intended and it gets fixed in a short span of time... (mine got fixed in 1 or 2 weeks, it was some integration problem with Gitlab)

Cons

Well maybe if I could add manual time between any range, like: 8:01 - 8:08 not just every 10 minutes like: 8:00, 8:10, 8:20, 8:30... but I usually track instead of adding manually. :)

Source: GetApp
 

John

September 2015

September 2015

HubStaff is without a doubt the best tracking software out there

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I had a chance to test almost every tracking software out there and had a lot of letdowns, mostly with people not being able to install and use the tracking software. HubStaff hasn't given any trouble and the Asana integration is a blessing.

Pros

Great, and I mean great, customer support.
Lots of integrations with services like Asana.
Great reporting platform.

Cons

Fixed plans, can't have a plan for 8 people for example.

Source: GetApp
 

Justin from LeadFuze
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2015

September 2015

Love the daily email recaps

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Hubstaff is a great way to manage your virtual team to ensure their time is being spent actually working on your business. The email reports allow me to not need to log in to the app every day and quickly get a feel for how the team performed the day prior.

Pros

The most impressive thing to me is the activity tracking. It records your mouse movements and keyboard entries as activity.

Another nice feature is that it not only tracks total time logged, but also which apps were used and websites visited.

Cons

Honestly, none...very easy to get setup. I haven't had any issues.

Source: GetApp