Rentec Direct Software


 

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 

 

Rentec Direct - Your properties
 
  • Rentec Direct - Your properties
    Your properties
  • Rentec Direct - Integrated tenant screening
    Integrated tenant screening
  • Rentec Direct - Summary page
    Summary page
  • Rentec Direct - Financial reports
    Financial reports
  • Rentec Direct - Bank account ledger
    Bank account ledger
  • Rentec Direct - Automated ACH (eCheck)
    Automated ACH (eCheck)
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

22 Reviews of Rentec Direct

Showing 1-20 of 22

 

from MAX REAL ESTATE SERVICES, LLC
Specialty: Apartments / Multi-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Excellent Product & People

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Likes Best

Ease of use, great customer support, intuitive and non-intimidating.

Likes Least

Missing key features and some functions involve too many steps or work around.

Recommendations

Give it a chance and don't easily dismiss it or you will be sorry.

 

from G3 Properties
Specialty: Apartments / Multi-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Terrific software, outstanding customer service!

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Likes Best

I had done an obscene amount of research on software options for my small landlord operation (18 units so far) since I was outgrowing the excel spreadsheets that had at one point kept me somewhat organized. Honestly, I thought my mind was made up on Buildium, but once I did an overview with Kathryn over the phone, I was hooked. I told her exactly what I wanted from the software and where my trouble spots were with my current "system", and she walked me through the very features that Rentec Direct would provide.

I got a free 30 day trial to play around with the system and within a week, I had made my decision. I also looked at Simplifyem along with Buildium and Rentec won hands down for the features and the price. Since then, I have had a million questions, and all of them were answered within minutes either through email or over the phone (I am kind of a Luddite and need a lot of hand-holding...) Thank the heavens for Kathryn-- the most patient person in the world. The customer service is beyond phenomenal, people.

Likes Least

I wish that when filing out a work order, it could be an SMS notification, rather than just an email.

Recommendations

Don't shortcut the process by not doing a screenshare software demonstration with someone from Rentec. Forget just the research-- see it in action and then make your decision.

 

from Hartley Investments
Specialty: Residential / Single-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I love their customer support!

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I've been a client of Rentec for almost 4 years and what stands out about them to me is their extremely helpful customer support. Special kudos to both Kathryn and Kevin who have helped me accomplish everything I need using their software. Whether I call or email, it seems like I get answers right away. Aside from the software being super easy to learn, I've really enjoyed all the features they've added over the years. It seems like every time I login there's something being improved.

Likes Least

They have good training material online which helps me answer about 99% of my questions. The only improvement I would suggest to them is to update their training videos, while they are still relevant, they feel a bit dated.

Recommendations

I like that Rentec has the ACH processing built into the software and tenant screening is also built in. I would say those features, along with awesome customer support, are very important to have for any property manager or landlord.

 

from Crotzer Investment Co Inc
Specialty: Apartments / Multi-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Rentec Direct is an excellent value

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Likes Best

My property manager can handle everything, including posting to general ledger accounts, running tenant reports and setting up vendors with a lot of extra training. The tutorials are easy to understand.

Likes Least

The function that I would like to see is standard "delete entry" option tied to an audit report.

Recommendations

I needed software that could manage many different partnerships and Rentec Direct has an excellent feature to do this by setting up the entity as a "property." That way, I can keep track of all the different entities and their related properties on this one package.

 

from Raza Properties
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

User-Friendly Property Management Software

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Likes Best

It's easier to use than other programs I've tried. Every time I need assistance, I'm able to talk to one of two experts from the software company whith in 24hrs of my inquiry. They, then, easily walk me through my issue.

Likes Least

Searching for answers in the system and following the directions seems difficult at times. I prefer to go through with customer service.

Recommendations

User friendly, excellent customer service, basic and pretty easy to learn

 

from Dream House Properties
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Rentec Direct Platform for LandLords

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Likes Best

That the software is user Friendly and customer service is Tremendous.

Likes Least

Got to be honest there isnt anything that I dont like. Just wish I were a little more competent on the computer. But, support is there when I need them.

