ResMan Software


 

ResMan is a cloud-based property management suite best suited for large and midsize companies in the multi-family industry. Key features include rent, leasing and budget management, portfolio management and lead management.

The ResMan Multifamily Solutions Suite includes tools to help users manage reporting, budgeting, leasing and rent collection, portfolio views, lead management, document storage and text messaging. Users can also handle maintenance requests, accounting tasks, financial report writing and resident retention tracking. The resident portal allows renters to check balances, pay rent and fees online, send maintenance requests and receive property alerts.

Users can purchase additional ResMan software to help with completing verifications and annual recertifications, managing monthly housing assistance payments and tax credits and maintaining compliance. ResMan also provides users with access to a network of vendors who have developed add-ons and integrators for the ResMan suite.

Phone support is available. Pricing is per unit per month.  

 

ResMan - Analytics
 
  • ResMan - Analytics
    Analytics
  • ResMan - Charge distribution
    Charge distribution
  • ResMan - Invoices
    Invoices
  • ResMan - Lead dashboard
    Lead dashboard
  • ResMan - Vendor management
    Vendor management
  • ResMan - Exporting
    Exporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

18 Reviews of ResMan

 

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Software Advice Reviews (16)
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Showing 1-16 of 16

Cody from Community Builders
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

ResMan is the best Property Management Software for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been so impressed with ResMan. The product is very easy to use, and it has everything you need to effectively manage a property.

Pros

I love the maintenance work orders in Spanish. There are tons of videos you can watch if you have any questions about the software.

Cons

I don't have any

Advice to Others

ResMan gives you all the bells and whistles without charging you for a bunch of different modules.

 
 

MICHAEL from A&M FrontRange Rentals
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Very detailed, great interface, tremendous online teaching videos.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I switched from Buildium which I had used for 1 year. I did not like the interface and it did not give me the reporting that Resman does. Resman has many integration partners to add to the core product such that all our Property Management needs are met. I really like the interface, very user friendly. We are a small Property Management Company and the program has way more potential than we need, but the software has all our bases covered. Very detailed instruction even before you can begin using the product, which is mandatory. Only company that required it, and I was very glad for the training. Once using the program, if I need to remember how to do something in the software, there is a large video library covering every aspect of the program. If I need further help, I can make a call to customer service. Very satisfied.

Pros

Training
Reports
Interface
Integration Partners

Cons

I cannot set up a new property myself. I have to submit to the programmer and they add it to my inventory.

Advice to Others

They let you try the program to run around in it to see if it fits your business. No obligation. I found this very helpful.

 
 

Darlene from Hettig Management Corp
Specialty: Affordable Housing

May 2015

May 2015

excellent company

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It was a very easy conversion and their group was very easy to work with.

Likes Least

Conversions in general are a pain in the neck. This one was easy.

Recommendations

The pricing is much lower, the service from their techs is excellent and their program is so easy for the on-site personnel.

 
 

Hilary from Hettig Management Inc.
Specialty: Affordable Housing

April 2015

April 2015

Property Management Software that meets your needs

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

From our first presentation to implementation, training and support our transition has been a positive experience. This product is extremely user friendly, it makes sense. The positive feedback from our onsite staff has been overwhelming, we definitely made the right decision. The Boardroom is a great quick look at key information. The Development team has been awesome, they listen and deliver to meet our needs.

Likes Least

Would like to see the demographics that are similar to those we see on the tax credit paperwork, but I hear that is coming soon!

Recommendations

I recommend doing a demo with ResMan. Make a list of what you want in a property management software, you will be happy to see each of your needs that ResMan will meet. Participate in the user group meetings because ResMan listens to the user. If you don't see something you want/need speak up, it may be something already in the works.

 
 

Nick from Bsrtrust
Specialty: Apartments / Multi-family

March 2015

March 2015

ResMan Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

ResMan utilizes the latest technology to create an extremely user-friendly property management solution. The interface at first glance looks oversimplified, similar to an Apple product; however, do not be deceived. From its comprehensive operations features, including empowering end users to make unlimited resident corrections, customizable dashboards, intuitive document storage, cross browser/platform support, and seamless open RESTful API industry integrations to a powerful accounting GL back end (loved by our entire very demanding accounting team) and included resident portal, it's the most elegant solution in the industry currently.

