Hippo CMMS Facility Management Software


 

Hippo CMMS is a web-based maintenance management system with CMMS features that suit a variety of industry needs, from manufacturing and healthcare to hospitality and education.

Hippo CMMS offers a graphical view of maintenance operations via Hippo Advanced Dash. Organizations can customize their account, import floor plans and drawings, and visually manage their assets and equipment. Hippo Standard Dash offers clients a data-driven list to view maintenance information while the Hippo Calendar Dash allows for optimized workflow and resource planning.

Hippo offers work order management and preventive maintenance tools for effective work order tracking and submitting. The asset and equipment management tool houses all corresponding information, including ID tags and documents, in one centralized system. The Hippo mobile app allows technicians to update and close out work orders on the go while Hippo Reports uses custom filters to generate relevant data.

 

Hippo CMMS - Work order submission
 
  • Hippo CMMS - Work order submission
    Work order submission
  • Hippo CMMS - Floor plan
    Floor plan
  • Hippo CMMS - Reporting
    Reporting
  • Hippo CMMS - Work order list
    Work order list
  • Hippo CMMS - Asset details
    Asset details
  • Hippo CMMS - Calendar
    Calendar
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

128 Reviews of Hippo CMMS

 

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Software Advice Reviews (57)
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Showing 1-20 of 57

Jeff from Concord Community Schools
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Assistant Director of Facilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like the work order system. It is an excellent system for tracking and running reports. We are still in the infancy stage, so we still have a lot of information to implement. I can not say enough good things about tech support. They are extremely knowledgable and very quick to respond. They are very patient when training and really want to see us succeed. I could not be happier about the support they have provided.

Pros

Work order tracking. Tech support.

Cons

I wish it supported Google Chrome. I wish I could modify some of the templates.

 
 

Branden from Mill Steel
Specialty: Mining and Metals
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

My Experience with Hippo has been generally positive

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like that I am able to schedule all of my PM;s ahead of time with a variety of different options, and I am able to have all my demand work orders organized.

Cons

I don't like that Work Category is used throughout each facility. We have 5 facilities and if you click on work category for a demand work order its a giant mess since the categories go across all plants even though some categories are not needed at a specific plant. I also don't like how you can't type in a part number or breakdown the search for a part on work order is just work category. I would wish they at least added more categories like part type or location drop boxes to find parts if we won't be able to type in the part number or name at all to find it on the work order screen.

 
 

Anthony from Kettering University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Hippo CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using this product for 3 years. It has provided a way for our maintenance staff a way to manage our preventative maintenance tasks in a more efficient way.

Pros

Visual interface
customer support
cost

Cons

Data input is somewhat intensive and the name sounds juvenile

Advice to Others

This is a very useful and versatile product. I recommend it despite its strange name. The interface and adaptability are useful for PM's and work orders and the visual interface is helpful for new personnel whenever they start working.

 
 

Josh from Oakland Hills Country Club
Specialty: Hospitality and Gaming
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Hippo CMMS is an absolute must for any business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After much research, I stumbled onto Hippo CMMS and decided it had all the features we needed at our organization at the right cost to meet our budget. Moving forward a year later, this software is now a crucial key to our success. The database is well organized and easy to configure to your establishment's needs and Hippo has a friendly customer support team that is extremely helpful when you run into any questions or concerns with a rapid response time. They are also releasing updates frequently increasing the functionality of software with each release. Our facility maintenance team have increased their efficiency and management staff are pleased that their requests no longer feel forgotten about or unimportant. I am looking forward to this next year and future years with Hippo and highly recommend this product to any business that is seeking a way to become more organized, efficient, and insightful.

Pros

-Well designed database structure
-Ability to add pictures and spec sheets to equipment
-Ability to add floor maps and plot locations which contain work orders in progress and a searchable history
-Cost effective
-Easy to use work order submission for employees
-Excellent customer support

Cons

-Main client only usable with browsers that support flash

 
 

Norm from Crystal, Inc. - PMC-Group
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Cloud based maintenance software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are just getting started with HIPPO CMMS. We are in the process of going live. So far, we are pleased with the system. We are a small manufacturing plant and are migrating from a manual, calendar based system with a limited number of users. It appears that this will fill our needs once we get up to speed on using it and fully roll it out. It provides a capability that we were sorely lacking in this area.

