The RealPage Multifamily Property Management suite is a fully-integrated solution that handles every task of the tenant life cycle, from beginning to end: nurturing prospects on-the-go with new lease information accessed via tablet, managing rent with electronic payments, assigning service requests to the maintenance team and more. The Web-based system maintains data on each tenant, and offers residents an online portal for paying bills and communicating with staff members.
The system also serves as a customer relationship management (CRM) system, featuring automated reminders to follow up with prospective tenants and a database to save tenant information.
For the back office, managers and staff have access to strong financial accounting and compliance capabilities, as well as to a document management function for keeping digital copies of leases or vendor and supplier agreements. OneSite is flexible enough to help manage commercial office, retail, industrial or mixed-use properties.
Antoinette from Sagora Sr. Living
Specialty: Senior Housing / Senior Care
Employees number: 1,001-5,000 employees
I have used this OneSite on for two previous employers in the Senior Living Industry. The product is user friendly and not difficult to use at all.
Easy to Correct Mistakes
Great Reporting Features
Heather from Olive Real Estate Management
Specialty: Affordable Housing
Employees number: 2-10 employees
I used OneSite when I was a leasing agent at an affordable housing complex. The main use for OneSite was running background checks on future tenants. It was always a breeze to get through unless the server was down which would cause slowing or backups but all in all, a wonderful product to use.
Again, the ease of getting through a background check, that was very user-friendly, with simple steps along the way. Also, when there were issues with OneSite, help was never too far away and always thorough with getting the problem fixed.
There were a few instances where some glitches happened when entering a future tenants information but this was very rare.
As with anything you are about to purchase, always do your research before buying a product.
Leah from Block One Apartments
Specialty: Apartments / Multi-family
The software is very intuitive and easy to navigate. You can purchase different levels of service rather than paying for functions you don't need. It really is a one-stop-shop.
The layout/look is a bit outdated. I am really hoping realpage to develop a version for smaller properties to use. Sometimes the applicant screening was a bit glitchy and I would receive reports that did not pertain to the actual prospective resident I was screening.
You must be a large property to use this software - and to justify the cost.