ComVibe is a cutting-edge property management solution that helps managers improve and optimize property maintenance performance, while helping managers easily communicate with their residents so that they can respond quickly and effectively. ComVibe was designed to give property managers an easy and objective way to assess service performance, identify opportunities for improvement through data analytics and real time resident satisfaction scores. The solution helps lower maintenance costs, administrative overhead, and ultimately increase resident satisfaction with the goal of optimizing operations and resident occupancy levels in each of the properties.
ComVibe is best suited to managers with 100 or more units that have both a maintenance and an administrative team that need to work together to track and align their engagements with residents. It can support a number of different property types, including apartments, residential / single-family, condos, student housing, and more.
Our favorite feature: the ability to incorporate real time reviews into the maintenance process to improve service delivery through an easy and intuitive interface. ComVibe's property management tools have been designed to be used by non-tech savvy users through an intuitive, touch-friendly user interface that is accessible from any device with an Internet connection, including iPads, tablets, and touch screen computers. This transforms the maintenance and administrative team's experience with the software into something that is collaborative and social with the objective of improving the quality of service provided to renters.
We recommend ComVibe to any property management firm seeking a maintenance and/or a resident engagement system to manage their maintenance, residents and more.
Christopher from Arbors Management Inc.
Date: January 2013
We are a property management company that has been in business for over 30 years and managers 4,500+ units. In the last five years we have been migrating from old software solutions to new, web-based solutions that offer both simplicity and functionality, while also helping us to become more of a mobile first company.
We used to use a combination of spreadsheets and paper work orders to handle our maintenance requests. Before ComVibe, we didn't even have an inventory control system. We started using ComVibe over six months ago and have been very pleased. You can easily tell that a lot of thought was put into making this application both very functional while maintaining simplicity.
The staff at ComVibe has always been extremely helpful with customer support, training, and even listening to feedback for future product enhancements.
It was very easy to train our employees on ComVibe. A lot of our maintenance personnel had never used a computer before and are now using ComVibe everyday after only one or two training sessions.
The benefits are just starting to show as we are still migrating all of our units over to the platform. We can see that in the future there will be many short term and long term benefits from having all the information that ComVibe tracks, including inventory, work orders, time to complete the job, pictures, files, etc.