TurboTenant
About TurboTenant
Awards and Recognition
TurboTenant Pricing
TurboTenant is free to use, with many features being accessible to all users. Paid plans start at $99 a year.
Starting price:
$45.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Property Management Software
Most Helpful Reviews for TurboTenant
1 - 5 of 57 Reviews
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
I love TurboTenant!
I have loved having a software that helps me with my rental properties!
PROSKeeping up with rent payments. Also my tenants love it because they pay online... no need to run to the post office box as much.
CONSThe amount of time it takes for my tenants rent to be deposited.
Reason for choosing TurboTenant
I like the layout of TurboTenant so much better.
Vendor Response
Hi there! Thank you for the review! We're happy to hear that TurboTenant has helped you keep up with rent payments, which we know can be tricky. Please let us know if you need anything else from us. Best, The TurboTenant Team
Replied February 2022
James
Real Estate, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Great all in one software
All in one platform for advertising and managing your properties. Works great with great customer service.
PROSGreat tracking of invoices and easy rent collection with the ability to maintain property easily and effectively.
CONSSoftware does not support automatic withdrawal for tenant rents.
Reason for choosing TurboTenant
Recommend by a landlord. Looking for a better all around software.
Reasons for switching to TurboTenant
Recommend by a landlord. Looking for a better all around software.
Vendor Response
Hi James, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tracking invoices, rent collection, and maintaining your property easily. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team
Replied February 2022
Jason
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2023
Secret review may be disastrous to you!
Poor. Very poor.I had heard they were worth a try, mistake.I had lots of promises from them as I was evaluating services - so I created an account and blasted through all of the properties and setup and was trying to lease a property... BOOM. It all fell apart after that.... no explanation.
PROSThe interface is nice compared to other services that were considered. Pricing, site speed, and features were leading factors that led us to subscribing to their service.
CONSSupport is hit/miss. Might get a quick response or wait days. No phone support.Unusual to have a secret review process that will reject tenants application for signing a lease. No explanation, it's private tenant information so they can't tell the landlord. Then they also have a secret review for landlords that just might get you banned - After you've set up homes, leases, entered bank and payment information - why so deep into the process? Who knows.... and remember the private and personal tenant information they can't share? Well, they can't share your private and personal reason for closing your account. Support isn't able to confirm why it happens - what are the secret personal reasons? All of the possible criteria are non-issues.
Reason for choosing TurboTenant
I chose turbotenant primarily because of my initial communication with them and what it was supposed to offer. Lesson learned! Because of this I lost two good applicants - met all criteria, but in this market you gotta be right on or they go to the next one in line.
Reasons for switching to TurboTenant
Moving from a PM to self managed. Because of this I moved to Avail... what a dream compared to turbotenant!
Paul
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Everything they do, they do well.
Tenant portal and online payment.
PROSTenant screening, lease creation, free tenant payment, tenant portal, maintenance request, pretty much everything was great. The way it brings in leads from third-party sites was impressive.
CONSLacked accounting features That's the only con I can think of.
Reason for choosing TurboTenant
Better feature set than Cozy.
Reasons for switching to TurboTenant
Better screening.
Vendor Response
Hi Paul, Thanks for your review! We are glad you've enjoyed TurboTenant's screening features and marketing. Let us know if you need anything else! Best, TurboTenant Team
Replied July 2020
Tanner
Law Enforcement, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Hands-down the best software I’ve used
Overall one issue and everything else 100% positive. For a free software program that does it all, highly recommended.
PROSI am able to keep up with four different rental properties in one place. I’m able to create a lease for nine dollars, able to have my lease signed electronically and store it digitally. This software lets me know when the lease is about to expire and if I need to make any changes I do not have to pay again. Everything else about this is free! I’m able to keep documents, messages from tenants, previous tenants all in one place.
CONSWorst thing is: if the tenant pays through Turbo tenant, it takes 10 days to deposit into your account. I do not understand this when PayPal/Cash app, Venmo etc. the money is immediately available. However, I do not have to pay through TurboTax and you will be able to manually select that they paid and send a receipt by email.
Vendor Response
Hi Tanner, Thank you so much for the review! We're happy to hear that TurboTenant has helped you manage four properties with ease! Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team
Replied February 2022