Rentec Direct Software


 

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 

 

Rentec Direct - Your properties
 
  • Rentec Direct - Your properties
    Your properties
  • Rentec Direct - Integrated tenant screening
    Integrated tenant screening
  • Rentec Direct - Summary page
    Summary page
  • Rentec Direct - Financial reports
    Financial reports
  • Rentec Direct - Bank account ledger
    Bank account ledger
  • Rentec Direct - Automated ACH (eCheck)
    Automated ACH (eCheck)
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

50 Reviews of Rentec Direct

Showing 1-20 of 50

 

from Greenwich Land Company, Inc.
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

The Program and Support

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Functionality

Product Quality

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N/A

I cannot begin to tell you how much we like this program. I have never worked in Property Management before this job and therefore, never used this type of program. Rentec is very easy to use and understand. The support that they offer is top notch. I tell people that I have my own personal support person, Kathryn!! She is the BEST, she knows the program inside and out and even when I call with a crazy questions that is out of the norm, she finds a solution. They are constantly improving and adding new updates. They ask for your input and listen and make changes or additions. Not only WOULD I recommend Rentec to others, we already have!

Pros

The Support is the BEST, always available and very personable and helpful!!! The monthly fee is worth every penny.

Cons

I really don't have any complaints.

Advice

I highly recommend it.

 
 

from St. John's Landing, LLC / Sabal Palm Properties
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Great Property Management Software - Especially for the Cost!!!

Ease-of-use

Functionality

Product Quality

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N/A

3 years+ and have never had to contact Customer Support, it just works right from the get-go! They are always updating / adding new features. I especially like the Marketing interface with Zillow, Trulia, Craigslist, etc. It really works, in the last 3+ years we have never had a unit open for 30 days! The software takes care of everything a Property Manager Needs!!!

 
 

from Neo-Realty.com
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Great property management software especially for the money!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support

N/A

We've been using Rentec Direct software for about 3 years now and love it...... Support is great and very responsive whenever needed....Ease of use is second to none - and their KnowledgeBase FAQ's answer just about any question you may have about working with the system. I was able to set everything up without even referring to anything - it was so intuitive! It does everything we need it to do. We even use the EasyPay Automatic Bank draft provided for almost all of out tenants - so nice that I don't even have to input the monthly rent amounts, as the system does it for you once the draft is collected! Can't say enough positive things about the software.

Pros

Very user-friendly and intuitive

Cons

nothing

Advice

Do a test drive and see how you like it - you'll find it very easy to use.

 
 

from Stone Meadow Enterprises
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

Rentec is perfect for owners / managers of properties.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

Clean, easy to use product.
Very good tech support.
Keeps improving.
Priced reasonably.
Good features like ACH, screening reports.
Automatic posting to rental sites like zillow, hotpads etc.

Likes Least

Managing marketing info for the unit rental is not very straight forward. Cant easily replicate info from one unit to another. Loading pictures and arranging them could get better.

Recommendations

This is the best I could find in terms of having all important features at a reasonable cost. Honest company. No hidden costs.

 
 

from Precise Property Management Services
Specialty: Residential / Single-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Everything I need and things keep coming I didn't know I need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

I like that everything is right there. The price is very reasonable and this application includes all of the items the very expensive programs include. The customer support has been incredible these last six years and they keep adding things that really help.

Likes Least

Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.

Recommendations

Make sure to analyze your needs. This is very easy to use and covers what is needed.

 
 

from David Kerner Properties
Specialty: Mixed Portfolio
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Fabulous Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

This software does everything needed to provide excellent service to landlords and tenants as well as make our job easier with company management and accounting.

Likes Least

Customer Service is Excellent. Being new to this and having frequent questions...they can always find the discrepancies. Sometimes I think they are magicians!!!

Recommendations

I recommend that you give this program a try. It is easy to use and will meet your needs. The price is great and you will always have your questions answered on the spot. Great customer service!!!

 
 

from Houses & Then Some Inc.
Specialty: Residential / Single-family
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Using Rentec has helped our company grow!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

Software is fairly easy to use, affordable for multiple users and can be accessed from any device.

Likes Least

A little clunky on certain applications but has improved greatly.

Recommendations

Price, functionality, ease of use are all part of the package. Make sure you know what you are paying for and that the margins at your business can afford it.

 
 

from Longmont Property Group
Specialty: Residential / Single-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Overall excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

Simple to use and being able to syndicate the marketing for rental listings is great.

Likes Least

ACH takes too long to process so I do not use that, so we have to double entry. Our bank only takes 1 day.

Recommendations

take your time and learn the program before using the portals.

 
 

from Trademark holdings LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

I've tried other software but Rentec is by far the best for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Product Quality
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Likes Best

Most inportanant is the easy to use, then of course the price is great.

Likes Least

Easier way to track exspenses on the road. some way to track vacation rentals.

