ResMan Software


 

ResMan is a cloud-based property management system for midsize and large companies specializing in apartments and multi-family residences, that allows access to all data in real time through any internet-compatible device.

ResMan provides all of the core modules needed on one platform and one database. These include Budget and Forecasting, Custom Financial Report Writer, Custom Operations Report Writer, Move-Out Collections, Document Management and SMS Messaging.

The Move-Out Collections module within ResMan allows for tracking and management of bad debt, allowing property owners to retain all of the monies collected. Property managers can view a snapshot of delinquent accounts, and can send payment reminders and links to collect online payment.

ResMan can be used and accessed by management, staff, and residents. For residents, the online portal gives them the ability to check in on their balance, pay online, send in any requests for maintenance and to receive any property alerts via mobile.

 

ResMan - Analytics
 
  • ResMan - Analytics
    Analytics
  • ResMan - Charge Distribution
    Charge Distribution
  • ResMan - Invoices
    Invoices
  • ResMan - Lead Dashboard
    Lead Dashboard
  • ResMan - Vendor Management
    Vendor Management
  • ResMan - Exporting
    Exporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

14 Reviews of ResMan

Showing 1-14 of 14

 

from Hettig Management Corp
Specialty: Affordable Housing
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

excellent company

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Likes Best

It was a very easy conversion and their group was very easy to work with.

Likes Least

Conversions in general are a pain in the neck. This one was easy.

Recommendations

The pricing is much lower, the service from their techs is excellent and their program is so easy for the on-site personnel.

 

from Hettig Management Inc.
Specialty: Affordable Housing
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Property Management Software that meets your needs

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Likes Best

From our first presentation to implementation, training and support our transition has been a positive experience. This product is extremely user friendly, it makes sense. The positive feedback from our onsite staff has been overwhelming, we definitely made the right decision. The Boardroom is a great quick look at key information. The Development team has been awesome, they listen and deliver to meet our needs.

Likes Least

Would like to see the demographics that are similar to those we see on the tax credit paperwork, but I hear that is coming soon!

Recommendations

I recommend doing a demo with ResMan. Make a list of what you want in a property management software, you will be happy to see each of your needs that ResMan will meet. Participate in the user group meetings because ResMan listens to the user. If you don't see something you want/need speak up, it may be something already in the works.

 

from Bsrtrust
Specialty: Apartments / Multi-family
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

ResMan Review

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Likes Best

ResMan utilizes the latest technology to create an extremely user-friendly property management solution. The interface at first glance looks oversimplified, similar to an Apple product; however, do not be deceived. From its comprehensive operations features, including empowering end users to make unlimited resident corrections, customizable dashboards, intuitive document storage, cross browser/platform support, and seamless open RESTful API industry integrations to a powerful accounting GL back end (loved by our entire very demanding accounting team) and included resident portal, it's the most elegant solution in the industry currently.

Likes Least

Presently, there is no custom report writer, but they are very close to releasing one. The Development team has been outstanding and has always delivered and exceeded our challenging expectations.

Recommendations

Give ResMan a try. Conversions and integrations are never trivial, but their implementation team made the process seamless by utilizing transparent project management and helpful guidance. We have never looked back after switching from another industry leader (used for 15 years).

 

from Kindred Residential
Specialty: Apartments / Multi-family
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Love the software and support

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Likes Best

This product is extremely user friendly. Unlike other software that is available we have found this product is easy to understand makes sense to the on site team to maneuver through to enter data. The training videos that are available if you need additional assistance are like having someone standing with you walking you through it. I love the ability to chat while working in the software to handle small things that come up. The support is phenomenal. Each and every person you work with from sales to implementation, to ongoing support are knowledgeable, extremely helpful, and friendly. You can tell each one of them want cares about your experience.

Likes Least

I haven't found anything yet. We have not found anything that isn't superior to products and people we have used in the past.

Recommendations

The more information you give the implementation team the less you have to do when the property goes live.

 

from S2 Residential
Specialty: Apartments / Multi-family
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

ResMan - THE must have software on the market!!!

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Likes Best

One search function to find what you need instead of fumbling around hoping you click the right place to maybe get the data you need. DocuSign and BlueMoon at your finger tips with document storage to boot.... Yes please!

Likes Least

Everything is pretty much straightforward and easy navigation no fuss here!

Recommendations

Go green, find it fast, stay ahead of the game! If you need a few different functions or reports speak up ResMan listens

 

from Sequoia Bluffs at Vista Ridge
Specialty: Apartments / Multi-family
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Easy-to-use software

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Likes Best

It's very user-friendly. I have used many different types of programs in this industry but never found one that was this easy to use until now.

Likes Least

So far, I have not had any problems out of the vendor or product.

