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Property Management Software


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Axxerion logo
 
Axxerion is an integrated suite of cloud-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. This suite helps property managers to automate the variety of functions... Read More
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Axxerion is an integrated suite of cloud-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. This suite helps property managers to automate the variety of functions... Read More
 
Buildium logo
 
Buildium’s all-in-one property management software helps property managers streamline daily tasks in the rent, vacancy, and maintenance cycles. Over 13,000 customers use Buildium to manage over one million units.
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Buildium’s all-in-one property management software helps property managers streamline daily tasks in the rent, vacancy, and maintenance cycles. Over 13,000 customers use Buildium to manage over one million units.
 
Rentec Direct logo
 
Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term... Read More
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Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term... Read More
 
storEDGE logo
 
storEDGE management software allows users to manage multiple storage facilities within one system and choose which functions their employees can access. This system integrates with gate software, insurance providers and accounting... Read More
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storEDGE management software allows users to manage multiple storage facilities within one system and choose which functions their employees can access. This system integrates with gate software, insurance providers and accounting... Read More
 
Condo Manager logo
 
Condo Manager is an HOA solution designed to serve condo, homeowner associations and self-managed communities. The solution includes integrated modules for financial accounting, reporting, budgeting, task scheduling, billing and other... Read More
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Condo Manager is an HOA solution designed to serve condo, homeowner associations and self-managed communities. The solution includes integrated modules for financial accounting, reporting, budgeting, task scheduling, billing and other... Read More

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AppFolio Property Manager logo
 
AppFolio provides cloud-based property management software that allows residential property managers to market and manage their business. This solution includes accounting, leasing, marketing and property management functionality. All... Read More
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AppFolio provides cloud-based property management software that allows residential property managers to market and manage their business. This solution includes accounting, leasing, marketing and property management functionality. All... Read More
 
Rent Manager logo
 
Rent Manager is a software system for both residential and commercial real estate companies. The financial accounting component of Rent Manager has full integration and includes standard functionality such as a general ledger with... Read More
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Rent Manager is a software system for both residential and commercial real estate companies. The financial accounting component of Rent Manager has full integration and includes standard functionality such as a general ledger with... Read More
 
Total Management logo
 
Web-based tracking and accounting solution ideal for residential, commercial, and student housing. We like being able to navigate multiple screens from a single browser - without using tabs.
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Web-based tracking and accounting solution ideal for residential, commercial, and student housing. We like being able to navigate multiple screens from a single browser - without using tabs.
 
RoomKeyPMS logo
 
RoomKeyPMS is a cloud-based Property Management System that offers front office and property management capabilities, guest relationship management, an online booking engine, housekeeping, and more. The software stores data in the... Read More
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RoomKeyPMS is a cloud-based Property Management System that offers front office and property management capabilities, guest relationship management, an online booking engine, housekeeping, and more. The software stores data in the... Read More
 
RealPage logo
 
RealPage is a cloud-based property management solution suitable for businesses of any size. Key features include accounting, budgeting, facilities maintenance, purchasing, document management and reporting. RealPage enables users... Read More
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RealPage is a cloud-based property management solution suitable for businesses of any size. Key features include accounting, budgeting, facilities maintenance, purchasing, document management and reporting. RealPage enables users... Read More

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Propertyware logo
 
Propertyware is a cloud-based, end-to-end property management software that helps property managers and operators scale their businesses with several different property types, including mixed portfolios. Propertyware’s platform... Read More
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Propertyware is a cloud-based, end-to-end property management software that helps property managers and operators scale their businesses with several different property types, including mixed portfolios. Propertyware’s platform... Read More
 
Qube Property Management Software logo
 
Qube Property Management (PM) software provides a solution that is deployable on a cloud-based or on-premise system. It is designed for a variety of property management company sizes as well as industry segments including commercial,... Read More
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Qube Property Management (PM) software provides a solution that is deployable on a cloud-based or on-premise system. It is designed for a variety of property management company sizes as well as industry segments including commercial,... Read More
 
ProLease logo
 
ProLease is a cloud-based lease administration and property management solution designed for multi-location tenant profiles that offers lease accounting, equipment leasing, maintenance management and project management functionalities... Read More
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ProLease is a cloud-based lease administration and property management solution designed for multi-location tenant profiles that offers lease accounting, equipment leasing, maintenance management and project management functionalities... Read More
 
Property Meld logo
 
Property Meld is a cloud-based property management software solution specializing in property management maintenance. It is suitable for properties that have at least 20 units. Property Meld lets users schedule maintenance. There... Read More
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Property Meld is a cloud-based property management software solution specializing in property management maintenance. It is suitable for properties that have at least 20 units. Property Meld lets users schedule maintenance. There... Read More
 