Recommendations

Use it and you won't be disappointed! I love the summary page that comes up when logging in. It reminds me of leases to update, updates that the software has for improvement, and how the properties are doing. Love it Love it

 

from Synergy Real Estate Group
Specialty: Mixed Portfolio
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Big Bang For The Buck!

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Likes Best

Easy to use, yet powerful. Very helpful support. Always adding new features.

Likes Least

Would like to see a mobile app version. Besides that, it is excellent.

Recommendations

Tremendous bang for the buck. Highly recommend. Feel free to give me a call.

 

from 1st Global Realty, LLC
Specialty: Residential / Single-family
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Rentec Direct Review Happy Happy

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Likes Best

As a property manager for the last 7 years I have used several different systems. My company recently purchased RenTec Direct and I love it!! It's the most user friendly straight forward software I have used. Being experienced in property management procedures I was able to jump right in and understand the program with very little studying of tutorials or calls to support.
They have practically thought of everything; every report you need to have, a toggle over so you can read the description of every function, all the information you need about your account on each screen you use to enable to complete the task without searching elsewhere. It quickly feels like an old friend.

Likes Least

So far I have not found anything I really dislike at all. They remove the quick start guide after 30 days, I could have used that a little longer and an easy way to search for the more complicated report information I need would also help.

Recommendations

Compare the features of at least 3 different programs and take the free trials, set up some test accounts on each and go through your procedures to decide which one suits your preference of working and the needs of your company.

 

from QW Real Estate
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

I found the software easy to understand and get started

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Likes Best

The interface is clean and not confusing with plenty of videos and helpful quides

Likes Least

I have not run into anything so far that I would consider a problem

Recommendations

make sure they have a trial period, so you have time to try it out

 

from Lakeshore Realty
Specialty: Apartments / Multi-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I Love Rentec

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Likes Best

Its fun and easy to work with...you get quick customer support when needed

Likes Least

Nothing but the only thing i would change is break your expiring leases by month not by year only

Recommendations

Its very easy to work with.....easy to install and self explanatory....I recommend you use all the videos they provide they are very helpful you can physically see how things work, and take advantage of your 30 day trial. If you have any questions ask they are always there to answer any questions you may have.

 

from Rahman LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Rentec Direct

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Likes Best

I've used a couple of rental programs and really like this one. It does everything i need, with simplicity. they have great customer service too. and the price is most reasonable.

Likes Least

I have no complaints

Recommendations

I looked at and demo-ed several other programs. this one had the programs i wanted, and the price was right as well. i recommend them highly. they have been a very good company to work with.

 

from Greenup & Associates,LLC
Specialty: Mixed Portfolio
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great Choice PM Program

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Likes Best

I like the fact that it is very easy to move and edit within the program!

Likes Least

I have not experienced any negative issues to date!

Recommendations

Use it as often as you can and incorporate your properties as soon as you can!

 

from BJDA Homes, LLC
Specialty: Residential / Single-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Highly functional and easy to use.

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Likes Best

Rentec Direct is a straightforward way to enter and track tenant payments and charges. It allows you to easily run background checks and credit reports to help evaluate potential tenants. The income/expense graph gives you a quick snapshot of the company's financial standing. The reminders for ending lease dates and payments are valuable tools to help you keep up with important events. Rentec makes marketing your rental properties easy. Upload you photos and information in one spot, and Rentec sends it out to multiple sites.

Likes Least

The only downside I have found with this software is its inability to integrate with QuickBooks.

Recommendations

If you use QuickBooks for your accounting needs, look for software that integrate with QuickBooks to avoid entering all of your information twice.

 

from Welcome to Our Home Realty
Specialty: Residential / Single-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

You asked for it.

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Likes Best

When you call in with a question, the support staff is great. Once you get a little training, it is very easy to use and reason.

Likes Least

Reports could use a little massaging. I'm the broker and would like a report monthly of all trust monies (e.g., security deposits and owner's reserves) on one report for audit reasons.

Recommendations

Try it on their trial period and you'll be impressed.

 

from JKP Properties Group LLC
Specialty: Apartments / Multi-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great Product

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Likes Best

This product is very easy to use. It is easy to correct entry errors, and it allows you to attach a variety of documents.

