Condo Manager Property Management Software


 

Condo Manager is an HOA solution designed to serve condo, homeowner associations and self-managed communities. The solution includes integrated modules for financial accounting, reporting, budgeting, task scheduling, billing and other management activities.

Condo Manager can store detailed profiles of owners, tenants, vendors, units, and associations. Accounting tools include check scanners and lockbox processing capabilities, with support for an unlimited number of different bank accounts. In addition, financial statements can be generated and customized with intuitive visual development tools. In addition, the system’s database can track the activity of owners, tenants, board members, vendors and other entities.

Condo Manager is available in a number of different versions, including PRO, PRO+, and Condo Manager Live. All three versions support Windows OS and can be hosted either on local servers or on a cloud for remote connectivity. There are also optional modules which include utility billing, payment processing, violation tracking and work order tracking, that can be acquired as needed.

 

Condo Manager - Full History of Management Activities
 
  • Condo Manager - Full History of Management Activities
    Full History of Management Activities
  • Condo Manager - Complete Maintenance System
    Complete Maintenance System
  • Condo Manager - Complete Owner and Resident Profiles
    Complete Owner and Resident Profiles
  • Condo Manager - Track Owner and Vendor Communications
    Track Owner and Vendor Communications
  • Condo Manager - Custom Financials for Every Association
    Custom Financials for Every Association
  • Condo Manager - Go Green with Integrated Email
    Go Green with Integrated Email
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

14 Reviews of Condo Manager

 

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Software Advice Reviews (13)
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Showing 1-13 of 13

Gary from Caribe Realty
Specialty: Hotel / Resort

July 2016

July 2016

Condo Manager Handles HOA and Work Order Tracking...Can be Purchased!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The package was being used by other HOA's in our market. and it has the most robust W/O module because is addressed both Labor and Material, while the others had just a single entry, presumably, the amount that a vendor charged. Condo Manager has pull-down menu items for material and labor items, which we feel is invaluable when you want to sort work order material and labor. Pre-programmed items assure that common language is used by the technicians, and thereby able to be quantified.

Likes Least

Ther is no native Quick Books output ability. We believe that we can work through this issue.

Recommendations

Because some states require a separate accounting package for the HOA and the Rental and/or work order billing package, we found Condo Manager to be about 1/2 the price of the subscription-based solutions, primarily because you have to buy 2 sets of monthly licenses, whereas, with Condo Manager, you get multiple properties in the base price. No question, Condo Manager was a much better fit for our large complex.

 
 

Teela from Savannah Lakes Property Owners' Association
Specialty: Community / HOA

January 2016

January 2016

Savannah Lakes POA Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very comprehensive and is much easier than maintaining 5 spreadsheets to accomplish some of the same functions. I like how it all ties together and the integration between modules. The ability to tack so many things and tie it all back to the property and owner. Support has been very good. I have only been a user for 2 months and still learning but I have been very pleased so far. Be aware that there are many pieces that have to be built from scratch but they have many defaults and templates that can be used. It is better to use those and maybe changes some of your processes than to customize the system to your current processes.

Likes Least

The ability not to spell check and not having a more robust word processing module. I would like to seen them upgrade from Word 97 to a more recent version of Word and include more of the functions. While I believe the people doing the training are excellent and extremely knowledgeable I think training should be more extensive. The speed of the training and the fact that the trainer takes control of the computer to show how to do the processes and explain the different modules, it sometimes moves so fast that you can't comprehend everything and see what they are clicking on so you can't follow what they are saying. I feel like this has eaten up my training hours because I have had to go back to the trainer to clarify things and make corrections.

Recommendations

I think it is excellent product for an HOA even though it is geared more towards condominiums and apartments. It is the only thing I found that met the needs of an HOA for the price. So far I have found the company is easy to work with and they seem to be supportive of their customers. Support and training teams appear to be very knowledgeable of the product and good to assist.

 
 

Bill from EXIT Blue Water Realty
Specialty: Community / HOA

April 2015

April 2015

Condo Manager all thumbs up

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

We started the tutorials in January and because of our crazy schedule it took a little longer for us to get up and running with the system. We have now been using it for the last month and it is phenomenal. We still have some things to learn with regard to ACH and Credit Card processing but have no fears that will work as great as the rest of the system. There is so much the system can do that will save us time and make us more professional.

Likes Least

The beginning inputs can't be changed. Doesn't make sense to me.

Recommendations

Reach out to companies that are using the product, that is what we did and we got rave reviews from small and large companies.

 
 

Debra from Homewoners Association
Specialty: Community / HOA

September 2014

September 2014

Best choice I have ever made.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly. Support was right there for me when I needed help.

Likes Least

My only complaint might be that it does not have spellcheck in the work documents. But this is accounting software with Word document features, which is an added plus.

Recommendations

Use the trials that the software has. That's what helped me decided which one was best for me.