Arthur logo
 
Arthur is a cloud-based property management solution designed for small and mid size HMOs and managers of social housing, residential block, commercial properties, student housing and single outlets. The solution works on both PC and... Read More
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Arthur is a cloud-based property management solution designed for small and mid size HMOs and managers of social housing, residential block, commercial properties, student housing and single outlets. The solution works on both PC and... Read More

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Vi-Pro MIS logo
 
Vi-Pro MIS is a Web-based property management system for multi-family apartment managers that includes booking management and accounting features. The main dashboard shows total bookings, cancellations and due payments, and the property... Read More
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Vi-Pro MIS is a Web-based property management system for multi-family apartment managers that includes booking management and accounting features. The main dashboard shows total bookings, cancellations and due payments, and the property... Read More
 
Lodgical Solution logo
 
Lodgical Solution is a property management solution for hospitality properties that can be deployed on the cloud or on-premise and can be used by businesses of any size. Key features include reservation management, guest profiles,... Read More
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Lodgical Solution is a property management solution for hospitality properties that can be deployed on the cloud or on-premise and can be used by businesses of any size. Key features include reservation management, guest profiles,... Read More
 
Hippo CMMS logo
 
Hippo CMMS is a web-based maintenance management system with CMMS features that suit a variety of industry needs, from manufacturing and healthcare to hospitality and education. Hippo CMMS offers a graphical view of maintenance operations via... Read More
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Hippo CMMS is a web-based maintenance management system with CMMS features that suit a variety of industry needs, from manufacturing and healthcare to hospitality and education. Hippo CMMS offers a graphical view of maintenance operations via... Read More
 
OneSite logo
 
RealPage's OneSite Property Management software is designed to assist with all tasks associated with the tenant life cycle, including lease and document management and tenant management and accounting capabilities.
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RealPage's OneSite Property Management software is designed to assist with all tasks associated with the tenant life cycle, including lease and document management and tenant management and accounting capabilities.
 
Landport logo
 
Landport is an Internet Driven® work order management system providing an efficient, user-friendly solution for managing both on-demand service requests and Preventive Maintenance. With Landport, facility, property and maintenance... Read More
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Landport is an Internet Driven® work order management system providing an efficient, user-friendly solution for managing both on-demand service requests and Preventive Maintenance. With Landport, facility, property and maintenance... Read More

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Visual Lease logo
 
For organizations managing 50 or more commercial leases, Visual Lease is a comprehensive web-based lease administration and portfolio management solution that helps organizations track lease data, critical dates, financials, documents... Read More
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For organizations managing 50 or more commercial leases, Visual Lease is a comprehensive web-based lease administration and portfolio management solution that helps organizations track lease data, critical dates, financials, documents... Read More
 
Yardi Store Advantage logo
 
Originally introduced to the market as "Store" in 2001, Yardi Store Advantage is a web-based, self-storage management software. The software can support operators with only a single or multiple sites. It automates the process for... Read More
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Originally introduced to the market as "Store" in 2001, Yardi Store Advantage is a web-based, self-storage management software. The software can support operators with only a single or multiple sites. It automates the process for... Read More
 
Smart Hotel logo
 
Smart Hotel offers a full-featured Hotel Property Management System suitable for a wide variety of industry verticals like corporate hotels, resorts, retreats, wilderness lodges, and marinas. Front Office & Property Management and... Read More
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Smart Hotel offers a full-featured Hotel Property Management System suitable for a wide variety of industry verticals like corporate hotels, resorts, retreats, wilderness lodges, and marinas. Front Office & Property Management and... Read More
 
WOW! On the Web logo
 
For corporate facility managers or commercial property managers looking for a better way to manage their assets, work orders and preventative maintenance, WOW! (formerly Work Order Wonder) is a comprehensive cloud-based solution that... Read More
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For corporate facility managers or commercial property managers looking for a better way to manage their assets, work orders and preventative maintenance, WOW! (formerly Work Order Wonder) is a comprehensive cloud-based solution that... Read More
 
AssociationVoice Building Management logo
 
Building Edition by AssociationVoice is a hosted property management solution that brings together building managers, security, staff, board and residents into a complete solution.  Building Edition combines operations and communication... Read More
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Building Edition by AssociationVoice is a hosted property management solution that brings together building managers, security, staff, board and residents into a complete solution.  Building Edition combines operations and communication... Read More

 

FrontRunners for Property Management, March 2017

Powered by Gartner Methodology

What Is the FrontRunners Quadrant?

A Graphic of the Top-Performing Property Management Products

FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.

To create this quadrant, we evaluated over 180 property management products. Those with the top scores for their capability and value made the quadrant.

Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).

Is One Quadrant Better Than the Others?

Nope, Products in Any Quadrant May Fit Your Needs

Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their price/cost) that makes them stand out in the race for small business software success.

FrontRunners has four sub-quadrants:

  • Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
  •  
  • Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
  •  
  • Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
  •  
  • Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.

