Rentec Direct Software


 

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 

 

Rentec Direct - Your properties
 
  • Rentec Direct - Your properties
    Your properties
  • Rentec Direct - Integrated tenant screening
    Integrated tenant screening
  • Rentec Direct - Summary page
    Summary page
  • Rentec Direct - Financial reports
    Financial reports
  • Rentec Direct - Bank account ledger
    Bank account ledger
  • Rentec Direct - Automated ACH (eCheck)
    Automated ACH (eCheck)
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

81 Reviews of Rentec Direct

 
Software Advice Reviews (79)
More Reviews (2)

Showing 1-20 of 79

from Classroom Sage
Specialty: University/Student
Number of employees: 2-10 employees Employees number: 2-10 employees

Great Tool for Managing Our Rentals

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I have just beginning the software for managing our rentals, and so far it has been a great help. I am looking forward to using more of the features as I become more familiar with it.

Pros

Variety of features.

Cons

Haven't found one yet!

 
 

from Hall Construction & Property Management
Specialty: Real Estate Developer
Number of employees: 2-10 employees Employees number: 2-10 employees

Super helpful support

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I can't say enough about how helpful their support is. They always pick up When I call quickly or call me back right away. When I've called or emailed I always get somebody who knows what they are doing and they answer my questions quickly.

The software is very easy to use and it has helped me manage all of my properties. When I do have a question I just call and they show me how to do it.

Pros

Strong accounting software, ideal for landlords like me.
Amazing customer support.
Tenant screening is very good in the system.

Cons

Can't think of anything I don't like, these people are amazing.

Advice to Others

Whatever solution you use, be sure to screen all your tenants. I really like the reports provided by Rentec.

 
 

from Weida Apartments
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Great Customer Service

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Rentec is a good solution for a small to medium sized rental company.

Pros

Quick customer service response.
Easy to enter payments.
Allows for credit card and online payments.

Cons

Only one email contact per unit allowable which is a problem for our student housing joint leases.
Credit card payments have high convenience fees that our tenants don't like.
Hard to navigate from a mobile device.

Advice to Others

Good, basic software with excellent support.

 
 

from Medina & Medina Management
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Couldn't ask for a better solution for our business.

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I'm consistently impressed with Rentec Direct's support and products. When we signed up it was to just do one tenant screen, but we found out they also have a complete software solution for managing our portfolio of properties. I used to use Quickbooks but after using Rentec's accounting tools for just a week I was sold because Rentec is so much easier.

The other things that I really liked about this company is they tell it like it is. Their pricing is straight forward and they don't hide anything with hidden fees. Every time I contact their support, they are always friendly and very helpful too. I've called a few times now getting setup and I always get an English speaking rep who really knows their stuff.

Advice to Others

Read all the reviews before moving forward with a software.

 
 

from HAVASU BLUE REALTY
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Help has changed

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N/A

My husband is an accountant. It is difficult to figure things out sometimes. Now that you have changed the help to be a email it takes to long to resolve problems. We preferred the instant answer like before. Thank you

 
 

from Leasing & Etc
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Rentec Direct

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I've had the software for over a month now. It was very easy to learn, easy to transition to from my previous software, and it offers everything I need to run my business!

Pros

I love the ease of use, pricing, and I absolutely love the free website and domain name!

Cons

Nothing yet

Advice to Others

None

 
 

from Overbrook, LLC
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Rentec Direct has made life easier!

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Rentec Direct has helped us to stay on track of everything! Especially keeping up with rents. There are so many great features and it's very easy to use. We love it!

Pros

Keeps everything organized and running smoothly.

Cons

The website they offer looks a little dated and isn't very customizable.

Advice to Others

Give it a try!

 
 

from Armkey LLC
Specialty: Community / HOA
Number of employees: 2-10 employees Employees number: 2-10 employees

Great property management software.

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N/A

I love Rentec. Easy to use and plenty of features.

 
 

from E&V Management
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Rentec Services

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I enjoyed using the service. After using it for about 30 days things seem to fall in place.

Pros

Receipts, Reports and Sending notification was my favorite

Cons

Quick books setup was not install with management system. You can use it but not like I attended to.

Advice to Others

This is a good management portal to use for starters. Easy to manage properties and the call center was very helpful.

 
 

from You Store Here
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Property Management

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This is a very nice software. It was really nice being able to have all of my properties in one place and see what is going on. With the layout of this you are able to see a picture of your place the address and how much is owed. With this software I was able to keep all of my property organized.

Pros

Lots of features in one software.

Cons

None

Advice to Others

This is a very nice software that keeps everything organized.

 
 

from Blue Diamond Property Management LLC
Specialty: Apartments / Multi-family
Number of employees: 11-50 employees Employees number: 11-50 employees

We have outgrown Rentec

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We have been using Rentec for over 5 years. We have over 600 units on Rentec, both multifamily and retail. We started out as a small company and now have about 30 employees. I was a huge, avid fan of this software when we were smaller, but the lack of controls as we have grown larger now outweigh the positives. There is a very limited amount of control for user access. Basically a user has access to everything or read only access. It is very difficult to control process and data integrity throughout a larger organization. If you are a smaller company starting out, this software is fantastic. If you have more than 5 or 6 people in your data, you can't control the data quality because everyone has access to everything. No way to lock anything down, or create user levels of access. I have been asking Rentec for this change for over 2 years. We are now shopping for different software.