 
 

Eli from Hillel Hebrew Academy
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Good Software just not great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It worked fine for our school but you could tell it wasn't on par with something like School Dude.

Pros

Ease of use
My Guys were able to navigate fairly easily.

Cons

Not as polished as i would like it to be.
Can not make https style changes

 
 

Ron from Ron Smith P.Eng.
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Hippo CMMS- The Best Maintenance Management Software out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Last year we contracted with a regional educational entity to investigate CMMS products out there and then implement the software for 19 schools. We did a choice matrix based on cost, ease of use, functionality etc. and Hippo won hands down.
We were not disappointed with the product. The price was way less than competitors, it is easy to use, and we had excellent product support to get it going.

Pros

Canadian Company so we were not beat up with the exchange, price is based on number of buildings so we can have unlimited users, the product is web based so we do not have to have our own server, the company does automatic updates, data input can be from anywhere, workorders can be input and completed in the field via handheld device. Lots of actual people to help with initial input. Our suggestions for changes in the program were implemented at low cost and in good time.

Cons

At this point have no complaints.

Advice to Others

This is a great company doing business world wide but it feels like you are their only customer. Check them out!

 
 

Juan from Internap
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Hippo CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very simple and easy to use. I highly recommend including the on boarding for small to medium, multisite companies looking only for a CMMS application.

Pros

User friendly, easy to use, highly configurable application,
effective dashboard designed around the KISS principle

Cons

Web based does not offer Client Hosting option. No Bar code functionality
Mobility access is good, but difficult to make entries on touch screen

Advice to Others

For small to medium multi site companies who seek a simple, cost effective CMMS without taking on added expense for more expensive packages offering additional DCIM capabilities.

 
 

Dianne from Patrick Henry Family Services
Specialty: Non-profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Using HippoCMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This maintenance software program is one of the best I have ever worked. It is user friendly and I love the reports you can produce with this program.

Pros

The staff is awesome! The program is easy to set up, easy to use, and I absolutely love the reporting.

Cons

I would like for the company to expand the vehicle capability.

Advice to Others

I think anyone who tracks their facilities would love this software program.

 
 

Klly from Venice Baking Company
Specialty: Industrial

September 2016

September 2016

easy to use and get started.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The support staff from Hippo is very responsive, knowledgeable, and friendly. If we had problems understanding how something worked, they were easy to get ahold of. the staff set up webinars for instruction purposes, and i was able to take over form there.
the cost to get started was very affordable in comparisson to other companies i looked at. the floor plan function is genius.

Likes Least

Currently you can not cut/ copy and paste information , everything must be hand entered into the system except for when they are setting up the account.

Recommendations

know what special functions you will need, and make sure they are available.

 
 

Stephen from Prince George Hotel
Specialty: Affordable Housing

September 2016

September 2016

Very well received

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Easy access to support for training. Software is capable of doing anything and everything, however, if you just take the training one step at a time, it is great

Likes Least

It is a bit complicated if you only require a basic CMMS

Recommendations

Take it slow, it can be complicated. That being said, customer support is top drawer.

 
 

Melody from Brunswick Senior Resources Inc
Specialty: Senior Housing / Senior Care

September 2016

September 2016

Affordable Solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Hippo CMMS is an affordable solution for small business and non-profits. It offers more than adequate functionality for implementing and tracking work orders. And the Customer Service is impeccable. We are always treated warmly and the response time is excellent. Training is included and easy to follow. After researching many similar products and viewing demos, Hippo appeared to be the right fit for us. We have not been disappointed.

Likes Least

My only concern has been with the mobile app. It does not yet allow follow-up on an existing work order request once the email notification is received indicating a request. It will only allow an initial work order to be submitted from scratch.

Recommendations

This is an excellent software for organizing and tracking work orders related to buildings, equipment, fleet management and resources conducting the actual work. It is very affordable and encompasses so much in one package. Hippo offers more bang for the buck when budget is a concern. It is very user friendly and easy to access from anywhere.

 
 

Kush from ampCNG llc
Specialty: Affordable Housing

September 2016

September 2016

Great Product and Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Scalability and service provided are the two best thing for this product

Likes Least

There is hardly anything to not like about this product.

Recommendations

See what features are available and how those features maps on to the requirement at the client facility and then decide on to what is the best fit for them.