Likes Least

The software needs a tenant sorting feature and the ability to break down rent by rent, parking, storage etc.

Recommendations

Look at ease of start up and the cost per unit managed.

 

from New Star Properties, L.L.C.
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

Easy simplicity with sufficient power to get the job done.

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Likes Best

Although I have managed my own real estate investment portfolio for years, I needed to upgrade and strengthen my record keeping and reporting capability as I launch a property management business next year. After reviewing a number of vendors, I selected Rentec initially. The drivers for my selection were the apparent completeness of the capability while being quite simple to scale. Now, six months into the use of the system, my choice has been validated. I might add that one time, early on, I had to contact their tech support for advisement. I was able to reach a real person who had a very simple solution to my question. I'll be staying with Rentec.

Likes Least

I have "corporate expenses" that really are spread among my properties. I didn't find a straightforward method of capturing these expenses. I created a "Corporate Expense" property to capture these shared expenses. I'm probably missing this capability that likely already exists, but I haven't seen it yet.

Recommendations

While I looked at alternate systems, Rentec was the only system I scaled up after my review. Be mindful that other systems may offer a lot more bells and whistles, but the other systems offered extensive training, which is a clue to me that those systems are complex and take more time and energy to scale than what I need or want.

 

from Premier Properties Real Estate Group
Specialty: Residential / Single-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great Property Management Software

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Likes Best

The software is very easy to use and navigate. It is very straightforward and easy to figure out. Whenever I have a problem, I contact customer service and always get an answer within a day.

Likes Least

There is nothing that I dislike about this product.

Recommendations

I have tried other software programs, and they try to do too much for the small management companies like ours. I didn't need all of the extra features that came with other programs.

 

from Premier Rlty Group/DBA Linda Luna Rlty&Mgt.Co.
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Rentec vs. Excel Spreadsheet, I pick Rentec Direct.

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Likes Best

It's simple to use, and accounts can be used for several things, such as bank statements reconciliation and keeping track of payments. It does that math for me, and all I have to do is make sure I entered the right amounts. Rentec does the rest. Screening is also easy, and it's a one stop shopping. I also like the tutorials.

Likes Least

There are still some updates I would like for it to have. It doesn't track emails to owners. This is an important tool because our personal or business email address is cluttered. If we could check on the owners notes, I can tell quickly if they received an email from me or not. I also don't like the fact that I have to pay for tenants using the tenant portal to pay rent. The tenant should pay for using the portal, not the property manager.

Recommendations

At this time, I'm not sure. I'm new to this software and only have a few properties. I need to experience it more before I can give recommendations for others to evaluate.

 

review detail from Mase Realty
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

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Likes Best

This is a clean, simple, and functional product. I have reviewed several, and they seem so complex to operate for someone like me without the time to actually take hours and hours to learn.

Likes Least

Haven't found any negatives just yet, other than that the functionality to Manage Furnished Rentals is a bit weak. (Short term rentals)

Recommendations

Use the Help screen; its very informative. Also, use the Help Chat. The customer service is swift and very personal. My emails are returned usually within hours but no longer than 24 hours with clear explanations and solutions to my questions.

 

from Arc en Ciel Property Services

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I have used the Rentech Direct Property Management system for six months now. With a small number of properties, my biggest concern was cost. This system met that criterion.

Secondly, I wanted a system where my data was kept safely on a seperate computer than my laptop or desktop, and could be accessed from anywhere. Rentech met that. This product also had the additional feature of allowing tenants to book work orders and check their account status on-line in a secure manner.

The third necessity was that the support side of the product be responsive and easily understood. I have been very pleased with their live help. Usually call, leave message and get contacted back all in the same day. Their on-line support could use some tweaking, however. There are several videos and written resolution on specific cases, and the training videos were helpful, but there are always issues that lie just a step or two beyond what is offered. A phone call resolves that.

I am now at the end of year reporting stage and will need to go in and tweak some entries that wound up in wrong categories/accounts. I appreciate how much easier this has made my one man operation and look forward to finding even more efficiencies as I continue to use it.

 
 
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