Recommendations

Take the time to use everything this program has to offer, such as the repairs, upgrade, and amenities category located under units.It can help you keep track of all the items you have purchased and if you are going through an upgrade time on your community.

 

from Sequoia Courtney Manor
Specialty: Apartments / Multi-family
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

One Stop Shop

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Likes Best

I love the budget variance report, exposure control and texting tool!

Likes Least

I would like if the Guest Cards were more organized and available on the today page.

Recommendations

This software is awesome! It truly is a "One Stop Shop." When I worked for a previous management company I was logged into three software systems daily. One site (to type service requests, resident info etc.), Timberline (to enter invoices), and Yield Star for exposure control and unit pricing. With Resman, I am only logged into one system and can research invoices, my budget, exposure control, service requests and resident info using one system! Resman is very awesome and user-friendly!

 

from SREM
Specialty: Apartments / Multi-family
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Best software out there!

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Likes Best

I absolutely love that entering my invoices and scanning copies to ResMan is very easy!!

Likes Least

There is nothing to dislike! Everything about this product is great.

Recommendations

Take a look at all the software out there, nothing will compare.

 

from Class A Management
Specialty: Apartments / Multi-family
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Best property management software on the market

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Likes Best

I love the ability to chat live with a ResMan expert whenever I need it, not to mention the ability to make suggestions and see them implemented!

Likes Least

There are too many steps to move in a resident, but at least I know all steps are double checked by on site staff.

Recommendations

I recommend doing a demo with a representative and have a set of detailed questions to ask each company if they provide them. You'll quickly see that Resman offers more as a whole for total property management product.

 

from Apartment Dynamics
Specialty: Apartments / Multi-family
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

We've been using ResMan for almost two years with great results.

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Likes Best

I like its ease of use, which is slightly ahead of their customer service. Listing more than one, I love the alternate chart of accounts, the boardroom customization, the ease of user setup, and the monthly updates.

Likes Least

I'm looking forward to converting our management company books into ResMan, which is something we had been unable to do.

Recommendations

If it looks too simple, keep looking. It is simple to use and does everything we need. If you do find something you need and ResMan does not do it, ask. They are quick to make changes to fit the user's needs.

 

from Apartment Dynamics
Specialty: Apartments / Multi-family
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Surprised by ResMan Love!

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Likes Best

What's not to like? As a trainer by passion, the training and support provided by ResMan is what I would expect of a professional training company, not a property management system provider! The product is user-friendly, not too hard on the eyes, and the support team is extremely quick and responsive.

Likes Least

Occasionally, when they introduce an update it changes users' permissions without warning us, and we have to open them back up. So far it hasn't given permissions we didn't want them to have, it's just removed authorizations we did want users to have.

Recommendations

Take a test drive. Speak with users and don't settle. We went through a 1-2 year search for the right product. It was rigorous, but worth the result.

 

from Greenbrier Management Corporation
Specialty: Affordable Housing
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

ResMan Critique

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Likes Best

I absolutely love the ability to chat with support rather than wait for an email or phone call back. Even then, the response is quick though. The product itself is really easy to use.

Likes Least

I don't like that you cannot attach a purchase order to multiple invoices from the same vendor in the case of back orders or different ship dates for items on the same P.O. I also don't like that the general ledger numbers don't appear on the check stubs. When pulling up an image of a payable, I cannot see what general ledger account it was posted to.

Recommendations

We love ResMan, because there is no redundancy. There is no limit to how many users you can have, and the security is very easy to set up.

 

from Jamboree Management Corporation
Specialty: Apartments / Multi-family
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

ResMan is The Best All Around Property Software

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Likes Best

ResMan is a complete property management and accounting system. This software is very user-friendly and has everything needed onsite for managers and marketing, and it is a very powerful accounting package. This is the one solution for all your needs. The support is unsurpassed. The ResMan support team is always helpful and informative. They listen to your questions and take action to make sure your problems get solved.

Likes Least

I'm very happy with this software and can't think of anything negative.

Recommendations

I would recommend comparing the other software packages available out there as I did with this before deciding on ResMan. I found ResMan to be the most complete and affordable solution on the market.

 

from Busboom Group
Specialty: Apartments / Multi-family
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Resman keeps moving forward!

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Likes Best

For a newer product, Busboom Group has been very happy with how quickly Resman caught up and surpassed the much larger management software providers. Each month new releases continue to make the product easier and more effective to use for our team.

Likes Least

I would love to see the ability to synch our operating accounts with our financial institutions in the near future to help reconciling our bank accounts.

Recommendations

You need to be very comfortable with newer products and processes, and many experienced multi-family team members are very used to the traditional way of doing things, especially back office folks. That transition may be a challenge if top management isn't fully supportive.

 
 
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