storEDGE Software


 

storEDGE management software allows users to manage multiple storage facilities within one system and choose which functions their employees can access. This system integrates with gate software, insurance providers and accounting information.

Users can track delinquent tenants and generate adjustable tax rates, facility specials, and ad hoc invoice. They also receive software updates as they are released so they can continue to run their facilities without any downtime.

With the wonder search feature, users can type in a unit number, note, task item, name, or phone number to locate data within the system.

Each tenant’s profile contains action items, contact notes, billing history and rental history, while the task list allows users to track and assign to-do items in one centralized place.

 

storEDGE - Dashboard
 
  • storEDGE - Dashboard
    Dashboard
  • storEDGE - Facility map
    Facility map
  • storEDGE - Instant move-ins
    Instant move-ins
  • storEDGE - Tenant & unit info
    Tenant & unit info
  • storEDGE - SMS Capabilities
    SMS Capabilities
  • storEDGE - Quick Payments
    Quick Payments
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

87 Reviews of storEDGE

 

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Software Advice Reviews (5)
More Reviews (82)

Showing 1-5 of 5

Stephen from SIlvers Plumbing & Mechanical, Inc.
Specialty: Mixed Portfolio
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product for the money. Gives you absolutely everything you need to run your operation in one place.

Pros

One stop shop

Cons

nothing

 
 

Jim from Aaa self storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Very professional customer and manager interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good system. Very fool proof. Good reports. Professional appearance. Very responsive customer service. Friendly knowledgeable customer service from headquarters. Not overseas.

Pros

Ease of use and fully integrated operation.

Cons

The specific gate hardware required and no way to shut off code entry by customers if you don't have a compatible solution. Big oversight.

 
 

Rachael from The Storage Bin
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

storEdge Review

Ease-of-use

Functionality

Product Quality

Customer Support

The majority of my experiences with this software have been really good.

Pros

I like how easy it is to use, I also really like the fact that they record and store any phone calls that were made. It's nice to have a history of that to go back to when needed.

Cons

I don't like that you can't enter a date when entering a payment. Sometimes we receive payments on time, but they do not get entered until another day due to certain circumstances. I would like the option to enter the correct date that the payment was actually received and not necessarily when it was entered.

Advice to Others

Not that I can think of

 
 

Kristen Goran from Aaa self storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Storesge

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is easy enough to use not has a few quirks and is sometimes unintuitive. Small things like how to enter more than one email for a single customer. And the. Offset issue is that it doesn't work with our gate software system linear controller.

Pros

Ease of doing the basics. The communication pieces. The customer service

Cons

That it doesn't work with our gate.

Advice to Others

Good for large facilities and those using a manager to enter the info.

 
 

Jeremy from Midwest Mini Storage
Specialty: Self-Storage

January 2016

January 2016

Nice User Friendly Software, easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

So far I've found out the reports have been a very nice feature. It gives great snap shots of what's going on.

Likes Least

Changing things once they are in can prove to be very difficult. A lot of info to process when you get started

Recommendations

I haven't really used the program long enough to start giving others advice on using it.

 
 
 
Showing 1-20 of 82

Randall from Columbia Storage Group

February 2017

February 2017

Loving the software so far..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Storedge keeps getting better and better... Looking forward to the improvements and upgrades in the future.

Source: Capterra
 

Analicia from Neighborhood storage solutions

January 2017

January 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is easy and functional to use. Customer support is always very helpful! Very pleased with everything

Source: Capterra
 

Penny from Columbia Storage Group- Bordentown/Jobstown

January 2017

January 2017

storEDGE is all that and more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using storEDGE since June of 2016. The ease of locating the reports is wonderful. Moving tenants in and seeing their account and the entire history is all put together very nicely. The one thing that I also am enjoying is their customer service, and the fact that they listen to our ideas.

Pros

Being able to see a tenants entire history and everything that goes along with a particular tenant. Payment history, tenant notes.

Cons

I wish for the ability to add a note to the tenants account from the past due page. I can view notes but would love to be able to add new note.

Source: Capterra
 

Baron from O'Connor Self Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Up front and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Storedge makes it really simple to see where my facility at any given time. I can see all my delinquents, my percentage occupied, who has been contacted, etc., all from the front page. What makes it even better is that I can see all of that information from any device that has access to the internet. Since the entire platform is web based, I can even charge payments remotely and update gate codes, if necessary. The only hiccup was during the transition, where payments were going to my old software. I do not know if anyone out there has a great checklist or process for transitioning software platforms, but there always seems to be SOMETHING that goes wrong. Storedge is easy to get a hold of and the software is straight forward to use. I particularly like that all communication is easily monitored between management and tenants using the software and that you can mark units as needing to be cleaned or repaired. All in all, it was a good switch.

Pros

Ease of use, functionality, ease of access

Cons

not so mobile friendly. transition to the software was not seamless.

Advice to Others

talk to as many people as possible about creating a checklist for transitioning software.

Source: Capterra
 

Michael from Byrds Mini Storage

January 2017

January 2017

Awesome management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use it all the time and I love it. Easy to use. Easy to learn. They keep adding new features that make it better

Source: Capterra
 

Rich from Columbia Storage Group
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great start!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great small company that is growing fast! Quick to resolve,fix or improve their software! Would recommend it to anyone from 1-500 locations

Pros

Ease of use

Cons

Need to fix the smaller problems

Advice to Others

Many things reach out if you want to know.

