TurboTenant

RATING:

4.4

(57)

About TurboTenant

Turbo Tenant is a cloud-based property management solution that offers tenant tracking and building maintenance capabilities. It automatically sends vacancy listings out to multiple sites, Rent Jungle and Apartment List. It also fills out Craigslist listing forms for users. Users have access to a tenant database, a rent calculator and rental form templates. Tenants can apply for housing online in Turbo Tenant. The applications can be filled from mobile devices and the system emails users as applications come in. Users can order credit reports and criminal background checks on potential tenants. Turbo Tenant lets users upload property details and photos of their properties, which potential tenants can view online. Tenants can also contact landlords, share listi...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TurboTenant Pricing

TurboTenant is free to use, with many features being accessible to all users. Paid plans start at $99 a year.

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Available

Manage properties

TurboTenant Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for TurboTenant

1 - 5 of 57 Reviews

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

I love TurboTenant!

I have loved having a software that helps me with my rental properties!

PROS

Keeping up with rent payments. Also my tenants love it because they pay online... no need to run to the post office box as much.

CONS

The amount of time it takes for my tenants rent to be deposited.

Reason for choosing TurboTenant

I like the layout of TurboTenant so much better.

Vendor Response

Hi there! Thank you for the review! We're happy to hear that TurboTenant has helped you keep up with rent payments, which we know can be tricky. Please let us know if you need anything else from us. Best, The TurboTenant Team

Replied February 2022

James

Real Estate, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great all in one software

All in one platform for advertising and managing your properties. Works great with great customer service.

PROS

Great tracking of invoices and easy rent collection with the ability to maintain property easily and effectively.

CONS

Software does not support automatic withdrawal for tenant rents.

Reason for choosing TurboTenant

Recommend by a landlord. Looking for a better all around software.

Reasons for switching to TurboTenant

Recommend by a landlord. Looking for a better all around software.

Vendor Response

Hi James, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tracking invoices, rent collection, and maintaining your property easily. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

Replied February 2022

Jason

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2023

Secret review may be disastrous to you!

Poor. Very poor.I had heard they were worth a try, mistake.I had lots of promises from them as I was evaluating services - so I created an account and blasted through all of the properties and setup and was trying to lease a property... BOOM. It all fell apart after that.... no explanation.

PROS

The interface is nice compared to other services that were considered. Pricing, site speed, and features were leading factors that led us to subscribing to their service.

CONS

Support is hit/miss. Might get a quick response or wait days. No phone support.Unusual to have a secret review process that will reject tenants application for signing a lease. No explanation, it's private tenant information so they can't tell the landlord. Then they also have a secret review for landlords that just might get you banned - After you've set up homes, leases, entered bank and payment information - why so deep into the process? Who knows.... and remember the private and personal tenant information they can't share? Well, they can't share your private and personal reason for closing your account. Support isn't able to confirm why it happens - what are the secret personal reasons? All of the possible criteria are non-issues.

Reason for choosing TurboTenant

I chose turbotenant primarily because of my initial communication with them and what it was supposed to offer. Lesson learned! Because of this I lost two good applicants - met all criteria, but in this market you gotta be right on or they go to the next one in line.

Reasons for switching to TurboTenant

Moving from a PM to self managed. Because of this I moved to Avail... what a dream compared to turbotenant!

Paul

Real Estate, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Everything they do, they do well.

Tenant portal and online payment.

PROS

Tenant screening, lease creation, free tenant payment, tenant portal, maintenance request, pretty much everything was great. The way it brings in leads from third-party sites was impressive.

CONS

Lacked accounting features That's the only con I can think of.

Reason for choosing TurboTenant

Better feature set than Cozy.

Reasons for switching to TurboTenant

Better screening.

Vendor Response

Hi Paul, Thanks for your review! We are glad you've enjoyed TurboTenant's screening features and marketing. Let us know if you need anything else! Best, TurboTenant Team

Replied July 2020

Tanner

Law Enforcement, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2022

Hands-down the best software I’ve used

Overall one issue and everything else 100% positive. For a free software program that does it all, highly recommended.

PROS

I am able to keep up with four different rental properties in one place. I’m able to create a lease for nine dollars, able to have my lease signed electronically and store it digitally. This software lets me know when the lease is about to expire and if I need to make any changes I do not have to pay again. Everything else about this is free! I’m able to keep documents, messages from tenants, previous tenants all in one place.

CONS

Worst thing is: if the tenant pays through Turbo tenant, it takes 10 days to deposit into your account. I do not understand this when PayPal/Cash app, Venmo etc. the money is immediately available. However, I do not have to pay through TurboTax and you will be able to manually select that they paid and send a receipt by email.

Vendor Response

Hi Tanner, Thank you so much for the review! We're happy to hear that TurboTenant has helped you manage four properties with ease! Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

Replied February 2022