Tenant File Property Management Software is an on-premise solution for apartment, condo, commercial, residential, retail and self-storage property managers. The system includes accounting, tenant and lease tracking and building maintenance functionality.
Accounting features offer a general ledger, accounts payable and transactional history. Reports are available for various property, owner, unit and tenant data, including ledger and outstanding balances.
Users can maintain unit information, such as number and type of rooms, deposit rates and materials. Managers can also upload photos of each unit.
Tenants can pay rent online, which is entered into the system. Users can then automatically post late fee income and see a running total of rent payments.
Cathy from S&S Realty
Specialty: Apartments / Multi-family
Download and go. Can understand flow making this an open and go.
No way to get question answered without paying - even when software was new. Can't just call someone up - email only lacks any true customer service experience.
Outgrow - becomes cumbersome with multiple owners/properties or accounts. Purchase the add-ons when buying will make your experience better.
Anneliese from AMK Properties
Specialty: Residential / Single-family
They have made a product very easy to use, and it is desktop based, not web based. I feel that my data is safer and easier to back up. The software is easy to navigate and the reports are just what I need. I really recommend this software to property management companies, or individual property owners like myself.
Nothing negative at all. Their support has been tremendous. The free phone support helped me get started years ago, and I haven't needed phone support since way back then, probably close to 10 years. If i had a question, I simply clicked a button in the program and sent in a question. The reply was fast and helpful.
Try out the demo they offer from the website. They also have a free video that shows you the entire program. Then call and ask lots of questions. They are always courteous and knowledgeable.