 
 

kyle from kp buildong products
Specialty: Affordable Housing

August 2016

August 2016

two weeks into a trial and Hippo has proven to be simple to initialize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Good support. Cost effective. Easy to get up and running. They have a great trial price and package for me to test and get intimate with the software.

Likes Least

Photo attachment capability from the mobile service is not available. It will be though by fall 2016. I look forward to it.

Recommendations

Hippo offers a flat rate and unlimited users. Most packages offer the same basic service and capability so that sets it ahead. I took a 1 hr net meeting and had my first pm's running the next day!

 
 

Daniel from Camelback Spring Training LLC.
Specialty: Commercial

August 2016

August 2016

Dans thoughts!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I have worked on several CMMS programs and found hippo to be the most user-friendly program out there.

Likes Least

If there was one thing that I could change about this product, would be the ability to make changes after the work order has been closed.

Recommendations

I'm a firm believer or KISS system. Don't try to make this program over complicated, let it run itself.

 
 

Gary from Columbus Brewing Co.
Specialty: Food and Beverage

August 2016

August 2016

Hippo is so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We like the equipment layout on a drawing with clickable links. We are able to get to a lot of different functions through these links. Great feature! They've been very helpful through set-up and training and always available when we've called or very quick to respond to e-mail.

Likes Least

Haven't found anything yet. We'll see what we'll see.

Recommendations

Look at the TOTAL pricing of the package and the benefits it offers. Hippo was the best value we found for an operation of our size. I'm sure some others have way more functions but does your organization need all of them? Also Hippo is very appealing visually.

 
 

Sandra from Chelsey Park Retirement Community
Specialty: Health Care

July 2016

July 2016

Very easy to use this maintenance software program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like that it is easy to use and easy to track work orders

Likes Least

Nothing - the program is very easy to use and the reports are good

Recommendations

Tracking of work orders is very easy and the reports are good

 
 

Keith from Conax Technologies
Specialty: Commercial

July 2016

July 2016

Technology upgrade to our prgram

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is simple to use but still a very intricate program. Allows all the functionality needed while still allowing for ease of use by the employees in our maintenance department.

Likes Least

It is not working in google chrome. I have to use internet explorer.

Recommendations

Make sure that you are not overpaying for items that you do not need and ensure that the software aligns with your companies needs.

 
 

Rynae from Castlemont Primary Academy
Specialty: Industrial

July 2016

July 2016

Life saver

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I appreciate its user friendliness. It was slightly challenging on the onset but I have come to appreciate the product.

Likes Least

It is a little outdated -- could use a software update.

Recommendations

Be sure to read through the instruction manual prior to use.

 
 

Randy from Four Seasons Produce
Specialty: Industrial

July 2016

July 2016

Hippo CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Very inexpensive and easy to use. Ramp up time is minimal and Hippo has a great support team.

Likes Least

Needs some additional features that Hippo is working on in future releases.

Recommendations

Great product and great value. Hippo team is very supportive and willing to make changes as necessary

 
 
 
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Showing 1-20 of 71

Zee from zkhan@langara.ca

April 2017

April 2017

Manager, Building Operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cloud-based CMMS system is definitely a user friendly with some great built-in features such as calendar view, equipment list etc. Transferring data from legacy platform to Hippo was great and the support received from Natasha was an outstanding.

Few suggestions:
-Create mobile app with a capability of sending notifications etc.
-Have an open API or a form to integrate with organization intranet (for example; web submission form on companies webpage to avoid entering user ID's or redirecting to hippo page)

Overall 4.5/5 Keep up the good work!

Source: Capterra
 

Daniel from Ridgecrest Conference Center and Summer Camps
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Great tool for our maintenance department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Hippo for just over 2 years and have entered over 10,000 work orders. Overall it has been a great product for our maintenance team and a great value for us. I'd like to see quicker product improvements and a better mobile version, but we are still pleased with the software. It's miles ahead of what we had used in our organization prior to Hippo. The support team has always been helpful when needed, though we rarely have to reach out to them.

Pros

Cloud based; user friendly;

Cons

product development is lacking; Software was written in Silverlight, which most browsers are dropping (and have been for well over a year). Hippo team is supposedly working on re-writing the software so that Silverlight is eliminate, but we have been waiting on this since May 2015. Hopefully they complete the upgrade before all the browsers drop Silverlight support. We lost Chrome long ago and the latest upgrades of Firefox have dropped Silverlight. It seems as the Edge will not support it either, so once Microsoft finally dumps Explorer, we may be hurting.