Pros

Great functionality for smaller companies and number of rental units (4 or fewer employees)
Easy to use to get the basics started

Cons

If you plan on growing past 5 employees, consider something else. Not enough controls for various employee access/restriction to appropriate data/pages. Customer service used to be great, has slowed considerably in the last 2 years. The company has gotten a lot larger, and thus don't listen as well as they used to. Make sure that the software meets your current (and future) needs. Don't expect major changes. Small rollouts of capabilities do continue to happen.

Advice to Others

See cons.

 
 

from Rick Otto and Assoc
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Good Accounting abilities

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Value for Money

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N/A

I am learning how to use this product. It is very intuitive and therefore I have not had to contact support yet. The monthly fee for this is really excellent since we are a very small property management company and need to keep our operating costs as low as possible.

Pros

Once I get all the tenants data in the system it will be great to accurate itemized accounting reports, in case we are ever audited by BRE.

Cons

Maybe the Con is that I can use all the functions because I have the less expensive package. I can not for instance input the property owner information because I only subscribe to the $15 a month version. But this is ok because my needs are basic at this point.

Advice to Others

Make sure you go through the training videos before you begin. They are very helpful.

 
 

from Historical Properties LLC
Specialty: Affordable Housing
Number of employees: 2-10 employees Employees number: 2-10 employees

Rent Tec Direct

Ease-of-use

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I reviewed two property management software programs and found RentTec Direct as superior.

Pros

User Interface, easy to learn.

Cons

Don't get a break on the add-ins until you reach 5o units.

 
 

from Korte Realty
Specialty: Commercial
Number of employees: 2-10 employees Employees number: 2-10 employees

Review of Rentec Direct

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I have had good results, the reports come immediately

Pros

I like the ease of the on line entry process, and the cues I am given are a help. Also when I have requested phone help, I was contacted back immediately and given the help I needed. That was quite a surprise, as the last company that did SS checks for us was non responsive.

Cons

I have no cons

Advice to Others

I would recommend the company

 
 

from Chaffee Properties
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Great program

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I've used Rentec for a few years now and am extremely pleased with it.

 
 

from Remax
Specialty: Apartments / Multi-family
Number of employees: 11-50 employees Employees number: 11-50 employees

Just what I need - not too much... not too little...!

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This is the perfect software for screening my tenants. I like that it gives you an narrow range rather than an exact credit score. When you try to get the exact score, you open yourself up to larger compliance issues that you really don't need. The reports I get are instantaneous and the billing is easy. I highly recommend Rentec...!

Pros

Instant answers...!

Cons

It's not free...! LOL

Advice to Others

The software is simple, quick and easy...

 
 

from Mason Investment Properties, LLC
Specialty: Affordable Housing
Number of employees: 2-10 employees Employees number: 2-10 employees

Time Saver

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I was doing everything manually before I did the trial for Rentec Direct. The simplicity was what made me fall in love with the software. I started out with 3 rentals and in three years I had 22. The reports that I ran for tax season was so helpful. I was able to file my own taxes. I would recommend this product for anyone that has two or twenty two houses.

Pros

How entries are posted to the journals immediately and I can run a new report on the spot. Nothing has to post overnight.

Cons

I don't like the format of the rent statements, I have to explain it to most of my tenants. I think that it should start off with the rent amount for the current month, then the late fee for the current month, then the past due rent as a whole not broken up. Then the balance due.
When my low to mid income renters get behind, they pay on the past due balance for a few months and pay the current rent. The option to create how the statement will show would be nice.

Advice to Others

Put in only a couple of tenants and rent info first. Add the most common vendors not all of them, if you are not familiar with taxes, have someone that has rental property taxes experience and get them to help you with your chart of accounts, put the whole chart of accounts in with the two properties. Enter work orders and complete them code them according to your chart of accounts. Make sure that the reports that you run come out right.


 
 

from Steffy Properties
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

This is the first

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Easy to learn and common sense location of what I need to find. Updates like tenant easy -pay are great. I like that I can access the site from all my devices

Pros

reasonable cost, easy to learn and use
looks professional , even for a small time manager

Cons

Tenant on line credit card rent payment option has too high fees
But, payment from checking accounts very fair

Advice to Others

Give it a try!

 
 

from Shahid Properties, Inc
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

Fantastic Management Software!

Ease-of-use

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I've been using Rentec Direct for about 5 years and have recommenced this product to a handful of people. It's a really easy software to navigate and stay organized!

Pros

My favorite feature is the easy pay. I also love the simplicity of creating one ad on Rentec and it automatically syncs to all the consumer real estate sites.

Cons

Although you can access the website from your mobile device, I wish there was an app to make navigating and scrolling a tad bit easier.

Advice to Others

Add as you go. Don't worry about trying to add everything about a property in the beginning. Just get the basics first and then as you have extra time add in all the history, notes, etc.

 
 

from Affordable Residential Management, LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Great Software - Great Support - Great Company !

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I have been using RentecDirect for about 5 years to manage a small portfolio of investor owned single family homes. I primarily use the software to manage each Owner's ledger, print monthly statements and 1099's at year end. It does all of this without a hitch and I know I am only scratching the surface of it's capapbility.

Pros

Very easy to setup and use but even better the few times I have had a problem the support staff is amazing and there are no language barriers.

Cons

There are no "cons" so far as I am concerned.

Advice to Others

Buy it and use it.

 
 
 
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