Rentec Direct Software


 

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 

 

Rentec Direct - Your properties
 
  • Rentec Direct - Your properties
    Your properties
  • Rentec Direct - Integrated tenant screening
    Integrated tenant screening
  • Rentec Direct - Summary page
    Summary page
  • Rentec Direct - Financial reports
    Financial reports
  • Rentec Direct - Bank account ledger
    Bank account ledger
  • Rentec Direct - Automated ACH (eCheck)
    Automated ACH (eCheck)
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

93 Reviews of Rentec Direct

 

Start your review of Rentec Direct

Click to start
http://www.softwareadvice.com/property/rentec-direct-property-management-review/
Software Advice Reviews (91)
More Reviews (2)

Showing 1-20 of 91

Brett from Binder Properties LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Nice, simple property management program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have about 25 rental properties and flip 5-7 properties per year. The software has been easy to work with and allows us to view our information from practically anywhere.

Pros

Ease of use and price.

Cons

The reoccurring transactions can be a bit tricky.

Advice to Others

You can't go wrong by trying out the free program.

 
 

Melodie from Assured investment Management
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

I love this program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have used Rentec Direct for over 5 years and I would recommend them to anyone. They are easy to use and the customer service is really great!

Advice to Others

This program is totally worth what you pay for. I wouldn't go back to any other program.

 
 

Marsha from Neo-Realty.com
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great product, very user-friendly, terrific customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We got Rentec Direct for our Property Management department about 3-4 years ago - it was so easy to set up and get started with extremely intuitive and easy to use, great features and functionality and if you ever need them, the customer support folks are top notch and very knowledgeable and friendly. They have a "Knowledgebase" built into the software program that actually answers the majority of the questions you might have and it walks you through how to set everything up. Even those of us who have never used YARDI or other PM programs were able to pick it up right away and use it in on day 1.

Pros

Easy set-up and user-friendly, great Knowledgebase and customer support.

Cons

none, really

Advice to Others

try the free trial and see if isn't as easy and user-friendly as I say!

 
 

Maria from David Kerner Properties
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Fabulous Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Not only is this software user-friendly but the customer service support is fabulous! I know I can count on them for anything I need!!! Would not go anywhere else!!!

Pros

Extremely user-friendly. Has everything you would need to run a business. They have thought of everything. They are always improving and finding ways to make our job easier.

Cons

None

Advice to Others

Choosing Rentec Direct is a no brainer.

 
 

Dan from Trademark holdings LLC
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Used to going to different other software types this was Best Buy for for the Price and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Love it, product I have used for the price very easy to use self-explanatory lots of different functions

 
 

Denise from Greenwich Land Company, Inc.
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec Direct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using Rentec Direct's software for over 2 years now. We are very happy with the program, specifically how easy it is to use. We find Rentec to be very user-friendly. However, when I do encounter a problem, I either email or call their support desk, they are on top of their game, especially Kathryn, I haven't come across a problem that she cannot solve!!

Pros

I would have to say I like that support has remote access to my system. It makes it so easy to explain an issue that I am having. Although they will not do it themselves, they have me solve the issue so that I can "learn" how do take care of it next time.

Cons

There are a few things that I would change in Rentec and have submitted my requests. It does take a while for them to be implemented, however, I'm sure they get many suggestions daily.

Advice to Others

I would, and have recommended Rentec to other Property Management companies.

 
 

Michael from Lake Oroville Gold Country RV
Specialty: Apartments / Multi-family
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Inexpensive and Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Excellent Sales service and a solid program. 90% customization and all around great reporting software.

Pros

Cheaper than their competition

Cons

Reports could use more customization options

Advice to Others

Do the demo and make sure you have a solid idea of what you're looking for so you can ask the right questions.

 
 

Susan from Cornell Properties
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Fantastic value. Low cost with great customer service! You can't go wrong.

Pros

Customer service.

Cons

Lots of features. Can be overwhelming for someone with a small property to manage.

Advice to Others

Just do it! You won't be sorry.

 
 

George from George Harris Dist Inc
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec direct is an amazing product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Great product. Exceeded my expectations :) Especially being able to advertise our available properties for FREE.

 
 

Jessica from E2 Property Services
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

So far I have had a decent time. Though the background check leaves a bit to be desired. I ran a friend through who had a record and bad credit. It clearly stated the bad credit but no criminal record came up. My friend had a name change so I guess it didn't run that, but I thought the social might pull it up.

Pros

Well organized and allows online pay and reporting. Lots of tutorial videos and easy to understand instructions. The tenant pay is convent as well.

Cons

Criminal check doesn't work 100% but everything else seems to function very well.

Advice to Others

If you invest the time to set it up and watch the videos, it seems to work find. The tenant online pay is a separate setup fee which I didn't know at first but it's not much. Also, the fee changes depending on the amount of properties and units you have so that's nice.

