Slack Software


 

Slack is a web-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport and logistics.

Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.

Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents and spreadsheets can be shared via drag and drop.

Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.

 

Slack - Dashboard
 
  • Slack - Dashboard
    Dashboard
  • Slack - Third-party integrations
    Third-party integrations
  • Slack - Search
    Search
  • Slack - Groups list
    Groups list
Supported Operating System(s):
Web browser (OS agnostic)

1,991 Reviews of Slack

 

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Software Advice Reviews (101)
More Reviews (1,890)

Showing 1-20 of 101

David from BYU-Idaho
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Great communication tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I am involved with the leadership of a volunteer organization and Slack has made keeping up with what is going on in the group and concerns/ideas others have so easy. It is unobtrusive (a quick "ding" on my cell phone) but I find that even if I can read a communication immediately, there is a notification on my phone the next time I turn it on so I don't miss anything. Very useful and simple.

Pros

Simple effective communication that does what I need it to.

Cons

I have not experienced any so far.

 
 

Chris from ClientSuccess
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Fantastic team communication tool but can be a crutch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love that I can easily communicate with my team. Best tool for this that I know of and it's free.

Pros

Free and very easy to use

Cons

Sometimes I find myself writing the person next to me on Slack vs talking to them in person.

 
 

Alicia from Smith Simmons, PLLC
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Collaborating with Slack

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We implemented slack when we discovered that everyone was using imessages while in office. This often made it appear like people weren't working when they really were (or in the alternative, they weren't working and people thought that they were). Slack has made our workday much more transparent.

Pros

We use slack for all of our interoffice communications. It helps us to cut down our emails, have discussions between groups and set daily reminders for ourselves. Plus it's a little whimsical and fun too!

Cons

I am not certain thats its necessarily a con but, Slack is always improving upon itself which means I am constantly having to install updates.

 
 

Daniel from Invoca, Inc
Specialty: Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Amazing Chat Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Extremely easy to use
Easily send files, pictures, and messages to a single person or a group of people
Potential email replacement at the office, giving more of a conversational element to work communications
Updated regularly
Integrated apps such as Salesforce, Google Drive, etc.

Cons

Rarely if I leave my computer open, messages don't get pushed to my phone because it think I'm active on the computer (not a huge deal; not picky)

 
 

Ari from Global Strategic Consulting, Inc.
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great product little privacy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I would recommend this over Yammer any day of the week. It is a great product for in office collaboration and something that is easy enough to deploy.

Pros

It is easy to use, integrates seamlessly with multiple platforms and allows for easy workplace collaboration.

Cons

There is virtually no way to ensure private conversations are private. There is a lot of big brother watching you with this application.

 
 

Travis from The Review
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Brings the office closer together

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Slack is a great tool that is bringing our office closer together. If you are still using emails for internal communication you really need to check slack out.

 
 

Gerson from PriceSmart
Specialty: Retail
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Slack Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've tried it a couple times with my team. I believe they didn't find it easy to use, as we only had it used a couple times. It's nice and I still have it in my iPhone but maybe it should be a little bit easier to use.

Pros

Ease of communication

Cons

Not as intuitive as other communication apps

 
 

Me rove from Acceleration Partners
Specialty: Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Helpful for team communication

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Slack has really helped our company better communicate across different projects and teams. It can get overwhelming to have too many channels, so it's really important to have a plan for when you create new channels so that they don't get out of control. One area that could be improved is around file management. While you can technically search for any file, sometimes it's still helpful to be able to access files in a hierarchal manner.

 
 

Denia from Locstatt
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great product, but limited in the free trial

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that this product is a great tool to communicate within teams. You can integrate different outside tools, create channels and groups, and different notifications settings.

Cons

Very limited features in the free trial or in the free mode, specially that you cannot save unlimited amount of messages and files, so you lose every conversation.

 
 

Christine from MassTLC
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Why wouldn't you use Slack

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Great communications tool that is easy to come up to speed on and manage multiple conversations and teams

Cons

Although search is excellent, it can sometimes be tricky to find documents but a minor issue if channels are setup properly from the start .

 
 

Dino from Superform
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easily, the best business/productivity tool of the last 5 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Slack is easily, the best business/productivity tool of the last 5 years. It's very simple to message, share files, review chat archives, and even program bots to handle recurring tasks using Slack. For our team, it's pretty much replaced Skype, GChat, and 95% of emails. We work with multiple clients and Slack also makes it easy to manage multiple teams, separately. If you have yet to use Slack, it is absolutely worth checking out immediately!

Pros

Great for any team size. Especially great for going back to find things that were discussed months or even years ago.

Cons

None that I can think of!

 
 

Craig from HZDG
Specialty: Advertising & PR
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Collaboration made simple

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

In an age of many messenger platforms, Slack sticks out because it is pretty committed to meeting users where they are with extra features and constant improvements.

Pros

It's intuitive and surprisingly thorough. You can call, video chat, or use it as a simple messenger. Better still, they are constantly adding new features and tools to streamline the process.

Cons

It could use more organization features. It would be nice to categorize contacts/conversations by project or client.

 
 

Ricardo from AB Solutions
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

I think slack is great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Is easy to use and improve my productivity with my team, I think you can improve the UX and UI.

Pros

Many people is familiar with it, so you can conected in a easy way.

Cons

Somethings the app stopped in my android.

 
 

Graham from GenFKD
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Slack provides a very versatile platform at a professional level.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use
Fun and entertaining
Love the ability to send attachments via chat
Personal and general messaging is great

Cons

Not many people use it, so it is hard to get people to sign up
Sometimes the options can be overwhelming

 
 

Andrew from Nucleus Financial
Specialty: Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Slack - the indispensible tool for business communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Frees your email inbox. Enables true collaboration of teams. Crazily simple to use - teams can be setup within minutes. We try not to over presribe how to use slack - and find that teams find ever more creative things to do with it.

Cons

Some of the application integration could be better, however slack is evolving all the time and any limitations tend to disappear over time.

 
 

Kaitlyn from Vydia
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

I love sending gifs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Its really easy to use and its convenient when you aren't accessible in the office. Its great to break up the work day with some fun images and interaction.

Cons

Sometimes i cant get gifs to work properly and its a struggle, probably a glitch and or a slow internet connection.

 
 

Nik from Lucid
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Powerful and easy to use. Has all but replaced internal email at our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. I love the ability to quickly switch characters using Apple + K
Channel structure is neat
Developer friendly

Cons

Channel bloat - our company is out of control with channels. Threads really helps with this, however, we need a better way to keep track.

 
 

Yulian from Lucid
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

5 stars

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Straight up excellent. Consistently develops new features and release them seamlessly. near flawless API.

 
 

Chris from MRM//McCANN
Specialty: Marketing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Hilariously better than email communications

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

After having Slack, I am loathe to open my mail application and wait for the flurry of unstructured cc'd messages that I don't really need to be on or two word responses. Slack takes the best of social networking habits and messaging and delivers it to all of my devices whenever it works for me.

Pros

Flexibility and adherence to new and old conventions

Cons

Threading could be better. Steep learning curve for non-social natives

 
 

Philip from Castmate
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Slack makes dreams come true

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Slack is killing it.

Pros

Amazing to work with for my remote team. It what's elimated 80% of our internal emails. The integrations are fantastic.

Cons

Search and file management could be way better. Other than than that, would love if there were some stoneground integrations to workflow process apps.