Why? To even be considered for this FrontRunners, a product had to meet a minimum user rating score of 2.25 for both capability and value. This means that all products that qualify as FrontRunners are top-performing products in their market. They appear in the quadrant in relation to how their peers performed.

For some buyers, a specific FrontRunners sub-quadrant might be best. For example, managers of a homeowners’ association may focus on products in the left side of the quadrant that offer specialized HOA-specific functionality, such as administrative management features. On the other hand, managers of a small-to-medium apartment complex can find value in well-rounded products featured on the right side of the quadrant.

You can download the full FrontRunners for Property Management report here. It contains individual scorecards for each product on the Frontrunners quadrant.

How Are FrontRunners Products Selected?

Products Are Scored Based on User Reviews and Other Data

You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.

To be considered at all, products must have at least 10 reviews and meet minimum user rating scores. They also have to offer a core set of functionality—for example, they must include core functionality to track tenant information and lease documents, as well as help manage, or fully automate, rent payment collections.

From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.

Got It. But What if I Have More Questions?

Check Out Our Additional Resources!

For more information about FrontRunners, check out the following:

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs.
  •  
  • Or, talk to one of our experienced software advisors about your needs—it’s quick, free, and there’s no-obligation—by calling (844) 687-6771.

One Last Thing—How Do I Reference FrontRunners?

Just Follow Our External Usage Guidelines

Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:

FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.

Runners Up

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

123Landlord.com
360PropertyManager
365villas
AMTdirect
Angus AnyWhere
Apartment ManagerXP
ARGUS Enterprise
Arthur
Avantio
Barefoot Agent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTrac LEAD
CiiRUS
ComVibe
CoStar Real Estate Manager
Easy Rental Software
Easy Storage Solutions
Entrata
Escapia
EstatePlus
FlatsWire
Frontdesk Anywhere
GENKAN
Greenhouse PM
GT Metro
Guesty
Hostaway
Hotelogix
I-Pro Booking System
In4Suite
Info Tracker
Infor Property Management
iPM CRM
IQWARE PMS
iStateSoft Property Manager
Jenark Property Management
Kigo
Klik
Landlord Sidekick
LandlordMax
LeaseEagle for Retail Tenants
LeaseQuery
Leasetool
LeaseWave Suite
LiveRez
Lodgify
Lodgix.com
LxIWMS and LxLseMod
Magarental
Magpie Property Management
Maisonette
ManageGo
MDS Explorer
MRI Bostonpost
MRI Software
MyCommunity
MyRent
MyVR
MyVRMS
Nooch for Landlords
OneRooftop
OneSite
Online Property Management Software
OnSite Property Manager
Orbirental
OwnerReservations.com
Palace
PapayaPods Pro-Management
PCHomes
PHPjabbers Vacation Rental
Point2 Property Manager
Portfolio Manager
PriceLabs
ProNest
Prop PMS
Propertify Cloud
Property Maintainer
Property Meld
Property Studio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
Real Estate Script
Real Home Finders
RealPage
RealTimeRental.com
RealtyJuggler
RedSandz
Reflex Booking
RemoteLandlord
Rent Magic 2.0
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
Rerun
ResBookPro
Resnexus
RIS Property Management
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
Rosmiman IWMS
Sakaar REMS
Shiftsuite
Simplified Rental
Skyware
Smart Building Apps
Smart Housing
Smart Property Systems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
Tenant File Property Management Software
Tenant Management Software
Tenant Pro
The Property
Tokeet
Track
Trekadoo
Turbo Tenant
Uplisting
Vacation Rental Script
Vacation Rental Software
Vacation Rental Tracker Plus
Vacation RentPro
VacationsPal
ValencePM
Vi-Pro MIS
Village Management Software
Visual Lease
Visual Matrix PMS
VivaRESA
VR Manager Pro
Vreasy
Weather Defender
WebRezPro
Yardi Store Advantage
Yardi Store Enterprise
Yardi Voyager
YesBookit

Buyer's Guide

by Taylor Short,
Market Research Associate
Last Updated: September 22, 2017


Property management software helps property managers oversee every aspect of their daily operations, from tenant and lease tracking to accounting to building maintenance and more. These types of systems provide a centralized location where managers can view all of their properties to ensure everything is running smoothly while also making sure their properties are well maintainted and their tenants' needs are properly met. We wrote this guide to help you determine what kind of property management system will best suit your organization. Here’s what we’ll cover:

What Is Property Management Software?
Common Features of Property Management Software
What Type of Buyer Are You?
Property Management Software BuyerView | 2014
Key Features to Consider
Recent Events You Should Know About

What Is Property Management Software?