 
 

Iris from Emory Master Assoc.
Specialty: Community / HOA

September 2014

September 2014

Emory's conversion to management software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Everything is at your fingertips regarding units/owners/renter, etc. Our office manager finds the program very easy to use and is a timesaver for her.

Their accounting department has been an excellent source of help in regards to accounting entries and questions. The CEO of the company has also been a great help.

We made a few suggestions for the front office and the accounting department, which Condo Manager implemented.

Likes Least

There's no right-click on the mouse; there needs to be a way for recurring payments/receivables to be easily entered. Also, on the accounting end, there needs to be a master look-up, where by just entering a name or unit number, you get the correct info.

Their sales department needs to be more forthcoming about what and how much of your data will be converted by Condo Manager.

Recommendations

There is an enormous amount of work that needs to be done before this program is completely up and running. Once entered, the program for our front office has been a big time saver. On the accounting end, it takes a longer time to get used to the program but, when you do, you can see the benefits of using a condo management program.

 
 

Joanne from The Tower at Port Royale Condominium
Specialty: Community / HOA

July 2014

July 2014

Self-Managed On-Site Association CondoManager Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The data entry and search/find tools are easy to use. Teach support is fast and inexpensive. It's a web-based product. Reports can be tailored to the property, and it leave an audit trail for accounting.

Likes Least

After the extensive setup is completed, paying a monthly software fee indefinitely is my least favorite feature.

Recommendations

It's a great option for a single property, as there are not a lot of modules to purchase to meet your day-to-day needs: e.g., resident info, accounting, and maintenance work orders.

 
 

Nate from ACO
Specialty: Community / HOA

June 2014

June 2014

Very Pleased

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very comprehensive, flexible software that's easy to use.

Likes Least

Some things that a user might expect to be selected by users can't be. They're minor issues (like printing in landscape mode vs portrait) but still frustrating.

Recommendations

Allow for ample time to get accustomed to the software. It does so many things for us; we didn't anticipate how long it would take to get comfortable with it.

 
 

Samuel from Pinnacle Association Management
Specialty: Community / HOA

May 2014

May 2014

Great software for managing associations. My staff members love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There are a lot of great features, but my favorite is the Web Portal Service they offer. We provide this to our clients as a convenient option that is offered from Condo Manager. It has helped reduce the number of support calls we receive on a daily basis and is also a great service to demonstrate to potential clients when we can show them our technology.

Likes Least

They update the software frequently, which is a good thing, but I wish they would notify us in advance before releasing them.

Recommendations

Look for something that fits your business model. If you're in the business of managing condos and HOAs, this is a great product. The staff at Condo Manager provided us access to a lot of information on the software, and they set up live demonstrations with us to help us review everything and make an informed decision. Take the time to talk to them to learn more about the software. It was very helpful with our evaluation process.

We waited until we outgrew our previous software before moving to an integrated system with Condo Manager. It would have been easier for us if we had purchased something like this early on rather than waiting and converting all that data!

 
 

Myra from The Preserves at Hickory Creek Property Owners Association
Specialty: Community / HOA

May 2014

May 2014

Great software solution for our community

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Condo Manager is very flexible and user-friendly. We also enjoy the online dashboard for our homeowners to manage their accounts and make payments online. The customer service department is also responsive and helpful when we need them.

Likes Least

We have a requested a few custom modifications to reports in the software. While there are some changes we can make ourselves, I wish we did not have to rely on the support staff to make the changes.

Recommendations

We have been a client of Condo Manager for several years. We evaluated several solutions before choosing them. Don't be fooled by the name "Condo Manager." They do a lot more than condos. We have a master planned development with over 5,000 homes, and Condo Manager is a great fit for us!

Also be weary of "property management" systems. Many of theses companies focus on rental property management and the association modules are an afterthought. If they claim to do both, chances are that they are not really meant for associations. I had a very bad experience with another software vendor that did this, and things did not work out for us. This ultimately led us to Condo Manager.

 
 

Dwayne from Alverson Property Management

September 2013

Date: September 2013

 

Jason from JAM Management, Inc

February 2012

Date: February 2012

 

Todd from Premier Association Services and Management

October 2011

Date: October 2011

 

Theresa from Birkwood Homeowners Association

September 2011

Date: September 2011

 
 
Showing 1-1 of 1

Patrick from Nolan Management Co. Inc.

May 2017

May 2017

Initial training /setup is the worst I have ever experienced.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Attractive user interface. When it is not frozen it operates fairly quickly. - It does allow us to respond to owner inquiries rapidly

Cons

Frequent freeze ups. Poor customer support. Insulting or almost alway partial answers to our questions.
VERY poor FAQ's help. Nonlogical flow of business processes (the interface is nice, just not logical). Web sites for each HOA are not updated effectively each month. (We are not confident yet that we can tell our owners to use them.

Source: Capterra