Hippo CMMS Facility Management Software


 

Hippo CMMS is a web-based maintenance management system with CMMS features that suit a variety of industry needs, from manufacturing and healthcare to hospitality and education.

Hippo CMMS offers a graphical view of maintenance operations via Hippo Advanced Dash. Organizations can customize their account, import floor plans and drawings, and visually manage their assets and equipment. Hippo Standard Dash offers clients a data-driven list to view maintenance information while the Hippo Calendar Dash allows for optimized workflow and resource planning.

Hippo offers work order management and preventive maintenance tools for effective work order tracking and submitting. The asset and equipment management tool houses all corresponding information, including ID tags and documents, in one centralized system. The Hippo mobile app allows technicians to update and close out work orders on the go while Hippo Reports uses custom filters to generate relevant data.

 

Hippo CMMS - Hippo Advanced Dash
 
  • Hippo CMMS - Hippo Advanced Dash
    Hippo Advanced Dash
  • Hippo CMMS - Interactive Floor Plans with Asset Information
    Interactive Floor Plans with Asset Information
  • Hippo CMMS - Hippo Mobile App
    Hippo Mobile App
  • Hippo CMMS - Work Order Form
    Work Order Form
  • Hippo CMMS - Hippo Calendar Dash
    Hippo Calendar Dash
  • Hippo CMMS - Hippo Standard Dash
    Hippo Standard Dash
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

55 Reviews of Hippo CMMS

Showing 1-20 of 55

 

from Venice Baking Company
Specialty: Industrial
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

easy to use and get started.

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Likes Best

The support staff from Hippo is very responsive, knowledgeable, and friendly. If we had problems understanding how something worked, they were easy to get ahold of. the staff set up webinars for instruction purposes, and i was able to take over form there.
the cost to get started was very affordable in comparisson to other companies i looked at. the floor plan function is genius.

Likes Least

Currently you can not cut/ copy and paste information , everything must be hand entered into the system except for when they are setting up the account.

Recommendations

know what special functions you will need, and make sure they are available.

 

from Prince George Hotel
Specialty: Affordable Housing
Number of employees: 1 employee Employees number: 1 employee

Very well received

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Likes Best

Easy access to support for training. Software is capable of doing anything and everything, however, if you just take the training one step at a time, it is great

Likes Least

It is a bit complicated if you only require a basic CMMS

Recommendations

Take it slow, it can be complicated. That being said, customer support is top drawer.

 

from Brunswick Senior Resources Inc
Specialty: Senior Housing / Senior Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Affordable Solution.

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Likes Best

Hippo CMMS is an affordable solution for small business and non-profits. It offers more than adequate functionality for implementing and tracking work orders. And the Customer Service is impeccable. We are always treated warmly and the response time is excellent. Training is included and easy to follow. After researching many similar products and viewing demos, Hippo appeared to be the right fit for us. We have not been disappointed.

Likes Least

My only concern has been with the mobile app. It does not yet allow follow-up on an existing work order request once the email notification is received indicating a request. It will only allow an initial work order to be submitted from scratch.

Recommendations

This is an excellent software for organizing and tracking work orders related to buildings, equipment, fleet management and resources conducting the actual work. It is very affordable and encompasses so much in one package. Hippo offers more bang for the buck when budget is a concern. It is very user friendly and easy to access from anywhere.

 

from ampCNG llc
Specialty: Affordable Housing
Number of employees: 1 employee Employees number: 1 employee

Great Product and Service

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Likes Best

Scalability and service provided are the two best thing for this product

Likes Least

There is hardly anything to not like about this product.

Recommendations

See what features are available and how those features maps on to the requirement at the client facility and then decide on to what is the best fit for them.

 

from kp buildong products
Specialty: Affordable Housing
Number of employees: 1 employee Employees number: 1 employee

two weeks into a trial and Hippo has proven to be simple to initialize

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Likes Best

Good support. Cost effective. Easy to get up and running. They have a great trial price and package for me to test and get intimate with the software.

Likes Least

Photo attachment capability from the mobile service is not available. It will be though by fall 2016. I look forward to it.

Recommendations

Hippo offers a flat rate and unlimited users. Most packages offer the same basic service and capability so that sets it ahead. I took a 1 hr net meeting and had my first pm's running the next day!

 

from Camelback Spring Training LLC.
Specialty: Commercial
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Dans thoughts!

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Likes Best

I have worked on several CMMS programs and found hippo to be the most user-friendly program out there.

Likes Least

If there was one thing that I could change about this product, would be the ability to make changes after the work order has been closed.

Recommendations

I'm a firm believer or KISS system. Don't try to make this program over complicated, let it run itself.

 

from Columbus Brewing Co.
Specialty: Food and Beverage

Hippo is so easy!

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Likes Best

We like the equipment layout on a drawing with clickable links. We are able to get to a lot of different functions through these links. Great feature! They've been very helpful through set-up and training and always available when we've called or very quick to respond to e-mail.

Likes Least

Haven't found anything yet. We'll see what we'll see.

Recommendations

Look at the TOTAL pricing of the package and the benefits it offers. Hippo was the best value we found for an operation of our size. I'm sure some others have way more functions but does your organization need all of them? Also Hippo is very appealing visually.