Property managers have unique needs when it comes to technology, and there are hundreds of systems on the market to meet those needs. Some are designed for companies managing multiple types of properties, while others target a specific niche in the industry, including:

Buildium Electronic Rent Collection Portal 

 

Buildium is an example of a vendor providing an electronic rent collection portal

Common Features of Property Management Software

Property management systems help landlords and managers increase efficiency, improve collections and enhance the quality of service provided to the tenant. Property management software streamlines the wide range of tasks that a manager performs on a regular basis. Common applications found in these systems include:

Accounting Assists managers with their general ledger, payables and rent rolls. Some systems provide reporting features that calculate total per-unit vacancy days and profit/loss at both unit and organization-wide levels. Examples of vendors offering accounting features include IBS 10.0i and SKYLINE Software.
Tenant & lease tracking Enables landlords and rental owners to automate and track the leasing process from beginning to end. Functions include: tenant screening, move-in, rent/utility payments, maintenance, vacancy planning, move-out and make-ready. Example vendors: Buildium, Spectra and AssociationVoice Building Edition.
Budgeting & forecasting Helps managers develop accurate operating budgets and calculate future values. Uses historical lease and financial information to make budget projections for revenue and expenses, accounting for CPI increases, inflation, market rates and tenant improvements. Includes tools for assessment and analysis, tax planning and scenario planning. Example vendors: Buildium and Propertyware.
Building maintenance Tracks work orders, schedules preventative maintenance and coordinates communication with maintenance staff. Applications can automatically create schedules and alerts and generate work orders, and some systems let tenants make maintenance requests online, expediting service. Example vendors: HippoFM, Maintenance Connection and Bigfoot CMMS.
Tenant portal Gives tenants the ability to log into a Web-based portal to easily view rent due and pay rent online, submit maintenance requests, check the status of maintenance requests, send messages and submit referrals. Example vendors: Buildium, AppFolio.

What Type of Buyer Are You?

Before evaluating solutions, you’ll want to know in what type of buyer category you belong:

  • Niche-use buyer. If your company specializes in a single property type, a system specializing in that type of property is a better option. Managers of commercial offices and retail space may want a commercial software application, while those with residential properties may benefit from a residential property system. Other examples of systems include those designed for homeowners’ associations (HOA software), affordable housing or hotel management software.
  • Integrated suite buyers. For managers with several types of properties in their portfolio, selecting a more robust system may be a better option. These provide functionality to support all types of properties in your portfolio.

Property Management Software BuyerView | 2014

We've spoken with thousands of property managers over the years about new software solutions. Based on our interactions with these buyers, our report looks to answer the following questions:

  • How are buyers currently managing properties?
  • What are the top reasons for replacing existing property management software systems?
  • What are the top applications required by property managers?
  • How have buyer sizes changed over the years?

Click here to access our full report. For more detailed information on this report and its findings, please contact Taylor Short (taylorshort@softwareadvice.com).

Key Features to Consider

Online tenant services. Renters increasingly want to receive rent reminders via email. They also want access to Web-based property management software interfaces where they can pay rent, file maintenance requests, submit their notice to vacate or search their handbook. A system that supports renters’ needs is critical, especially if you own multiple units or properties.

Automatic vacancy postings. The Internet is the first place most people go when they’re looking for a place to live. Therefore, many systems allow you to post vacancies to sites like Craigslist, Rental.com and Apartments.com using the information already in your system. All you have to do is click a few buttons, and the listing is posted to half a dozen places, helping you fill vacancies faster with much less work.

 

Point2 Property Manager Listing Feature

This is an example of Point2 Property Manager's listing feature

Integrated Web and marketing tools. Many products include tools that help managers build websites that showcase and market their properties. More integrated systems may include search engine optimization (SEO) tools to help build traffic to your site—and your listings. These tools can include analytics features that allow you to identify traffic sources and dashboards that help measure the impact of your marketing efforts.

Recent Events You Should Know About

As homeownership rises, rental affordability improves in 2017. The 2016 Zillow Home Price Expectations Survey shows that homeownership will reverse from it’s historic low in 2016 and begin trending upward, as millennials prepare to buy. An anticipated effect of this trend is a damper on the growth of renters and cheaper rental rates overall.

AssetEye assists multi-property professionals. RealPage acquired AssetEye Inc. in 2016 to offer their solution for data aggregation, reporting and collaboration, which extends the scope of RealPage’s software. This acquisition allows the company’s cloud-based solution to cover other property types, such as hospitality, commercial, multi and single-family, senior living and student housing.

Use trending colors to make rentals pop. Adding bursts of bold colors in apartments can impact the mood and behavior of renters. So whether you follow the suggestions of Pantone with its color of 2017, Greenery, or personalize the hue to your renter demographic, consider how colors can potentially turn prospects into renters.

 

Free Download:
Property Management Software Pricing Guide

Free Download:
Ten Steps To Selecting Property Management Software

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