 
 

John from Bella Vista Housing, LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Rentec Direct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

For less amount of month, this software does everything I need. In fact, I'm incrementally learning more about it every time I'm using it. It creates a perfect report in excel for my accountant. It's a great product.

Pros

Manages all the finances (income and expenses) of my rental properties. Also manages documents, leases, applications, etc.

Cons

Can't think of one.

Advice to Others

Try the free version first.

 
 

Kati from Thurman Properties
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Rentec Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The system makes it really easy to keep track of expenses per property as well as keeping track of rent payments and late fees. I would highly recommend this to other property owners as well as property management businesses.

 
 

Jeff from Unlimited Investments
Specialty: Mixed Portfolio
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Learn in a day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Rentec is the best and easiest to use accounting program for keeping track of your rental properties. Taught my wife in under an hour.

Jeff

Pros

Ease to use

Cons

None

Advice to Others

Give it a try

 
 

Al from Futrell Properties, LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Does the Job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have a small property business with only 25 units, so we do not need a killer application. Rentec Direct has proven to be a nice fit in terms of functionality as well as financially. Entering data is very easy and the application provides several different ways to view the data so that analyses are quick and to the point.

Pros

The price is right, but so is the functionality. I am not sure how well this application would work for an operation that had several hundred units, but for our small business it seems to be good. It saves us a great deal of time and enables us to be more productive by allowing us to assess our expenses per property quickly and accurately.

Cons

At times, we have to sort of figure out how to get the output we want. Some of the pages use terms that do not always seem intuitive, but this is really not a major issue.

Advice to Others

Whatever application you decide on will probably make your life easier. I tried about four different applications before I decided on Rentec Direct. I am not that one size does not fit all, so take the time to make sure you are getting an app that you feel comfortable with and that you feel you can trust.

 
 

Scott from Reflex Home Rentals
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Rentec Direct- Everything That a Small Landlord Needs...And More!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

When I started out as a landlord about 2 years ago, I looked at many of the free or inexpensive property management products. I tried several of them, and there are quite a few good ones. In my opinion, Rentec Direct is the best one. I find it very easy to use and quite versatile. It seems more intuitive than some competing products. The Customer Support team responds to questions very quickly.

I can generate virtually any report that my accountant needs. I can easily see how my investments are doing.

Pros

Very easy to set up and use.
Very responsive customer support team
Comprehensive

Cons

None to speak of as of yet.

Advice to Others

If you need a free or inexpensive property management product, please do yourself a favor and look at Rentec Direct. You will not be disappointed.

 
 

Sarah from The Chrysalis Group
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have found using Rentec to be enjoyable. It is a great value for the money.

Pros

Ease of use, great online support

Cons

Lack of accounting diversity

 
 

Elizabeth from Classroom Sage
Specialty: University/Student
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great Tool for Managing Our Rentals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have just beginning the software for managing our rentals, and so far it has been a great help. I am looking forward to using more of the features as I become more familiar with it.

Pros

Variety of features.

Cons

Haven't found one yet!

 
 

Don from Hall Construction & Property Management
Specialty: Real Estate Developer
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Super helpful support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I can't say enough about how helpful their support is. They always pick up When I call quickly or call me back right away. When I've called or emailed I always get somebody who knows what they are doing and they answer my questions quickly.

The software is very easy to use and it has helped me manage all of my properties. When I do have a question I just call and they show me how to do it.

Pros

Strong accounting software, ideal for landlords like me.
Amazing customer support.
Tenant screening is very good in the system.

Cons

Can't think of anything I don't like, these people are amazing.

Advice to Others

Whatever solution you use, be sure to screen all your tenants. I really like the reports provided by Rentec.

 
 

Cristie from Weida Apartments
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Rentec is a good solution for a small to medium sized rental company.

Pros

Quick customer service response.
Easy to enter payments.
Allows for credit card and online payments.

Cons

Only one email contact per unit allowable which is a problem for our student housing joint leases.
Credit card payments have high convenience fees that our tenants don't like.
Hard to navigate from a mobile device.

Advice to Others

Good, basic software with excellent support.

 
 

Greg from Medina & Medina Management
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Couldn't ask for a better solution for our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I'm consistently impressed with Rentec Direct's support and products. When we signed up it was to just do one tenant screen, but we found out they also have a complete software solution for managing our portfolio of properties. I used to use Quickbooks but after using Rentec's accounting tools for just a week I was sold because Rentec is so much easier.

The other things that I really liked about this company is they tell it like it is. Their pricing is straight forward and they don't hide anything with hidden fees. Every time I contact their support, they are always friendly and very helpful too. I've called a few times now getting setup and I always get an English speaking rep who really knows their stuff.

Advice to Others

Read all the reviews before moving forward with a software.

 
 
 
Write a Review