Rentec Direct Software


 

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online custom-branded portals for tenants and owners; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices.

 

Rentec Direct - Your Properties
 
  • Rentec Direct - Your Properties
    Your Properties
  • Rentec Direct - Integrated Tenant Screening
    Integrated Tenant Screening
  • Rentec Direct - Summary Page
    Summary Page
  • Rentec Direct - Financial Reports
    Financial Reports
  • Rentec Direct - Bank Account Ledger
    Bank Account Ledger
  • Rentec Direct - Automated ACH (eCheck)
    Automated ACH (eCheck)
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

11 Reviews of Rentec Direct

Showing 1-11 of 11

 

from Greenup & Associates,LLC
Specialty: Mixed Portfolio
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great Choice PM Program

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

I like the fact that it is very easy to move and edit within the program!

Likes Least

I have not experienced any negative issues to date!

Recommendations

Use it as often as you can and incorporate your properties as soon as you can!

 

from BJDA Homes, LLC
Specialty: Residential / Single-family
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Highly functional and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

Rentec Direct is a straightforward way to enter and track tenant payments and charges. It allows you to easily run background checks and credit reports to help evaluate potential tenants. The income/expense graph gives you a quick snapshot of the company's financial standing. The reminders for ending lease dates and payments are valuable tools to help you keep up with important events. Rentec makes marketing your rental properties easy. Upload you photos and information in one spot, and Rentec sends it out to multiple sites.

Likes Least

The only downside I have found with this software is its inability to integrate with QuickBooks.

Recommendations

If you use QuickBooks for your accounting needs, look for software that integrate with QuickBooks to avoid entering all of your information twice.

 

from Welcome to Our Home Realty
Specialty: Residential / Single-family
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

You asked for it.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Product Quality
Quality
Support
Likes Best

When you call in with a question, the support staff is great. Once you get a little training, it is very easy to use and reason.

Likes Least

Reports could use a little massaging. I'm the broker and would like a report monthly of all trust monies (e.g., security deposits and owner's reserves) on one report for audit reasons.

Recommendations

Try it on their trial period and you'll be impressed.

 

from JKP Properties Group LLC
Specialty: Apartments / Multi-family
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

This product is very easy to use. It is easy to correct entry errors, and it allows you to attach a variety of documents.

Likes Least

The software needs a tenant sorting feature and the ability to break down rent by rent, parking, storage etc.

Recommendations

Look at ease of start up and the cost per unit managed.

 

from New Star Properties, L.L.C.
Specialty: Apartments / Multi-family
Size of portfolio: Single user Portfolio size: Single user

Easy simplicity with sufficient power to get the job done.

Ease-of-use

Functionality

Product Quality

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Likes Best

Although I have managed my own real estate investment portfolio for years, I needed to upgrade and strengthen my record keeping and reporting capability as I launch a property management business next year. After reviewing a number of vendors, I selected Rentec initially. The drivers for my selection were the apparent completeness of the capability while being quite simple to scale. Now, six months into the use of the system, my choice has been validated. I might add that one time, early on, I had to contact their tech support for advisement. I was able to reach a real person who had a very simple solution to my question. I'll be staying with Rentec.

Likes Least

I have "corporate expenses" that really are spread among my properties. I didn't find a straightforward method of capturing these expenses. I created a "Corporate Expense" property to capture these shared expenses. I'm probably missing this capability that likely already exists, but I haven't seen it yet.

Recommendations

While I looked at alternate systems, Rentec was the only system I scaled up after my review. Be mindful that other systems may offer a lot more bells and whistles, but the other systems offered extensive training, which is a clue to me that those systems are complex and take more time and energy to scale than what I need or want.

 

from Premier Properties Real Estate Group
Specialty: Residential / Single-family
Size of portfolio: Single user Portfolio size: Single user

Great Property Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is very easy to use and navigate. It is very straightforward and easy to figure out. Whenever I have a problem, I contact customer service and always get an answer within a day.

Likes Least

There is nothing that I dislike about this product.

Recommendations

I have tried other software programs, and they try to do too much for the small management companies like ours. I didn't need all of the extra features that came with other programs.

 

from Premier Rlty Group/DBA Linda Luna Rlty&Mgt.Co.
Specialty: Residential / Single-family
Size of portfolio: Single user Portfolio size: Single user

Rentec vs. Excel Spreadsheet, I pick Rentec Direct.

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Likes Best

It's simple to use, and accounts can be used for several things, such as bank statements reconciliation and keeping track of payments. It does that math for me, and all I have to do is make sure I entered the right amounts. Rentec does the rest. Screening is also easy, and it's a one stop shopping. I also like the tutorials.

Likes Least

There are still some updates I would like for it to have. It doesn't track emails to owners. This is an important tool because our personal or business email address is cluttered. If we could check on the owners notes, I can tell quickly if they received an email from me or not. I also don't like the fact that I have to pay for tenants using the tenant portal to pay rent. The tenant should pay for using the portal, not the property manager.

Recommendations

At this time, I'm not sure. I'm new to this software and only have a few properties. I need to experience it more before I can give recommendations for others to evaluate.

 

review detail from Mase Realty
Specialty: Residential / Single-family
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Customer Service

Ease-of-use

Functionality

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Customer Support

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Ease-of-use
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Likes Best

This is a clean, simple, and functional product. I have reviewed several, and they seem so complex to operate for someone like me without the time to actually take hours and hours to learn.

Likes Least

Haven't found any negatives just yet, other than that the functionality to Manage Furnished Rentals is a bit weak. (Short term rentals)

Recommendations

Use the Help screen; its very informative. Also, use the Help Chat. The customer service is swift and very personal. My emails are returned usually within hours but no longer than 24 hours with clear explanations and solutions to my questions.

 

from Arc en Ciel Property Services

Ease-of-use

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Customer Support

 

I have used the Rentech Direct Property Management system for six months now. With a small number of properties, my biggest concern was cost. This system met that criterion.

Secondly, I wanted a system where my data was kept safely on a seperate computer than my laptop or desktop, and could be accessed from anywhere. Rentech met that. This product also had the additional feature of allowing tenants to book work orders and check their account status on-line in a secure manner.

The third necessity was that the support side of the product be responsive and easily understood. I have been very pleased with their live help. Usually call, leave message and get contacted back all in the same day. Their on-line support could use some tweaking, however. There are several videos and written resolution on specific cases, and the training videos were helpful, but there are always issues that lie just a step or two beyond what is offered. A phone call resolves that.

I am now at the end of year reporting stage and will need to go in and tweak some entries that wound up in wrong categories/accounts. I appreciate how much easier this has made my one man operation and look forward to finding even more efficiencies as I continue to use it.

 

from Assured Investment Management LLC

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I really enjoy this service I started as a small management company and I am getting bigger. This software program has grown with me and the price is the lowest I have seen! Thank you for all your help Rentec!

 

from Derry Management

Ease-of-use

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I was very impressed with this service. It was very quick, easy, and I have several suitable websites to choose from. It saved me a lot of personal research time and I am happy with the choice I made. I will use Rentec Direct again for sure.

 
 
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