Source: Capterra
 

Devon from Columbia Storage Group
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

StorEdge Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

few issues here and there but the customer support addresses in a timely manner, very easy to use software and navigation easily adaptable

Source: Capterra
 

Melissa from 10 Federal Storage
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

CANT WAIT TO SEE MORE UPDATES

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

StorEdge is super user-friendly and customer support is amazing for the issues that you can't resolve on your own. Seeing all the updates just makes us more excited about what improvements are heading our way in 2017!

Pros

USER-FRIENDLY

Cons

NO AVAILABILITY OF A ONE TIME LETTER/NOTICE DELIVERY

Advice to Others

GREAT JOB!

Source: Capterra
 

Jonathan from A-Key Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Love the software and the ability to get in touch with support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When we first started, we were running Storage Commander for our 2 facilities. There were a lot of hang-ups we were having, so when we bought a third site, we new we needed a change. We tried StorEdge out for the new site and quickly realized that it was everything we wanted. With the promise of a facility map and other changes (which have been made and they are sweet!) We switched over a total of 3 sites and 700+ units to StorEdge with hardly any snags. We are very pleased with the software and the developers who are constantly looking for new ways to improve and make the interface more all-inclusive and user friendly. Thank you for always listening, looking for solutions to any problem that comes up, and having a kick-butt team!

Advice to Others

More customized answers on "how did you hear about us?" "reason for closing reservation" "reason of move out" for more customer data.

Source: Capterra
 

Jodi from Bella Vista Storage

November 2016

November 2016

Overall its pretty good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had some problems along the way, but the customer support is usually good to work with. Lidia has been a huge help when ever we have called. The software is fairly easy to use. There are times where the software is down for a few hours during the day, and it creates an inconvenience for us, but overall we are fairly satisfied.

Pros

We like that it is web based, and that we can usually access it from anywhere. This software is really easy to use, and it looks really nice. We also really like the setup for giving refunds when they move out. It makes it really easy becuase the software prorated it for us, and we can either credit back to their credit card, or send a check. We also like that you are continually working on it to make it better.

Cons

There have been times when the software has shut down for a few hours during the day. It makes it hard because when it is web based like that and the website is down, we have no way to help our customers when they come in. Also there have been some glitches were it will randomly change a customer's rate up or down, it confuses both us, and our customers.

Source: Capterra
 

Ryan from Columbia Storage Group

November 2016

November 2016

StorEdge Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is a great software to use. It is very user friendly and our staff was able to navigate through it pretty quickly. Customer support is always available to help with any problems that come up.

Source: Capterra
 

Rex from Waukee Storage Masters

November 2016

November 2016

Great Service. Getting Better Every day!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service is great. Easy to access and easy to deal with. Software is packed full of features that admittedly take a little bit of time to learn - those things beyond the basics that is.

Source: Capterra
 

LYNDA from FIVE STAR STORAGE
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Some Great Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The best part of this software is the Dash Board. You can see all of your statistics at a glance. We have always had great customer service, with fast response time, when an issue arises. StorEDGE does have some great features such as the Task List, Reports & easy move in.

Pros

Task list, Dash statistics & reports.

Cons

No Blue Moon Lease Software integration. No capability to print large maps of the property.

Source: Capterra
 

Analicia from Neighborhood Storage Solutions

November 2016

November 2016

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support always gets back at a reasonable time with any questions or help that we need. Overall usage is easy and the features are great.

Source: Capterra
 

Nancy from Neighborhood Storage Solutions LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Storedge Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were new to the Storage Rental Business and Storedge has made keeping track of our rentals and monthly rent a breeze.

Pros

The ease of use.

Cons

Would like a little more flexibility when setting up move in dates. Some times resident change the date they are moving in and it feels a bit bulky. Also would like to be able to take a security deposit before move it. Makes it easier to hold the unit.

Source: Capterra
 

Nicole from Attic Mini Storage

November 2016

November 2016

Great Program Overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using StorEDGE for about 6 months now and overall it was a great improvement over our last software. I love the automatic receipt email feature and the ACH functions. Our clients have been thrilled with the ability to pay online. There are a few features that I would like to see added like the ability to print deposit slips and combine tenant accounts, but other than that it is awesome.

Pros

Automatic email generation

Cons

Would like to be able to print deposit slips for check payments

Source: Capterra
 

Allie from Medina Lake Mini Storage, LLC.
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Our billing & payment processing has made a complete turn around for the good..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I appreciate how helpful customer support is, this is the best value for the money, saves much time with accounts receivable.

Pros

automatic billing and ability to collect from Credit cards

Cons

wish it could fill out TSSA foms

Source: Capterra
 

Jon from Mt. Comfort and Cumberland Self Storage, LLC

November 2016

November 2016

Great Support...Overall Nice Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For the most part, StorEdge is very streamlined and, when up and running, is very simple to use for basic functions. There are a few hiccups we've run into with some functions and a few convoluted ways of doing another function. Aside from those issues, StorEdge is a very nice system. StorEdge customer support has been second to none in my early dealings with them. If I don't get through right away, I receive a call back very shortly.

Source: Capterra
 

Howard from The RV Loft

November 2016

November 2016

The RV Loft Loves storeEDGE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We opened for business in May of 2016 and are already approaching capacity. storeEDGE did an amazing job building a website that has quickly generated organic SEO driving customers to our business. The integration of the phone calls to storeEDGE makes it seamless for us to add leads and track them through our sales funnel. The management summary report is my favorited because I can get a quick snap shot of revene, receipts and projected run rate on revenues.

Source: Capterra
 

Bill from Tru Blu Self Storage
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

All and all its a good system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are little things that bother me but I need to spend more time using the system to figure out how all the functions work. Thank god for great support team.

Pros

The ease of signing in tenants

Cons

Changing the pricing

Advice to Others

I have to learn the system better before making advice.

Source: Capterra