Recommendations

How easy it is to use from any device, then of course the price

 
 

from Silcox Properties
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

Greta product for Landlords and Property Managers

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It's simple to use and makes tracking tenants, properties, and payments a breeze

Likes Least

Can't think of anything that I don't like about Rentec. I work with about 10 properties on average, so I can't comment on how well it handles the needs of a large scale property manager working with 100 properties

Recommendations

I looked into and used several rent/property management programs before Rentec. Rentec is by far the best for Landlords or small Property Managers.

 
 

from Artemisia Management, LLC
Specialty: Residential / Single-family
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Nice experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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Product Quality
Quality
Support
Likes Best

I like the variety of reports and constant updates on the interface of the program. I like that there is a tenant portal and easy pay system that provides convenient method of collecting rent.

Likes Least

I do not like that there is no calendar that is integrated within work orders.

Recommendations

If you have any questions, text to Customer support and they will reply very quickly.

 
 

from Metrix Services
Specialty: Commercial
Number of employees: 1 employee Employees number: 1 employee

It just works!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

Easy to navigate; fairly intuitive; has depth; can be up and running quickly; vendor is active in keeping product current and adding features; customer service dept is responsive via email.

Likes Least

Product seems geared more toward housing rentals than commercial rentals--I have to get creative when entering tenant info to get them to show up properly on the summary and deposit screens.

Recommendations

If they still offer the 30 day free trial, it's worth the time to give it a try.

 
 

from binder Properties LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Rentec review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The program is pretty user friendly. Its nice having it accessible anywhere for my manager and myself.

Likes Least

the recurring charges can be cumbersome at times. Sometimes they seem to have a mind of their own.

Recommendations

try the free version to test the program. you have nothing to lose by trying it.

 
 

from Reflex Home Rentals
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

The Perfect Software for the Small Landlord

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I am a small landlord, with 9 total units. I tested multiple software products before settling on Rentec Direct. I really like the usability of this software. It is very intuitive, and I can usually figure out how to do what I want to do. In the event that I can't do something, their customer service is top notch.

The free version will do what most of us need, but I did pay for some extra features.

Likes Least

There is noting that I can say is a problem. I find that it is a joy to use.

Recommendations

Many of these products can be tested for free. I suggest that you test several of them before making a decision.

 
 

from legacy real estate
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

I've used it for 2 years and I manage around 50 units.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Support
Likes Best

Customer service is excellent. Its very affordable.

Likes Least

Allot of double entry. Hard to get back to where you started always puts you back to the beginning.

Recommendations

I think the layout and formatting is hard to navigate sometimes. Allot of double entry.

 
 

from At Home Real Estate Property Management LLC
Specialty: Apartments / Multi-family
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Full Service rental software A++++

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

I love how easy the product is to use and the support you get when you have a question. The software has helped our business grow so much and get our apartment listings in front of people we never would of normally see our local ads. It has great accounting functionality built into it that allows us to reconcile with our bank accounts in a very easy and effective way.

Likes Least

I do not have any complaints at this time when we first started using it 5 years ago there were a few things but they have been updating and adding features all the time and now there are no missing features or problems that are unresolved.

Recommendations

Use the free trial, we have used very expensive rental software in the past and this does the same if not a better job. I would give this product the my best shot first before considering any other rental software.

 
 

from Assured investment Management
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

I love Rentec. Awesome software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I have been using this for 5 years now. They are always very helpful and fair priced. I love how simple it is to use. If you have any questions they are was To get ahold of.

Likes Least

Honestly everything I didn't like they fixed. I dont have any complaints.

Recommendations

This company is the best I've used. I have used many others programs but this one is the most simple and the most fair priced.

 
 

from Real estate Knowledge LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

some experience with this product

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Great service, exceelent staff. very informational. the website marketing, accounting everything really

Likes Least

now there isnt anything least to like about this particular product or service.

Recommendations

Offer free website best advice. the website allows acess to the major residential website such as zillow, ect.

 
 

from Payton's Place Management
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Service is everything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The vendor is very helpful and informative. Available when I have questions with in a very reasonable time frame

Likes Least

Some features don't fit for my needs. It's difficult to make the adjustment if there are 2payment types for 1 customer...also you have to wait for a return call if you have questions, however they respond very quickly.

Recommendations

Use the trial version in full and be sure it accommodates all or most your needs

 
 

from TTG
Specialty: Affordable Housing
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Rentec Direct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Likes Best

Rentec Direct is incredibly affordable compared to other property management software out there. They are very responsive when I need help with something. They are easy to work with and I've been working with Kathryn on an issue I'm having with accounting and she has spent extra time with me that she shouldn't have to. She is great and Rentec is lucky to have her.

Likes Least

The accounting is at times cumbersome to wade through the reports and find what I'm actually looking for.

Recommendations

Your best option is to take advantage of free trial offers. Check out the different programs and make sure they have what you need.

 
 
 
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