Total Management

RATING:

4.2

(89)

About Total Management

Total Management is a cloud-based property management solution suitable for midsize to large organizations that manage apartments, mixed portfolio, REITs and commercial or retail space. Total Management helps users multitask by navigating multiple screens in a single web browser without using tabs, similar to the screens found in Quickbooks. Users can work on multiple windows at the same time and hit the save button in one window, without losing any unsaved work in any other windows. The solution offers the ability to navigate within the system based on a user's own preference. Total Management also helps in reducing time-consuming processes to just one step, including move-ins, move-outs and accounting tasks. Total Management offers additional features which ...

Awards and Recognition

FrontRunner 2018
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Total Management Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Total Management

1 - 5 of 89 Reviews

Shawn

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

TM is terrific

I've been using TM to manage my multiple commercial properties for several years and simply love it. It's so easy to use and has great features as well. I recommend TM to any all property owners who want to easily and effectively manage their properties.

PROS

The simplicity and ease of use. The reporting features are great.

CONS

I love it all.

Vendor Response

Hi Shawn, We appreciate your review! Happy to hear that our program has helped make it easy to manage your commercial properties! Don't forget about our referral program, where you can get a $50 amazon gift card for any referral that signs up with us.

Replied March 2017

Nadine

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Total Management provides the Total Package

Using the Total Management program has made the process of collecting rent, tracking expenses and doing the CAM Reconciliation for our commercial spaces a breeze! If there is a question about generating a report, the customer service is prompt and helpful. Highly recommend this user friendly program.

PROS

User friendly, straight forward and simple.

CONS

Aging on some of the reports as we were so used to using Quickbooks - it is just different..

Vendor Response

Hi Nadine, Thanks for your review. We're glad to hear that you're finding it easy to use our program for your business!

Replied February 2017

Armando

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2017

Great starter software

We've had TM for about 2 years now. It is a simple starter software that has many functionalities to track multi building and multi tenant operations. It has not been a software that can be integrated into our accounting software, so it has been a better way than excel to track our properties, but has not been the tool to solve all of our issues.

PROS

It has helped us to manage our properties in a more organized way than excel.

CONS

integration to other softwares. We can not use the accounting, payable and CAm Rec functions, as we have other main softwares that we use and shared services who we can not ask to manage dual softwares.

Vendor Response

Hi Armando, We appreciate you leaving us a review! We're glad to hear that our program has helped organize property management for Pacific Dental Services! It's important for us to hearback from our users, and we appreciate you taking the time to share about your experience with us.

Replied March 2017

Kelly

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2017

This is a good system for tracking property management rents and accounting

Overall a good experience, the system is user friendly and the "how to" feature helps work through most problems that I have come across.

PROS

This is user friendly, edits are easy to make, you can manage multiple properties and companies with easy.

CONS

There should be a way to emailing tenants/clients allowing the ability to type a detailed message to the tenant.

Vendor Response

Hi Kelly, Thank you for leaving us a review! We're glad to hear that you've had a good experience and that you're finding our program to be easy to use!

Replied March 2017

Kristen

Commercial Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2017

Good software

I am enjoying using Total Management. The set up was not great. I am not sure if it was on our end, or your end, but when the info was inputted the numbers from previous rent collections were all incorrect. I love how the rent rolls print out. I like how you can put rent escalators in there. Everyone has been helpful when I had a question. Training was good.

PROS

Rent escalators, rent roll reports - We really only use it to add rent, print reports, etc.

CONS

Set up seemed to take awhile and the numbers in put were not accurate.

Vendor Response

Hi Kristen, Thank you for your review! We're happy to hear that you're enjoying the rent escalators and roll report within our program!

Replied March 2017