OneSite Software


 

The RealPage Multifamily Property Management suite is a fully-integrated solution that handles every task of the tenant life cycle, from beginning to end: nurturing prospects on-the-go with new lease information accessed via tablet, managing rent with electronic payments, assigning service requests to the maintenance team and more. The Web-based system maintains data on each tenant, and offers residents an online portal for paying bills and communicating with staff members.

The system also serves as a customer relationship management (CRM) system, featuring automated reminders to follow up with prospective tenants and a database to save tenant information.

For the back office, managers and staff have access to strong financial accounting and compliance capabilities, as well as to a document management function for keeping digital copies of leases or vendor and supplier agreements. OneSite is flexible enough to help manage commercial office, retail, industrial or mixed-use properties.

 

OneSite - Entering new prospect information
 
  • OneSite - Entering new prospect information
    Entering new prospect information
  • OneSite - Changing rent amounts
    Changing rent amounts
  • OneSite - Property overview
    Property overview
  • OneSite - Processing checks
    Processing checks
  • OneSite - Generating reports
    Generating reports
  • OneSite - Late charge information
    Late charge information
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

26 Reviews of OneSite

Showing 1-20 of 26

 

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Ramona from Lyon Living
Specialty: Apartments / Multi-family
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Nice Multihousing Software but not my favorite.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think the software would be better if they simplified the application process

Pros

Pricing was easy as well as the move in process and the Help tab was very easy to find what you are looking for.

Cons

I did not like the homepage and how you have to work through multiple pages in order to get one simple task done.

 
 

Shannon from Real Estate Organization
Specialty: Residential / Single-family
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Used Onesite in the past and found it to be very user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used many types of software applications and this has to be one of the most user friendly applications!

Pros

I liked the automatic data backup, smart search and customizable reports. This all helped to enhance the customer service experience for tenants and landlords.

Cons

It was slow when saving data but I think that was more of an Internet connection issue. Other than that, there were no other issues.

 
 

Tammy from RentPath
Specialty: Apartments / Multi-family
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Easy to use and teach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use
Easy to teach
No need for daily backups
Transparency to upper management
Integration with several add-ons

Cons

Inability to customize reports
Transparency to upper management
Logs out off quickly when distracted from task

 
 

Tarah from Comcast
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

OneSite Wizz!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, portability between different types of housing communities (rules, voucher info, resident info, certifications, etc.)

Cons

Small learning curve if user is accustomed to other software. Other than that, I found it to be easy to learn and become savy with.

 
 

connie from Centra Partners
Specialty: Apartments / Multi-family
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Love the software, customer service and solution solving made us change

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Use Rent Roll when it was DOS based, fought my company for 10 years! to get the software, due to continued issues had to change to new software after 5 years and take the entire company through new software set up and training!

Pros

Easy to use/easy to learn and good software. Long term Rent Roll DOS based user, did not want any other software and fought hard to convince my company and property owners Onesite was the way to go.....

Cons

Many many issues, hidden add on costs not explained thoroughly at time of purchase, new sales reps, new reps for each module at a minimum every quarter. Issues resolved with prior reps not communicated and had to start over. on one item resolved a minimum of 10 times ALL with new reps.

 
 

Bradley from ZRS
Specialty: Apartments / Multi-family
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

OneSite is very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, MRI, etc.

Cons

The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

 
 

George from Virtus
Specialty: Apartments / Multi-family
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great management software for site personnel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product for the price. Differently my #2 management software.

Pros

Easy to use software. Very similar to most others with requards to application, move-in and move-out features. Love the notes option for delinquencies.

Cons

Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast.

 
 

Stacey from KMG Prestige
Specialty: Public Housing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

OneSite review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

 
 

Sasha from Real Estate
Specialty: Commercial
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used Onesite while working in the Multifamily industry. Made daily work task a breeze. I wish we could use this software in every field.

 
 

Cathy from Providence Management
Specialty: Apartments / Multi-family
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

OneSite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It was impossible to miss a daily task using OneSite since it would not let you go to the next day without taking care of any issues. It was user friendly and easy to learn.

