Rentec Direct Software


Rentec Direct Software

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4 reviews (4.4/5)

Rentec Direct serves as a full-featured management system for landlords and property managers. It can be accessed on standard computers as well as mobile devices. The system fits small and medium-sized property managers, homeowners associations, and private landlords.

Key components of the Rentec Direct property management system include general ledger, portals for renters and owners, online property directories, tracking of work orders, electronic credit card payment processing, credit and criminal background screening processes. Owners and tenants can log in to the system online to share information and eliminate misunderstandings in communication. The solution is designed to be intuitive and immediately understandable for quick adjustment to the system.

Rentec is a web-based system, accessible over the Internet on a variety of different devices. Updates are instantly available to users, with no additional purchase necessary. Rentec has strict security standards in place to protect users’ data, including random scans of the server from third party security vendors and frequent on-site and off-site server back-up processes.

Rentec Direct is well-established in the property management space; the company is a vendor member of the National Association of Residential Property Managers. Rentec Direct Software is compatible on Windows and Mac operating systems, as well as various mobile devices. Rentec Direct is available in multiple different versions, including Rentec Basic, Rentec Pro, Associations, and Rentec PM.

Rentec Basic is free, useful for landlords who manage only a few properties. Additional functionality is included in ther PRO version, while PM is even more extensive in its capabilities. Finally, Rentec for Associations includes specific functionality and design for associations that are self-managed.

  • Dashboard and Notification Overview

  • Powerful Reporting

  • Manage Your Properties

  • Instant Tenant Screening

  • Example Property Ledger

  • Online ACH Processing

Supported Operating System(s):
Windows, Web browser (OS agnostic), Unix, Solaris, Mac OS, Linux, IBM OS/400, HP-UX, AIX




4 Reviews of Rentec Direct

from Mase Realty
Type of property: Residential / Single-family
Size of portfolio: 2 to 5 users

Customer Service

Ease-of-use

User-friendly because of the stellar customer support. I have only ten rentals in here so far, but I love the fact I can send an email to the help center, and they respond right away.


Functionality

Well, I have a couple furnished rentals that it is getting the job done for, but I realize it was not designed for that. With vacation rentals a thing of the future, I suggest looking a little more into that functionality. That will solve the issues of short term rentals and having multiple/future tenants booked into the same property, kind of like booking a hotel.


Product Quality

Fresh, easy, and clean-looking software with easy to read reports. Love it.


Customer Support

Unsurpassed. Keep up the good work. The value for what you get is fantastic. I was paying hundreds of dollars per month at another company with another software and this is just as good for 1/10 the cost.


Likes Best

This is a clean, simple, and functional product. I have reviewed several, and they seem so complex to operate for someone like me without the time to actually take hours and hours to learn.


Likes Least

Haven't found any negatives just yet, other than that the functionality to Manage Furnished Rentals is a bit weak. (Short term rentals)


Recommendations

Use the Help screen; its very informative. Also, use the Help Chat. The customer service is swift and very personal. My emails are returned usually within hours but no longer than 24 hours with clear explanations and solutions to my questions.

from Arc en Ciel Property Services

Ease-of-use


Functionality


Product Quality


Customer Support

I have used the Rentech Direct Property Management system for six months now. With a small number of properties, my biggest concern was cost. This system met that criterion.

Secondly, I wanted a system where my data was kept safely on a seperate computer than my laptop or desktop, and could be accessed from anywhere. Rentech met that. This product also had the additional feature of allowing tenants to book work orders and check their account status on-line in a secure manner.

The third necessity was that the support side of the product be responsive and easily understood. I have been very pleased with their live help. Usually call, leave message and get contacted back all in the same day. Their on-line support could use some tweaking, however. There are several videos and written resolution on specific cases, and the training videos were helpful, but there are always issues that lie just a step or two beyond what is offered. A phone call resolves that.

I am now at the end of year reporting stage and will need to go in and tweak some entries that wound up in wrong categories/accounts. I appreciate how much easier this has made my one man operation and look forward to finding even more efficiencies as I continue to use it.

from Assured Investment Management LLC

Ease-of-use


Functionality


Product Quality


Customer Support

I really enjoy this service I started as a small management company and I am getting bigger. This software program has grown with me and the price is the lowest I have seen! Thank you for all your help Rentec!

from Derry Management

Ease-of-use


Functionality


Product Quality


Customer Support

I was very impressed with this service. It was very quick, easy, and I have several suitable websites to choose from. It saved me a lot of personal research time and I am happy with the choice I made. I will use Rentec Direct again for sure.

 

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