(855) 210-9106

Call for a free consultation.

Overall customer rating: Customer rating:

 (38)

 (44)

Recommended by: Recommended by:

91% of users

90% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“The concept is very simple and straightforward: Start creating items and place them into a list. The drag-and-drop UI is very intuitive and easy to understand.”

- Sam Dresser, School of Rock

“I absolutely love everything about Slack—the gifs, the integrations, the alerts, reminders, emoji reactions (we use this as an idea voting system), the mobile app, the bizarre workatslack.com job board and the constantly changing improvements and updates.”

- Shamita Jayakumar, Jobvite

Most negative review: Most negative review:

“It is not a very powerful tool when you work [on] a big project and need more metrics and reports.”

- Guido De Lazzari, Santex America

“Slack is more expensive than Google Apps and its Plus edition is more expensive than Office 365. Given the wealth of function in those suites, and given Google Hangouts can be modified to replace most of the important features in Slack, this price is ridiculous.”

- Eric Lew, AppDirect

Pricing:

How it's priced: How it's priced:

Trello is a cloud-based solution. You pay a monthly subscription fee for each user login.

Slack is a cloud-based solution. You either pay a monthly or annual subscription fee for each user login.

Contract term: Contract term:

Trello requires renewing a monthly or annual subscription for cloud-based deployment.

Slack requires a contract for cloud-based deployment; renewed monthly or annually. With the free version, users can cancel at anytime.

Upfront costs: Upfront costs:

None, beyond subscription fees.

No upfront fees.

Recurring costs: Recurring costs:

None, beyond subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Ease of Use:

Overall customer rating: Customer rating:

 (38)

 (44)

Most positive review: Most positive review:

“You will not require any training; almost anyone can launch this and start using it immediately.”

- Mitch Moody, Anyone Home

“Slack is a really quick communication app. The user interface is awesome, and the native mobile app allows you to be connected every time you need to be.”

- Thiago Schoba, Scheller Books

Most negative review: Most negative review:

“When you have a lot projects, you need to dig a little bit to find things.”

- Nicolas Marques, Crea FabLab

“Starting a group and joining one are a little difficult. The process is a bit confusing and requires a lot of running around.”

- Emilee Christianson, TREKK

Support:

Overall customer rating: Customer rating:

 (38)

 (44)

Most positive review: Most positive review:

“I’ve never had to use their support before. Since the product is so well-built, I have to give them a 10 here as well.”

- Mitch Moody, Anyone Home

“I have limited experience with customer service in the past but with exceptional outcomes. Response times and information has been exceptional.”

- Miguel Gonzalez, Doctor Directory, LLC

Most negative review: Most negative review:

None available.

“Slack is overhyped and will soon be like Dropbox in search of an exit.”

- Eric Lew, AppDirect

Phone support: Phone support:

Not offered.

Not offered.

Online case submission: Online case submission:

Online case submission available to all users.

Online case submission available to all users.

Online support options: Online support options:

Help website, knowledge base and video tutorials included in subscription fee.

Help website and knowledge base included for free.

Training: Training:

“Getting Started” online catalogue and other training resources included in subscription fee.

Training not offered.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.