Advice to Others

Despite the cons above, I think the software is a great value and meets our needs well. Once they solve the Silverlight issue, we should be in great shape.

Source: Capterra
 

Larry from Acme Manufacturing Company
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

I'm glad I chose hippo.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience with hippo? Every aspect of transforming from a paper to the hippo computerized system went well with no surprises and no failures.
Hippo has a saying, You get out what you put into this. I found the statement to be inaccurate because we got out much more than I imagined. You do have to do some work providing them with spreadsheets to download but you are not alone, you are backed by an experienced team wanting you to succeed every step of the way.
Thanks to guidance from the development team; the training from trainers; and rapid response from technical service we implemented a well-rounded computerized management tool that is easy to use by our managers and maintenance techs.
Tell me, how many times do you have maintenance people telling you they like using a new maintenance program? They are the true test for this system.
There are no hidden costs and no nickel and dimes for modules, you know what you pay for.
We love the advanced dashboard option. It provides your maintenance team with an interactive screen of your plant's layouts. It's an effective visual tool that is cool to use and simplifies navigating thru the system and monitoring the status of the equipment.
I encourage others to use hippo and I should know, we just completed the forth implementation of four plants in four states in the last eighteen months.

Pros

We love the advanced dashboard option. It provides your maintenance team with an interactive screen of your plant's layouts. It's an effective visual tool that is cool to use and simplifies navigating thru the system and monitoring the status of the equipment.

Cons

The assigning parts to equipment could be better organized. It's not a dislike, it's more of a wish. I wish there was a better (hierarchy) way to organize the parts in the parts data base.

Advice to Others

Get the advanced dashboard option. It provides your maintenance team with an interactive screen of your plant¿s layouts. It's an effective visual tool that is cool to use and simplifies navigating thru the system and monitoring the status of the equipment.

Source: Capterra
 

Lisa from Tigard Tualatin School District
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Hippo is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hippo is really working for us in a lot of ways. We've had good response from customer support when we have had issues. I would like to see some additions in the future to make things even better.

Pros

Love the way you can see the whole building on the screen and see where the work orders are. I like the information that is on the work orders for everyone to see. Being able to add email address to the work order so everyone involved can be informed on what the status of the work order is great.

Cons

I don't like the dashboard for the work order search. If you adjust columns to view the information they don't stay that size they will revert back every time you make a change. In order to see the most current you have to double click on the ID column every time you want to look at the last work order. There should be some type of save button so you can keep your columns custom to the way you like it. I waste a lot of time with this process.

I would like to see more options with reports. I can't get what I need for certain projects that I work on.

Need better access with iphones, some type of app so when employees are in the field they can look up work orders faster and more efficiently.

Advice to Others

my suggestions are in the "cons" section. I think it would be a good idea to ask your clients what things they would like to see in the future. Need more options for reports.

Source: Capterra
 

David from Fort Mason Center

April 2017

April 2017

Very pleased, but theres room for improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am very excited so far with Hippo. There are a few glitches and features that would be wonderful and improve the versatility and efficiancy of it. If you would like the feedback please contact me directly.

Source: Capterra
 

jeff from Hytech spring
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Hippo CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

have nothing but positives to say about the Hippo program and Hippo team. The Hippo team made this transition very easy. Hippo is simple to use. the flow of the "bread crumb trail" very fluid.

Pros

ease of use

Cons

I wish I could relocate headings on the data base, and they would stay that way upon closing the program

Source: Capterra
 

Matt from Vineyard Church
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

A Great Tool, For a Great Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When looking into CMMS's, I spent hours online researching the different options we had. I even had a consult with someone who worked in this field. I finally found Hippo, and loved what I saw. They have everything any other CMMS would have, but for a fraction of the cost. Given my position this was huge, it's much easier to convince a board with a four digit cost, than five or more. And again, they have all the features that the big names have as well. I don't think that we have even scratched the surface of all you can do! Their customer service was great, and they walked us through everything. Beyond that, they have been very friendly and helpful after our on-boarding period.

I highly recommend Hippo CMMS and their Staff. They're a great group of people, and they have a great product.

