Rentec Direct Software


 

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 

 

Rentec Direct - Your properties
 
  • Rentec Direct - Your properties
    Your properties
  • Rentec Direct - Integrated tenant screening
    Integrated tenant screening
  • Rentec Direct - Summary page
    Summary page
  • Rentec Direct - Financial reports
    Financial reports
  • Rentec Direct - Bank account ledger
    Bank account ledger
  • Rentec Direct - Automated ACH (eCheck)
    Automated ACH (eCheck)
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

101 Reviews of Rentec Direct

 

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Software Advice Reviews (98)
More Reviews (3)

Showing 1-20 of 98

Andrew from Applewood Property Management
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Rentec Direct great value for the price and functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am a small startup (still getting my systems in place and don't have any other owners yet) in Montana. I researched Rentec Direct, Buildium, Rent Manager and Appfolio. One of my main concerns was taking on a monthly financial commitment when so young as a company. When all was said and done, I really appreciated that RD was created by a property manager who saw a need for this niche in 2007. The sales rep admitted that their first client is an owner-operator, not a property manager, but said they have made quite a few improvements toward serving the professional PM as well. It has been relatively easy to learn.

I also like that the software comes with a tenant and owner login. How these components perform is yet to be seen, but I suspect it will work well.

I also like that I did not have to commit for one year (Rent Manager, Appfolio) and that the price point was very reasonable with no extra charges for this or that and a very easy-to-understand pricing equation.

Pros

Reasonable price for a small startup, easy to learn, good accounting piece, website is included, customer service is very responsive to inquiries.

Cons

On-line application limited to 5 custom fields, included website could use a bit more functionality, nothing more at this time.

 
 

Robert from LCS Realty Corporation
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

New landlord needed this kind of help.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When you make changes, put it up as a splash screen for all users when they first login after you rollout the change. Have links to explain the changes.

Pros

As a new landlord this product set me on the right path in controlling all the business information.
The relationships between accounts and tenants and properties are the biggest plus.

Cons

Some screens could be laid out in a more intuitive design.
Bring the data that is common throughout the product together.

 
 

Donna from Rick Otto and Assoc
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thank you.

Pros

The introduction and training video was very informative and useful.
User friendly, I have no trouble inputting my client and tenant information.
Options for an upgraded version if I need it later on. Both options are very affordable for a small company like ours.
I've only had to call for support one time and that went very well.

Cons

Hmmm... don't really see any Cons.
Maybe it was a bit too easy for me to add a tenant more than once. I thought I needed to add the tenant and then add the new property. Somehow I ended up with two tenant's with the same name and one of them was "inactive" so maybe create a message that says "this tenant already exists" or something when the name fields match? I just archived one of them and deleted it so no big deal.

 
 

Keith from Prestige Asset Management
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Fantastic ! Excellent and the Customer Service cannot be beat!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The only thing missing is the lack of phone numbers being included with the profile when possible

Pros

You are provided with more information at the best price available in the market today.
What I like the best is not only the information that is provided, but the customer service.

Cons

I have not found anything not to like about this product. It is by far the best in the industry. It is hard to find something wrong with a perfect product. The only issue I find needing improvement is the lack of direct phone numbers being available.

 
 

Yohan from Sevenstreams Consulting & Property Management
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Very easy to use and understand. The software has everything you need as a property manager.

Pros

Can you software on multiple devices

Cons

P&L can be more detailed

 
 

Bill from 2nd Street Lofts
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Big help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good program for self managing rentals. Easy to use and efficiently put my vacancies out on real estate sites simultaneously.

Pros

All in one software

Cons

high credit check cost

 
 

Miriam from Genova Holdings Ltd.
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

I entered revenues and expenses into the system. Overall quite good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If the accounting functions are enhanced more, that would be great - I felt less detail oriented.

Pros

Uploading the related documents with each transaction is good. I could see overall revenues and expenses at a time. That will be good.

Cons

Whenever I make a lump sump payments for several invoices, it was not convenient. If I can enter invoices and apply payments to the invoices, that will be much better.

 
 

Ed from Dumbbell Properties, LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Easy to use property management software

Ease-of-use

Functionality

Product Quality

Customer Support

This is a simple and easy to use software for residential property management. It would be particularly good for non-financial folks. It even has pop-up windows that warn you if you are doing something that can affect other parts of the accounting by mistake.

My only gripe is that it does not have a robust general ledger for a full business accounting. I had to create a property and put all the expenses and other revenue there. They can be found but it would be nice to have it as a separate but integrated part of the software.

Pros

Easy to use and setup.

Cons

No general ledger for other business activities.

