MRI Commercial Management Software


 

MRI Commercial Management suits commercial property managers with a national or global fingerprint seeking a comprehensive, customizable solution. Developed by MRI Software, MRI Commercial Management maximizes company profitability on both real estate investments and optimal operations. It offers real-time, actionable data to better manage your assets, all from the secure Alloy platform. Commercial Management (CM) clients include managers of industrial and office space, as well as shopping centers.

MRI Commercial Management automates many of the necessary, daily tasks related to commercial property management, from recovery and late fee calculations to billing, eliminating the instances of human error. As a global provider with multi-currency support, organizations have access to a solution that grows with the business. It's also highly configurable; users have access to the same tools the developers use in order to customize the software to the company workflow.

The software's core module, CM, manages operations—accounting, lease administration, reporting and more. The Viewpoint module provides consumable summaries of property and portfolio status, increasing visibility for executive stakeholders and others who need accurate business insights at a high level.

LeaseFlow aids the entire leasing process, while CM Electronic Lockbox was designed to eliminate double entry of payment data by processing information straight from the bank. Its rule engine lets users specify exactly how payments need to be applied across the organization. MRI also offers additional features for small to midsized businesses and retail properties.

MRI Commercial Management is suits companies managing more than 50 units. The solution can be installed on-premise or purchased on the MRI Software as a Service (SaaS) platform.

 

MRI Commercial Management - Dashboard
 
  • MRI Commercial Management - Dashboard
    Dashboard
  • MRI Commercial Management - Resident information
    Resident information
  • MRI Commercial Management - Report search
    Report search
  • MRI Commercial Management - Search results
    Search results
  • MRI Commercial Management - Mobile login screen
    Mobile login screen
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

17 Reviews of MRI Commercial Management

Showing 1-17 of 17

 

from DESCO Southwest
Specialty: Commercial

Overall Positive

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Value for Money

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Likes Best

Best combination of product and price. I like that they continue to innovate and improve the product.

Likes Least

Their new web version launched does not have all the capabilities of the original "windows" version so we are now logging into two different formats depending on the function needed.

Recommendations

Do your homework- big investment not just money but time in getting to know a program. Take your most complicated property, walk through the functions with a rep and make sure the software will be able to help automate. The less expensive programs often require a manual work in excel outside of the program in order to work.

 
 

from Krtek Real Estate Inc
Specialty: Commercial

Controller

Ease-of-use

Functionality

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Customer Support

Value for Money

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Likes Best

Best is how the product components work together. A great flow. Great reports and can be designed. Great help line. Works well for all types of commercial and residential.

Likes Least

Not the best user friendly program. Vendor they continue to raise the prices each year and with demands to upgrade hardware. Not workable for a small business.

Recommendations

I have used the software for years but the increase of the cost is running out the small to medium businesses.

 
 

from Rowley Properties
Specialty: Commercial

New to Web

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Functionality

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Likes Best

They constantly make improvements and take suggestions from real customers.

Likes Least

There are certain limitations with how our company can use it for managing storage properties.

Recommendations

This is the best software we have found in terms of versatility.

 
 

from Rowley Properties
Specialty: Commercial

MRI Commercial Web survey results

Ease-of-use

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Likes Best

I like that they are continuing to improve the product and hopefully give us everything we need. I like that they give you upgrades without having to make it yourself, and I definitely like that they changed MRI web so that it was more commercial focused versus residential.

Likes Least

When we purchased and went live with the product, we were promised things that the software didn't have. I believe that was in the hopes that it would have that eventually.

Recommendations

MRI does have user groups that meet and give input about what enhancements the products need, which can then be done if the majority wants that. This is very helpful.

 
 

from Innovation Place
Specialty: Commercial

Some bumps along the way but in general meets my needs

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Functionality

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Customer Support

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Likes Best

From my understanding, the company has regrouped the programmers to physically work closer together, which is resulting in greater improvements to the software functionality.

Likes Least

Some of the software can be glitchy and difficult to navigate through.

Recommendations

The add-on features are a good way to customize software to meet your company's needs.

 
 

from TIER REIT
Specialty: Commercial

MRI user since 1999

Ease-of-use

Functionality

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Customer Support

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Likes Best

I find the software intuative and easy to use.

Likes Least

I struggle anytime I discover a problem. Customer service often returns "We can't recreate the problem" despite my ability to recreate it a lot. I've also found the web product to be basically unusable for our organization at this time, due to the extensive number of known IRs.

Recommendations

Look at all of the options and costs out there before making a decision.

 
 

from Benaroya Capital Company
Specialty: Commercial

MRI CM worth the time & effort

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Likes Best

MRI has been great to work with and fairly responsive to problems. Once setup is done, the process is fairly quick and easy to use.

Likes Least

My main concern has been communication. As we first started to implement the product, there was not sufficient communication. However, it improved as we continued the process.