 

from Chelsey Park Retirement Community
Specialty: Health Care
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Very easy to use this maintenance software program

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Likes Best

I like that it is easy to use and easy to track work orders

Likes Least

Nothing - the program is very easy to use and the reports are good

Recommendations

Tracking of work orders is very easy and the reports are good

 

from Conax Technologies
Specialty: Commercial
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Technology upgrade to our prgram

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Likes Best

It is simple to use but still a very intricate program. Allows all the functionality needed while still allowing for ease of use by the employees in our maintenance department.

Likes Least

It is not working in google chrome. I have to use internet explorer.

Recommendations

Make sure that you are not overpaying for items that you do not need and ensure that the software aligns with your companies needs.

 

from Castlemont Primary Academy
Specialty: Industrial
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Life saver

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N/A

Likes Best

I appreciate its user friendliness. It was slightly challenging on the onset but I have come to appreciate the product.

Likes Least

It is a little outdated -- could use a software update.

Recommendations

Be sure to read through the instruction manual prior to use.

 

from Four Seasons Produce
Specialty: Industrial
Number of employees: 501 to 1,000 employees Employees number: 501 to 1,000 employees

Hippo CMMS

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Likes Best

Very inexpensive and easy to use. Ramp up time is minimal and Hippo has a great support team.

Likes Least

Needs some additional features that Hippo is working on in future releases.

Recommendations

Great product and great value. Hippo team is very supportive and willing to make changes as necessary

 

from Kettering University
Specialty: University/Student
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Hippo outshines the rest

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Likes Best

It is user friendly, the service and technical support it immediate, the visual interface is phenomenal and to top it off the cost is comparable to others that do not offer as many features.

Likes Least

Hippo prefers that you forward any changes to them in bulk so they can insert the data. The user can only perform line by line changes which would be easier if we could effect change on a larger scale.

Recommendations

Test it out and compare prices and you will be amazed with the value.

 

from FreshSense Foods
Specialty: Industrial
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Hippo is a very good, economical CMMS solution.

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Likes Best

Very good upfront work with the Hippo team and follow-up training.

Likes Least

Currently the purchase order system is not available but understand this is in programming at this time. I look forward to promotion of the PO system.

Recommendations

This is a very user friendly cmms system. Not only is the support very good but the system is a very economical solution for any company.

 

from Tjernlund Products INC
Specialty: Manufactured Housing
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

HIPPO has been a great product for us.

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Likes Best

Starting with the vendor they were very professional an interactive with me during my search process. The product itself is great and easy to use and far exceeded any maintenance software needs we have.

Likes Least

The vendor was a little pushy and flooded my with e-mails.
I thought the order I which information needed to be entered during the set up process was a little misleading. I also found the all information need to be entered in individually, there was no copy and paste of like information.

Recommendations

If you are purchasing this software and plan to enter all your own information, follow in order from top to bottom and it is easy.

 

from Transilwrap corp
Specialty: Industrial
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Manufacturing PM-Work Request

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Likes Best

The software is simple and not complicated

Likes Least

limited to provide task - description and work procedures for PM , need to have flexibility to re-name fields and / or to add additional fields in the work order a work request , order , task , and instructions

Recommendations

explain and describe the type of production and operation at manufacturing facility outline your needs and detail review with vendor

 

from Bakerhill industries
Specialty: Manufactured Housing
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Great service

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Likes Best

The product is good, there are a few gaps in what I need but the support given by every staff member I have had the pleasure to work with makes up for any draw backs I have encountered. I know there are different things in the works so I am look forward to them but for what are needs are this product fits the bill.

Likes Least

Honestly I don't have anything negative to say...yet...or maybe ever , we will see.

Recommendations

know what you need. the software is great but there are some limitation.

 

from Tigard-Tualatin School District
Specialty: University/Student
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Too early to tell, just getting going.

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Likes Best

ease of use, great pictures of buildings and lots of details

Likes Least

set up time, but all systems require a lot of front end work

Recommendations

look at all the different ones you can look at with a team of end users. What are the future developments planned by the vendor? what's the time frame? What do other users say about the software. How easy is the company (not sales but the guys that do the work after the sale) to work with; how available?

 

from Haas cabinet
Specialty: Commercial
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Just what we were looking for!

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Likes Best

Easy to use an administer. Once implemented in our facility, two short training sessions and some trial runs and everyone was onboard.

Likes Least

It can't purchase replacement parts, yet this is something we have talked about improving toward the future

Recommendations

Take your time and learn the pros and cons. This software will do all the work for you.

 

from Pegasus Manufacturing Inc.
Specialty: Commercial
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Fast and easy

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Likes Best

The software is easy to learn and quick to use. The HippoFM people are great to work with and know their product.

Likes Least

There's nothing yet that I don't like.

Recommendations

They have several video demos. Watch them all. You will choose this software over others. I reviewed six other CMMS systems, and this was the best. I highly recommend that you look seriously at this software.

 

from Endeavor Schools
Specialty: Commercial
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Satisfied HippoFM Customer

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Likes Best

I really like the ease of use. HippoFM allows even the most novice technology user the ability to navigate through the software. The training and customer service has been very helpful as we transitioned our schools to the software across the country.

Likes Least

The only challenge I have had is the ability to have my teaching staff be notified for the start to completion of a work order. I am looking forward to the software update that is coming at the end of the year to help in this area.

Recommendations

If you are looking for an affordable, scalable, and easy to use CAFM system, then HippoFM is a great choice.

 
 
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