Pros

Features, cost, and functionality

Cons

Learning curve (takes a bit to get it all working)

Advice to Others

Before getting it (or any CMMS for that matter) inventory everything.

Source: Capterra
 

Tylar from Manheim Auto Auction

April 2017

April 2017

We Love Hippo!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is very easy to use. We recently rolled Hippo out to our location and everyone seems to love it!

Pros

Very user friendly. Can customize it how you would like. Very good customer service.

Cons

I wish we could submit pictures for work orders and attach documents to pieces of equipment, instead of doing it for each work order.

Advice to Others

I would recommend this to anyone who want to use CMMS. Great product!

Source: Capterra
 

james from Spring Valley Living

April 2017

April 2017

Where we are at.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Basic asset management with service request capabilities. Would like to view time stamps on service requests

Source: Capterra
 

Veronica from Camelback Spring Training, LLC

April 2017

April 2017

Would definitely recommend this software/program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've personally only used this program for about four months but the company has had it for about a year. Pros: the amount of detail you can upload on each work order - equipment, location, invoicing, pictures, man hours, parts used. The program itself is very user-friendly and easy to learn. Cons: You can't delete a work order. I understand why but I still wish that was an option; especially when people submit duplicate work orders. Also would like the capability to be able to upload documents once the work order has been completed.

Source: Capterra
 

Bill from Evergreen Park
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

great to with with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it is the most easiest to use program i found. all our work orders get done on time and other managers can request work to be done easily

Pros

the lay out and the way it will store all my records. plus how it will email my work orders to my contractors

Cons

when it emails it has from hippo not my company at the start

Source: Capterra
 

KARLY from Wall Colmonoy

April 2017

April 2017

GREAT COMPANY!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

NEVER HAVE ANY ISSUES OR HARD TIMES DEALING WITH HIPPO CMMS! HIGHLY RECOMMEND! VERY CUSTOMER FOCUSED!

Source: Capterra
 

Matt from Lee Bivins Foundation
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Excellent Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is super user friendly. The staff at Hippo are great to work with and always available for help.

Pros

User friendly

Cons

I have not found anything I do not like.

Advice to Others

no

Source: Capterra
 

Juan from Banyan Health Systems
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Good tool for the value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

HIPPO is a perfect starting CMMS. it is a really good tool to chance the culture of your company if your company does not use any ticketing system. Reporting should improve and the tool can be a bit more dynamic. it is a really good tool for the price.

Pros

value

Cons

reporting and maintenance

Source: Capterra
 

Ricardo from WFP

April 2017

April 2017

Off and Running

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were scheduling work orders and utilizing the system just a few days after purchasing. I was able to send in a few spreadsheets and we had a system that we could use. When I decided that we needed to make some changes all it took was a quick e-mail. Response from the end users has been positive with many comments of "that's easy" or "that's pretty simple." Exactly what we were hoping for as this is the first CMMS software many of the users have seen.

Source: Capterra
 

Dale from Water Quality Association

April 2017

April 2017

WQA HIPPO Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since using HIPPO my work orders have been organized and maintained within the system this helps save time and money.

Source: Capterra
 

Jyoti from Geweke Hospitality
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Excellent Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The website is very extensively used with our Maintenance team at the hotels to log work & the time spent to complete it.

Pros

It can be widely used.

Cons

nothing. It is very useful.

Advice to Others

This software is very useful. Our maintenance team really likes it.

Source: Capterra
 

Danny from Mill Steel Company
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Mill Steel Maintenance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

HIPPO CMMS has greatly simplified our maintenance management. I am very happy with the overall system, but I do wish it was a little easier to look up parts. We have a rather large parts supply and the drop down boxes don't always work do to the fact several different systems may use the same part. It would be much easier if there was a search screen in the work order itself.

Pros

Simple to write and keep track of work orders and progress.

Cons

I cannot search for a part by part # within the actual work order. I don't care for the drop downs.

Source: Capterra
 

Ernie from Grand Hotel

April 2017

April 2017

Time saver at great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using hippo for over 3 years across all our hotels and have nothing but good to say about its ease of use, value for money and accessability

Source: Capterra
 

Orathay from ReMed

April 2017

April 2017

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is very easy to use, the interface is great and allows for personalization. Customer service is fantastic.

Source: Capterra
 
 
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