Recommendations

The more prep work you do, the better the implementation will go. Also, involve as many of the team that would use the product in its evaluation.

 
 

from Capital Hill Program
Specialty: Commercial

Love MRI Product

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

It's a great product with great customer support.

Likes Least

The price is kind of high, especially if you have many users. But I think the competitors offer about same price, if not higher. Overall, the package price is reasonable.

Recommendations

Always shop around and make some comparisons. Each software has pros and cons. There is no one product for all. Focus what are the majority you needs, then make the decision.

 
 

from Brentwood Capital Management, Inc.
Specialty: Commercial

Must have software for real estate management companies

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Functionality

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Likes Best

I like how great it works for real estate management and the additional services/products available to make managing tenants easier.

Likes Least

It is sometimes difficult to navigate. It could use a bit of a face lift.

Recommendations

I would look through it in a ton of detail and have a detailed demo before using. Try it out and add a few customizations for you company.

 
 

from Steiner + Associates
Specialty: Retail

Karen Blake loves MRI!

Ease-of-use

Functionality

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Likes Best

I love the fact that MRI cares about how each of their clients use their software and are continuously working on making changes to keep up with our ever changing needs. But above that, they know my needs are always changing (sometimes daily) and they couldn't possibly keep up with that, so they provide tools that allow me to make changes myself. I am extremely impressed with the latest module we implemented (Budget & Forecasting), and I can't wait to get my hands on Version X. In my opinion, MRI is on a great path, and I am so excited to be a part of it.

Likes Least

The fact that I have to pay for it is the only thing I can think of.

Recommendations

If you find a software that fits the needs of everyone in your organization perfectly and you wouldn't change a single thing, then get that software no matter what it is. However, if you are like my organization that has multiple departments all wanting to view and dissect the data in different ways and those needs change regularly, then MRI is your choice.

 
 

from Tier Reit
Specialty: Commercial

MRI 4.5.0 Review

Ease-of-use

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Likes Best

I am very happy with this release 4.5.0 and have not had any major issues. I would recommend this to anyone who is dealing with commercial real estate. I would not recommend the web product at this time due to the accounting issues.

Likes Least

The web version is not accounting friendly. We accountants have continued to use the Windows version instead of Web, but our field is using Web. I can't wait for these issues to get corrected!

Recommendations

Take the time to ask customers already using the software, and find the right software for your needs. We are in commercial real estate and this works well for us!

 
 

from Rowley Properties, Inc.
Specialty: Commercial

MRI CM software

Ease-of-use

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Customer Support

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Likes Best

The additional modules available add a lot of value to the product (i.e. Executive Dash, Leaseflow, Tenant Connect,etc.).

Likes Least

I dislike the older UI and too many clicks are required to get to the screen you need. It has poor design function in the interface altogether.

Recommendations

Be sure to learn exactly what data is integrated and what isn't when purchasing partner products that claim to have integration with MRI.

 
 

from Tanger Outlets
Specialty: Commercial

MRI for Retail Real Estate Management

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

MRI is the best software for handling the very unique management of retail real estate. They integrate with a ton of partners and provide an API toolkit to make sure we can handle whatever requirements arise. They also have a great user community.

Likes Least

They have been a little slow to integrate all the components together.

Recommendations

Make sure the company is committed to growing with the industry.

 
 

from Ciminelli Real Estate Services of Florida, LLC
Specialty: Commercial

MRI meets our company's needs

Ease-of-use

Functionality

Product Quality

Customer Support

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Quality
Support
Likes Best

Both the Windows and web versions of the program are easy to navigate. The report formats are easy to read and are easy to find.

Likes Least

The dashboards are limited, and the graphs displayed on the web do not print directly. They have to be copied and pasted.

Recommendations

It's a perfect software for commercial property management companies.

 
 

from Kamehameha Schools
Specialty: Commercial

MRI 4.1 review by an App Engineer

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Quality
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Likes Best

The product is extremely flexible for easy customizations. The vendor has very knowledgeable support personnel that work hard to find answers that aren't readily available.

Likes Least

The Windows product is clunky and throws vague errors.

Recommendations

Try to determine how flexible their product is for your needs, even if your needs may change.

 
 

from Kamehameha Schools
Specialty: Commercial

Application engineer perspective

Ease-of-use

Functionality

Product Quality

Customer Support

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Functionality
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Likes Best

Flexibility. It is capable of integrating with other systems.

Likes Least

Designing windows reports and views is clunky and dated.

Recommendations

Look at how the product will be able to take on your problems today, as well as allow you to innovate .

 
 

from CBRE
Specialty: Commercial

Manage IT support for Self-hosted MRI

Ease-of-use

Functionality

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Customer Support

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Likes Best

It has solid self-service capabilities.

Likes Least

There's nothing I like least yet.

Recommendations

Decide on end-to-end in a package vs. best of breed.

 
 
 
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