Cons

Just learning the names of the reports needed. That's about all the cons I can come up with. Once I knew the name of the report, I could easily get around.

 
 

Tiffany from Property Management
Specialty: Apartments / Multi-family
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

My favorite over other options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, one of my favorite software available. A little costly for customization of reports that I think should be standard.

Pros

Reporting was convenient (though sometimes a little slow) and I loved the , recurring work order feature. I also felt interfacing with certain data services was very good.

Cons

Purchasing control and make ready scheduling doesn't interface ( or interface well) with service providers or suppliers.

 
 

Samantha from KMG PRESTIGE
Specialty: Public Housing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Once you learn how it use it. it is good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is one system that contains all of my needs . I can look up accounts and print leases all within Onesite.

Cons

It took me some time to learn how to use the system because I had used Yardi for so long. Sometimes the leases don't print.

 
 

Tabitha from Conservice
Specialty: Residential / Single-family
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Onesite is awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Helps to keep data organized! Easy to pull reports and integrates with other software. Staff is very helpful.

Cons

There isn't much I can say bad about it, but if there was one thing I would like, it would be more ability to create custom reporting. There might be options for this that are existing that I am not aware of

 
 

ReAnna from The Scion Group
Specialty: Apartments / Multi-family
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

OneSite was very beneficial and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There was a report to pull for everything with simple clicks. I also enjoyed the process of keeping up with prospects.

Cons

Someones OneSite would run slow causing you to have to log out and log back in, which would be frustrating.

 
 

Lauren from FPI
Specialty: Apartments / Multi-family
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2017

May 2017

Good, Budget Conscious Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product is great, easy to roll out to new users and well worth the costs associated. I found it to be budget friendly as well, which is always a plus!

Pros

Product is easy to use and very user-friendly. I enjoy working with real-time features, and the reporting functionality is easy to utilize.

Cons

Connectivity issues related to server connection problems, lack of ability to reach knowledgeable customer service techs was frustrating at times, however, ultimately the issues were resolved in a timely manner.

 
 

Kayla from The Cottages of Norman
Specialty: Apartments / Multi-family
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Onesite was an overall good operating system, but wasn't always the most user friendly service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I enjoyed using Onesite. While it would not be my first recommendation, I still felt it was organized well to gather needed data for weekly reporting.

Pros

-Everything you need for reporting financials, tracking leasing statistics & other operations was in one place.
-Easy lead follow up system
-Delinquency Management was easy to navigate
-I liked that you could switch between multiple properties

Cons

-System would go down often
-System was hard to navigate
-After using other leasing operating systems, I became aware that it could have been more user-friendly.

 
 

Jennifer from ZRS Management
Specialty: Apartments / Multi-family
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Simply the BEST!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep being awesome! Customer support is so helpful too and they deserve all the stars!

 
 

Blake from Campus Evolution Villages
Specialty: Apartments / Multi-family
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

OneSite: It covers all the basics

Ease-of-use

Functionality

Product Quality

Customer Support

This is a great choice for properties who need flexibility with rentable items, lease terms, and lots of foot traffic. This is a bad choice for properties that allow lease assignment or reletting. Also, properties with a lot of online traffic might have better results using a third-party lead managing software!

Pros

Search functionality is great, best I've ever used! A report for almost anything you can think of. The functionality for each account individual account is great.

Cons

Packet management is clunky and buggy at times. There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive. The resident interface is dated.

 
 

Drew from Greystar
Specialty: University/Student
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great job onesite!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

great product!

Pros

The organization of onesite made everything a lot better. When used properly, it is a great tool for tracking and contacting and all of the rest

Cons

Truth be told, onesite can get quite a bit overwhelming at points. And it can also be problematic if the managers are not dilligent to track data and organize details

 
 

Chris from ComCap Management
Specialty: Affordable Housing
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Very User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to navigate. Hard to make mistakes. Lots of checks and balances. Lots of reports to choose from. Budget module is my favorite.

Cons

Each module is charged separately and it gets a little pricey when adding each one. Support isn't the greatest.