Likes Least

Presently, there is no custom report writer, but they are very close to releasing one. The Development team has been outstanding and has always delivered and exceeded our challenging expectations.

Recommendations

Give ResMan a try. Conversions and integrations are never trivial, but their implementation team made the process seamless by utilizing transparent project management and helpful guidance. We have never looked back after switching from another industry leader (used for 15 years).

 
 

Carrie from Kindred Residential
Specialty: Apartments / Multi-family

March 2015

March 2015

Love the software and support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is extremely user friendly. Unlike other software that is available we have found this product is easy to understand makes sense to the on site team to maneuver through to enter data. The training videos that are available if you need additional assistance are like having someone standing with you walking you through it. I love the ability to chat while working in the software to handle small things that come up. The support is phenomenal. Each and every person you work with from sales to implementation, to ongoing support are knowledgeable, extremely helpful, and friendly. You can tell each one of them want cares about your experience.

Likes Least

I haven't found anything yet. We have not found anything that isn't superior to products and people we have used in the past.

Recommendations

The more information you give the implementation team the less you have to do when the property goes live.

 
 

Alana from S2 Residential
Specialty: Apartments / Multi-family

March 2015

March 2015

ResMan - THE must have software on the market!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

One search function to find what you need instead of fumbling around hoping you click the right place to maybe get the data you need. DocuSign and BlueMoon at your finger tips with document storage to boot.... Yes please!

Likes Least

Everything is pretty much straightforward and easy navigation no fuss here!

Recommendations

Go green, find it fast, stay ahead of the game! If you need a few different functions or reports speak up ResMan listens

 
 

Eric from Sequoia Bluffs at Vista Ridge
Specialty: Apartments / Multi-family

January 2015

January 2015

Easy-to-use software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly. I have used many different types of programs in this industry but never found one that was this easy to use until now.

Likes Least

So far, I have not had any problems out of the vendor or product.

Recommendations

Take the time to use everything this program has to offer, such as the repairs, upgrade, and amenities category located under units.It can help you keep track of all the items you have purchased and if you are going through an upgrade time on your community.

 
 

Lori from Sequoia Courtney Manor
Specialty: Apartments / Multi-family

January 2015

January 2015

One Stop Shop

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love the budget variance report, exposure control and texting tool!

Likes Least

I would like if the Guest Cards were more organized and available on the today page.

Recommendations

This software is awesome! It truly is a "One Stop Shop." When I worked for a previous management company I was logged into three software systems daily. One site (to type service requests, resident info etc.), Timberline (to enter invoices), and Yield Star for exposure control and unit pricing. With Resman, I am only logged into one system and can research invoices, my budget, exposure control, service requests and resident info using one system! Resman is very awesome and user-friendly!

 
 

Denise from SREM
Specialty: Apartments / Multi-family

January 2015

January 2015

Best software out there!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I absolutely love that entering my invoices and scanning copies to ResMan is very easy!!

Likes Least

There is nothing to dislike! Everything about this product is great.

Recommendations

Take a look at all the software out there, nothing will compare.

 
 

Crystal from Class A Management
Specialty: Apartments / Multi-family

December 2014

December 2014

Best property management software on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love the ability to chat live with a ResMan expert whenever I need it, not to mention the ability to make suggestions and see them implemented!

Likes Least

There are too many steps to move in a resident, but at least I know all steps are double checked by on site staff.

Recommendations

I recommend doing a demo with a representative and have a set of detailed questions to ask each company if they provide them. You'll quickly see that Resman offers more as a whole for total property management product.

 
 

Tom from Apartment Dynamics
Specialty: Apartments / Multi-family

December 2014

December 2014

We've been using ResMan for almost two years with great results.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like its ease of use, which is slightly ahead of their customer service. Listing more than one, I love the alternate chart of accounts, the boardroom customization, the ease of user setup, and the monthly updates.