 
 

Brett from Binder Properties LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Nice, simple property management program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have about 25 rental properties and flip 5-7 properties per year. The software has been easy to work with and allows us to view our information from practically anywhere.

Pros

Ease of use and price.

Cons

The reoccurring transactions can be a bit tricky.

Advice to Others

You can't go wrong by trying out the free program.

 
 

Melodie from Assured investment Management
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

I love this program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used Rentec Direct for over 5 years and I would recommend them to anyone. They are easy to use and the customer service is really great!

Advice to Others

This program is totally worth what you pay for. I wouldn't go back to any other program.

 
 

Marsha from Neo-Realty.com
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great product, very user-friendly, terrific customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We got Rentec Direct for our Property Management department about 3-4 years ago - it was so easy to set up and get started with extremely intuitive and easy to use, great features and functionality and if you ever need them, the customer support folks are top notch and very knowledgeable and friendly. They have a "Knowledgebase" built into the software program that actually answers the majority of the questions you might have and it walks you through how to set everything up. Even those of us who have never used YARDI or other PM programs were able to pick it up right away and use it in on day 1.

Pros

Easy set-up and user-friendly, great Knowledgebase and customer support.

Cons

none, really

Advice to Others

try the free trial and see if isn't as easy and user-friendly as I say!

 
 

Maria from David Kerner Properties
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Fabulous Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Not only is this software user-friendly but the customer service support is fabulous! I know I can count on them for anything I need!!! Would not go anywhere else!!!

Pros

Extremely user-friendly. Has everything you would need to run a business. They have thought of everything. They are always improving and finding ways to make our job easier.

Cons

None

Advice to Others

Choosing Rentec Direct is a no brainer.

 
 

Dan from Trademark holdings LLC
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Used to going to different other software types this was Best Buy for for the Price and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it, product I have used for the price very easy to use self-explanatory lots of different functions

 
 

Denise from Greenwich Land Company, Inc.
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec Direct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Rentec Direct's software for over 2 years now. We are very happy with the program, specifically how easy it is to use. We find Rentec to be very user-friendly. However, when I do encounter a problem, I either email or call their support desk, they are on top of their game, especially Kathryn, I haven't come across a problem that she cannot solve!!

Pros

I would have to say I like that support has remote access to my system. It makes it so easy to explain an issue that I am having. Although they will not do it themselves, they have me solve the issue so that I can "learn" how do take care of it next time.

Cons

There are a few things that I would change in Rentec and have submitted my requests. It does take a while for them to be implemented, however, I'm sure they get many suggestions daily.

Advice to Others

I would, and have recommended Rentec to other Property Management companies.

 
 

Michael from Lake Oroville Gold Country RV
Specialty: Apartments / Multi-family
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Inexpensive and Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent Sales service and a solid program. 90% customization and all around great reporting software.

Pros

Cheaper than their competition

Cons

Reports could use more customization options

Advice to Others

Do the demo and make sure you have a solid idea of what you're looking for so you can ask the right questions.

 
 

Susan from Cornell Properties
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Fantastic value. Low cost with great customer service! You can't go wrong.

Pros

Customer service.

Cons

Lots of features. Can be overwhelming for someone with a small property to manage.

Advice to Others

Just do it! You won't be sorry.

 
 

George from George Harris Dist Inc
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec direct is an amazing product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product. Exceeded my expectations :) Especially being able to advertise our available properties for FREE.

 
 

Jessica from E2 Property Services
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far I have had a decent time. Though the background check leaves a bit to be desired. I ran a friend through who had a record and bad credit. It clearly stated the bad credit but no criminal record came up. My friend had a name change so I guess it didn't run that, but I thought the social might pull it up.

Pros

Well organized and allows online pay and reporting. Lots of tutorial videos and easy to understand instructions. The tenant pay is convent as well.

Cons

Criminal check doesn't work 100% but everything else seems to function very well.

Advice to Others

If you invest the time to set it up and watch the videos, it seems to work find. The tenant online pay is a separate setup fee which I didn't know at first but it's not much. Also, the fee changes depending on the amount of properties and units you have so that's nice.

 
 

John from Bella Vista Housing, LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec Direct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For less amount of month, this software does everything I need. In fact, I'm incrementally learning more about it every time I'm using it. It creates a perfect report in excel for my accountant. It's a great product.

Pros

Manages all the finances (income and expenses) of my rental properties. Also manages documents, leases, applications, etc.

Cons

Can't think of one.

Advice to Others

Try the free version first.

 
 

Kati from Thurman Properties
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Rentec Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The system makes it really easy to keep track of expenses per property as well as keeping track of rent payments and late fees. I would highly recommend this to other property owners as well as property management businesses.

 
 
 
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