Likes Least

I'm looking forward to converting our management company books into ResMan, which is something we had been unable to do.

Recommendations

If it looks too simple, keep looking. It is simple to use and does everything we need. If you do find something you need and ResMan does not do it, ask. They are quick to make changes to fit the user's needs.

 
 

Mary from Apartment Dynamics
Specialty: Apartments / Multi-family

December 2014

December 2014

Surprised by ResMan Love!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

What's not to like? As a trainer by passion, the training and support provided by ResMan is what I would expect of a professional training company, not a property management system provider! The product is user-friendly, not too hard on the eyes, and the support team is extremely quick and responsive.

Likes Least

Occasionally, when they introduce an update it changes users' permissions without warning us, and we have to open them back up. So far it hasn't given permissions we didn't want them to have, it's just removed authorizations we did want users to have.

Recommendations

Take a test drive. Speak with users and don't settle. We went through a 1-2 year search for the right product. It was rigorous, but worth the result.

 
 

LuGene from Greenbrier Management Corporation
Specialty: Affordable Housing

December 2014

December 2014

ResMan Critique

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I absolutely love the ability to chat with support rather than wait for an email or phone call back. Even then, the response is quick though. The product itself is really easy to use.

Likes Least

I don't like that you cannot attach a purchase order to multiple invoices from the same vendor in the case of back orders or different ship dates for items on the same P.O. I also don't like that the general ledger numbers don't appear on the check stubs. When pulling up an image of a payable, I cannot see what general ledger account it was posted to.

Recommendations

We love ResMan, because there is no redundancy. There is no limit to how many users you can have, and the security is very easy to set up.

 
 

Lori from Jamboree Management Corporation
Specialty: Apartments / Multi-family

December 2014

December 2014

ResMan is The Best All Around Property Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

ResMan is a complete property management and accounting system. This software is very user-friendly and has everything needed onsite for managers and marketing, and it is a very powerful accounting package. This is the one solution for all your needs. The support is unsurpassed. The ResMan support team is always helpful and informative. They listen to your questions and take action to make sure your problems get solved.

Likes Least

I'm very happy with this software and can't think of anything negative.

Recommendations

I would recommend comparing the other software packages available out there as I did with this before deciding on ResMan. I found ResMan to be the most complete and affordable solution on the market.

 
 

Jason from Busboom Group
Specialty: Apartments / Multi-family

December 2014

December 2014

Resman keeps moving forward!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

For a newer product, Busboom Group has been very happy with how quickly Resman caught up and surpassed the much larger management software providers. Each month new releases continue to make the product easier and more effective to use for our team.

Likes Least

I would love to see the ability to synch our operating accounts with our financial institutions in the near future to help reconciling our bank accounts.

Recommendations

You need to be very comfortable with newer products and processes, and many experienced multi-family team members are very used to the traditional way of doing things, especially back office folks. That transition may be a challenge if top management isn't fully supportive.

 
 
 
Showing 1-2 of 2

Robin from Wehner Multifamily, LLC

September 2015

September 2015

We love this product!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We started using Resman at the beginning of the year and it was rough start mainly due to the fact that we were using Quick Books and this is a much different software. But this was the best move for our company. The customer service team is always very helpful and if you have any issues they will work with you until it is resolved. When we first started using Resman we had issues printing checks off of all our printers and they worked with me until the problem was solved. We did shop around before we decided to go with Resman and we are so very pleased with this product and the level of service that we get from Resman.

Source: Capterra
 

Sutter from Lincoln Property Management

December 2014

December 2014

Best software for Us

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've had the unfortunate opportunity to try out several systems before finding ResMan, and though I don't have many properties to manage they have taken good care of me. I and my staff have had a great experience with the support and implementation teams and the system is fairly simple, especially if coming from Property Solutions like we did.

We are still only 4 months into using it, but so far it's been a world of difference compared to my other experiences. Will be implementing it with several more of our properties in the future.

Source: Capterra